Profiles

Posted a reply to Woo, on the site WordPress.org Forums:
Hi there! Thank you so much for your kind words about WooPayments – we’re really…

Posted a reply to WooPayments will not disappear, on the site WordPress.org Forums:
Hi there! We've been working with you via email (for internal ref: 9028452-zen). The last…

Posted a reply to Any scammer can easily steal your money, on the site WordPress.org Forums:
Hi there! Thank you! I found the site, as well as the interaction you had…

Posted a reply to Brutal, on the site WordPress.org Forums:
Hi there! We're dedicated to constantly improving our service, and your feedback is crucial in…

Posted a reply to Very good Support, on the site WordPress.org Forums:
Hi there! We're thrilled to see you've given WooPayments a 5-star rating—thank you! We work…

Posted a reply to Any scammer can easily steal your money, on the site WordPress.org Forums:
Hello @jp134 Note that it is the bank that decides the dispute outcome, and WooPayments…

Posted a reply to Crooks and thieves. Stole my money with Stripe., on the site WordPress.org Forums:
Hi there! In terms of disputes, it is important to note that when a customer initiates…

Posted a reply to “Be cautious of Woopayment scam. WE lost several disputes.”, on the site WordPress.org Forums:
Hi there! Thank you for your feedback regarding your experience with WooPayments. We take your…

Posted a reply to Jail plugin – avoid, on the site WordPress.org Forums:
Hi there! Thank you for your feedback. We acknowledge the issue with mandatory credit card…

Posted a reply to Woopayments no Brasil, on the site WordPress.org Forums:
e como sugestão para woocommerce e woopayments que aceitem a forma de pagamento pix e…

Posted a reply to Switch from Stripe to Woopayments – “No Such Paymentmethod” error, on the site WordPress.org Forums:
Hi there! Can you please update WooPayments to the latest version: 8.2.1 and let us…

Posted a reply to Setup was a breeze, on the site WordPress.org Forums:
Hi there! Thank you for your kind words about WooCommerce Payments setup and onboarding. We're…

Posted a reply to Great support, on the site WordPress.org Forums:
Hi there! Thank you so much for your kind words about WooPayments – we're really…

Posted a reply to Failed Transactions not in Order notes anymore, on the site WordPress.org Forums:
Can you please share the site URL or the ticket ID here so that we…

Posted a reply to Failed Transactions not in Order notes anymore, on the site WordPress.org Forums:
Hi there! That's not expected behavior. Can you please <span style="box-sizing: border-box; margin: 0px; padding:…

Posted a reply to Site is in safe mode please take action, on the site WordPress.org Forums:
Hi there! I will mark this topic as resolved as we're discussing this via email…

Posted a reply to email addresses have disappeared, on the site WordPress.org Forums:
Howdy @tchitcho30! We haven't heard back from you in a while, so I'm going to…

Posted a reply to email addresses have disappeared, on the site WordPress.org Forums:
Hello @hookedbythatbook Please create a new topic in this forum and include a URL to…

Posted a reply to bridge-api Logs error, on the site WordPress.org Forums:
Hi there! Can you please share the full error you're seeing in the logs?

Posted a reply to scomparsa email benvenuto, on the site WordPress.org Forums:
Hi there! We currently provide support in English. For now, I’ll be replying in English.…

Posted a reply to Reply To Not Updating, on the site WordPress.org Forums:
Hi there! I did not realize I had to update in MailPoet → Emails as well –…

Posted a reply to Reply To Not Updating, on the site WordPress.org Forums:
Hi there! However, despite following those instructions, creating a new domain based email, and updating…

Posted a reply to email addresses have disappeared, on the site WordPress.org Forums:
Hi there! Thank you for your response, however I would like to keep the elementor…

Posted a reply to email addresses have disappeared, on the site WordPress.org Forums:
Hi there! Thank you for sharing the link. That's an Elementor form and not a…

Posted a reply to mss.ERROR: key-validation.failed, on the site WordPress.org Forums:
Hi there! Still get the error at least once daily.Could this please finally be forwarded to the plugin…

