WordPress.org

Posted a reply to Product final price doesn’t take disconted price into account by other plugins, on the site WordPress.org Forums:
Hi @nikhilchaudhary, Thank you for your suggestion. A feature request has been lodged for the…

4 days ago

Posted a reply to Duplicate order email notification receiving, on the site WordPress.org Forums:
Hi @vkwins, Thank you for your message. The team would be happy to assist with…

4 days ago

Posted a reply to Remove terms and conditions checkbox, on the site WordPress.org Forums:
Hi @beogeek, Thank you for your message. The Afterpay plugin does not add any Ts&Cs…

1 month ago

Posted a reply to Error #500: An error occurred processing your request, on the site WordPress.org Forums:
Hi @danniee21, Glad to hear that it is now working again. Please feel free to…

2 months ago

Posted a reply to Error #500: An error occurred processing your request, on the site WordPress.org Forums:
Hi @danniee21, Thank you for your message. The team would probably need more information like…

2 months ago

Posted a reply to Add Woocommerce Block Support, on the site WordPress.org Forums:
Hi @stephmcg, Thank you for your message. The feature request is in the engineering team's…

2 months ago

Posted a reply to Changing to On Hold status then automatically cancels order, on the site WordPress.org Forums:
Hi @stevethebartender, Thank you for your message. The team could not seem to reproduce the…

2 months ago

Posted a reply to Afterpay not showing after manual order add., on the site WordPress.org Forums:
Hi @pingpongrob, Thanks for your question. The Afterpay plugin currently relies on a checkout token…

2 months ago

Posted a reply to Single Product page display wrong info, on the site WordPress.org Forums:
Hi @chyvak1831, Thank you for your message. When the product price is not within the…

2 months ago

Posted a reply to Can’t Refund – Remote ID for Parent Order Not Found, on the site WordPress.org Forums:
Hi @dribgib, Looks like you need to raise this issue and resolve it with Facebook…

3 months ago

Posted a reply to Can’t Refund – Remote ID for Parent Order Not Found, on the site WordPress.org Forums:
Hi @ashucg, Thank you for sharing this piece of information with us and helping to…

3 months ago

Posted a reply to Can’t Refund – Remote ID for Parent Order Not Found, on the site WordPress.org Forums:
Hi @dribgib, Thank you for your message. The engineering team could not find any reference…

3 months ago

Posted a reply to Afterpay API Error #500, on the site WordPress.org Forums:
Hi @devpeople123, Thank you for your message. The team would be happy to assist with…

3 months ago

Posted a reply to Cart Page – Limit Text shows blank space on the right, on the site WordPress.org Forums:
Hi @hellosixfourteencomau, Thank you for your patience. The issue above has been addressed in the…

3 months ago

Posted a reply to Woocommerce Order Pay Endpoint Not Showing Afterpay, on the site WordPress.org Forums:
Hi @hellosixfourteencomau, Thank you for your message, and providing the detailed steps to reproduce. The…

3 months ago

Posted a reply to Cart Page – Limit Text shows blank space on the right, on the site WordPress.org Forums:
Hi @hellosixfourteencomau, Thank you for bring this to our attention. The engineering team has confirmed…

3 months ago

Posted a reply to remove afterpay tag from product pages, on the site WordPress.org Forums:
Hi @dankmedia, Thank you for your message. Disabling the Payment Info on Category Pages should…

3 months ago

Posted a reply to remove afterpay tag from product pages, on the site WordPress.org Forums:
Hi @dankmedia, Thank you for your message. To remove the Afterpay information on the product…

3 months ago

Posted a reply to Checkbox for not available products, on the site WordPress.org Forums:
Hi @wilfredswholesale, Thank you for your suggestion. The request has been raised with the engineering…

3 months ago

Posted a reply to Dosen’t Work, NO Help from Afterpay, on the site WordPress.org Forums:
Hi @becalmbaby78, Thank you for your review. Our sincere apologies for the long wait. The…

4 months ago

Posted a reply to country availability, on the site WordPress.org Forums:
Hi @bigrat95, Thank you for your enquiry. Yes, Afterpay supports transactions in both USD and…

