Profiles

  • Member Since: June 7th, 2018
  • Find me on:
  • Posted a reply to Redirection error on sign-up form, on the site WordPress.org Forums:
    Hi there @alchemy-creative, Thanks for getting back to us! I'm glad that the issue is…

  • Posted a reply to email addresses have disappeared, on the site WordPress.org Forums:
    Hi there @tchitcho30, Thanks for reaching out! I'm sorry to hear about the issue. Your…

  • Posted a reply to Empty page in admin, on the site WordPress.org Forums:
    Hi there @poco06, Thanks for reaching out! In the past, we've seen some cases of…

  • Posted a reply to Prevent SQLSTATE[HY000] more than ‘max_user_connections’, on the site WordPress.org Forums:
    Hi there @openmindculture, Thanks for reaching out! I'm sorry to hear about the error you're…

  • Posted a reply to MailPoet Sending Service has been temporarily suspended for your site due to deg, on the site WordPress.org Forums:
    Hi there @debswebs and @farandar, Thanks for reaching out! Please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and…

  • Posted a reply to show different sender address, on the site WordPress.org Forums:
    Hi there @huangwuko, Thanks for reaching out! To combat spam and phishing, large email providers…

  • Posted a reply to Sent only to 4 out of a list of 12 subscribers, on the site WordPress.org Forums:
    Hi there @eitanc, Thanks for reaching out! Can you please clarify if only 4 emails…

  • Posted a reply to Mobile Welcome Form Broken * Image Attached, on the site WordPress.org Forums:
    Hi there @spaceinsects, Thanks for getting back to us! Background and other images are removed…

  • Posted a reply to Invalid Endpoint, on the site WordPress.org Forums:
    Hi there @jahrat, Thanks for reaching out! I'm wondering if you use any forms on…

  • Posted a reply to mss.ERROR: key-validation.failed, on the site WordPress.org Forums:
    Hi there @everade, Thanks for reaching out! It's expected to see errors related to Premium…

  • Posted a reply to Gift Card option not showing at checkout, on the site WordPress.org Forums:
    Hi there @mikeflanny, Thanks for reaching out and for reporting the issue. At the moment,…

  • Posted a reply to I can’t change default sender e-mail, on the site WordPress.org Forums:
    Hi there @blooisbest, Thanks for reaching out! You can have a default From address in…

  • Posted a reply to NO PUEDO ENVIAR SECUENCIAS DE EMAILS A SEGMENTOS, on the site WordPress.org Forums:
    Hi there @susana69, Thanks for reaching out! We currently provide support in English. For now,…

  • Posted a reply to PUEDEN INCLUIRSE VIDEOS EN LOS EMAILS ??, on the site WordPress.org Forums:
    Hi there @susana69, Thanks for reaching out! We currently provide support in English. For now,…

  • Posted a reply to Pending approval, on the site WordPress.org Forums:
    Hi there @alexrusev, Thanks for reaching out! I see that your plan is already approved…

  • Posted a reply to How to bypass 30 min wait, on the site WordPress.org Forums:
    Hi there @martin1982, Thanks for reaching out! Do you mean that a Welcome email is…

  • Posted a reply to Degraded email deliverability, on the site WordPress.org Forums:
    Hi there @lucas0maia, Thanks for reaching out! I found your account and restored our sending…

  • Posted a reply to Emoji, on the site WordPress.org Forums:
    Hi there @laetitia-godet, Thanks for reaching out! Can you please clarify what's happening when you…

  • Posted a reply to Confirmation emails not getting through, on the site WordPress.org Forums:
    Hi there @miriamlawrence, Thanks for reaching out! I checked the logs and don't see any…

  • Posted a reply to Deleted Plugin But Files Still There? Why, on the site WordPress.org Forums:
    Hi there @churchjunction, Thanks for reaching out! Database tables remain intact when you uninstall the…

  • Posted a reply to Mailpoet strings translation issues…, on the site WordPress.org Forums:
    Hi there @borkk85, Thanks for reaching out! The "I would like to receive exclusive emails…

  • Posted a reply to Forms does not delete, on the site WordPress.org Forums:
    Hi there @michelkhodair, Thanks for reaching out! This is weird indeed! Even if you simply…

  • Posted a reply to Account suspended, on the site WordPress.org Forums:
    Hi there @sergioariasfoto, Thanks for reaching out! I sent you an email with further steps.…

  • Posted a reply to Plan pending review, on the site WordPress.org Forums:
    Hi there @laetitia-godet, Thanks for reaching out! Please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a…

