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Shaun Kuschel a11n

Happiness Engineer at Automattic

@shaunkuschel Austin, Texas joined Jun 2015

overyonderlust.com github.com/shaunkuschel Slack: @shaun

    Bio

    WooCommerce Happiness Engineer – Automattic

    Interests

    Open-source, community, eCommerce, shipping, creative problem solving, DIY, empowerment, democratization, art, expression.

    WordPress Origin Story

    My wife and I sold everything to travel the world and we created a WordPress site to document it. This became our life for several years and we fell in love with the WordPress community. We both started working for WooThemes back in the day and currently work for Automattic.

    Badges

    CODE
    1 badge
    Plugin Developer
    PRACTICE
    1 badge
    Support Contributor '26

    Current Job

    Happiness Engineer
    Present
    Automattic

    Recent impact

    Score weights high-impact work (commits, releases, approved translations, props) at 3x routine activity.

    Last 30 days
    2contributions
    high0
    medium2
    score2
    Last 90 days
    5contributions
    high0
    medium5
    score5
    Last 12 months
    9contributions
    high0
    medium9
    score9

    Contributions

    Type
    September 2026
    Sep 12 Sat · 01:46
    Forums med
    Posted a reply to FedEx Extra Small Box is not available, on the site WordPress.org Forums:
    Hi @tsso0120 - Thanks for letting us know that the FedEx Extra Small Box isn't…
    Sep 11 Fri · 23:15
    Forums med
    Posted a reply to WooCommerce Shipping plug in issues, on the site WordPress.org Forums:
    As an FYI to anyone else that experiences stuck purchases like what was described in…
    Sep 01 Tue · 00:31
    Forums med
    Posted a reply to Ground Advantage Cubic being used instead of regular Ground Advantage, on the site WordPress.org Forums:
    @cleve0wp0org - Thanks for sharing those examples. In both of these cases, the cubic rates…
    August 2026
    Aug 27 Thu · 00:41
    Forums med
    Posted a reply to Ground Advantage Cubic being used instead of regular Ground Advantage, on the site WordPress.org Forums:
    Hi @cleve0wp0org - Can you share the total package weight, dimensions (LxWxH), and the origin/destination…
    July 2026
    Jul 23 Thu · 20:12
    Forums med
    Posted a reply to Errors when creating shipping label, on the site WordPress.org Forums:
    Hello! I'm happy to report that shipping label services have been restored and are working…
    January 2026
    Jan 16 Fri · 01:15
    Forums med
    Posted a reply to Excellent for beginner entrepreneurs in the US, on the site WordPress.org Forums:
    You are so very welcome, Jason! We can't thank you enough for giving us the…
    Jan 14 Wed · 22:10
    Forums med
    Posted a reply to UPS suddenly set so the shipper pays import duty/taxes, on the site WordPress.org Forums:
    Hi @parzival111, Thank you for your patience. I sincerely apologize for how long it took…
    Jan 13 Tue · 22:01
    Forums med
    Posted a reply to Excellent for beginner entrepreneurs in the US, on the site WordPress.org Forums:
    Hey Jason, thanks for sharing that feedback in your review and posting that detailed Feature…
    December 2025
    Dec 02 Tue · 05:08
    Forums med
    Posted a reply to Error purchasing label. The requested resource could not be found., on the site WordPress.org Forums:
    Hey all - Yeah, there was a temporary issue that was causing that error to…
    September 2025
    Sep 26 Fri · 04:35
    Forums med
    Posted a reply to Database-related enquiries – excellent responses provided, on the site WordPress.org Forums:
    Hi @smiley58! Thanks for taking the time to post this review and share that feedback!…

    Contributor

    1 plugin

    Support Rep

    14 plugins