Profiles

Posted a reply to Uploading Canva image folder with HTML, on the site WordPress.org Forums:
Hi @exploradora, Thanks for checking, this is a very common point of confusion when exporting…

Posted a reply to Include previous orders/subscribers, on the site WordPress.org Forums:
Hi @jurrevdv , Great question, this comes up quite often when setting up automations after…

Posted a reply to Where are custom properties stored/viewed, on the site WordPress.org Forums:
Hi @frbaguetix, Great question, it’s always good to double-check where that data is landing. You…

Posted a reply to Custom segmentation, on the site WordPress.org Forums:
Hi @davelo, First of all, thank you so much for the kind words about our…

Posted a reply to Connect your store/Update plugin, on the site WordPress.org Forums:
Thanks for confirming, we’re really glad to hear everything is now working as expected. We…

Posted a reply to Connect your store/Update plugin, on the site WordPress.org Forums:
Hello @davelo, We’d like to let you know that our team has implemented a fix,…

Posted a reply to Connect your store/Update plugin, on the site WordPress.org Forums:
Hi @davelo , Thanks for sharing your Brand ID. We’ve passed this over to our…

Posted a reply to Connect your store/Update plugin, on the site WordPress.org Forums:
Hi @davelo , Thanks for joining the thread and sharing these details, really helpful context.…

Posted a reply to Quick migration to Omnisend, on the site WordPress.org Forums:
We're so glad Melanie could make your onboarding that smooth! Getting set up in days…

Posted a reply to Glad I came back to Omnisend, on the site WordPress.org Forums:
Welcome back! We're really glad the migration team made your return seamless. Sometimes it takes…

Posted a reply to Gave Omnisend some time after migrating – still satisfied, on the site WordPress.org Forums:
Thanks so much for sharing your experience! We're glad the migration went smoothly and that…

Posted a reply to Connect your store/Update plugin, on the site WordPress.org Forums:
Hi @chopperstwisted , Thanks for bringing this to our attention, we sorry to hear you’re…

Posted a reply to Too many DNS lookups, on the site WordPress.org Forums:
Hi there, Thanks for reaching out about this. The “too many DNS lookups” error usually…

Posted a reply to Click map for automations, on the site WordPress.org Forums:
Hi @leonie02, Thanks for sharing your Brand ID. We’ve successfully logged your request as a…

Posted a reply to Click map for automations, on the site WordPress.org Forums:
Hi there, Thanks for confirming, we really appreciate you sharing that this would be valuable…

Posted a reply to Great support from the day one, on the site WordPress.org Forums:
Thanks for sharing this! It's great to hear the migration process worked well and that…

Posted a reply to Click map for automations, on the site WordPress.org Forums:
Hi @leonie02, Great question. At the moment, click maps are available for email campaigns only…

Posted a reply to 6 months after migration, on the site WordPress.org Forums:
So glad to hear the migration went smoothly and that the foundation we built together…

Posted a reply to Missing coupons on site timeout, on the site WordPress.org Forums:
Hi @keepsmilyn , Thanks for raising this. We understand how challenging it can be to…

Posted a reply to The best Marketing Email Tool!, on the site WordPress.org Forums:
Three years together, that's the kind of partnership we value most! Really glad the platform's…

Posted a reply to Quick question about segment updates, on the site WordPress.org Forums:
Thanks for letting us know @sacommerce, happy to hear it cleared things up. As you…

Posted a reply to Helpful without the fluff, on the site WordPress.org Forums:
Really appreciate this! We built Omnisend to keep things clear and deliver what matters. It's…

Posted a reply to Quick question about segment updates, on the site WordPress.org Forums:
Hi there, Great question, understanding how segments update can definitely help with planning campaigns and…

Posted a reply to Good first impression, on the site WordPress.org Forums:
Thanks for taking the time to share this! Platform migrations can feel overwhelming, so we're…

Posted a reply to Excellent support during migration, on the site WordPress.org Forums:
Thanks for the kind words! We're glad Deniz could make your migration smooth and get…

Posted a reply to abandoned cart & checkout, on the site WordPress.org Forums:
Hello there, Thanks for the lovely feedback @mkdstore, we’re really glad everything came together nicely.…

