Profiles

Posted a reply to 401 unknown_token Jetpack Error, on the site WordPress.org Forums:
Hi there, I was able to get this connection cleared on our end. You should…

Posted a reply to Jetpack Blocks Break Post Editor, on the site WordPress.org Forums:
Hi @brkrosnick, Thanks for sharing that site URL! I took a look, and I can…

Posted a reply to Jetpack vendor, on the site WordPress.org Forums:
Hi @terry9711, can you please share the URL to your website? Additionally, can you tell…

Posted a reply to Jetpack Social Media Don´t connect, on the site WordPress.org Forums:
Hi @cardozoadvocacia, I took a look at your site, and it appears that the Jetpack…

Posted a reply to Jetpack Social posts do not inlude URL to post, on the site WordPress.org Forums:
@stevenfeldman yes, you can absolutely reactivate your plugins. :) We'll be back in touch once…

Posted a reply to How to Edit wp-config.php, on the site WordPress.org Forums:
Hi @barbyoung, My apologies for the information that the AI assistant gave you. It is…

Posted a reply to Tiled Gallery Freezing, on the site WordPress.org Forums:
Hi @conradcommunications, On my end, I'm seeing a few plugins that might be conflicting: LiteSpeed…

Posted a reply to Non-commercial status, on the site WordPress.org Forums:
Hi @demenshea, Thanks for reaching out. Our automated system for reviewing commercial status will flag…

Posted a reply to Instagram sharing, on the site WordPress.org Forums:
Hi @pdamsten, Thanks for sharing that image. It may not have been clear from our…

Posted a reply to The subscribers database is lost, on the site WordPress.org Forums:
Hi @porton, The subscribers should still exist even in the case of a reinstall. This…

Posted a reply to None of the Jetpack blocks are supported on my wordpress.org site, on the site WordPress.org Forums:
Hi @laurieisreading, The specific issues you're having require some additional information from you that isn't…

Posted a reply to Instagram Connection Failing, on the site WordPress.org Forums:
Hi @ar07, At this point, I’d like to run some more tests with you on…

Posted a reply to Form formatting issue after update, on the site WordPress.org Forums:
Hey @vikingscuba, To answer your questions: Would changing to the English version of wordpress resolve…

Posted a reply to Form formatting issue after update, on the site WordPress.org Forums:
Hi @vikingscuba, I was able to reproduce the issue on my end. It appears that…

Posted a reply to WP Reader still showing old links from self-hosted WP blog after domain change, on the site WordPress.org Forums:
Hi @framesoflifeart, This is the forum for the Jetpack plugin. To get assistance with the…

Posted a reply to Problems with latest Jetpack upgrade, on the site WordPress.org Forums:
Hey @dkennedy56, It looks like you've got an issue with your Jetpack connection. This can…

Posted a reply to WP Reader still showing old links from self-hosted WP blog after domain change, on the site WordPress.org Forums:
Hi @framesoflifeart , Could you please start your own thread, as per the Forum Welcome?https://wordpress.org/support/plugin/jetpack#new-post…

Posted a reply to Can’t access verification code – email not accessible, on the site WordPress.org Forums:
Hi @elessarnol200, At this point, I’d like to run some more tests with you on…

Posted a reply to Manual sharing to Bluesky by team members, on the site WordPress.org Forums:
Hey @rfischmann, connecting accounts to WordPress.com makes it possible for your other site users to…

Posted a reply to Egg shaped sharing icons, on the site WordPress.org Forums:
Hey there, could you point us to a page where you're seeing this behavior? The…

Posted a reply to Easy to use, on the site WordPress.org Forums:
Thank you so much for your kind words! We're glad that you're happy with Jetpack…

Posted a reply to Issues activating, on the site WordPress.org Forums:
Hi @cadkiller, Could you please post your site URL here so that we can have…

Posted a reply to Featured Image does not appear in the autosharing on the facebook page, on the site WordPress.org Forums:
Hi @samcronic21, We're going to need a little more information to start troubleshooting. Could you…

Posted a reply to Good Value for webmasters, on the site WordPress.org Forums:
Thank you for the review. We're glad you like the plugin!

Posted a reply to How to disable the menu for featured images?, on the site WordPress.org Forums:
Hi @rfischmann, Thank you for the feedback. Unfortunately, there isn't a way to disable this.

