Posted a reply to Weekly Reports definitions, on the site WordPress.org Forums:
Hi Nancy, The first counter shows spam submissions on your registration/contact/order/comment forms that plugin filtered…

1 month ago

Posted a reply to Developers Guide, Part 8. Updates for a plugin from github.com, on the site WordPress.org Forums:
Thanks, Jan. I will do.

2 months ago

Posted a reply to 2021-10-13 16:54:48: Unknown error type: WRONG_SITE_RESPONSE TEST ACTION: sfw_up, on the site WordPress.org Forums:
Hi @pistulka, Thanks for for the feedback. We need details about the spam. Please submit…

3 months ago

Posted a reply to Downgrade License, on the site WordPress.org Forums:
Hello, We haven’t heard back from you in a while, so I’m going to mark…

3 months ago

Posted a reply to WRONG_RESPONSE update__write_to_db__exclusions, on the site WordPress.org Forums:
Hi @applsys, Thank you for reporting to us. This message shows that SpamFireWall doesn't work…

3 months ago

Posted a reply to High CPU usage, on the site WordPress.org Forums:
Hi @prokreeger, I'm sorry for the delay. Here is a fix for Anti-Spam by CleanTalk,…

5 months ago

Posted a reply to Improvement of the 2FA function, on the site WordPress.org Forums:
Hi @fjaereide, Thank you for the great question! You can turn 2FA on only for…

5 months ago

Posted a reply to TTFN really slow when plugin active, on the site WordPress.org Forums:
Hi @jjdaley101, Also please turn option 'Add a CleanTalk Pixel to improve IP-detection' off, WordPress…

5 months ago

Posted a reply to Massive Error Log – crashed my site, on the site WordPress.org Forums:
The best is go with 5.160.2-dev. If it doesn't work, please disable the SpamFireWall here,…

6 months ago

Posted a reply to Massive Error Log – crashed my site, on the site WordPress.org Forums:
@mitchzeltzer, I am sorry for this issue. Yes, we do our best to fix it…

6 months ago

Posted a reply to MAJOR problem, took site down, on the site WordPress.org Forums:
@contino thanks for the feedback! Which one PHP version do you use? Could you please…

6 months ago

Posted a reply to Whitelist RapidLoad, on the site WordPress.org Forums:
Hi @dpaule , I just added User-Agent RapidLoad to our global list, please check it…

7 months ago

Posted a reply to Registration Spam, on the site WordPress.org Forums:
Hello, We haven’t heard back from you in a while, so I’m going to mark…

7 months ago

Posted a reply to UPGRADE? I purchased a 5-site plan and would love to go to 10-sites, on the site WordPress.org Forums:
Hello, We haven’t heard back from you in a while, so I’m going to mark…

7 months ago

Posted a reply to Violation of GDRP, on the site WordPress.org Forums:
Hello, We haven’t heard back from you in a while, so I’m going to mark…

7 months ago

Posted a reply to unknown website in dashboard, on the site WordPress.org Forums:
Hello, We haven’t heard back from you in a while, so I’m going to mark…

7 months ago

Posted a reply to Speed issues, but works if you don’t mind these, on the site WordPress.org Forums:
Hi @winterk80, Did you try to use version 5.159.1? https://wordpress.org/plugins/cleantalk-spam-protect/ There we improved plugin performance.…

8 months ago

Posted a reply to Too many MySQL processes / killing server, on the site WordPress.org Forums:
@frjoel, great I'm really appreciate for any logs as well as screenshot with TOP sql…

8 months ago

Posted a reply to Too many MySQL processes / killing server, on the site WordPress.org Forums:
@frjoel, do you have same SQL query "SELECT COUNT(*) FROM wp_cleantalk_sfw..." in your process list?…

8 months ago

Posted a reply to Too many MySQL processes / killing server, on the site WordPress.org Forums:
Hi @frjoel, Please disable the SpamFireWall feature, WordPress console -> Settings -> Anti-spam by CleanTalk…

8 months ago

Posted a reply to Excessive admin-ajax.php Server Load Time, on the site WordPress.org Forums:
Hi @crzyhrse, Thanks for the great feedback and I'm glad that the issue is solved.…

8 months ago

Posted a reply to Excessive admin-ajax.php Server Load Time, on the site WordPress.org Forums:
Hi @crzyhrse, We have improved the plugin performance. Please try to use this one version,…

