Profiles

Posted a reply to Totally useless support, on the site WordPress.org Forums:
Hi there! I went through your forum thread and I'm sorry to hear about the…

Posted a reply to Undefined array key “required” class-wc-payments-checkout on line 249, on the site WordPress.org Forums:
Hi there! I'm sorry to hear about the Warning you're getting. I tried to replicate…

Posted a reply to Data harvesting plugin connecting to Jetpack, on the site WordPress.org Forums:
Hi there! If we had a link to your site, we'd love to take a…

Posted a reply to Misleading and Frustrating Experience with WooPayments, on the site WordPress.org Forums:
Hi there! Thank you for sharing your concerns about your experience with WooPayments. I found…

Posted a reply to Account suspended also for no reason, on the site WordPress.org Forums:
Hi there! Sorry to hear about the trouble you’ve had with WooPayments account. If you’re…

Posted a reply to Stick with the normal stripe plugin, on the site WordPress.org Forums:
Hi there! Thank you for sharing your concerns about the WooPayments. I'm truly sorry to…

Posted a reply to Good support, on the site WordPress.org Forums:
Hi there! We're thrilled to see you've given WooPayments a 5-star rating—thank you! We work…

Posted a reply to THE WORST. Interface doesn’t work, then they dropped me with no warning, on the site WordPress.org Forums:
Hi there! Sorry to hear about the unpleasant experience you've had. I was able to…

Posted a reply to Woo, on the site WordPress.org Forums:
Hi there! Thank you so much for your kind words about WooPayments – we’re really…

Posted a reply to WooPayments will not disappear, on the site WordPress.org Forums:
Hi there! We've been working with you via email (for internal ref: 9028452-zen). The last…

Posted a reply to Any scammer can easily steal your money, on the site WordPress.org Forums:
Hi there! Thank you! I found the site, as well as the interaction you had…

Posted a reply to Brutal, on the site WordPress.org Forums:
Hi there! We're dedicated to constantly improving our service, and your feedback is crucial in…

Posted a reply to Very good Support, on the site WordPress.org Forums:
Hi there! We're thrilled to see you've given WooPayments a 5-star rating—thank you! We work…

Posted a reply to Any scammer can easily steal your money, on the site WordPress.org Forums:
Hello @jp134 Note that it is the bank that decides the dispute outcome, and WooPayments…

Posted a reply to Crooks and thieves. Stole my money with Stripe., on the site WordPress.org Forums:
Hi there! In terms of disputes, it is important to note that when a customer initiates…

Posted a reply to “Be cautious of Woopayment scam. WE lost several disputes.”, on the site WordPress.org Forums:
Hi there! Thank you for your feedback regarding your experience with WooPayments. We take your…

Posted a reply to Jail plugin – avoid, on the site WordPress.org Forums:
Hi there! Thank you for your feedback. We acknowledge the issue with mandatory credit card…

Posted a reply to Woopayments no Brasil, on the site WordPress.org Forums:
e como sugestão para woocommerce e woopayments que aceitem a forma de pagamento pix e…

Posted a reply to Switch from Stripe to Woopayments – “No Such Paymentmethod” error, on the site WordPress.org Forums:
Hi there! Can you please update WooPayments to the latest version: 8.2.1 and let us…

Posted a reply to Setup was a breeze, on the site WordPress.org Forums:
Hi there! Thank you for your kind words about WooCommerce Payments setup and onboarding. We're…

Posted a reply to Great support, on the site WordPress.org Forums:
Hi there! Thank you so much for your kind words about WooPayments – we're really…

Posted a reply to Failed Transactions not in Order notes anymore, on the site WordPress.org Forums:
Can you please share the site URL or the ticket ID here so that we…

Posted a reply to Failed Transactions not in Order notes anymore, on the site WordPress.org Forums:
Hi there! That's not expected behavior. Can you please <span style="box-sizing: border-box; margin: 0px; padding:…

Posted a reply to Site is in safe mode please take action, on the site WordPress.org Forums:
Hi there! I will mark this topic as resolved as we're discussing this via email…

Posted a reply to email addresses have disappeared, on the site WordPress.org Forums:
Howdy @tchitcho30! We haven't heard back from you in a while, so I'm going to…

Posted a reply to email addresses have disappeared, on the site WordPress.org Forums:
Hello @hookedbythatbook Please create a new topic in this forum and include a URL to…

Posted a reply to bridge-api Logs error, on the site WordPress.org Forums:
Hi there! Can you please share the full error you're seeing in the logs?

