WordPress.org

Posted a reply to All Products for WooCommerce Subscriptions, Yith Points and Rewards, on the site WordPress.org Forums:
I don't personally know of any conflicts between those two plugins, nor do we have…

5 days ago

Posted a reply to Cart page become empty when guest customer trying to buy, on the site WordPress.org Forums:
Hmm, interesting. I can see the error on your site as well. What's odd is…

5 days ago

Posted a reply to email when the status of the order changes, on the site WordPress.org Forums:
There's no way to do this out of the box I'm afraid. :( One potential…

5 days ago

Posted a reply to Checkout button goes to home page, on the site WordPress.org Forums:
This is suspicious. :) If you go to Tools > Redirection in your WordPress dashboard,…

5 days ago

Posted a reply to Price not showing on frontend, on the site WordPress.org Forums:
Hmm, interesting. I thought the issue was maybe due to a mismatch between the number…

5 days ago

Posted a reply to Cant add new sub categories to products after update., on the site WordPress.org Forums:
Hmm, I'm not 100% sure I understand the issue you are seeing, but if I'm…

5 days ago

Posted a reply to All Products for WooCommerce Subscriptions, Yith Points and Rewards, on the site WordPress.org Forums:
Unfortunately we cannot really offer support in this instance, since A) you no longer have…

5 days ago

Posted a reply to Checkout button goes to home page, on the site WordPress.org Forums:
You're right that the usual cause is that these settings are misconfigured under WooCommerce >…

5 days ago

Posted a reply to Trying to create a New In section, on the site WordPress.org Forums:
Sounds good, thanks! :)

1 week ago

Posted a reply to New order email, on the site WordPress.org Forums:
@sarankumar is on the right track. I would purposefully trigger the issue by submitting a…

1 week ago

Posted a reply to Trying to create a New In section, on the site WordPress.org Forums:
Hmm, this does sound somewhat like a caching issue. Are you sure that your host…

1 week ago

Posted a reply to Weird Padding / Width Problem, on the site WordPress.org Forums:
Does this same issue occur if you use our free Storefront theme? https://woocommerce.com/storefront/ My hunch…

1 week ago

Posted a reply to Customer Note being sent from wrong email, on the site WordPress.org Forums:
Hmm, it is odd that it's just this one email... Is it possible that you…

1 week ago

Posted a reply to Make a Default Variation choosed always, on the site WordPress.org Forums:
It is possible to set a default variation on a per-product basis: https://docs.woocommerce.com/document/variable-product/#section-6 ... but…

1 week ago

Posted a reply to Issue with Stripe Buy Now button on product page, on the site WordPress.org Forums:
Hmm, interesting. Do you see any JavaScript errors in the console when this happens? You…

2 weeks ago

Posted a reply to Stripe not visible on cart, on the site WordPress.org Forums:
I tried to reproduce the issue as well, and I could *not* see the Stripe…

2 weeks ago

Posted a reply to This payment could not be processed, please try again or use an alternative meth, on the site WordPress.org Forums:
Hmm, interesting. Did you see the same error as your customers have been seeing on…

2 weeks ago

Posted a reply to Woocommerce Shipping label issue, on the site WordPress.org Forums:
@natehunter00 I can't think of why our plugin would fail to open a PDF in…

2 weeks ago

Posted a reply to Payment successful but order marked as failed, on the site WordPress.org Forums:
@silvercode We haven't heard back from you in a while, so I'm going to mark…

2 weeks ago

Posted a reply to Fatal error: Uncaught Error: (RestApi.php on line 53), on the site WordPress.org Forums:
We haven't heard back from you in a while, so I'm going to mark this…

2 weeks ago

Posted a reply to Installing Version 1.6.0 lead to critical error on the website, on the site WordPress.org Forums:
Yes, any version of WooCommerce below 4.0.0 will throw the fatal error as soon as…

2 weeks ago

Posted a reply to Installing Version 1.6.0 lead to critical error on the website, on the site WordPress.org Forums:
We have an open issue for this now: https://github.com/woocommerce/woocommerce-admin/issues/5378 Bug fix should be in an…

2 weeks ago

Posted a reply to Descriptor for the deposit?, on the site WordPress.org Forums:
Unfortunately not. Stripe does provide an endpoint in their API for this, but we don't…

2 weeks ago

Posted a reply to Installing Version 1.6.0 lead to critical error on the website, on the site WordPress.org Forums:
Thanks for the reports everyone! Can y'all let us know which version of WooCommerce core…

2 weeks ago

Posted a reply to PHP Version Compatibility, on the site WordPress.org Forums:
I run PHP 7.4 on my site and the plugin seems to be working fine.

