WordPress.org

Profiles

sharethissupport

Profile picture of sharethissupport
  • Member Since: April 19th, 2012
  • Find me on:

  • Posted a reply to "sharethis not working after jetpaxk update - again!", on the site WordPress Support Forums:
    As we can check your post page, it is also showing the ShareThis buttons properly.…

    1 week ago

  • Posted a reply to "Incorrect Title and Permalink on home page", on the site WordPress Support Forums:
    Please provide your site URL so that we can take a look.

    1 week ago

  • Posted a reply to "sidebar option is not working", on the site WordPress Support Forums:
    Hi, In your ShareThis Plugin configuration menu, please check whether you have selected the sidebar…

    1 week ago

  • Posted a reply to "pinterest description length", on the site WordPress Support Forums:
    Hi Mike, As we can check your page, the Pinterest button is properly working. From…

    2 weeks ago

  • Posted a reply to "sharethis not working after jetpaxk update - again!", on the site WordPress Support Forums:
    As we can check your site, ShareThis buttons are properly showing-up. Please check.

    3 weeks ago

  • Posted a reply to "facebook like button opens in a skinny window", on the site WordPress Support Forums:
    Form our end, it is working fine with "max-width" You will have to tweak the…

    3 weeks ago

  • Posted a reply to "sharethis not working after jetpaxk update - again!", on the site WordPress Support Forums:
    Could you please provide us the ShareThis Plugin version and Jetpack Version details so that…

    3 weeks ago

  • Posted a reply to "Incorrect Title and Permalink on home page", on the site WordPress Support Forums:
    HI, ShareThis buttons by default shares the same post details on which they are present.…

    4 weeks ago

  • Posted a reply to "Share This 404 Error leading to Configuration Page", on the site WordPress Support Forums:
    Hi Trish, Could you please provide us the site URL. There is no conflict with…

    4 weeks ago

  • Posted a reply to "facebook like button opens in a skinny window", on the site WordPress Support Forums:
    Hi, Sometimes, Website CSS or theme causes such issues. You can see in the screenshot…

    4 weeks ago

  • Posted a reply to "WORST SHARE PLUGIN I HAVE SEEN", on the site WordPress Support Forums:
    Hi Mason, Could you please let us know exactly what issues you faced in ShareThis?…

    1 month ago

  • Posted a reply to "Sharethis button styles / sizes / additions / removals not working", on the site WordPress Support Forums:
    As we can check your site, ShareThis is not implemented instead some other service is…

    1 month ago

  • Posted a reply to "Can't post or save drafts after updating both Share This and WordPress.org", on the site WordPress Support Forums:
    We are not sure exactly what is causing the issue. Sometimes WordPress Themes or other…

    1 month ago

  • Posted a reply to "Window has no way to close", on the site WordPress Support Forums:
    Hi, Could you please provide us your site URL so that we can take a…

    1 month ago

  • Posted a reply to "How do I delete?", on the site WordPress Support Forums:
    Hi, Could you please provide us your site URL so that we can check your…

    2 months ago

  • Posted a reply to "http to https", on the site WordPress Support Forums:
    We have resolved the SSL related issue in our latest release of the Plugin. Regarding…

    2 months ago

  • Posted a reply to "http to https", on the site WordPress Support Forums:
    Hi Lance, If the user has implemented "WordPress HTTPS" plugin to make the Admin panel…

    2 months ago

  • Posted a reply to "http to https", on the site WordPress Support Forums:
    Hi Lance, If the user has implemented "WordPress HTTPS" plugin to make the Admin panel…

    2 months ago

  • Posted a reply to "Unistall and DB", on the site WordPress Support Forums:
    Hey Frederic, Is the issue resolved? Please feel free to contact us know if you…

    2 months ago

  • Posted a reply to "Sharethis button styles / sizes / additions / removals not working", on the site WordPress Support Forums:
    In that case, could you please check the other installed plugins, one of which might…

    3 months ago

  • Posted a reply to "Featured Image Does Not Appear on FB and Twitter", on the site WordPress Support Forums:
    Yes, it is an issue in caching the images at Facebook's end and we don't…

    3 months ago

  • Posted a reply to "Large image size for FB share", on the site WordPress Support Forums:
    You don't have to make any changes in the Plugin. Please check the Meta tags…

    3 months ago

  • Posted a reply to "Sharethis button styles / sizes / additions / removals not working", on the site WordPress Support Forums:
    Could you please provide the error screenshots so that we can further investigate the issue.