  • Posted a reply to downgraded email deliverability, on the site WordPress.org Forums:
    Hi there @hhgk, Thanks for reaching out! I checked your account and restored sending for…

  • Posted a reply to MailPoet reCAPTCHA error, on the site WordPress.org Forums:
    Hi there @vk9915, Thanks for reaching out! Did I get it right that you created…

  • Posted a reply to Sending a post notifications email fortnightly, on the site WordPress.org Forums:
    Hi there @kapow_interactive, Thanks for reaching out! It's not possible to select an option for…

  • Posted a reply to Tidio Integration, on the site WordPress.org Forums:
    Hi there @rightpath1go, Thanks for reaching out! I'm not aware of any exiting integration like…

  • Posted a reply to No email received by customer, on the site WordPress.org Forums:
    Hi there @cfm168, Thanks for reaching out! Are you using MailPoet Sending Service for sending…

  • Posted a reply to Emails display as sent – but never received, on the site WordPress.org Forums:
    Hi there @lrkosko, Thanks for reaching out! I see that we're already in touch via…

  • Posted a reply to Email sent but not received, is it a bug?, on the site WordPress.org Forums:
    Hi there @marcoielpo, Thanks for reaching out! Please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a…

  • Posted a reply to Welcome Email sent to list not selected, on the site WordPress.org Forums:
    Hi there Shani, Thanks for reaching out! Can you please share a link to a…

  • Posted a reply to resending the welcome mail, although the person has already subscribed to the li, on the site WordPress.org Forums:
    Hi there @ihofstaetter216, Thanks for reaching out! Indeed, MailPoet doesn't send a Welcome email if…

  • Posted a reply to New Subscriber not adding, on the site WordPress.org Forums:
    Hi there @shabbyrose, Thanks for reaching out! I checked your site but all subscriptions forms…

  • Posted a reply to Not all images displaying in newsletter, on the site WordPress.org Forums:
    Hi there @bhretreats, Thanks for reaching out! Please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a…

  • Posted a reply to E-mails paused, on the site WordPress.org Forums:
    Hi there @carriedheart27, Thanks for reaching out and I apologize for the late reply. Can…

  • Posted a reply to Add new WordPress user to WordPress List in MailPoet?, on the site WordPress.org Forums:
    Hi there @richardgb, Thanks for reaching out! When you update a WordPress user, the corresponding…

  • Posted a reply to Add a daily SendGrid delivery rate option, on the site WordPress.org Forums:
    Hi there @eitanc, Thanks for reaching out! Indeed, this is not possible with the MailPoet…

  • Posted a reply to Post Notifications are not sending, on the site WordPress.org Forums:
    Hi there @minke1, Thanks for reaching out! I see that your cron URL returns your…

  • Posted a reply to Remove from database, on the site WordPress.org Forums:
    Hi there @qwik3r, Thanks for reaching out! Database tables remain intact when you uninstall the…

  • Posted a reply to Comment trouver le lien d’un formulaire renseigne sur MailPoet, on the site WordPress.org Forums:
    Hi there @profit99, Thanks for reaching out! If I got it right, you'd like to…

  • Posted a reply to Error Migrator, on the site WordPress.org Forums:
    Hi there @cgcullarvega, Thanks for reaching out and I apologize for the late reply. Could…

  • Posted a reply to Mailpoet give site error, on the site WordPress.org Forums:
    Hi there @genderen, Thanks for reaching out! You can follow these steps to resolve the…

  • Posted a reply to New account stuck pending, on the site WordPress.org Forums:
    Hi there @mcptato, Thanks for reaching out! Please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a…

  • Posted a reply to Pending approval for more than 48 hours., on the site WordPress.org Forums:
    Hi there @mitchell19, Thanks for reaching out! Indeed, I see that your plan is pending…

  • Posted a reply to Mailpoet subscription pending approval, on the site WordPress.org Forums:
    Hi there @harish0407, Thanks for reaching out! I see that your plan is approved now…

  • Posted a reply to Mail Poet Sending Survice Suspended, on the site WordPress.org Forums:
    Hi there @thejokertm, Thanks for reaching out! I see that we've restored sending for your…

  • Posted a reply to Newsletters disappered again, on the site WordPress.org Forums:
    Hi there @ascoandy, I see that your resolved the issue in a separate thread so…

  • Posted a reply to Newsletters have disappeared, on the site WordPress.org Forums:
    Hi there @ascoandy, Great sleuthing here! I'm glad to hear that you managed to correct…