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  • Member Since: February 3rd, 2021
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  • Posted a reply to More than a week my support ticket is not attended, on the site WordPress.org Forums:
    Just the same case! Did you finally get support? We are waiting for a response…

  • Posted a reply to NO SUPPORT AT ALL, on the site WordPress.org Forums:
    UPDATE: We have TWO TICKETS placed on January 31st and February 1st that were responded…

  • Created a topic, APPROX TIME TO GET SUPPORT, on the site WordPress.org Forums:
    Hi, We need to know how much is it taking these days …

  • Posted a reply to Should premium customers raise support tickets here instead?, on the site WordPress.org Forums:
    UPDATE: they are NOT catching up with pending tickets by now. Awful customer experience. Lucky…

  • Posted a reply to Excellent features and customer support, on the site WordPress.org Forums:
    How did you manage to get support? I got the Ultimate Package, placed several tickets…

  • Posted a reply to NO SUPPORT AT ALL, on the site WordPress.org Forums:
    UPDATE: 5 DAYS from ticket submission. Still waiting for a response.

  • Posted a reply to NO SUPPORT AT ALL, on the site WordPress.org Forums:
    Our tickets are #252461 and #252406 (placed on 31th january) We write negative reviews only…

  • Created a topic, NO SUPPORT AT ALL, on the site WordPress.org Forums:
    We purchased the Ultimate WCFM and got NO SUPPORT AT A…