Posted a reply to scomparsa email benvenuto, on the site WordPress.org Forums:
Hi there! We currently provide support in English. For now, I’ll be replying in English.…

Posted a reply to Reply To Not Updating, on the site WordPress.org Forums:
Hi there! I did not realize I had to update in MailPoet → Emails as well –…

Posted a reply to Reply To Not Updating, on the site WordPress.org Forums:
Hi there! However, despite following those instructions, creating a new domain based email, and updating…

Posted a reply to email addresses have disappeared, on the site WordPress.org Forums:
Hi there! Thank you for your response, however I would like to keep the elementor…

Posted a reply to email addresses have disappeared, on the site WordPress.org Forums:
Hi there! Thank you for sharing the link. That's an Elementor form and not a…

Posted a reply to mss.ERROR: key-validation.failed, on the site WordPress.org Forums:
Hi there! Still get the error at least once daily.Could this please finally be forwarded to the plugin…

Posted a reply to email addresses have disappeared, on the site WordPress.org Forums:
Hi there! Only members who have registered on the newsletter form. Can you please share…

Posted a reply to statement_descriptor error, on the site WordPress.org Forums:
Hi there! I understand this topic is marked as resolved now, but the statement_descriptor error…

Posted a reply to Opt-in on checkout for WooCommerce position, on the site WordPress.org Forums:
Hi there! Thank you for sharing your feedback. As for implementing this as a feature…

Posted a reply to Images in Apple Mail, on the site WordPress.org Forums:
Hi there! On further discussion, considering you have already followed the steps under Images Not…

Posted a reply to Images in Apple Mail, on the site WordPress.org Forums:
Hi there! I have verified that Apple Mail client shows the images as broken links…

Posted a reply to Opt-in on checkout for WooCommerce position, on the site WordPress.org Forums:
Where exactly do I change the code, in the plugin or in the function Changing…

Posted a reply to Images in Apple Mail, on the site WordPress.org Forums:
Hello, I was trying to point out that since the MailPoet logo could not be…

Posted a reply to Newsletter Images Not Displayed in MacOS, iOS Mail, on the site WordPress.org Forums:
Hi there! Marking this as solved on behalf of this forum thread. Please continue discussion…

Posted a reply to Images in Apple Mail, on the site WordPress.org Forums:
Hi there! The image in question is the MailPoet logo that is always included at…

Posted a reply to Opt-in on checkout for WooCommerce position, on the site WordPress.org Forums:
Hello @dividendninja As you can see below, the MailPoet hook is at the top of…

Posted a reply to Post Notifications Not Showing Up, on the site WordPress.org Forums:
Hi there! I see we're already working with you via email. I'm closing this forum…

Posted a reply to MP doesn’t recognize subscriber but it does when I open by my account, on the site WordPress.org Forums:
Hi there! To further investigate this issue, please get in touch with us directly at…

Posted a reply to Mailpoet Cron – Why every 2 minutes?, on the site WordPress.org Forums:
I’m unsure why it needs to be run 720 times a day; that seems excessively…

Posted a reply to Too many bounces on a distribution list, on the site WordPress.org Forums:
Hi there! Can we please request you to reach out to us directly via https://www.mailpoet.com/support/sales-pre-sales-questions/ and…

Posted a reply to Forms content reamains an older version, on the site WordPress.org Forums:
Hi there! But to manage my subscriptions the following message appears: https://coaching-petra-lange.de/mein-abo/ Can you please…

Posted a reply to MailPoet autoupdate overdue | WP-Cron, on the site WordPress.org Forums:
Hi there! My settings for mailpoet are based using server side cron (linux cron), in…

Posted a reply to URGENT: Subscriptions no longer become Active, on the site WordPress.org Forums:
Hi there! If anyone knows why the shop_subscription is given a post_date 6 hours ahead…