Ahsan Chowdhury
@ahsannayem on WordPress.org, @Ahsan Chowdhury on Slack
Contributions
- Member Since: January 17th, 2022
- GitHub: ahsannayem
- Job Title: Product Support Manager
- Employer: AuthLab
Contribution History
Ahsan Chowdhury’s badges:- Core Contributor
- Pattern Author
- Photo Contributor
- Plugin Developer
- Translation Contributor
- WordCamp Organizer
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Posted a reply to Agents need to be WP Admins?, on the site WordPress.org Forums:
Hello @miguel84 , An agent does not need to be an Admin. A user with… -
Posted a reply to Is it possible to integrate FluentSupport plugin and WP ERP plugin?, on the site WordPress.org Forums:
Hello @kampot888, Currently, Fluent Support does not have a native integration with the WP ERP… -
Posted a reply to Custom field integration and bidirectional Fluent Support and ACF, on the site WordPress.org Forums:
Hello @kampot888 , Thank you for reaching out regarding the integration between Fluent Support and… -
Posted a reply to Some parts of Fluent Support cannot be translated using locotranslate., on the site WordPress.org Forums:
Hello @kampot888 , Fluent Support is fully translation-ready, and the workflow settings page should translate… -
Posted a reply to About user registration and user login, on the site WordPress.org Forums:
Hello @gunrose2003 , If a user is logged into WordPress, they can access the support… -
Posted a reply to Changes not reflecting on first page load, on the site WordPress.org Forums:
Hello @zeboto , We need to review the code before we can confirm. You can… -
Posted a reply to How to re-order the form fields?, on the site WordPress.org Forums:
Hello @zeboto , Unfortunetly, this is not possible to re-order the field. This is also… -
Posted a reply to Getting JS error: “Uncaught TypeError: window.fluentSupportAdmin is undefined”, on the site WordPress.org Forums:
Hello @himanshusharma20 , Thank you for sharing this. We are already concerned about it and… -
Posted a reply to How to adapt user avatar to the WordPress user avatar?, on the site WordPress.org Forums:
Hello @paukmentor , Fluent Support fetch the image from https://gravatar.com/. Make sure to select this… -
Posted a reply to Uncaught Exception – Fatal Error, on the site WordPress.org Forums:
Hello @businessbloomer , The issue you're facing is most likely due to a modification in… -
Posted a reply to Add a new note window for customer, on the site WordPress.org Forums:
Yes, once you add the widget, it will be visible across all of the tickets.… -
Posted a reply to Two strings that can’t be translated, on the site WordPress.org Forums:
Hello @max34211 , Thank you for bringing this to our attention. Upon review, it appears… -
Posted a reply to Add a new note window for customer, on the site WordPress.org Forums:
Hello @miojamo , You can add a custom widget right column of the ticket using… -
Posted a reply to Works great!!, on the site WordPress.org Forums:
Hello @hwuser, Thank you so much for your kind words! We’re thrilled to hear that… -
Posted a reply to Get ticket id in extra widget, on the site WordPress.org Forums:
Hello @sanzeeb3 , Unfortunately, it’s not possible to directly retrieve the ticket ID or mailbox… -
Posted a reply to Disable login/registration, on the site WordPress.org Forums:
Hello @boionfire81 , You can use the shortcode [fluent_support_login show-signup=false show-reset-password=false]. If the user is… -
Posted a reply to Import tickets from CSV files, on the site WordPress.org Forums:
Hello @cheey2003 , Currently, this feature is not available in Fluent Support but we have… -
Posted a reply to Disable login/registration, on the site WordPress.org Forums:
Hello @boionfire81 , To add the portal or enable the portal, you need to use… -
Posted a reply to Security verification failed, on the site WordPress.org Forums:
Hello @zeemdev , You have created a support ticket on the WPManageNinja on same query… -
Posted a reply to Fluent Support Pro plugin, on the site WordPress.org Forums:
Hello @approvalguy , I have reviewed all of your tickets, and there was a refund… -
Posted a reply to Satisfaction ratings, on the site WordPress.org Forums:
Hello @flowdee , Thank you for your suggestion regarding the collection of satisfaction feedback from… -
Posted a reply to Layout / Design issues, on the site WordPress.org Forums:
Hello @flowdee , Thank you for your feedback on the space and design issues. We… -
Posted a reply to New tickets: E-mail notification to support agents, on the site WordPress.org Forums:
Hello @pedrodk , Yes, you can set up an admin email notification while creating a… -
Posted a reply to Support Agent Portal at the frontend shortcode not working, on the site WordPress.org Forums:
Dear Pedro, I sincerely apologize for the oversight and the frustration it has caused. You… -