    3 months ago

  • Posted a reply to "Cannot configure with HTTPS in admin panel", on the site WordPress Support Forums:
    Hi, ShareThis latest WordPress Plugins do support SSL/Secured websites. Please make sure that you have…

    3 months ago

  • Posted a reply to "Large image size for FB share", on the site WordPress Support Forums:
    We have checked your site, it seems that Facebook is sharing a proper image, but…

    3 months ago

  • Posted a reply to "Featured Image Does Not Appear on FB and Twitter", on the site WordPress Support Forums:
    Hi, Please note that Facebook's behavior is a bit different. It crawls the page to…

    3 months ago

  • Posted a reply to "Large image size for FB share", on the site WordPress Support Forums:
    Please provide your site URL so that we can take a look. Please note that…

    3 months ago

  • Posted a reply to "Sharethis button styles / sizes / additions / removals not working", on the site WordPress Support Forums:
    Hi, Are you facing issues in configuring the ShareThis Plugin Menu? If yes, could you…

    3 months ago

  • Posted a reply to "No buttons, no configuration in setup", on the site WordPress Support Forums:
    We have already raised this to our tech team and they are working on it.…

    3 months ago

  • Posted a reply to "configuration setup is not working.", on the site WordPress Support Forums:
    To run the ShareThis Plugin on HTTPS Enabled Sites, please refer the article - http://support.sharethis.com/customer/portal/articles/446440#sthash.VzfURslk.dpbs…

    3 months ago

  • Posted a reply to "Uncaught TypeError: undefined is not a function in sharethis.js", on the site WordPress Support Forums:
    Please provide your site URL so that we can further investigate the issue.

    3 months ago

  • Posted a reply to "No buttons, no configuration in setup", on the site WordPress Support Forums:
    Your site seems to be SSL enabled, whereas the ShareThis code present on your site…

    3 months ago

  • Posted a reply to "Total HTTPs support", on the site WordPress Support Forums:
    Hi Jeremy, To run the ShareThis Plugin on HTTPS Enabled Sites, please refer the article…

    3 months ago

  • Posted a reply to "Total HTTPs support", on the site WordPress Support Forums:
    Hi Jeremy, ShareThis latest WordPress Plugins do support SSL/Secured websites. Please make sure that you…

    3 months ago

  • Posted a reply to "configuration setup is not working.", on the site WordPress Support Forums:
    The Option is available on 6th Step. Could you please provide us a screenshot of…

    3 months ago

  • Posted a reply to "configuration setup is not working.", on the site WordPress Support Forums:
    Hi Zahid, As we can check your site, you have a SSL enabled site, but…

    3 months ago

  • Posted a reply to "Ability to Turn off from Excerpt Broken", on the site WordPress Support Forums:
    Please provide your site URL so that we can take a look.

    4 months ago

  • Posted a reply to "Unistall and DB", on the site WordPress Support Forums:
    Hi Frederic, Could you please provide us the details of the Plugin which is conflicting…

    4 months ago

  • Posted a reply to "No buttons, no configuration in setup", on the site WordPress Support Forums:
    Hi, The ShareThis Plugin is compatible with the new WordPress version. We have checked your…

    4 months ago

  • Posted a reply to "Whatsapp share button", on the site WordPress Support Forums:
    As we can check your site code, you have not added Whatsapp button to your…

    4 months ago

  • Posted a reply to "Button not show", on the site WordPress Support Forums:
    Please note that sometimes other installed plugins and website themes also causes such issue when…

    4 months ago

  • Posted a reply to "Button not show", on the site WordPress Support Forums:
    We tried to check your site, it seems that ShareThis plugin is not present on…

    4 months ago

  • Posted a reply to "Whatsapp share button", on the site WordPress Support Forums:
    Hi Roshan, Are you trying to check the Whatsapp button on Desktop? If yes, then…

    4 months ago

  • Posted a reply to "Translate this plugin", on the site WordPress Support Forums:
    Hi, ShareThis WordPress Plugin currently doesn't provide any Language translation option. We may implement this…

    4 months ago

  • Posted a reply to "Pulldown Bar Option in mobile devices", on the site WordPress Support Forums:
    Hi, The ShareThis bars right now are not mobile responsive and we are already working…

    4 months ago

  • Posted a reply to "How to remove #sthash.KhlHFbFr.Tx5ZWyEB.dpbs in website url?", on the site WordPress Support Forums:
    Hi, Do you want to disable the feature that a hashtag gets added to your…

    4 months ago

  • Posted a reply to "Button not show", on the site WordPress Support Forums:
    @ NicolayWorren Have you checked the ShareThis Plugin Configuration menu Settings? On STEP-4, there is…

    4 months ago

  • Posted a reply to "Ability to Turn off from Excerpt Broken", on the site WordPress Support Forums:
    Hi, As we can check at our end, WordPress ShareThis Plugins seems to be working…

    4 months ago

  • Posted a reply to "share buttons on product pages", on the site WordPress Support Forums:
    ShareThis doesn't provide any short code. You will have to add the ShareThis code manually…

    4 months ago

  • Posted a reply to "Feature Image annot appear on Sharing", on the site WordPress Support Forums:
    Hi, As we can check your site, the image which you have added in the…

    4 months ago