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Shannon W

Profile picture of Shannon W
  • Member Since: August 12th, 2010
  • Melbourne Australia
  • www.oleymediagroup.com.au
  • Director at Oley Media Group
  • @whitsey on WordPress.org
  • Find me on:

Bio/Description

Run a website design and development studio in Melbourne Australia

WordPress Origin Story

Got recommended to WordPress 5 years ago and never looked back. The main reason is because of the extensive support, abundance of plugins and the flexibility of the platform

  • Posted a reply to "Page Builder and Event Manager Widget", on the site WordPress Support Forums:
    Those placeholders are for the events manager templates - you can't enter them into any…

    24 hours ago

  • Posted a reply to "Change menu font size", on the site WordPress Support Forums:
    You'll need css for that. Find the menu container and add e.g. .my-menu-container { font-size:…

    24 hours ago

  • Posted a reply to "Help! Can't login to my own website :(", on the site WordPress Support Forums:
    Sounds like whatever security tool you used to "hide" login options has moved these files.…

    24 hours ago

  • Posted a reply to "How to add if condition in the dropdown fields", on the site WordPress Support Forums:
    https://en.support.wordpress.com/com-vs-org/

    24 hours ago

  • Posted a reply to "Not able to login to WP-admin. "currently unable to handle this request"", on the site WordPress Support Forums:
    You will need to know coding to fix it. The error just points you to…

    24 hours ago

  • Posted a reply to "After adding analytics tracking id:Syntax error", on the site WordPress Support Forums:
    The error is most likely not in the functions.php file. Use the error message to…

    24 hours ago

  • Posted a reply to "I would like to hide content by IP", on the site WordPress Support Forums:
    I would do something like this. Create a custom field e.g. "not_allowed_ips" and set value…

    24 hours ago

  • Posted a reply to "Unable to Add Images to Gallery Post", on the site WordPress Support Forums:
    The main page loads ok for me: https://www.dropbox.com/s/pj7t849ej1mo7jy/pukglobal.PNG?dl=0

    1 day ago

  • Posted a reply to "main page shows blank page", on the site WordPress Support Forums:
    Try turning on debug mode: https://codex.wordpress.org/Debugging_in_WordPress Hopefully that will print some errors for you... I'd…

    1 day ago

  • Posted a reply to "I can't change theme", on the site WordPress Support Forums:
    Start with this thread https://wordpress.org/support/topic/error-message-when-updating-plug-ins-or-themes?replies=13

    1 day ago

  • Posted a reply to "Upload path - missing field - WP-Admin > Settings > Media files", on the site WordPress Support Forums:
    Not via WordPress - You'll need to go to your web host and see if…

    1 day ago

  • Created a topic, This field has syntax errors., on the site WordPress Support Forums

    1 day ago

  • Posted a reply to "After adding analytics tracking id:Syntax error", on the site WordPress Support Forums:
    Look at lines 12, 13 & 14 of whatever file it is reporting. There is…

    1 day ago

  • Posted a reply to "Not able to login to WP-admin. "currently unable to handle this request"", on the site WordPress Support Forums:
    Check the error_log to see if anything is being reported to help identify the problem.…

    1 day ago

  • Posted a reply to "How to remove this 'blog' written between the menu and the content.", on the site WordPress Support Forums:
    It's definitely a breadcrumb. This would be a theme setting potentially. If turning them off…

    6 days ago

  • Posted a reply to "Page Cache & functions.php & A/B testing", on the site WordPress Support Forums:
    I don't have enough experience with these tools to know how they work or what…

    6 days ago

  • Posted a reply to "Making the new site live", on the site WordPress Support Forums:
    It all looks like it is working properly to me. It may just be a…

    6 days ago

  • Posted a reply to "Page Cache & functions.php & A/B testing", on the site WordPress Support Forums:
    Each different query string will generate a different URL and therefore may never be cached.…

    2 weeks ago

  • Posted a reply to "Widget URLs Not Being Rewritten", on the site WordPress Support Forums:
    W3TC doesn't appear to handle URLs that are different from the site_url. I asked a…

    2 weeks ago

  • Posted a reply to "Performance link not showing in sidebar", on the site WordPress Support Forums:
    The only way I can think that it is not displaying is that someone has…

    2 weeks ago

  • Posted a reply to "The page isn't redirecting properly", on the site WordPress Support Forums:
    Both of those setting should be the same URL. The only difference is maybe if…

