Ahsan Chowdhury
@ahsannayem on WordPress.org, @Ahsan Chowdhury on Slack
Contributions
- Member Since: January 17th, 2022
- GitHub: ahsannayem
- Job Title: Product Support Manager
- Employer: AuthLab
Contribution History
Ahsan Chowdhury’s badges:- Core Contributor
- Pattern Author
- Photo Contributor
- Plugin Developer
- Translation Contributor
- WordCamp Organizer
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Posted a reply to support staff avatars are broken, on the site WordPress.org Forums:
Hello @sevenseconds777 , If the support staff avatar images (PNG/JPG) were showing fine yesterday but… -
Posted a reply to Missing translation, on the site WordPress.org Forums:
Hello @n3s4 , We’ve recently redesigned our Customer Portal to improve the overall user experience.… -
Posted a reply to Unauthorized Access 401, on the site WordPress.org Forums:
Hello @masouddarvishi1992 , Thank you for bringing this to our attention. We’ve identified the issue… -
Posted a reply to Problem with translation file, on the site WordPress.org Forums:
Hello @amdbaf , Thank you for translating the plugin into Persian and bringing this! Almost… -
Posted a reply to Pre-sale question: Multiple Agents/ Managers, on the site WordPress.org Forums:
Hello @ezzeldean , Currently, Fluent Support does not support assigning a single ticket to multiple… -
Posted a reply to How to change ticket status manually, on the site WordPress.org Forums:
Hello @ravi9 , To create or modify the ticket status, you need custom code. Here… -
Posted a reply to #/ at the end of URL, on the site WordPress.org Forums:
Hello @thexamex , Thank you for reaching out with your question about the #/ at the end… -
Posted a reply to Perfect, on the site WordPress.org Forums:
Hello @sufiankaki , Thank you for sharing your experience! We're glad to hear that Fluent… -
Posted a reply to Migration Development for FAST Plugin, on the site WordPress.org Forums:
Hello @bulutozturk1993 , Thank you for sharing your thoughts. We truly appreciate it. We will… -
Posted a reply to Integration with Envato Products and Envato Login, on the site WordPress.org Forums:
Hello @bulutozturk1993 , Thank you for your suggestions. I am adding this to the feature… -
Posted a reply to Is it possible to change login option on Fluent Support, on the site WordPress.org Forums:
Hello @huseyinerm , First of all, make sure to add the portal anywhere on your… -
Posted a reply to Fluent Support Error With Translatepress, on the site WordPress.org Forums:
Hello @huseyinerm , I have tested the issue and found some JS error. It seems… -
Posted a reply to BEST SUPPORT PLUGIN, on the site WordPress.org Forums:
Thank you so much for your thoughtful review! We’re happy to hear that FluentSupport is… -
Posted a reply to CRON fluent_support_half_hourly, on the site WordPress.org Forums:
Hello @wpdumont , We have tested the issue on our end and were unable to… -
Posted a reply to URGENT!! Unable to login, on the site WordPress.org Forums:
Hello @zeboto , Fluent Support required access the REST API endpoint by using WP Username… -
Posted a reply to Agents need to be WP Admins?, on the site WordPress.org Forums:
Hello @miguel84 , An agent does not need to be an Admin. A user with… -
Posted a reply to Is it possible to integrate FluentSupport plugin and WP ERP plugin?, on the site WordPress.org Forums:
Hello @kampot888, Currently, Fluent Support does not have a native integration with the WP ERP… -
Posted a reply to Custom field integration and bidirectional Fluent Support and ACF, on the site WordPress.org Forums:
Hello @kampot888 , Thank you for reaching out regarding the integration between Fluent Support and… -
Posted a reply to Some parts of Fluent Support cannot be translated using locotranslate., on the site WordPress.org Forums:
Hello @kampot888 , Fluent Support is fully translation-ready, and the workflow settings page should translate… -
Posted a reply to About user registration and user login, on the site WordPress.org Forums:
Hello @gunrose2003 , If a user is logged into WordPress, they can access the support… -
Posted a reply to Changes not reflecting on first page load, on the site WordPress.org Forums:
Hello @zeboto , We need to review the code before we can confirm. You can… -
Posted a reply to How to re-order the form fields?, on the site WordPress.org Forums:
Hello @zeboto , Unfortunetly, this is not possible to re-order the field. This is also… -
Posted a reply to Getting JS error: “Uncaught TypeError: window.fluentSupportAdmin is undefined”, on the site WordPress.org Forums:
Hello @himanshusharma20 , Thank you for sharing this. We are already concerned about it and… -
Posted a reply to How to adapt user avatar to the WordPress user avatar?, on the site WordPress.org Forums:
Hello @paukmentor , Fluent Support fetch the image from https://gravatar.com/. Make sure to select this… -
