WordPress.org

Posted a reply to Plugin is breaking WP CLI, on the site WordPress.org Forums:
We would request you to drop us an email to support@zohosalesiq.com and we can connect…

1 month ago

Posted a reply to Broke my Editor, on the site WordPress.org Forums:
We are sorry, if you had any inconvenience in adding the SalesIQ script to the…

1 month ago

Posted a reply to Plugin is breaking WP CLI, on the site WordPress.org Forums:
Hello Bouganim, Please write to us from your registered email address to support@zohosalesiq.com, we can…

4 months ago

Posted a reply to This plugin is not properly prepared for localization, on the site WordPress.org Forums:
Hello there! Greeting for Zoho SalesIQ team. We thank you for the suggestion you provided,…

8 months ago

Posted a reply to I like it, but …, on the site WordPress.org Forums:
Hello Manuel, We request you to write to us at support@zohosalesiq.com from your registered email…

9 months ago

Posted a reply to Visitor City & State not Showing, on the site WordPress.org Forums:
Hello! We're happy to inform you that this issue has been fixed in our side…

12 months ago

Posted a reply to Don’t find it usable, on the site WordPress.org Forums:
Hello! Activating and adding the live chat code in the SalesIQ plugin will by default…

1 year ago

Posted a reply to x, on the site WordPress.org Forums:
Hello! Seems like you have modified your comment. So, we assume the reported issue is…

1 year ago

Posted a reply to Single wordpress site in two languages and chat widget language, on the site WordPress.org Forums:
Hello! SalesIQ's live chat widget has the ability to load the widget language based on…

1 year ago

Posted a reply to API call with Zoho SalesIQ chat, on the site WordPress.org Forums:
Hello! The values like "John Smith" and "Name" which we provided in the API are…

1 year ago

Posted a reply to API call with Zoho SalesIQ chat, on the site WordPress.org Forums:
Hello! Greetings from Zoho SalesIQ team. In order for you to pass the information of…

1 year ago

Posted a reply to 404 errors on console, on the site WordPress.org Forums:
Hello, We do not load the following files from our end and suspect that these…

2 years ago

Posted a reply to compatibility issue with Elementor Page Builder, on the site WordPress.org Forums:
Hello, We'd like to jump on a screen sharing session at your convenience to investigate…

2 years ago

Posted a reply to SalesIQ chat box no longer showing, on the site WordPress.org Forums:
Hello, It appears you have disabled the backend option that powers the code script that's…

2 years ago

Posted a reply to compatibility with WordPress v5.2.2 and PHP v7.3, on the site WordPress.org Forums:
Hello! Zoho SalesIQ has been tested and validated to work fine on WP V5.2.2 and…

2 years ago

Posted a reply to Encounter an error [Uncaught TypeError], on the site WordPress.org Forums:
Hello there, We would actually need to check your website itself and your SalesIQ account.…

2 years ago

Posted a reply to Google Pagespeed Insights, on the site WordPress.org Forums:
UPDATE - II: We've now made updates to SalesIQ to significantly improve scrolling performance by…

2 years ago

Posted a reply to Google Pagespeed Insights, on the site WordPress.org Forums:
UPDATE: As for your first question, we are using jQuery for bind elements as of…

2 years ago

Posted a reply to not working with wp backery page editor, on the site WordPress.org Forums:
Hey there, Thank you for reporting this. This would be the first time we're seeing…

2 years ago

Posted a reply to Google Pagespeed Insights, on the site WordPress.org Forums:
Hello there, 1) Our team of developers will look into this one and we'll update…

2 years ago

Posted a reply to Contact Form 7 auto create lead, on the site WordPress.org Forums:
Hello there! SalesIQ is designed to intercept and collect information from successful webform submissions even…

2 years ago

Posted a reply to Error generated in workflow, on the site WordPress.org Forums:
Hello, Based on preliminary investigation into this, we'd like to clarify that we do not…

2 years ago

Posted a reply to Superb System, on the site WordPress.org Forums:
Hello! Thanks so much for sharing your love for Zoho! We're sure the WordPress community…

3 years ago

Posted a reply to Live Chat widget in different languages ?, on the site WordPress.org Forums:
Hello there! I'm glad to hear that. Feel free to connect with our friendly Support…

3 years ago

Posted a reply to Live Chat widget in different languages ?, on the site WordPress.org Forums:
Hello! First of all, you must generate a new code script for each additional website…

3 years ago

Posted a reply to GDPR, on the site WordPress.org Forums:
Hello, That information was already published and updated on our website and is available here…

3 years ago

Posted a reply to GDPR, on the site WordPress.org Forums:
Hello! Your question could not have been better timed as we actually are rolling several…

3 years ago

Posted a reply to Add option to exclude logged-in user or specific user role/capability, on the site WordPress.org Forums:
Hello Clifford, It may be possible to hide the chat widget only for those users…

3 years ago

Posted a reply to White space plugin, on the site WordPress.org Forums:
Hello! This is an unusual behaviour and we'd like to work with you to investigate…

3 years ago

Posted a reply to chat widget not showing in my website, on the site WordPress.org Forums:
Hello! There are multiple reasons why the chat widget may not show on your website…

3 years ago

Posted a reply to Poor performance of chat add-in, on the site WordPress.org Forums:
Hello! We'd like to clarify that when compared to the old version of SalesIQ's script,…

4 years ago

Posted a reply to Live Chat Window not Displaying, on the site WordPress.org Forums:
Hello Joseph, We noticed that you contacted our support staff via live chat support last…

4 years ago

Posted a reply to Visitors are not tracked?, on the site WordPress.org Forums:
Hello, Yes, we've relayed your suggestion to the developers to make sure this message is…

4 years ago

Posted a reply to Visitors are not tracked?, on the site WordPress.org Forums:
Hello! As we're unable to view your email address to check your SalesIQ account related…

4 years ago

Posted a reply to Hide chat button on mobile devices, on the site WordPress.org Forums:
Hello! We'd like to point out that a '-' shaped button has already been provided…

4 years ago

Posted a reply to Hide Chat widget option has no effect, on the site WordPress.org Forums:
Hi Jonathan, Sorry for the inconvenience caused. This issue has been fixed in the latest…

4 years ago