Support Ole
@trsupsys on WordPress.org, @Supsystic Translations Team on Slack
Bio
- Member Since: May 27th, 2019
- Location: We are international internet company, with main office in Romania.
- Website: supsystic.com
- Job Title: Support
- Employer: Supsystic.com
Contribution History
Support Ole’s badges:- Plugin Developer
- Translation Contributor
-
Posted a reply to Maps in Frontend not showing, on the site WordPress.org Forums:
Hello, @tommi8 Thank you for contacting us! Can you please provide a link to the… -
Posted a reply to Print Feature Not Working in Pro, on the site WordPress.org Forums:
Hi, @jamword22 Thank you for contacting us! We can't see your ticket. Please write it… -
Posted a reply to No image title/caption shown in gallery preview, on the site WordPress.org Forums:
Hi, @bbagr. Thank you for contacting us! Please contact us through our internal support We… -
Posted a reply to Map not load, HTTP500 errors in console log, on the site WordPress.org Forums:
Try changing the template in the map. Most likely the template provider you are using… -
Posted a reply to CSS not reflecting on landing page, on the site WordPress.org Forums:
Hello, @madafto. Thank you for contacting us regarding your question! You have not published your… -
Posted a reply to Map cannot be saved, on the site WordPress.org Forums:
@doffine That's what we're going to have to deal with. I'll keep you posted. -
Posted a reply to Perfect for my needs, on the site WordPress.org Forums:
Thank you for your feedback. User’s reviews help us to make Data Tables Generator plugin… -
Posted a reply to Great product and support, on the site WordPress.org Forums:
Thank you for your feedback. User’s reviews help us to make Data Tables Generator plugin… -
Posted a reply to License keep expiring; non-existent support, on the site WordPress.org Forums:
Hello. I have no sympathy for this sort of thing. But we wrote to you… -
Posted a reply to Map cannot be saved, on the site WordPress.org Forums:
This is because it is now mandatory to specify the API. We will make a… -
Posted a reply to Error at line 19 after update, on the site WordPress.org Forums:
Hi. Thank you for your feedback. Upload the hotfix. Simply uninstall and re-download the free… -
Posted a reply to v1.2.16 throws undefined array error, on the site WordPress.org Forums:
Upload the hotfix. Simply uninstall and re-download the free version of the plugin. -
Posted a reply to v1.2.16 throws undefined array error, on the site WordPress.org Forums:
Hi. Already submitted to the developer for analysis. We will try to fix it in… -
Posted a reply to Deprecated PHP, on the site WordPress.org Forums:
@malae Mcrypt has already been replaced in versions since 1.15.13 and PRO 2.9.9 -
Posted a reply to Easy to use, good support, on the site WordPress.org Forums:
Hello, @hrocky Thank you for your feedback. User reviews help us improve our Photo Gallery plugin… -
Posted a reply to Issue with map Zoom, on the site WordPress.org Forums:
1. Can I expect that if I purchase a new license both versions of the… -
Posted a reply to Fatal Error, on the site WordPress.org Forums:
Please contact us through our internal support. We will help you to solve the problem. -
Posted a reply to Issue with map Zoom, on the site WordPress.org Forums:
I apologize for mistakenly calling Polylines - Heatmap. This is because they are related. The… -
Posted a reply to Captions not showing, on the site WordPress.org Forums:
Hi, @lynnamos Thank you for contacting us! Please check if you have enabled the Caption… -
Posted a reply to Links on page with gallery don’t click, on the site WordPress.org Forums:
Hi. Thank you for contacting us regarding your issue. Do you have a link on… -
Posted a reply to Mobile does not swipe, on the site WordPress.org Forums:
Hi, @goliveweb I checked the swipe again on Android and iOS. Everything works. Did you… -
Posted a reply to Easy enough to use, looks good, on the site WordPress.org Forums:
Hello, @genomancer Thank you for your feedback. User reviews help us improve our Photo Gallery plugin… -
Posted a reply to Markers and Zoom Controls disapperead, on the site WordPress.org Forums:
Hi, @dave8044 According to the error log, you have multiple Google Maps installed on your… -
Posted a reply to PageSpeed – “Does not use passive listeners” message, on the site WordPress.org Forums:
Hi, @gregoryraby I have forwarded this question to our development team. We will try to… -
Posted a reply to Maps stopped working with “For development purposes only”, on the site WordPress.org Forums:
Hello, Please contact us through our internal support. We will help you to solve the… -
Posted a reply to Map not display ??, on the site WordPress.org Forums:
Hi, @debby78018 Thank you for contacting us regarding your issue! You most likely have a… -