4 months ago

Posted a reply to Version 2.2.1, on the site WordPress.org Forums:
Hi @briandeacle, Thank you for submitting a dedicated support ticket. After investigation, the team confirmed…

4 months ago

Posted a reply to Plugin Not Working, on the site WordPress.org Forums:
Hi @pingpongrob, Thank you for your message. The team did an initial investigation and the…

4 months ago

Posted a reply to Version 2.2.1, on the site WordPress.org Forums:
Hi @briandeacle, Just following up on the above, has a dedicated support ticket been submitted?…

4 months ago

Posted a reply to Version 2.2.1, on the site WordPress.org Forums:
Hi @briandeacle, Thanks for reaching out. Version 2.2.1 was a specific patch release that did…

4 months ago

Posted a reply to PHP Fatal error: Uncaught Error: Call to a member function get_cart(), on the site WordPress.org Forums:
Hi @keithhill1968 and @chvtech, Thank you for your patience. The issue has been addressed in…

4 months ago

Posted a reply to PHP Fatal error: Uncaught Error: Call to a member function get_cart(), on the site WordPress.org Forums:
Hi @chvtech and @wilfredswholesale, Thank you both for providing more information. The team is working…

4 months ago

Posted a reply to Critical Error in POS for Woocommerce, on the site WordPress.org Forums:
Hi @rumblewand, Thank you for reporting this behaviour. Is the POS plugin in question Point…

4 months ago

Posted a reply to Request to purge a cached image, on the site WordPress.org Forums:
Hi @fresatomica, thank you very much!

4 months ago

Posted a reply to PHP Fatal error: Uncaught Error: Call to a member function get_cart(), on the site WordPress.org Forums:
Hi @keithhill1968, Thank you for your message. Our engineers have been trying to reproduce this…

4 months ago

Posted a reply to Afterpay Orders in WordPress saying “Payment Pending” still, on the site WordPress.org Forums:
Hi @kristinubute, Thank you for your message. The team would be happy to assist with…

4 months ago

Posted a reply to Merchent id and secret id is added , but getting error on checkout page., on the site WordPress.org Forums:
Hi @dhruvsompura, Thank you for your message. The team would be happy to assist with…

4 months ago

Posted a reply to More info modal not working, on the site WordPress.org Forums:
Hi @isscreative, Thanks once again for taking the time to report this behaviour. The update…

5 months ago

Posted a reply to More info modal not working, on the site WordPress.org Forums:
Hi @isscreative, Thanks for reporting this behaviour. The team has inspected the website via the…

5 months ago

Posted a reply to Afterpay Plugin Breaking My Website Shop Page, on the site WordPress.org Forums:
Hi @advertisingweb, Thank you for your message. The team would be happy to assist with…

5 months ago

Posted a reply to Single Product Page not showing AfterPay, on the site WordPress.org Forums:
Hi @helenjaggedcrow, Thank you for your message. The team would be happy to assist with…

5 months ago

Posted a reply to CRITICAL Uncaught Error: Call to undefined method WC_Gateway_Afterpay::getInstan, on the site WordPress.org Forums:
Hi @johnc1979, Thanks for your message. Is there only one instance of the "Afterpay Gateway…

5 months ago

Posted a reply to Excellent Support Via The Support Forum, on the site WordPress.org Forums:
Hi Gary, More than happy to help. Glad it's all working now. Thank you.

5 months ago

Posted a reply to Excellent Support Via The Support Forum, on the site WordPress.org Forums:
Hi @zulu11, Here is a temporary solution to remove it from the available payment methods.…

5 months ago

Posted a reply to Excellent Support Via The Support Forum, on the site WordPress.org Forums:
Hi Gary, Great to hear that the solution is operating as intended for most pages.…

5 months ago

Posted a reply to Poor Support, on the site WordPress.org Forums:
Hi Gary, You are correct, there is a syntax error in the code provided above.…

5 months ago

Posted a reply to Poor Support, on the site WordPress.org Forums:
Hi @zulu11, Thank you for your honest review of the plugin. The engineering team here…

5 months ago

Posted a reply to Sorry, there was a problem preparing your payment., on the site WordPress.org Forums:
Hi @sudobash, Thank you for your message. Seems like your online store is running an…

6 months ago