Posted a reply to Failed Payment, but customer charged, on the site WordPress.org Forums:
Nothing. :) Because the order failed, the charge will appear on the customer's statement only…

Posted a reply to requires_payment_method & payment_intent_unexpected_state, on the site WordPress.org Forums:
Wayne came into the WooCommerce.com chat and we handled this there. :) He was hitting…

Posted a reply to Refund processed twice, on the site WordPress.org Forums:
Going to mark this as resolved since we spoke with this merchant over email in…

Posted a reply to Remove ” EUR” in total, on the site WordPress.org Forums:
@markhaven We (meaning WooCommerce.com staff) do not ourselves perform freelance paid work like that. Instead,…

Posted a reply to Stripe Express dashboard doesn’t show me transactions list, on the site WordPress.org Forums:
Hello! Can you link us to the Stripe documentation that says you should see an…

Posted a reply to Woocommerce and Stripe, on the site WordPress.org Forums:
@luigino > do you know maybe if there’s a way to see that Earnings folder…

Posted a reply to Deposit Transaction Details in Bulk, on the site WordPress.org Forums:
Hmm, that sounds odd. Can you link us to screenshot of what the CSV looks…

Posted a reply to Deposit Transaction Details in Bulk, on the site WordPress.org Forums:
I think your best bet for this would be to download the transaction report under…

Posted a reply to Payment status is “Paid” but money is not in bank account, on the site WordPress.org Forums:
@souzatassio I was able to view that site's transactions in our internal payments system, and…

Posted a reply to Problem with express checkouts, on the site WordPress.org Forums:
OK, so I think the issue may be that you added the card to Google…

Posted a reply to Problem with express checkouts, on the site WordPress.org Forums:
The reason it doesn't work in Firefox and Edge is simply because Google Pay only…

Posted a reply to Problem with express checkouts, on the site WordPress.org Forums:
I tested the link you sent just now, and I can see Apple Pay and…

Posted a reply to Unable To Insert Site Verification, on the site WordPress.org Forums:
@wurdpressuzer This forum doesn't have any specific file upload feature, so you will need to…

Posted a reply to New products not syncing to GMC, on the site WordPress.org Forums:
I think you're right about the dash (-) being the issue. I found this page…

Posted a reply to can sync but some mistake, on the site WordPress.org Forums:
Issue 2: I think you're hitting this bug: https://github.com/woocommerce/facebook-for-woocommerce/issues/2130 Unfortunately we don't have a resolution…

Posted a reply to Could not retrieve Facebook Business Extension System User, on the site WordPress.org Forums:
It should look something like this: https://cln.sh/ZA5ouL7Js1LFQzoLGYFR If what you have is not similar, can…

Posted a reply to Can not sync with instagram account, on the site WordPress.org Forums:
We don't have any contacts at Instagram ourselves, no. :( The best solution may be…

Posted a reply to Can not sync with instagram account, on the site WordPress.org Forums:
As noted here: https://woocommerce.com/document/facebook-for-woocommerce/#section-46 ... Instagram shopping/checkout support is not available via the Facebook for…

Posted a reply to Product sync not working, on the site WordPress.org Forums:
Hi there! > Recent changes I have made on products are not synchronized on Facebook…

Posted a reply to error in wp-admin when activating the plugin, on the site WordPress.org Forums:
Glad to hear that you solved the problem! We also have a bug report for…

Posted a reply to why do you need an Australian company number (ACN), on the site WordPress.org Forums:
Hi there! I'm not super familiar with Australia's business regulations, but let me reach out…

Posted a reply to Error in Console with Stripe, on the site WordPress.org Forums:
I checked the browser console on that page, but I don't get that same error.…

Posted a reply to Getting Error Message on Inspect Tool in Chrome, on the site WordPress.org Forums:
A couple things here: First, can you tell us exactly on which page this error…

Posted a reply to Stripe Credit Card Fields Not Clickable, on the site WordPress.org Forums:
Hmm, I tried to reproduce the problem on my own test site with the latest…

Posted a reply to Any Way to Disable Stripe Credit Card form on Checkout Page?, on the site WordPress.org Forums:
There is no way to do this without custom code I'm afraid, and custom code…