Posted a reply to Maps no longer displaying in Safari, on the site WordPress.org Forums:
Hi, @robbielokeoys It should work now with the latest releases. If not please contact us… -
Posted a reply to Great plugin – I love it!, on the site WordPress.org Forums:
Hello, @peterservatiusThanks for your feedback.We are grateful that you showed interest in our plugin.Please remember, our… -
Posted a reply to I cannot save my map, on the site WordPress.org Forums:
Hi, @donslund Please contact us through our internal support We will help you to solve… -
Posted a reply to Cannot Create New Map on New Installations, on the site WordPress.org Forums:
Hi, @willoftheweb Can you please describe the problem in more detail? Which engine you are… -
Posted a reply to Unable to load map in Chrome, Safari, Brave, on the site WordPress.org Forums:
Hi. Have you seen our latest release? This error is not observed in the latest… -
Posted a reply to Map doesnt load right, on the site WordPress.org Forums:
Hi. Unfortunately I couldn't find our plugin on your site. Have you stopped using it?… -
Posted a reply to Map not displayed when marketing cookies not allowed, on the site WordPress.org Forums:
Hi. Unfortunately, this feature is not currently available in the plugin. I will forward your… -
Posted a reply to Map cannot be saved, on the site WordPress.org Forums:
The plugin is not abandoned and is still under active development. There have been temporary… -
Posted a reply to The best I’ve found, on the site WordPress.org Forums:
Hello, @2276wpamThanks for your feedback.We are grateful that you showed interest in our plugin.Please remember, our… -
Posted a reply to vulnerability detected, on the site WordPress.org Forums:
Hi, @anji_s We have made security fixes to the plugin. Please feel free to update.… -
Posted a reply to Cookie wird vor Zustimmung gesetzt, on the site WordPress.org Forums:
We release new version plugin. -
Posted a reply to Formula error in table, on the site WordPress.org Forums:
Hi. Please email me directly at support@supsystic.com I will check what the problem is in… -
Posted a reply to 2nd table not displaying on page when responsive mode is different, on the site WordPress.org Forums:
Hi. I have checked this issue with our developer. Unfortunately, the table is not displayed… -
Posted a reply to Pagination – Custom text, on the site WordPress.org Forums:
Hello, @wordmatej Thank you for contacting us! These changes are made in the plugin translation… -
Posted a reply to Eval function and Content Security Policy, on the site WordPress.org Forums:
Hello. We will investigate if it is possible to replace this function in our plugin.… -
Posted a reply to Do you support PHP 8.1?, on the site WordPress.org Forums:
Hello. The new version will be released on Tuesday. We are currently testing compatibility with… -
Posted a reply to Fatal Error, on the site WordPress.org Forums:
Hello. Could you please upload the error log so we can see the error/warning directly?… -
Posted a reply to pagination, on the site WordPress.org Forums:
Hello there. The plugin does not offer such a feature as a separate option. Which… -
Posted a reply to Not mobile-optimized, on the site WordPress.org Forums:
Hello. Please write to support to review the problem. This thread is for feedback about… -
Posted a reply to fw1EZqSd$M#Qa^8e, on the site WordPress.org Forums:
Hello. For complete deletion, you need to remove the table records in your database. The… -
Posted a reply to Good if you have the patience, on the site WordPress.org Forums:
It is a pity that you have such an opinion about the plugin. We are… -
Posted a reply to Issue with map Zoom, on the site WordPress.org Forums:
I am sorry that you have a bad impression of the plugin and the company.… -
Posted a reply to Helper in WordPress Dashboard Blocks menus, on the site WordPress.org Forums:
Hello, @acontino. Thank you for contacting us! I have not noticed any such bug when… -
Posted a reply to Issue with map Zoom, on the site WordPress.org Forums:
Hello. I apologize from the whole team for this situation. Unfortunately I couldn't find a…
Support Rep
-
Contact Form by Supsystic
Active Installs: 9,000+
-
Data Tables Generator by Supsystic
Active Installs: 20,000+
-
Easy Google Maps
Active Installs: 30,000+
-
Photo Gallery by Supsystic
Active Installs: 30,000+
-
Popup by Supsystic
Active Installs: 10,000+
-
Pricing Table by Supsystic
Active Installs: 20,000+
-
Ultimate Maps by Supsystic
Active Installs: 10,000+
Plugins Translation Editor
-
Contact Form by Supsystic
Active Installs: 9,000+
-
Data Tables Generator by Supsystic
Active Installs: 20,000+
-
Photo Gallery by Supsystic
Active Installs: 30,000+
-
Easy Google Maps
Active Installs: 30,000+
-
Popup by Supsystic
Active Installs: 10,000+
-
Pricing Table by Supsystic
Active Installs: 20,000+
-
Ultimate Maps by Supsystic
Active Installs: 10,000+