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sharethissupport

Profile picture of sharethissupport
  • Member Since: April 19th, 2012
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  • Posted a reply to "Unistall and DB", on the site WordPress Support Forums:
    Hey Frederic, Is the issue resolved? Please feel free to contact us know if you…

    1 week ago

  • Posted a reply to "Sharethis button styles / sizes / additions / removals not working", on the site WordPress Support Forums:
    In that case, could you please check the other installed plugins, one of which might…

    2 weeks ago

  • Posted a reply to "Featured Image Does Not Appear on FB and Twitter", on the site WordPress Support Forums:
    Yes, it is an issue in caching the images at Facebook's end and we don't…

    2 weeks ago

  • Posted a reply to "Large image size for FB share", on the site WordPress Support Forums:
    You don't have to make any changes in the Plugin. Please check the Meta tags…

    2 weeks ago

  • Posted a reply to "Sharethis button styles / sizes / additions / removals not working", on the site WordPress Support Forums:
    Could you please provide the error screenshots so that we can further investigate the issue.

    2 weeks ago

  • Posted a reply to "Cannot configure with HTTPS in admin panel", on the site WordPress Support Forums:
    Hi, ShareThis latest WordPress Plugins do support SSL/Secured websites. Please make sure that you have…

    2 weeks ago

  • Posted a reply to "Large image size for FB share", on the site WordPress Support Forums:
    We have checked your site, it seems that Facebook is sharing a proper image, but…

    3 weeks ago

  • Posted a reply to "Featured Image Does Not Appear on FB and Twitter", on the site WordPress Support Forums:
    Hi, Please note that Facebook's behavior is a bit different. It crawls the page to…

    3 weeks ago

  • Posted a reply to "Large image size for FB share", on the site WordPress Support Forums:
    Please provide your site URL so that we can take a look. Please note that…

    3 weeks ago

  • Posted a reply to "Sharethis button styles / sizes / additions / removals not working", on the site WordPress Support Forums:
    Hi, Are you facing issues in configuring the ShareThis Plugin Menu? If yes, could you…

    3 weeks ago

  • Posted a reply to "No buttons, no configuration in setup", on the site WordPress Support Forums:
    We have already raised this to our tech team and they are working on it.…

    3 weeks ago

  • Posted a reply to "configuration setup is not working.", on the site WordPress Support Forums:
    To run the ShareThis Plugin on HTTPS Enabled Sites, please refer the article - http://support.sharethis.com/customer/portal/articles/446440#sthash.VzfURslk.dpbs…

    1 month ago

  • Posted a reply to "Uncaught TypeError: undefined is not a function in sharethis.js", on the site WordPress Support Forums:
    Please provide your site URL so that we can further investigate the issue.

    1 month ago

  • Posted a reply to "No buttons, no configuration in setup", on the site WordPress Support Forums:
    Your site seems to be SSL enabled, whereas the ShareThis code present on your site…

    1 month ago

  • Posted a reply to "Total HTTPs support", on the site WordPress Support Forums:
    Hi Jeremy, To run the ShareThis Plugin on HTTPS Enabled Sites, please refer the article…

    1 month ago

  • Posted a reply to "Total HTTPs support", on the site WordPress Support Forums:
    Hi Jeremy, ShareThis latest WordPress Plugins do support SSL/Secured websites. Please make sure that you…

    1 month ago

  • Posted a reply to "configuration setup is not working.", on the site WordPress Support Forums:
    The Option is available on 6th Step. Could you please provide us a screenshot of…

    1 month ago

  • Posted a reply to "configuration setup is not working.", on the site WordPress Support Forums:
    Hi Zahid, As we can check your site, you have a SSL enabled site, but…

    1 month ago

  • Posted a reply to "Ability to Turn off from Excerpt Broken", on the site WordPress Support Forums:
    Please provide your site URL so that we can take a look.

    2 months ago

  • Posted a reply to "Unistall and DB", on the site WordPress Support Forums:
    Hi Frederic, Could you please provide us the details of the Plugin which is conflicting…

    2 months ago

  • Posted a reply to "No buttons, no configuration in setup", on the site WordPress Support Forums:
    Hi, The ShareThis Plugin is compatible with the new WordPress version. We have checked your…

    2 months ago

  • Posted a reply to "Whatsapp share button", on the site WordPress Support Forums:
    As we can check your site code, you have not added Whatsapp button to your…

    2 months ago

  • Posted a reply to "Button not show", on the site WordPress Support Forums:
    Please note that sometimes other installed plugins and website themes also causes such issue when…

    2 months ago

  • Posted a reply to "Button not show", on the site WordPress Support Forums:
    We tried to check your site, it seems that ShareThis plugin is not present on…

    2 months ago

  • Posted a reply to "Whatsapp share button", on the site WordPress Support Forums:
    Hi Roshan, Are you trying to check the Whatsapp button on Desktop? If yes, then…