Posted a reply to Custom Post Type Not Appearing in Jetpack Sitemap, on the site WordPress.org Forums:
Hi @a1exus, To add a custom post type to the Jetpack sitemap, you will need…

Posted a reply to Post sharing on Bluesky, on the site WordPress.org Forums:
Hi @shortbookandscribes, This feature isn't available for Jetpack at this time. I have submitted a…

Posted a reply to Urgent Assistance Required – Remove Cached Photos, on the site WordPress.org Forums:
Hi @filip_hrv, Unfortunately, we can't remove photos from our caches. See our Site Accelerator limitations…

Posted a reply to To many connections from /wp-json/jetpack/v4/sync/spawn-sync, on the site WordPress.org Forums:
@eguzmana thanks for the context. I have shared this with the developers, and we'll respond…

Posted a reply to Salesforce Form Integration, on the site WordPress.org Forums:
Hi @thall795, Just confirming, you're using the Jetpack Form Block's Salesforce Lead Form? Could you…

Posted a reply to Jetpack Boost, on the site WordPress.org Forums:
Hi @dustintoland, At this point, I’d like to run some more tests with you on…

Posted a reply to Rejected my mail, after asking me to write to you, on the site WordPress.org Forums:
Hi @acekin, thanks for reaching out about this. I contacted our team that sends these…

Posted a reply to Jetpack Connection Error, on the site WordPress.org Forums:
Hi @dropwiredigital I took a look at the site, and I'm still seeing the 403…

Posted a reply to Custom Post Type Missing/Disappeared, on the site WordPress.org Forums:
Hey there @orbitstudios72, this custom post type has been deprecated with Jetpack 13.7. There was…

Posted a reply to Warnings While Editing a Post, on the site WordPress.org Forums:
@energiajook my apologies for the confusion. There won't be a 13.7.1. This should be fixed…

Posted a reply to My site isnt a commercial site, on the site WordPress.org Forums:
Hi @aurefau, I can see that this site is definitely commercial. There is a link…

Posted a reply to Preload NEXT post in sequence, on the site WordPress.org Forums:
@tzarob I would recommend reviewing our developer documentation. Beyond this, we are not able to…

Posted a reply to error AH00687 with extension disabled, on the site WordPress.org Forums:
Thanks for letting us know, @colarine! If something related to Jetpack does come up, please…

Posted a reply to My Site is Not Commercial by any of your standards, on the site WordPress.org Forums:
@smaentz your site was mistakenly classified as commercial. I have resolved this issue on my…

Posted a reply to Another Non commercial site thread, on the site WordPress.org Forums:
Hey @carnetdunstratege, I can confirm on my end that this was a classification error. I…

Posted a reply to Remove login form stopped working, on the site WordPress.org Forums:
@qandm we’d like to run some more tests with you on your site to try…

Posted a reply to 404 all images on site, on the site WordPress.org Forums:
@charlievaughan Could you please post your site URL here so that we can have a…

Posted a reply to Update Plugin Error admin, on the site WordPress.org Forums:
@nikob377 Could you please start your own thread, as per the Forum Welcome?https://wordpress.org/support/plugin/jetpack#new-post Thank you!

Posted a reply to Missing stats for 3 months, on the site WordPress.org Forums:
Hey @gudmundurj, It looks like the site was disconnected from Jetpack for most of October,…

Posted a reply to Jetpack connection, on the site WordPress.org Forums:
Hey @cyrusmz, At this point, I’d like to run some more tests with you on…

Posted a reply to Social Icons Broken?, on the site WordPress.org Forums:
Hi @dcwgroupllc, I was able to figure out what's going on here. Somehow, your site…

Posted a reply to Undefined array key “jetpack-search-filters-1, on the site WordPress.org Forums:
Hey @apcimino2, I went to take a look at your site, and a completely blank…

Posted a reply to Subscription widget not working, on the site WordPress.org Forums:
Hey @beitsiach, Let's get back to your original issue: It appears that the 2 subscription…

Posted a reply to Subscription widget not working, on the site WordPress.org Forums:
Hey @tneveu, Could you please start your own thread, as per the Forum Welcome?https://wordpress.org/support/plugin/Jetpack#new-post Thank…