Posted a reply to Uncaught Exception – Fatal Error, on the site WordPress.org Forums:
Hello @businessbloomer , The issue you're facing is most likely due to a modification in… -
Posted a reply to Add a new note window for customer, on the site WordPress.org Forums:
Yes, once you add the widget, it will be visible across all of the tickets.… -
Posted a reply to Two strings that can’t be translated, on the site WordPress.org Forums:
Hello @max34211 , Thank you for bringing this to our attention. Upon review, it appears… -
Posted a reply to Add a new note window for customer, on the site WordPress.org Forums:
Hello @miojamo , You can add a custom widget right column of the ticket using… -
Posted a reply to Works great!!, on the site WordPress.org Forums:
Hello @hwuser, Thank you so much for your kind words! We’re thrilled to hear that… -
Posted a reply to Get ticket id in extra widget, on the site WordPress.org Forums:
Hello @sanzeeb3 , Unfortunately, it’s not possible to directly retrieve the ticket ID or mailbox… -
Posted a reply to Disable login/registration, on the site WordPress.org Forums:
Hello @boionfire81 , You can use the shortcode [fluent_support_login show-signup=false show-reset-password=false]. If the user is… -
Posted a reply to Import tickets from CSV files, on the site WordPress.org Forums:
Hello @cheey2003 , Currently, this feature is not available in Fluent Support but we have… -
Posted a reply to Disable login/registration, on the site WordPress.org Forums:
Hello @boionfire81 , To add the portal or enable the portal, you need to use… -
Posted a reply to Security verification failed, on the site WordPress.org Forums:
Hello @zeemdev , You have created a support ticket on the WPManageNinja on same query… -
Posted a reply to Fluent Support Pro plugin, on the site WordPress.org Forums:
Hello @approvalguy , I have reviewed all of your tickets, and there was a refund… -
Posted a reply to Satisfaction ratings, on the site WordPress.org Forums:
Hello @flowdee , Thank you for your suggestion regarding the collection of satisfaction feedback from… -
Posted a reply to Layout / Design issues, on the site WordPress.org Forums:
Hello @flowdee , Thank you for your feedback on the space and design issues. We… -
Posted a reply to New tickets: E-mail notification to support agents, on the site WordPress.org Forums:
Hello @pedrodk , Yes, you can set up an admin email notification while creating a… -
Posted a reply to Support Agent Portal at the frontend shortcode not working, on the site WordPress.org Forums:
Dear Pedro, I sincerely apologize for the oversight and the frustration it has caused. You… -
Wrote a new post, Day-trips to Plan: Visit The Stunning Tourist Attractions of Sylhet, on the site WordCamp Sylhet 2024:
Sylhet is known for its beautiful scenery and peaceful getaways. In this article, we’ll explore… -
Wrote a new post, A Journey Through the City’s Most Beautiful Locations – Exploring the Places inside Sylhet City, on the site WordCamp Sylhet 2024:
We have covered some of the tourist places in Sylhet here, but there are still… -
Posted a reply to Support Agent Portal at the frontend shortcode not working, on the site WordPress.org Forums:
Hello @everyone, The front-end agent portal feature is exclusive to the pro version. Access to… -
Posted a reply to Support Agent Portal at the frontend shortcode not working, on the site WordPress.org Forums:
I have replied to your ticket. Please continue the conversation on this ticket. After, solving… -
Posted a reply to Support Agent Portal at the frontend shortcode not working, on the site WordPress.org Forums:
My bad, maybe I wasn't clear enough. This is a public thread and we usually… -
Posted a reply to Support Agent Portal at the frontend shortcode not working, on the site WordPress.org Forums:
If you are a pro user, you should have an account to the WPManageNinja portal.… -
Posted a reply to Support Agent Portal at the frontend shortcode not working, on the site WordPress.org Forums:
Hello @pedrodk , First of all, make sure you have added the following code on… -
Joined the organizing team for WordCamp Sylhet, Bangladesh 2024
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Posted a reply to Ugly and a disappointment, on the site WordPress.org Forums:
Hello @supportalgos, Thank you for the review. The issue is that you have claimed that… -
Submitted pull request #4497 to WordPress/wordpress-develop:
Ugly looking file editing section -
Created ticket #58391 on Core Trac:
Ugly looking file editing section
Support Rep
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Fluent Support - Helpdesk & Customer Support Ticket System
Active Installs: 10,000+
Total photo contributions: 2
View all photos contributed by Ahsan Chowdhury to the WordPress Photo Directory →