WordPress.org

Posted a reply to Duplicate without user-selected canonical, on the site WordPress.org Forums:
This sounds like it's because directory browsing is on, too. Google is thinking these are…

1 day ago

Posted a reply to YouTube video won’t load, on the site WordPress.org Forums:
Since I haven't heard back, I hope that you solved this issue, but please reach…

2 days ago

Posted a reply to Duplicate without user-selected canonical, on the site WordPress.org Forums:
Thanks for reaching out! It sounds like your host has maybe not disabled directory browsing:…

2 days ago

Posted a reply to replace all vimeo blocks with presto player blocks?, on the site WordPress.org Forums:
Ah, that would be cool. We'll certainly add something like that to our roadmap. Thanks…

4 days ago

Posted a reply to Video not uploading, on the site WordPress.org Forums:
Can you reach out to support @ prestomade.com? We may need to take a closer…

2 weeks ago

Posted a reply to Video not uploading, on the site WordPress.org Forums:
Hmmmm... can you double check that your WordPress installation isn't in debug mode? https://visualmodo.com/enable-disable-debug-mode-wordpress/ This…

2 weeks ago

Posted a reply to Video not uploading, on the site WordPress.org Forums:
Can you reach out to support @ prestomade.com? I think we'd need to take a…

2 weeks ago

Posted a reply to Video not uploading, on the site WordPress.org Forums:
Hi There, Thanks for reaching out. I'm happy to help with this. Can you tell…

2 weeks ago

Posted a reply to YouTube video won’t load, on the site WordPress.org Forums:
Hi There, Happy to help. Do you have a link so I can see the…

2 weeks ago

Posted a reply to Mark as Completed Learn Dash Integration, on the site WordPress.org Forums:
Hi There, Since I haven't heard back, I'm hoping this solved it for you. But…

3 weeks ago

Posted a reply to Not working with Amazon CloudFront, on the site WordPress.org Forums:
Hi There, Are you still having issue with this? We'd love to help, but we…

3 weeks ago

Posted a reply to Cant get video to autoplay, on the site WordPress.org Forums:
Since I haven't heard back, I assume this is solved, but please reach out if…

3 weeks ago

Posted a reply to Video not show up, on the site WordPress.org Forums:
Duplicate here: https://wordpress.org/support/topic/my-videos-not-show-up/

3 weeks ago

Posted a reply to Change Font EveryWhere, on the site WordPress.org Forums:
Hi Shayan! We use a css variable to help make this a bit easier. You…

3 weeks ago

Posted a reply to My Videos not show up!!, on the site WordPress.org Forums:
We're happy to help! For anyone else experiencing this with HLS streams - try updating…

3 weeks ago

Posted a reply to Thumbnail blows up / zooms in at end of youtube video, on the site WordPress.org Forums:
Of course! Let me know if I can be of any additional assistance.

3 weeks ago

Posted a reply to Thumbnail blows up / zooms in at end of youtube video, on the site WordPress.org Forums:
Ah, I think our Minimal Preset hides the Youtube UI. You'll need to use a…

3 weeks ago

Posted a reply to Thumbnail blows up / zooms in at end of youtube video, on the site WordPress.org Forums:
Hmmmm... I'm not sure - do you have a link so I can see the…

3 weeks ago

Posted a reply to Thumbnail blows up / zooms in at end of youtube video, on the site WordPress.org Forums:
Hi There! Thanks for reaching out. It sounds like you're using our "Hide Youtube UI"…

3 weeks ago

Posted a reply to Highly recommended!, on the site WordPress.org Forums:
Wow, thanks so much for the review! I really appreciate it! 🙏🏻

3 weeks ago

Posted a reply to Videos not showing up, on the site WordPress.org Forums:
I wonder if it's because you're lazy loading the Youtube video. Since we don't actually…

3 weeks ago

Posted a reply to Videos not showing up, on the site WordPress.org Forums:
Thanks! Huh, it seems to be loading for me. I think it's just missing a…

4 weeks ago

Posted a reply to Videos not showing up, on the site WordPress.org Forums:
I'm seeing a javascript error on that page - I think it's something to do…

4 weeks ago

Posted a reply to Videos not showing up, on the site WordPress.org Forums:
Thanks! It looks like you're doing some script minification and combining. Can you navigate to…

4 weeks ago

Posted a reply to Videos not showing up, on the site WordPress.org Forums:
Hi There! Happy to help. Do you have a link so I can see the…

4 weeks ago

Posted a reply to Presto Player no working via Facebook, on the site WordPress.org Forums:
Thanks for the info. We'll have to investigate this a bit more. I know webview…

4 weeks ago

Posted a reply to Presto Player no working via Facebook, on the site WordPress.org Forums:
Can you tell me which device you are seeing this? iOS/Android version and browser? Thank…

4 weeks ago

Posted a reply to Cant get video to autoplay, on the site WordPress.org Forums:
Hmmm.... did you try an incognito window? Perhaps there's an extension that's disabling video autoplay…

1 month ago

Posted a reply to video not show up, on the site WordPress.org Forums:
Sure, can you email support@prestomade.com?

1 month ago

Posted a reply to video not show up, on the site WordPress.org Forums:
Hmmmm... yes, it looks like part of our output is missing for our player on…

1 month ago

Posted a reply to Black screen and no video appears, on the site WordPress.org Forums:
Happy to help!

1 month ago

Posted a reply to Excellent support, on the site WordPress.org Forums:
Thanks, I really appreciate the review!!

1 month ago

Posted a reply to Black screen and no video appears, on the site WordPress.org Forums:
support@prestomade.com

1 month ago

Posted a reply to Black screen and no video appears, on the site WordPress.org Forums:
I may need an account to take a closer look. Can you first double check…

1 month ago

Posted a reply to Black screen and black screen and no video appears, on the site WordPress.org Forums:
Thanks for reaching out. Can you check your browser console and let me know if…

1 month ago

Posted a reply to After the update the poster image do not appear, on the site WordPress.org Forums:
Hi There, I haven't heard back, so I assume everything is working on your end.…

1 month ago

Posted a reply to Default works, YouTube optimized does not, on the site WordPress.org Forums:
Hi There, I haven't heard back, so I assume everything is working on your end.…

1 month ago

Posted a reply to not working after the update, on the site WordPress.org Forums:
Since I haven't heard back, I'm assuming everything is working. If not, please reach out…

1 month ago

Posted a reply to Mark as Completed Learn Dash Integration, on the site WordPress.org Forums:
Hi There, So sorry for the delay on this. Can you make sure you're running…

1 month ago

Posted a reply to How to remove presto player menu in Gutenberg top bar?, on the site WordPress.org Forums:
That I believe Gutenberg requires you to use custom code. You can do something like…

1 month ago