Posted a reply to Customize WooCommerce Cart block, on the site WordPress.org Forums:
We can't really advise on how to write your custom code, as my colleague above…

Posted a reply to Blocks 6.1.0 and 6.2.0 take down my cart and checkout page, on the site WordPress.org Forums:
Thanks for all that info! I tried to replicate that scenario as best I could,…

Posted a reply to Apple Pay missing., on the site WordPress.org Forums:
You can create a ticket here: https://woocommerce.com/my-account/create-a-ticket/ ... to communicate with us over email. :)…

Posted a reply to Apple Pay missing., on the site WordPress.org Forums:
I assume you are testing in Google's Chrome browser on mobile, correct? Chrome is the…

Posted a reply to “USD” appears everywhere now, on the site WordPress.org Forums:
One thing to note here is that this may be a result of having multi-currency…

Posted a reply to incomplete transactions sent to Stripe, on the site WordPress.org Forums:
Like you, I suspect that abandoned checkouts are causing most or all of these. The…

Posted a reply to Fatal Error – RestApi.php on line 64, on the site WordPress.org Forums:
Ack, sorry! I forgot that the status report won't be accessible if WooCommerce is broken.…

Posted a reply to Fatal Error – RestApi.php on line 64, on the site WordPress.org Forums:
Does this happen even if you install the latest version of WooCommerce? (That's version 5.9.0)…

Posted a reply to Apple Pay not displaying when Safari set to show, on the site WordPress.org Forums:
Awesome, glad to hear that this was fixed! :)

Posted a reply to Apple Pay not displaying when Safari set to show, on the site WordPress.org Forums:
Can you please try removing the domain from the Stripe dashboard and re-adding it, as…

Posted a reply to Blocks 6.1.0 and 6.2.0 take down my cart and checkout page, on the site WordPress.org Forums:
@stellathirteen Sorry to make you go back and rehash things, but it's a bit unclear…

Posted a reply to Bug: Payments disabled after updating to 5.8.0?, on the site WordPress.org Forums:
Yeah, I agree here that the UI refresh we introduced in 5.8.0 is a little…

Posted a reply to One more time: VAT not syncing, on the site WordPress.org Forums:
Hello there! First, could you please send me a copy of your site's system status…

Posted a reply to Out of Stock items, on the site WordPress.org Forums:
I think what I would try next is to completely delete the affected products (from…

Posted a reply to Can’t connect my pixel, it says it hasnt been properly connected, on the site WordPress.org Forums:
Hmm, I wonder if your theme maybe has a pixel built into it? Some do.…

Posted a reply to Generete openapi document, on the site WordPress.org Forums:
Our devs have asked me to point you to this repo for our API documentation:…

Posted a reply to Generete openapi document, on the site WordPress.org Forums:
@gvandieijen I'm not sure if this is something we can help with in support or…

Posted a reply to Can’t select pixel during integration, on the site WordPress.org Forums:
Would it be possible to connect to the local account directly, instead of using the…

Posted a reply to Can’t easily add required information, on the site WordPress.org Forums:
We are tracking the request to bulk edit products here: https://github.com/woocommerce/google-listings-and-ads/issues/15 So it's on our…

Posted a reply to CSS omitted, on the site WordPress.org Forums:
I would try following this guide to customizing the styling of the Stripe plugin: https://woocommerce.com/document/stripe-styling-fields/…

Posted a reply to Facebook Marketplace option?, on the site WordPress.org Forums:
Correct! Let us know if there's anything else we can help with. :) I will…

Posted a reply to Show different variable price, depending on category, on the site WordPress.org Forums:
WooCommerce by default cannot display individual variations on category pages as if they were standalone…

Posted a reply to Choose a variation in the listing page, on the site WordPress.org Forums:
There is no simple setting to do what you want, which is why my colleague…

Posted a reply to Facebook for Woocomerce: not all products showing on facebook shop, on the site WordPress.org Forums:
Can you please try the steps shown on this page? https://woocommerce.com/document/facebook-for-woocommerce-delete-or-reset-all-facebook-products/ Sometimes deleting all the…

Posted a reply to Woocommerce Rounding Issue With Tax, on the site WordPress.org Forums:
I think a simpler method to do this might be to just set the prices…