Wrote a new post, Day-trips to Plan: Visit The Stunning Tourist Attractions of Sylhet, on the site WordCamp Sylhet 2024:
Sylhet is known for its beautiful scenery and peaceful getaways. In this article, we’ll explore… -
Wrote a new post, A Journey Through the City’s Most Beautiful Locations – Exploring the Places inside Sylhet City, on the site WordCamp Sylhet 2024:
We have covered some of the tourist places in Sylhet here, but there are still… -
Posted a reply to Support Agent Portal at the frontend shortcode not working, on the site WordPress.org Forums:
Hello @everyone, The front-end agent portal feature is exclusive to the pro version. Access to… -
Posted a reply to Support Agent Portal at the frontend shortcode not working, on the site WordPress.org Forums:
I have replied to your ticket. Please continue the conversation on this ticket. After, solving… -
Posted a reply to Support Agent Portal at the frontend shortcode not working, on the site WordPress.org Forums:
My bad, maybe I wasn't clear enough. This is a public thread and we usually… -
Posted a reply to Support Agent Portal at the frontend shortcode not working, on the site WordPress.org Forums:
If you are a pro user, you should have an account to the WPManageNinja portal.… -
Posted a reply to Support Agent Portal at the frontend shortcode not working, on the site WordPress.org Forums:
Hello @pedrodk , First of all, make sure you have added the following code on… -
Joined the organizing team for WordCamp Sylhet, Bangladesh 2024
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Posted a reply to Ugly and a disappointment, on the site WordPress.org Forums:
Hello @supportalgos, Thank you for the review. The issue is that you have claimed that… -
Posted a reply to Email Piping does not work (Premium Version), on the site WordPress.org Forums:
Dear @ecsio, Thank you for providing details about the email piping issue. We have verified… -
Posted a reply to How to answer support tickets in frontend, on the site WordPress.org Forums:
Hello @sermalefico , Could you provide additional context or share a screenshot detailing how you've… -
Posted a reply to Prefill Support form, on the site WordPress.org Forums:
Hello @gonmial , Unfortunately, this feature is not available currently. But I am taking this… -
Posted a reply to Create agent programmatically, on the site WordPress.org Forums:
Hello @gonmial , Thank you for sharing the code and contribution to the community. -
Posted a reply to Cannot render support page, on the site WordPress.org Forums:
Hello @envox , The support portal and the customer portal are different. To view the… -
Posted a reply to Product synchronization, on the site WordPress.org Forums:
Hello @gonmial , However, I am including it in the list of requested features. The… -
Posted a reply to Email Piping Issue, Terrible Customer Service, on the site WordPress.org Forums:
Dear @sacuk , We sincerely apologize for the frustration and inconvenience you've experienced with our… -
Posted a reply to Frontend styling is poor and can’t be edited with Yellow Pencil, on the site WordPress.org Forums:
Hello @surferking , Thank you for taking the time to leave a review and for… -
Posted a reply to How to answer support tickets in frontend, on the site WordPress.org Forums:
Hello @gonmial , Fluent Forms has front-end agent portal feature. Please read this doc: https://fluentsupport.com/docs/forntend-agent-portal/… -
Posted a reply to Change direction messages in ticket, on the site WordPress.org Forums:
Hello @gonmial and @businessbloomer , Thank you for reaching out about this. However, changing the… -
Posted a reply to Captcha Problem, on the site WordPress.org Forums:
Hello @hesapmarketsecurity , Apologies for the delayed in getting back to you. To solve the… -
Posted a reply to Untranslatable strings, on the site WordPress.org Forums:
Hello @masouddarvishi1992 , The RTL support for the email notification has already added and we… -
Posted a reply to Strings not available for translation, on the site WordPress.org Forums:
Hello @alexodiy , Unfortunately, there are a few functional button labels that aren’t translatable. Because… -
Posted a reply to ChatBot request, on the site WordPress.org Forums:
Hello @rockwildaz , We have a plan to add chat support with a SAAS platform… -
Submitted pull request #4497 to WordPress/wordpress-develop:
Ugly looking file editing section -
Created ticket #58391 on Core Trac:
Ugly looking file editing section -
Mentioned in [55848] on Core SVN:
Help/About: Remove unwanted space in a link located on `about.php`.
Support Rep
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Fluent Support - Helpdesk & Customer Support Ticket System
Active Installs: 9,000+
Total photo contributions: 2
View all photos contributed by Ahsan Chowdhury to the WordPress Photo Directory →