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sharethissupport

Profile picture of sharethissupport
  • Member Since: April 19th, 2012
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  • Posted a reply to "facebook like button opens in a skinny window", on the site WordPress Support Forums:
    Hi, Sometimes, Website CSS or theme causes such issues. You can see in the screenshot…

    18 hours ago

  • Posted a reply to "WORST SHARE PLUGIN I HAVE SEEN", on the site WordPress Support Forums:
    Hi Mason, Could you please let us know exactly what issues you faced in ShareThis?…

    7 days ago

  • Posted a reply to "Sharethis button styles / sizes / additions / removals not working", on the site WordPress Support Forums:
    As we can check your site, ShareThis is not implemented instead some other service is…

    2 weeks ago

  • Posted a reply to "Can't post or save drafts after updating both Share This and WordPress.org", on the site WordPress Support Forums:
    We are not sure exactly what is causing the issue. Sometimes WordPress Themes or other…

    2 weeks ago

  • Posted a reply to "Window has no way to close", on the site WordPress Support Forums:
    Hi, Could you please provide us your site URL so that we can take a…

    2 weeks ago

  • Posted a reply to "How do I delete?", on the site WordPress Support Forums:
    Hi, Could you please provide us your site URL so that we can check your…

    3 weeks ago

  • Posted a reply to "http to https", on the site WordPress Support Forums:
    We have resolved the SSL related issue in our latest release of the Plugin. Regarding…

    4 weeks ago

  • Posted a reply to "http to https", on the site WordPress Support Forums:
    Hi Lance, If the user has implemented "WordPress HTTPS" plugin to make the Admin panel…

    4 weeks ago

  • Posted a reply to "http to https", on the site WordPress Support Forums:
    Hi Lance, If the user has implemented "WordPress HTTPS" plugin to make the Admin panel…

    4 weeks ago

  • Posted a reply to "Unistall and DB", on the site WordPress Support Forums:
    Hey Frederic, Is the issue resolved? Please feel free to contact us know if you…

    1 month ago

  • Posted a reply to "Sharethis button styles / sizes / additions / removals not working", on the site WordPress Support Forums:
    In that case, could you please check the other installed plugins, one of which might…

    2 months ago

  • Posted a reply to "Featured Image Does Not Appear on FB and Twitter", on the site WordPress Support Forums:
    Yes, it is an issue in caching the images at Facebook's end and we don't…

    2 months ago

  • Posted a reply to "Large image size for FB share", on the site WordPress Support Forums:
    You don't have to make any changes in the Plugin. Please check the Meta tags…

    2 months ago

  • Posted a reply to "Sharethis button styles / sizes / additions / removals not working", on the site WordPress Support Forums:
    Could you please provide the error screenshots so that we can further investigate the issue.

    2 months ago

  • Posted a reply to "Cannot configure with HTTPS in admin panel", on the site WordPress Support Forums:
    Hi, ShareThis latest WordPress Plugins do support SSL/Secured websites. Please make sure that you have…

    2 months ago

  • Posted a reply to "Large image size for FB share", on the site WordPress Support Forums:
    We have checked your site, it seems that Facebook is sharing a proper image, but…

    2 months ago

  • Posted a reply to "Featured Image Does Not Appear on FB and Twitter", on the site WordPress Support Forums:
    Hi, Please note that Facebook's behavior is a bit different. It crawls the page to…

    2 months ago

  • Posted a reply to "Large image size for FB share", on the site WordPress Support Forums:
    Please provide your site URL so that we can take a look. Please note that…

    2 months ago

  • Posted a reply to "Sharethis button styles / sizes / additions / removals not working", on the site WordPress Support Forums:
    Hi, Are you facing issues in configuring the ShareThis Plugin Menu? If yes, could you…

    2 months ago

  • Posted a reply to "No buttons, no configuration in setup", on the site WordPress Support Forums:
    We have already raised this to our tech team and they are working on it.…

    2 months ago

  • Posted a reply to "configuration setup is not working.", on the site WordPress Support Forums:
    To run the ShareThis Plugin on HTTPS Enabled Sites, please refer the article - http://support.sharethis.com/customer/portal/articles/446440#sthash.VzfURslk.dpbs…

    2 months ago

  • Posted a reply to "Uncaught TypeError: undefined is not a function in sharethis.js", on the site WordPress Support Forums:
    Please provide your site URL so that we can further investigate the issue.

