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Posted a reply to More than a week my support ticket is not attended, on the site WordPress.org Forums:
Just the same case! Did you finally get support? We are waiting for a response… -
Posted a reply to NO SUPPORT AT ALL, on the site WordPress.org Forums:
UPDATE: We have TWO TICKETS placed on January 31st and February 1st that were responded… -
Created a topic, APPROX TIME TO GET SUPPORT, on the site WordPress.org Forums:
Hi, We need to know how much is it taking these days … -
Posted a reply to Should premium customers raise support tickets here instead?, on the site WordPress.org Forums:
UPDATE: they are NOT catching up with pending tickets by now. Awful customer experience. Lucky… -
Posted a reply to Excellent features and customer support, on the site WordPress.org Forums:
How did you manage to get support? I got the Ultimate Package, placed several tickets… -
Posted a reply to NO SUPPORT AT ALL, on the site WordPress.org Forums:
UPDATE: 5 DAYS from ticket submission. Still waiting for a response. -
Posted a reply to NO SUPPORT AT ALL, on the site WordPress.org Forums:
Our tickets are #252461 and #252406 (placed on 31th january) We write negative reviews only… -
Created a topic, NO SUPPORT AT ALL, on the site WordPress.org Forums:
We purchased the Ultimate WCFM and got NO SUPPORT AT A…