Profiles

Posted a reply to Not getting support, on the site WordPress.org Forums:
Hi @petvideoverify , we have already issued your refund. FYI, we assign dedicated support agents…

Posted a reply to Not getting support, on the site WordPress.org Forums:
Hi @petvideoverify , I'm really sorry you are facing issues. There must be some misunderstanding…

Posted a reply to Slow queries, on the site WordPress.org Forums:
Hi @monoloid , thanks for clarifying it. We will fully analyze the plugin, optimize such…

Posted a reply to Slow queries, on the site WordPress.org Forums:
Hi @monoloid , thanks for the details. We will work on these wherever we notice…

Posted a reply to Slow queries, on the site WordPress.org Forums:
Hi @monoloid , thanks for informing us. Can you give us a screenshot of the…

Posted a reply to Want to change the customer name in email, on the site WordPress.org Forums:
Hi @saadkkhan , I believe you are trying to use the first name of your…

Posted a reply to Feature request: allow new cart to “recover” old abandoned cart, on the site WordPress.org Forums:
Hi @daanvandenbergh , actually, we only count those as 'Recovered' that have actually been recovered…

Posted a reply to I’m not able to dismiss the GDPR integration message, on the site WordPress.org Forums:
Hi, in that case, can you take a screenshot of the checkout page (or if…

Posted a reply to I’m not able to dismiss the GDPR integration message, on the site WordPress.org Forums:
Hi @daanvandenbergh , In your case, is the “No Thanks” button visible but not working,…

Posted a reply to I’m being notified of each cart, not just abandoned ones., on the site WordPress.org Forums:
Hi, I believe you are talking about when people go to the Payment merchant section…

Posted a reply to Distinction between Abandoned Cart and Completed Payment is not working right, on the site WordPress.org Forums:
Thanks. For now, I am marking this thread as resolved. You may let us know…

Posted a reply to Distinction between Abandoned Cart and Completed Payment is not working right, on the site WordPress.org Forums:
Hi @martinneumannat , I was following up to see of you are still facing the…

Posted a reply to I’m being notified of each cart, not just abandoned ones., on the site WordPress.org Forums:
@daanvandenbergh Feel free to let us know if the issue still persists. Thanks.

Posted a reply to Integration with Groundhogg CRM, on the site WordPress.org Forums:
Hi @lottieveronica , to connect with Groundhogg you may use the Webhooks feature to send…

Posted a reply to Distinction between Abandoned Cart and Completed Payment is not working right, on the site WordPress.org Forums:
H @martinneumannat , can help us out with one more piece of information? Can you…

Posted a reply to I’m being notified of each cart, not just abandoned ones., on the site WordPress.org Forums:
Hi @daanvandenbergh , we have detected a possible issue that is causing this. We have…

Posted a reply to Distinction between Abandoned Cart and Completed Payment is not working right, on the site WordPress.org Forums:
Thank you @martinneumannat for the details. We will replicate a similar environment and try to…

Posted a reply to I’m being notified of each cart, not just abandoned ones., on the site WordPress.org Forums:
Thank @daanvandenbergh for the details. We will replicate a similar environment and try to re-create…

Posted a reply to I’m being notified of each cart, not just abandoned ones., on the site WordPress.org Forums:
Hi @daanvandenbergh , we tried to recreate this in our test environment but we can't…

Posted a reply to Distinction between Abandoned Cart and Completed Payment is not working right, on the site WordPress.org Forums:
Hi @martinneumannat , we are taking a look. Meanwhile, can you share the following: -…

Posted a reply to I’m being notified of each cart, not just abandoned ones., on the site WordPress.org Forums:
Hi @daanvandenbergh , we are taking a look into the matter. Normally, you should only…

Posted a reply to The Best and Easiest WordPress Funnel Builder!, on the site WordPress.org Forums:
Hi @danfyn , thank you so much for this detailed review. This will definitely motivate…

Posted a reply to image size on email, on the site WordPress.org Forums:
Hi @evanshi21 , we are looking into this.

Posted a reply to Database error, on the site WordPress.org Forums:
Hi @contemplate , this issue is presumably fixed in the last update. Do let us…

Posted a reply to Issue with Divi Builder, on the site WordPress.org Forums:
Great! Feel free to let us know if you face any issues. Also, please take…

Posted a reply to Issue with Divi Builder, on the site WordPress.org Forums:
Hi @rafael97110 and @outiojala , we have just released an update with the fix. Please…

Posted a reply to Database error, on the site WordPress.org Forums:
Hi @contemplate , this message is showing because, in our last update, we updated our…

Posted a reply to PRO Account, on the site WordPress.org Forums:
Hi @venzdev , thank you for your interest but the Pro plugin is not out…

Posted a reply to Compatibility with WPML, on the site WordPress.org Forums:
`Hi @graftype , thank you for your interest in contributing to the plugin regarding this…

Posted a reply to Is your Media Cloud plugin still Available?, on the site WordPress.org Forums:
Hi, unfortunately, we had to take the difficult decision of taking down the plugin and…

Posted a reply to Not Showing on Product Page, on the site WordPress.org Forums:
If this was resolved then it's great. Feel free to let us know if you…

Posted a reply to i can’t customize a scene, on the site WordPress.org Forums:
Hi @phamtu193 , actually the features you mentioned are not part of the WPVR free…

Posted a reply to Not Showing on Product Page, on the site WordPress.org Forums:
Hi @tmpdesignz , if you don't mind, can you please take some time and follow…

Posted a reply to Site wide CRASH during set up Wizard, on the site WordPress.org Forums:
Hi @justpuddingbasins , I was following up to see if you were able to check…

Posted a reply to Site wide CRASH during set up Wizard, on the site WordPress.org Forums:
Hi @justpuddingbasins , I believe there is a chance you did not update the plugin…

Posted a reply to Site wide CRASH during set up Wizard, on the site WordPress.org Forums:
Hi @justpuddingbasins , we have released an update on the plugin yesterday, which should solve…

Posted a reply to Site wide CRASH during set up Wizard, on the site WordPress.org Forums:
Hi @justpuddingbasins , thanks for informing us. Sorry for the inconvenience. We are still working…

Posted a reply to Bug on banner asking for review., on the site WordPress.org Forums:
Hi @matinhas , we are really sorry for the inconvenience. As you mentioned, the issue…

Posted a reply to Money will be wasted, on the site WordPress.org Forums:
Hi @michelev , there must have been some mistake. If you look at our reviews,…

Posted a reply to Great Plugin & Support Team, on the site WordPress.org Forums:
Thank you for your generous review. We will continue to try and improve the plugin…

Posted a reply to “Leave a Review” Keeps Appearing and Will Not Close, on the site WordPress.org Forums:
Hi, in this case, we believe there is a possible conflict with another plugin that…

Posted a reply to Oustanding Products, on the site WordPress.org Forums:
Thank you for your generous review. We will do our best to maintain the top…