    2 months ago

  • Posted a reply to "Translate this plugin", on the site WordPress Support Forums:
    Hi, ShareThis WordPress Plugin currently doesn't provide any Language translation option. We may implement this…

    2 months ago

  • Posted a reply to "Pulldown Bar Option in mobile devices", on the site WordPress Support Forums:
    Hi, The ShareThis bars right now are not mobile responsive and we are already working…

    2 months ago

  • Posted a reply to "How to remove #sthash.KhlHFbFr.Tx5ZWyEB.dpbs in website url?", on the site WordPress Support Forums:
    Hi, Do you want to disable the feature that a hashtag gets added to your…

    2 months ago

  • Posted a reply to "Button not show", on the site WordPress Support Forums:
    @ NicolayWorren Have you checked the ShareThis Plugin Configuration menu Settings? On STEP-4, there is…

    2 months ago

  • Posted a reply to "Ability to Turn off from Excerpt Broken", on the site WordPress Support Forums:
    Hi, As we can check at our end, WordPress ShareThis Plugins seems to be working…

    2 months ago

  • Posted a reply to "share buttons on product pages", on the site WordPress Support Forums:
    ShareThis doesn't provide any short code. You will have to add the ShareThis code manually…

    2 months ago

  • Posted a reply to "Feature Image annot appear on Sharing", on the site WordPress Support Forums:
    Hi, As we can check your site, the image which you have added in the…

    2 months ago

  • Posted a reply to "share buttons on product pages", on the site WordPress Support Forums:
    Hi, Please check your ShareThis Plugin Configuration menu, on STEP-4, there is an option to…

    2 months ago

  • Posted a reply to "Buttons appear Top and Bottom - Settings for bottom only", on the site WordPress Support Forums:
    Hi Sharlene, In your WordPress Plugin Settings, in ShareThis Plugin Configuration menu, on step-4, there…

    3 months ago

  • Posted a reply to "Button not show", on the site WordPress Support Forums:
    We have checked it at our end and the feature seems to be working fine.…

    3 months ago

  • Posted a reply to "i want to add share-this icon in border", on the site WordPress Support Forums:
    Please provide your site URL so that we can further investigate the issue you are…

    3 months ago

  • Posted a reply to "Sharethis buttons not updating", on the site WordPress Support Forums:
    After making the changes can you please make sure that you are saving the changes…

    3 months ago

  • Posted a reply to "Button not show", on the site WordPress Support Forums:
    As we can check your site, ShareThis buttons are properly showing-up. Screenshot - http://screencast.com/t/Ec3HplKnCn

    3 months ago

  • Posted a reply to "Share this button disappear from my blog", on the site WordPress Support Forums:
    As we can check your site, ShareThis buttons are properly showing-up. Screenshot - http://screencast.com/t/vwNBkXcPoUx

    3 months ago

  • Posted a reply to "Pluggin Appears Duplicated", on the site WordPress Support Forums:
    Can you please check your ShareThis Plugin Configuration settings - STEP-4, there are check boxes…

    3 months ago

  • Posted a reply to "Instagram Error", on the site WordPress Support Forums:
    @temsamane Once added in the admin section, same will get reflected in the finishing code.…

    3 months ago

  • Posted a reply to "Unanticipated Results", on the site WordPress Support Forums:
    Hi, ShareThis buttons shares the content which is present on the Page only or unless…

    3 months ago

  • Posted a reply to "i want to add share-this icon in border", on the site WordPress Support Forums:
    For that you will have to add the ShareThis button manually to your site, then…

    4 months ago

  • Posted a reply to "The sharing buttons appeared only briefly after I installed them", on the site WordPress Support Forums:
    Go to your WordPress Plugin Setting Page, in ShareThis Plugin Configuration Menu - On the…

    4 months ago

  • Posted a reply to "Simple Button", on the site WordPress Support Forums:
    Yes, you can select only one ShareThis button and it will have "Share" written on…

    4 months ago

  • Posted a reply to "Show in Sidebar/Widget or Include in Template?", on the site WordPress Support Forums:
    You can add the ShareThis website code manually to your site. You can get the…

    4 months ago

  • Posted a reply to "ShareThis Counter Not Working Properly", on the site WordPress Support Forums:
    You can contact us at - support@sharethis.com

    4 months ago

  • Posted a reply to "ShareThis Counter Not Working Properly", on the site WordPress Support Forums:
    Hi Dominic, Please check whether the buttons are sharing the same URL or each job…

    4 months ago

  • Posted a reply to "Anyway to customize G+ style? Like other icon background images?", on the site WordPress Support Forums:
    Yes, it is possible to change the style of the G+ button as well. But…

    4 months ago

  • Posted a reply to "order", on the site WordPress Support Forums:
    We have checked it at our end and it seems to be working fine. Make…

    4 months ago