8 months ago

Posted a reply to Error on dashboard caused Outage, on the site WordPress.org Forums:
We haven’t heard back from you in a while, so I’m going to mark this…

9 months ago

Posted a reply to Cleantalk with Toolset Forms, on the site WordPress.org Forums:
We haven’t heard back from you in a while, so I’m going to mark this…

9 months ago

Posted a reply to Intermittent JS Error if “Async JavaScript loading” is enabled, on the site WordPress.org Forums:
We haven’t heard back from you in a while, so I’m going to mark this…

9 months ago

Posted a reply to Error with recaptcha, on the site WordPress.org Forums:
@slouchyflower, We've improved integration with Contact form 7 in previous release, the new version mustn't…

9 months ago

Posted a reply to Excessive admin-ajax.php Server Load Time, on the site WordPress.org Forums:
Hi @crzyhrse, We are going to release some improvements in our plugin, which should remove…

9 months ago

Posted a reply to MFA using authenticator app, on the site WordPress.org Forums:
Hi @ip-rob, I am sorry for delay with letting you know. We have released 2FA…

9 months ago

Posted a reply to Excessive admin-ajax.php Server Load Time, on the site WordPress.org Forums:
Hi @crzyhrse, I've tested the https://www.ashlandspirit.net/about/ by myself and found that the backend loads 4+…

9 months ago

Posted a reply to Excessive admin-ajax.php Server Load Time, on the site WordPress.org Forums:
@crzyhrse, I am sorry for the delay, but we need additional 1-2 days to figure…

9 months ago

Posted a reply to Excessive admin-ajax.php Server Load Time, on the site WordPress.org Forums:
Okay, I will note this too.

9 months ago

Posted a reply to Excessive admin-ajax.php Server Load Time, on the site WordPress.org Forums:
Hi @crzyhrse, Thanks for the feedback. Let us a day to figure out how to…

9 months ago

Posted a reply to Blocks Woocommerce Spam Registrations AND helped a customer get her email right, on the site WordPress.org Forums:
Hi @eftcolumbus, Thanks for the great review!

10 months ago

Posted a reply to No support, on the site WordPress.org Forums:
@ironman_82, Please check your Inbox, I have replied to you there. wordpress.org is just to…

10 months ago

Posted a reply to Why am I benig asked to pay again?, on the site WordPress.org Forums:
Hi @virtualjim, Please click WordPress console -> Settings -> Security by CleanTalk -> 'Synchronise with…

10 months ago

Posted a reply to No support, on the site WordPress.org Forums:
Glad to help! PS I will appreciate, if you update the review and marks.

10 months ago

Posted a reply to No support, on the site WordPress.org Forums:
Please check your Inbox. Can you see a letter with the new password? If not,…

10 months ago

Posted a reply to No support, on the site WordPress.org Forums:
Hi @ironman_82, I am sorry for this issue. Could you please send your account name…

10 months ago

Posted a reply to Too many MySQL processes / killing server, on the site WordPress.org Forums:
@razorfrog, could you share the MySQL server version?

11 months ago

Posted a reply to Too many MySQL processes / killing server, on the site WordPress.org Forums:
@razorfrog, I am sorry for this issue, we didn't meet it before among all our…

11 months ago

Posted a reply to Cleantalk Blocks Crawlers and Bots from 3rd party SEO website Analyzer, on the site WordPress.org Forums:
Hi @occasionaltravelers, Thank you for feedback! We have whitelisted these User-Agents. You can manage filters…

11 months ago

Posted a reply to Integration with custom form, on the site WordPress.org Forums:
@loogowan, also here two WordPress hooks to use Anti-Spam by CleanTalk inside your theme, https://wordpress.org/plugins/cleantalk-spam-protect/#can%20i%20use%20cleantalk%20functionality%20in%20my%20plugins%3F

11 months ago

Posted a reply to broke my website with the last update, on the site WordPress.org Forums:
Hi @oscowordpress1, Could you please check the site? Is the issue solved?

12 months ago

Posted a reply to Too many MySQL processes / killing server, on the site WordPress.org Forums:
@razorfrog, Please follow the instructions above just for 1-2 sites. First of all, we have…

12 months ago