Posted a reply to Old WP Themes not removed on file import, on the site WordPress.org Forums:
I will add this feature request to our roadmap. Currently, it is not possible to…

Posted a reply to Large backups – restore via FTP upload?, on the site WordPress.org Forums:
Yes, this is possible but restore is available as a premium extemsion.

Posted a reply to Export Plugins only, on the site WordPress.org Forums:
It is best to ask the plugin developer of the plugin that you want to…

Posted a reply to Export Plugins only, on the site WordPress.org Forums:
Unfortunately, this is currently not supported by the plugin.

Posted a reply to Download link broken, on the site WordPress.org Forums:
Could you provide some information about your setup so we can try and replicate this…

Posted a reply to Preset Theme, Plugins, Database, on the site WordPress.org Forums:
Thank you, Roman. I will add it to the requests list.

Posted a reply to Import database stuck at -0%, on the site WordPress.org Forums:
Please read this guide: How to Increase Maximum Upload File Size in WordPress The easiest…

Posted a reply to Import gets stuck – no error given, on the site WordPress.org Forums:
Please read this guide: How to Increase Maximum Upload File Size in WordPress The easiest…

Posted a reply to Hi Hope you answer me, on the site WordPress.org Forums:
You can download via FTP from wp-content/ai1wm-backups folder. Alternatively, use a download manager like uGet.

Posted a reply to Cannot restore when WooCommerce plugin is active!, on the site WordPress.org Forums:
It is something specific to your install. I am unable to replicate this.

Posted a reply to DivisionByZero error when importing, on the site WordPress.org Forums:
Please read this guide: How to Increase Maximum Upload File Size in WordPress The easiest…

Posted a reply to Console error and can’t import, on the site WordPress.org Forums:
Please read this guide: How to Increase Maximum Upload File Size in WordPress The easiest…

Posted a reply to .htaccess file prevents downloads, on the site WordPress.org Forums:
You can reach our support team using this form: https://servmask.com/contact-support

Posted a reply to File Download Won’t Work, on the site WordPress.org Forums:
@kremboski please open your own support thread, and we can look into this in a…

Posted a reply to Some ur9849 is getting added, on the site WordPress.org Forums:
In that case, it is either in a file somewhere or a plugin setting stored…

Posted a reply to Some ur9849 is getting added, on the site WordPress.org Forums:
Did you use find/replace when transferring the site? You can export just the database using…

Posted a reply to File Download Won’t Work, on the site WordPress.org Forums:
Have you changed the default directory where backups are stored? Are you using the latest…

Posted a reply to Some ur9849 is getting added, on the site WordPress.org Forums:
What url to what url are you migrating between?

Posted a reply to Ticket Not Resolved, on the site WordPress.org Forums:
Please don't reopen a new ticket. You can keep on writing under the previous ticket.

Posted a reply to .htaccess file prevents downloads, on the site WordPress.org Forums:
Yes, the plugin will recreate the file with these contents on every page load if…

Posted a reply to File Download Won’t Work, on the site WordPress.org Forums:
See if the file is available in wp-content/ai1wm-backups folder. If not, there might be a…

Posted a reply to The plugin doesn’t work, just lost all my work, on the site WordPress.org Forums:
You can extract the backup with Traktor: https://traktor.wp-migration.com/ You can then manually move your files…

Posted a reply to Extract and Upload Manually, on the site WordPress.org Forums:
You can extract backups using Traktor: https://traktor.wp-migration.com/ For importing files into WordPress, you can use…

Posted a reply to Other Files overwritten?, on the site WordPress.org Forums:
The plugin only archives content from wp-content and the database tables prefixed with the prefix…

Posted a reply to Emails should not be changed, on the site WordPress.org Forums:
There is an options available under advanced options on export: "Do not replace email domain…

Posted a reply to Import and Export problem on hotinger, on the site WordPress.org Forums:
Hostinger is supported by the plugin. We test every new release of the plugin on…

Posted a reply to Backups not completing, on the site WordPress.org Forums:
For premium products please reach over to our support team. Premium products are not supported…

Posted a reply to Importing stuck on 99%, on the site WordPress.org Forums:
For premium products please reach over to our support team. Premium products are not supported…

Posted a reply to Stuck at 100%, on the site WordPress.org Forums:
Please read this guide: How to Increase Maximum Upload File Size in WordPress The easiest…

Posted a reply to Importing Stuck AT “Preparing To Import” 6 Hours+, on the site WordPress.org Forums:
Please read this guide: How to Increase Maximum Upload File Size in WordPress The easiest…

Posted a reply to Importing media/uploads directory separately?, on the site WordPress.org Forums:
Yes, you can use this method. I recommend that you first sync your media folder…

Posted a reply to Possible to migrate to different DB type?, on the site WordPress.org Forums:
For premium products please reach over to our support team. Premium products are not supported…

Posted a reply to Not Able to restore website on Migration, on the site WordPress.org Forums:
Please read this guide: How to Increase Maximum Upload File Size in WordPress The easiest…

Posted a reply to Importing stuck on 0.05%, on the site WordPress.org Forums:
Please read this guide: How to Increase Maximum Upload File Size in WordPress The easiest…

Posted a reply to Division by Zero Error on Import, on the site WordPress.org Forums:
Look at your PHP error log or apache log. It is likely an error during…

Posted a reply to Restore when WP admin panel unavailable, on the site WordPress.org Forums:
The plugin needs a working WordPress. You cannot restore the backup using just FTP. You…

Posted a reply to Migration, on the site WordPress.org Forums:
Unfortunately, it is not possible to migrate a WIX website to WordPress using the plugin.…

Posted a reply to Not able to download the backup file, on the site WordPress.org Forums:
It is some sort of restriction from the hosting provider or security plugin. You can…

Posted a reply to REST API breakdown after migration, on the site WordPress.org Forums:
The backup overwrites existing data. Existing users will be replaced with the users in the…

Posted a reply to what does list do on the backup menu, on the site WordPress.org Forums:
The list option lists the files in the backup. You can use it to download…

Posted a reply to Importing stuck on 99%, on the site WordPress.org Forums:
Please read this guide: How to Increase Maximum Upload File Size in WordPress The easiest…

Posted a reply to Importing gets stuck, on the site WordPress.org Forums:
Do you see this during upload or during restore? Sharing a screenshot will help narrow…

Posted a reply to Importing stuck on 99%, on the site WordPress.org Forums:
Do you see this during upload or during restore? Sharing a screenshot will help narrow…

Posted a reply to New user of this PlugIn, on the site WordPress.org Forums:
The filesize limited is hosting dependent. Every web hosting sets a different limit. The guide…

Posted a reply to New user of this PlugIn, on the site WordPress.org Forums:
Hi Steve. The plugin will take care of everything for you. Here is a step…

Posted a reply to Permissions on Free version, on the site WordPress.org Forums:
What is your hosting provider's name? We will add it to the unsupported hosting providers'…

Posted a reply to Import stuck at 0.00%, on the site WordPress.org Forums:
This is nginx error. You need to configure your webserver (nginx).