Posted a reply to email addresses have disappeared, on the site WordPress.org Forums:
Hi there! Only members who have registered on the newsletter form. Can you please share…

Posted a reply to statement_descriptor error, on the site WordPress.org Forums:
Hi there! I understand this topic is marked as resolved now, but the statement_descriptor error…

Posted a reply to Opt-in on checkout for WooCommerce position, on the site WordPress.org Forums:
Hi there! Thank you for sharing your feedback. As for implementing this as a feature…

Posted a reply to Images in Apple Mail, on the site WordPress.org Forums:
Hi there! On further discussion, considering you have already followed the steps under Images Not…

Posted a reply to Images in Apple Mail, on the site WordPress.org Forums:
Hi there! I have verified that Apple Mail client shows the images as broken links…

Posted a reply to Opt-in on checkout for WooCommerce position, on the site WordPress.org Forums:
Where exactly do I change the code, in the plugin or in the function Changing…

Posted a reply to Images in Apple Mail, on the site WordPress.org Forums:
Hello, I was trying to point out that since the MailPoet logo could not be…

Posted a reply to Newsletter Images Not Displayed in MacOS, iOS Mail, on the site WordPress.org Forums:
Hi there! Marking this as solved on behalf of this forum thread. Please continue discussion…

Posted a reply to Images in Apple Mail, on the site WordPress.org Forums:
Hi there! The image in question is the MailPoet logo that is always included at…

Posted a reply to Opt-in on checkout for WooCommerce position, on the site WordPress.org Forums:
Hello @dividendninja As you can see below, the MailPoet hook is at the top of…

Posted a reply to Post Notifications Not Showing Up, on the site WordPress.org Forums:
Hi there! I see we're already working with you via email. I'm closing this forum…

Posted a reply to MP doesn’t recognize subscriber but it does when I open by my account, on the site WordPress.org Forums:
Hi there! To further investigate this issue, please get in touch with us directly at…

Posted a reply to Mailpoet Cron – Why every 2 minutes?, on the site WordPress.org Forums:
I’m unsure why it needs to be run 720 times a day; that seems excessively…

Posted a reply to Too many bounces on a distribution list, on the site WordPress.org Forums:
Hi there! Can we please request you to reach out to us directly via https://www.mailpoet.com/support/sales-pre-sales-questions/ and…

Posted a reply to Forms content reamains an older version, on the site WordPress.org Forums:
Hi there! But to manage my subscriptions the following message appears: https://coaching-petra-lange.de/mein-abo/ Can you please…

Posted a reply to MailPoet autoupdate overdue | WP-Cron, on the site WordPress.org Forums:
Hi there! My settings for mailpoet are based using server side cron (linux cron), in…

Posted a reply to URGENT: Subscriptions no longer become Active, on the site WordPress.org Forums:
Hi there! If anyone knows why the shop_subscription is given a post_date 6 hours ahead…

Posted a reply to Purchase Note Alignment, on the site WordPress.org Forums:
Please see purchase note I am referring too below: https://snipboard.io/C9Nyrs.jpg Thank you for clarifying @securec…

Posted a reply to Purchase Note Alignment, on the site WordPress.org Forums:
Currently, the alignment for all the purchase note text is right-aligned, but I need it…

Posted a reply to billing_email and user_email separate at registration, on the site WordPress.org Forums:
Hi there! Just to make sure we're on the same page, this is the setup…

Posted a reply to Redirect Notification, on the site WordPress.org Forums:
Hi there! Can you please share a screenshot of the popup you're trying to target?…

Posted a reply to tranlate standard text of wp_terms, on the site WordPress.org Forums:
Hi there! Although it is not frontend text, there must be a way to translate…

Posted a reply to Calculate Tax Automatically In Various Locations, on the site WordPress.org Forums:
Hi there! By default, automated taxes (through WooCommerce Shipping & Tax) will only calculate taxes…

Posted a reply to ACH integration, on the site WordPress.org Forums:
Hi there! > do you have any plan of when the ACH braintree integration is…

Posted a reply to Doesn’t Work. Use a 3rd Party Plugin Instead, on the site WordPress.org Forums:
Hello @pat107 Can we please request you to create a new forum topic if you're…