    2 months ago

  • Posted a reply to "No buttons, no configuration in setup", on the site WordPress Support Forums:
    Your site seems to be SSL enabled, whereas the ShareThis code present on your site…

    2 months ago

  • Posted a reply to "Total HTTPs support", on the site WordPress Support Forums:
    Hi Jeremy, To run the ShareThis Plugin on HTTPS Enabled Sites, please refer the article…

    2 months ago

  • Posted a reply to "Total HTTPs support", on the site WordPress Support Forums:
    Hi Jeremy, ShareThis latest WordPress Plugins do support SSL/Secured websites. Please make sure that you…

    2 months ago

  • Posted a reply to "configuration setup is not working.", on the site WordPress Support Forums:
    The Option is available on 6th Step. Could you please provide us a screenshot of…

    2 months ago

  • Posted a reply to "configuration setup is not working.", on the site WordPress Support Forums:
    Hi Zahid, As we can check your site, you have a SSL enabled site, but…

    2 months ago

  • Posted a reply to "Ability to Turn off from Excerpt Broken", on the site WordPress Support Forums:
    Please provide your site URL so that we can take a look.

    3 months ago

  • Posted a reply to "Unistall and DB", on the site WordPress Support Forums:
    Hi Frederic, Could you please provide us the details of the Plugin which is conflicting…

    3 months ago

  • Posted a reply to "No buttons, no configuration in setup", on the site WordPress Support Forums:
    Hi, The ShareThis Plugin is compatible with the new WordPress version. We have checked your…

    3 months ago

  • Posted a reply to "Whatsapp share button", on the site WordPress Support Forums:
    As we can check your site code, you have not added Whatsapp button to your…

    3 months ago

  • Posted a reply to "Button not show", on the site WordPress Support Forums:
    Please note that sometimes other installed plugins and website themes also causes such issue when…

    3 months ago

  • Posted a reply to "Button not show", on the site WordPress Support Forums:
    We tried to check your site, it seems that ShareThis plugin is not present on…

    3 months ago

  • Posted a reply to "Whatsapp share button", on the site WordPress Support Forums:
    Hi Roshan, Are you trying to check the Whatsapp button on Desktop? If yes, then…

    3 months ago

  • Posted a reply to "Translate this plugin", on the site WordPress Support Forums:
    Hi, ShareThis WordPress Plugin currently doesn't provide any Language translation option. We may implement this…

    3 months ago

  • Posted a reply to "Pulldown Bar Option in mobile devices", on the site WordPress Support Forums:
    Hi, The ShareThis bars right now are not mobile responsive and we are already working…

    3 months ago

  • Posted a reply to "How to remove #sthash.KhlHFbFr.Tx5ZWyEB.dpbs in website url?", on the site WordPress Support Forums:
    Hi, Do you want to disable the feature that a hashtag gets added to your…

    3 months ago

  • Posted a reply to "Button not show", on the site WordPress Support Forums:
    @ NicolayWorren Have you checked the ShareThis Plugin Configuration menu Settings? On STEP-4, there is…

    3 months ago

  • Posted a reply to "Ability to Turn off from Excerpt Broken", on the site WordPress Support Forums:
    Hi, As we can check at our end, WordPress ShareThis Plugins seems to be working…

    3 months ago

  • Posted a reply to "share buttons on product pages", on the site WordPress Support Forums:
    ShareThis doesn't provide any short code. You will have to add the ShareThis code manually…

    3 months ago

  • Posted a reply to "Feature Image annot appear on Sharing", on the site WordPress Support Forums:
    Hi, As we can check your site, the image which you have added in the…

    3 months ago

  • Posted a reply to "share buttons on product pages", on the site WordPress Support Forums:
    Hi, Please check your ShareThis Plugin Configuration menu, on STEP-4, there is an option to…

    3 months ago

  • Posted a reply to "Buttons appear Top and Bottom - Settings for bottom only", on the site WordPress Support Forums:
    Hi Sharlene, In your WordPress Plugin Settings, in ShareThis Plugin Configuration menu, on step-4, there…

    4 months ago

  • Posted a reply to "Button not show", on the site WordPress Support Forums:
    We have checked it at our end and the feature seems to be working fine.…

    4 months ago

  • Posted a reply to "i want to add share-this icon in border", on the site WordPress Support Forums:
    Please provide your site URL so that we can further investigate the issue you are…

    4 months ago

  • Posted a reply to "Sharethis buttons not updating", on the site WordPress Support Forums:
    After making the changes can you please make sure that you are saving the changes…

    4 months ago

  • Posted a reply to "Button not show", on the site WordPress Support Forums:
    As we can check your site, ShareThis buttons are properly showing-up. Screenshot - http://screencast.com/t/Ec3HplKnCn

    4 months ago

  • Posted a reply to "Share this button disappear from my blog", on the site WordPress Support Forums:
    As we can check your site, ShareThis buttons are properly showing-up. Screenshot - http://screencast.com/t/vwNBkXcPoUx

    4 months ago

  • Posted a reply to "Pluggin Appears Duplicated", on the site WordPress Support Forums:
    Can you please check your ShareThis Plugin Configuration settings - STEP-4, there are check boxes…

    4 months ago

  • Posted a reply to "Instagram Error", on the site WordPress Support Forums:
    @temsamane Once added in the admin section, same will get reflected in the finishing code.…

    4 months ago