    2 weeks ago

  • Posted a reply to "Optimize the order of styles and scripts + Inline small CSS", on the site WordPress Support Forums:
    W3TC wont do anything to inline scripts other than minify them. Each individual plugin and…

    2 weeks ago

  • Posted a reply to "Performance link not showing in sidebar", on the site WordPress Support Forums:
    Might be removed via functions.php but would be very unlikely. Is it listed as being…

    2 weeks ago

  • Posted a reply to "Caching (old/removed) plugin css files", on the site WordPress Support Forums:
    Try looking in the "Minify" section - You're possibly trying to include a file in…

    2 weeks ago

  • Posted a reply to "wp-config file permissions", on the site WordPress Support Forums:
    It only needs access on initial install and setup. It will work fine thereafter without…

    2 weeks ago

  • Posted a reply to "Split template", on the site WordPress Support Forums:
    I would suggest using Advanced Custom Fields - Setup a "Recipe" catgeory using ACF -…

    2 weeks ago

  • Posted a reply to "SQL database migration", on the site WordPress Support Forums:
    That's probably a MySQL question moreso than a WordPress. I would think you just add…

    2 weeks ago

  • Posted a reply to "Website Broken after Domain Update", on the site WordPress Support Forums:
    Yes, that's it

    2 weeks ago

  • Posted a reply to "Upscale featured image", on the site WordPress Support Forums:
    If you set the actual image width and height, it will resize proportionally. If you…

    2 weeks ago

  • Posted a reply to "WordPress 4.4.2 Database Restoration MySQL Error 1005", on the site WordPress Support Forums:
    Try removing ENGINE = InnoDB and see what happens CREATE TABLE wp_commentmeta ( meta_id bigint(…

    3 weeks ago

  • Posted a reply to "Upscale featured image", on the site WordPress Support Forums:
    This is what I use in functions.php to extract the full-size featured image: function add_homepage_image()…

    3 weeks ago

  • Posted a reply to "Website Broken after Domain Update", on the site WordPress Support Forums:
    I've just done some digging in the code - The images are being served via…

    3 weeks ago

  • Posted a reply to "Website Broken after Domain Update", on the site WordPress Support Forums:
    Works ok for me. (When I click the "View all brands" button) which would indicate…

    3 weeks ago

  • Created a topic, WordPress sites all crashed - Internal Server Error, on the site WordPress Support Forums

    3 weeks ago

  • Created a topic, Caching on different URL's, on the site WordPress Support Forums

    3 weeks ago

  • Posted a reply to "Problem Loading Minified JS in Footer", on the site WordPress Support Forums:
    Ok. Given previous experience on this forum I figured waiting for an answer might takes…

    4 weeks ago

  • Created a topic, Problem Loading Minified JS in Footer, on the site WordPress Support Forums

    4 weeks ago

  • Posted a reply to "Sorry, that key has expired. Please try again.", on the site WordPress Support Forums:
    Ok, thanks. Answer is yes, I just realised that TML is installed and that's what…

    4 weeks ago

  • Created a topic, Sorry, that key has expired. Please try again., on the site WordPress Support Forums

    4 weeks ago

  • Posted a reply to "How to change default shipping method programmatically", on the site WordPress Support Forums:
    For those of you also searching, here is the result I ended up with that…

    1 month ago

  • Created a topic, How to change default shipping method programmatically, on the site WordPress Support Forums

    1 month ago

  • Created a topic, Another unsupported product, on the site WordPress Support Forums

    1 month ago

  • Created a topic, How to set a default table-rate shipping method?, on the site WordPress Support Forums

    1 month ago

  • Created a topic, Prices showing without tax, on the site WordPress Support Forums

    2 months ago

  • Posted a reply to "Of no use", on the site WordPress Support Forums:
    You don't have time to support your products? But you have time to debate people…

    2 months ago

  • Posted a reply to "Add Clickable Phone Number", on the site WordPress Support Forums:
    You have one of two options; 1. hopefully in Widgets there is a widget for…

    2 months ago

  • Posted a reply to "Of no use", on the site WordPress Support Forums:
    Perhaps if you spent half the time you just spent writing that long-winded response to…

    2 months ago

  • Created a topic, Of no use, on the site WordPress Support Forums

    2 months ago

  • Created a topic, Inline css creating issues, on the site WordPress Support Forums

    2 months ago

  • Posted a reply to "Forbidden - You don't have permission to access /wp-admin/install.php on this se", on the site WordPress Support Forums:
    Please re-read my question: 3. It is definitely not permissions on the file - it…

    2 months ago