Profiles

Posted a reply to Fatal error: Uncaught TypeError: class-pr-dhl-wc-order-paket.php:805, on the site WordPress.org Forums:
Hello @gerdneumann Can you let us know how exactly we can re-create this error? did…

Posted a reply to different error messages when trying to create a label “dhl paket”, on the site WordPress.org Forums:
Hello @weihrauchwelt It seems there is something missed in the settings.I replied to your email,…

Posted a reply to Fatal error: Uncaught TypeError: class-pr-dhl-wc-order-paket.php:805, on the site WordPress.org Forums:
Hello @gerdneumann Thank you for reporting this! we will make sure to fix it ASAP.

Posted a reply to After implementation of “warenpost” PU corrupts WC, on the site WordPress.org Forums:
@weihrauchwelt No worries! happy to help.

Posted a reply to The service entered is unknown., on the site WordPress.org Forums:
Hello @arijan Can you send the latest log into our email : ” dhlsupport [at]…

Posted a reply to After implementation of “warenpost” PU corrupts WC, on the site WordPress.org Forums:
Hello @weihrauchwelt Can you explain what do you mean by "but since today the “update…

Posted a reply to Compatibility with Block-based checkout?, on the site WordPress.org Forums:
Hello @threadi It will be in January 2025.Thank you

Posted a reply to Compatibility with Block-based checkout?, on the site WordPress.org Forums:
Hi @threadi We’re actively working on on cart/checkout blocks compatibility and it will be released…

Posted a reply to Creation of Label not possibel, on the site WordPress.org Forums:
@weihrauchwelt We are sorry for that and we will make sure that these interruptions are…

Posted a reply to Error after generating “File cannot be saved!”, on the site WordPress.org Forums:
@bezio75 Our apologies to her 😅 We will make sure to keep things running as…

Posted a reply to DHL Fehler bei Erstellen der Labels – There are no files to merge., on the site WordPress.org Forums:
@mojostore Can you send the plugin logs into our email ” dhlsupport [at] progressus.io “you…

Posted a reply to Creation of Label not possibel, on the site WordPress.org Forums:
@weihrauchwelt Please note that we released a new version to fix an issue in the…

Posted a reply to Error after generating “File cannot be saved!”, on the site WordPress.org Forums:
Hello @rdfs you can find the logs in : WooCommerce > Status > Logs >…

Posted a reply to DHL Fehler bei Erstellen der Labels – There are no files to merge., on the site WordPress.org Forums:
@mojostore We released a fix for this issue, can you check?

Posted a reply to Creation of Label not possibel, on the site WordPress.org Forums:
@weihrauchwelt Sure!can you go to WooCommerce > Status > Logsthen choose the latest dhl and…

Posted a reply to DHL Fehler bei Erstellen der Labels – There are no files to merge., on the site WordPress.org Forums:
Hello @mojostore We are working on this issue and we will release a fix for…

Posted a reply to Creation of Label not possibel, on the site WordPress.org Forums:
Hello @weihrauchwelt Can you send the latest log into our email : " dhlsupport [at]…

Posted a reply to Error after generating “File cannot be saved!”, on the site WordPress.org Forums:
Hello @rdfs Can you send the latest log into our email : " dhlsupport [at]…

Posted a reply to Get track number via PHP or shortcode, on the site WordPress.org Forums:
Hello @donatory you can do it by reading the metadata : $order = wc_get_order( $order_id…

Posted a reply to Edit label template, on the site WordPress.org Forums:
Hello @donatory You can do it by this snippet : add_filter('pr_shipping_dhl_label_args', 'modify_order_id_to_number', 10, 2); function…

Posted a reply to Displaying Shipping Status on WooCommerce Order Overview Page, on the site WordPress.org Forums:
@kersavond You are welcome!We are trying as much as possible to provide the features that…

Posted a reply to Problem with editing address, on the site WordPress.org Forums:
Thank you for details @joeymh Can you explain ( Step by step ) how to…

Posted a reply to Displaying Shipping Status on WooCommerce Order Overview Page, on the site WordPress.org Forums:
Hello @kersavond Unfortunately, we do not currently support this feature.Thank you

Posted a reply to Shipping with partial delivery, on the site WordPress.org Forums:
Hello @thbunte you can create multiple shipping labels for the same order by selecting (…

Posted a reply to Creating multiple Labels / using plugin for multiple shipping adresses, on the site WordPress.org Forums:
Hello @advone Unfortunately, the plugin does not support multiple shipping address yetthank you

Posted a reply to Could not create label – Die Gewichtsangabe ist kleiner als im CN23-Formular, on the site WordPress.org Forums:
Hello @mojoclub , @carlsladen and @katweazl we are working on this issue and it will…

Posted a reply to Problem with editing address, on the site WordPress.org Forums:
Hello @joeymh The plugin respect the order shipping address (Not the billing), it seems you…

Posted a reply to Uncaught Error: Call to a member function get_meta() on bool, on the site WordPress.org Forums:
Hello @remcotolsma @defries Thank you for reporting this issue, the upcoming release will contain a…

Posted a reply to Add shipment tracking notification for customer, on the site WordPress.org Forums:
Hello @dav74 You check this with DHL support team, since its not related to our…

Posted a reply to Error creating label, unknown sender reference, on the site WordPress.org Forums:
@eidmuhammad it seems you are trying to fill "Shipper Reference" with image link, this field…

Posted a reply to Error creating label, unknown sender reference, on the site WordPress.org Forums:
@eidmuhammad Thank you for providing this, but please delete it, it contains sensitive data.I'll check…

Posted a reply to Error creating label, unknown sender reference, on the site WordPress.org Forums:
Hello @eidmuhammad Can you enable the debug from :WooCommerce > Settings > Shipping > DHL…

Posted a reply to Add shipment tracking notification for customer, on the site WordPress.org Forums:
Hello @dav74 I still not sure what is that actually, but if you want to…

Posted a reply to Add shipment tracking notification for customer, on the site WordPress.org Forums:
Hello @dav74 I'm not sure what is that exactly, can you provide more details? I'm…

Posted a reply to “Uninitialized string offset” PHP Warning (3.7.0), on the site WordPress.org Forums:
Hello @buggiesmalls Thank you for reporting this! we will check it ASAP

Posted a reply to DHL Pickup Request Error / 404, on the site WordPress.org Forums:
Hello @evomarcus We are looking into this, once we fix it we will let you…

Posted a reply to Could not create label – login failed, on the site WordPress.org Forums:
Hello @odelucas can you check the connection status by clicking "Check connection" button within the…