Posted a reply to abandoned cart & checkout, on the site WordPress.org Forums:
Hi @mkdstore , Thanks for asking! Both Abandoned Cart and Abandoned Checkout automations are designed…

Posted a reply to Double slash in wp-json request with WPML, on the site WordPress.org Forums:
Hello @baltasiskivis, Thank you for your patience. We can see that your store is currently…

Posted a reply to Double slash in wp-json request with WPML, on the site WordPress.org Forums:
Thanks for sharing the Brand ID. We’ll continue investigating this with the relevant team and…

Posted a reply to Double slash in wp-json request with WPML, on the site WordPress.org Forums:
Hello @baltasiskivis, Thanks for taking the time to report this and for the detailed explanation,…

Posted a reply to Sending same discount code to all users in a welcome flow, on the site WordPress.org Forums:
Hello @aycetin, You can absolutely achieve this kind of setup while keeping the discount experience…

Posted a reply to Up and running in a less than a week, on the site WordPress.org Forums:
Thank you for the thoughtful feedback. We’re pleased the transition was completed efficiently and aligned…

Posted a reply to Looking back, the onboarding really stood out, on the site WordPress.org Forums:
Thank you for sharing your experience. We’re glad the onboarding and migration were handled smoothly,…

Posted a reply to Smooth migration, on the site WordPress.org Forums:
Thank you for sharing your experience. We’re glad the migration from Klaviyo was smooth and…

Posted a reply to VAT option for pricing, on the site WordPress.org Forums:
Hi @rwky, Yes, your understanding is correct. What you’re seeing matches how the data is…

Posted a reply to Recently Only Syncing Email (Missing Name & Address Fields), on the site WordPress.org Forums:
Hi there, That’s great to hear, we’re glad the issue is fully resolved now. Thanks…

Posted a reply to Recently Only Syncing Email (Missing Name & Address Fields), on the site WordPress.org Forums:
Hi @jethrohazelhurst, Thank you for your patience, and apologies for the delayed response due to…

Posted a reply to VAT option for pricing, on the site WordPress.org Forums:
Hi there, Good question, for this kind of test, the preview isn’t reliable, because it…

Posted a reply to VAT option for pricing, on the site WordPress.org Forums:
Hi there, Thanks for raising this, we understand the concern, especially when your storefront shows…

Posted a reply to Built for getting things done, on the site WordPress.org Forums:
We appreciate the feedback. It’s great to hear Omnisend feels straightforward and delivers the functionality…

Posted a reply to Setting up SPF, DKIM, and DMARC, on the site WordPress.org Forums:
Thanks for sharing this. Setting up SPF, DKIM, and DMARC can be challenging, so it…

Posted a reply to Invalid emails, on the site WordPress.org Forums:
Hi there, Great question — keeping your list clean is one of the best things…

Posted a reply to Back-in-stock form behaviour for product variants, on the site WordPress.org Forums:
Hi @yaspelletier , That’s great to hear, we’re really glad everything worked as expected for…

Posted a reply to Fast replies from plugin support here on WP forum, on the site WordPress.org Forums:
Thank you for sharing your early experience! We’re happy the support team was quick to…

Posted a reply to Metric discrepancy, on the site WordPress.org Forums:
Hi @bledtur, Thanks for reaching out, workflow metrics can shift noticeably after an update, so…

Posted a reply to Ottimo supporto del team, on the site WordPress.org Forums:
Grazie mille per aver condiviso la tua esperienza! We’re glad our support team was able…

Posted a reply to Back-in-stock form behaviour for product variants, on the site WordPress.org Forums:
Hi there, Thanks for checking in, variant-specific behavior can make a big difference depending on…

Posted a reply to omnisend_contact_data Filter not firing for guest orders, on the site WordPress.org Forums:
Hi there! Thanks for the update, if anything feels off during testing or you want…

Posted a reply to Can templates be moved between stores?, on the site WordPress.org Forums:
Hi @ibenhaddou7, Great question, you can definitely move your email templates between stores without rebuilding…

Posted a reply to Confused about metrics, on the site WordPress.org Forums:
Hi there, Happy to clarify this — these two metrics look similar at first glance,…