2 weeks ago

Posted a reply to How set a monthly limit for users, on the site WordPress.org Forums:
Hmm, you might be able to use Account Funds for this: https://woocommerce.com/products/account-funds/ Do you want…

2 weeks ago

Posted a reply to Can ShipStation communicate back other statuses to WooCommerce?, on the site WordPress.org Forums:
Unfortunately, cancelling a shipment in ShipStation only affects ShipStation. Their platform does not "talk back"…

2 weeks ago

Posted a reply to Eway Payment Not work Error message below, on the site WordPress.org Forums:
We haven't heard back from you in a while, so I'm going to mark this…

2 weeks ago

Posted a reply to “No shipping options were found.” error, on the site WordPress.org Forums:
Hmm, interesting. I can see the issue happen on your site, but I can't get…

2 weeks ago

Posted a reply to “Already have an account? Log in.” is hidden on mobile, on the site WordPress.org Forums:
David, I see what you mean! Screenshot: https://d.pr/i/GRVVMD/JbPP5hYrOr My suggestion would be to reach out…

2 weeks ago

Posted a reply to Blocks aren’t shown in front end !!, on the site WordPress.org Forums:
We haven't heard back from you in a while, so I'm going to mark this…

2 weeks ago

Posted a reply to Deposit Delay, on the site WordPress.org Forums:
Hi there! WooCommerce Payments uses Stripe behind the scenes, so there really should no difference…

2 weeks ago

Posted a reply to WooCommerce.com I can never logout, on the site WordPress.org Forums:
I wasn't working in our WooCommerce division when that change occurred, so I can't really…

3 weeks ago

Posted a reply to New Order emails not being sent, on the site WordPress.org Forums:
Sue, We have this handy document here that covers how to troubleshoot email issues: https://docs.woocommerce.com/document/email-faq/…

3 weeks ago

Posted a reply to Importing products not working, on the site WordPress.org Forums:
This sounds like a restriction on the part of your hosting provider, where they do…

3 weeks ago

Posted a reply to WooCommerce.com I can never logout, on the site WordPress.org Forums:
Hi there! > Just thought you should know that your “logout’ does not work. As…

3 weeks ago

Posted a reply to Woocommerce Shipping label issue, on the site WordPress.org Forums:
Hmm, I do see some past issues mentioning that error in our issue tracker here:…

3 weeks ago

Posted a reply to How to view orders by state (location)?, on the site WordPress.org Forums:
You are correct: this is not some our plugin does out of the box. WooCommerce…

3 weeks ago

Posted a reply to php function to query if in test mode ?, on the site WordPress.org Forums:
WooCommerce itself does not have a "test mode", but some payment gateways do, e.g. Stripe:…

3 weeks ago

Posted a reply to Woocommerce orders not showing on conversions, on the site WordPress.org Forums:
We haven't heard back from you in a while, so I'm going to mark this…

3 weeks ago

Posted a reply to Product Views not being recorded, on the site WordPress.org Forums:
Hello! I saw that you also entered a ticket into our email system, so I'm…

3 weeks ago

Posted a reply to ERROR/CART – URGENCY – NOW, on the site WordPress.org Forums:
This is a known issue which we've responded to here: https://github.com/woocommerce/woocommerce-gutenberg-products-block/issues/3164 In short, you should…

3 weeks ago

Posted a reply to Can’t edit product data: CRITICAL Uncaught Error, on the site WordPress.org Forums:
The first thing I would suggest trying here is just updating all your plugins and…

3 weeks ago

Posted a reply to Save Card, on the site WordPress.org Forums:
Yes, customer card data is saved with Stripe, not directly on your site/server. There's no…

1 month ago

Posted a reply to Changing Apple Pay default Thank You Page, on the site WordPress.org Forums:
Cool! Good to hear they are on top of it. :)

1 month ago

Posted a reply to Save card for future purposes, on the site WordPress.org Forums:
Yep, this can be done under WooCommerce > Settings > Payments > Stripe. The option…

1 month ago

Posted a reply to Stripe API Version, on the site WordPress.org Forums:
There's an open issue for this in our repository here: https://github.com/woocommerce/woocommerce-gateway-stripe/issues/1207 Our developers have assigned…

1 month ago

Posted a reply to Unexpected Server Error when Creating Shipping Label, on the site WordPress.org Forums:
@mikehakopyan Please submit a ticket through your WooCommerce.com account for help on this. :) https://woocommerce.com/my-account/create-a-ticket/…

1 month ago

Posted a reply to Shipping info disappearing, on the site WordPress.org Forums:
As I mentioned in this thread: https://wordpress.org/support/topic/billing-details-and-shipping-details-not-validation/?view=all ... a conflict test is a good first…

1 month ago