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  • Member Since: May 4th, 2012
  • Location: Canada
  • Job Title: WooCommerce Happiness Engineer
  • Employer: Automattic
  • Find me on:

Bio

This is my bio, there are many like it, but this one is mine. I will be adding more here soon. 🙂

Interests

traveling, golf, billiards

  • Posted a reply to simple-add image to static page, on the site WordPress.org Forums:
    Hi @jthompsonjr, Which WordPress version are you using? If you're using the newest, you can…

    2 years ago

  • Posted a reply to WooCommerce – different “shop base address” for different products, on the site WordPress.org Forums:
    Hi @ponkimo, Since WooCommerce will only calculate taxes based on one shop base address, and…

    2 years ago

  • Posted a reply to Hide/Remove Price From Shop & Category Pages, on the site WordPress.org Forums:
    Hi there, You can add this bit of code to your theme's functions.php file: remove_action(…

    2 years ago

  • Posted a reply to csv files from more ftp accounts, on the site WordPress.org Forums:
    Hi @gdavide72, That might also work. But how would you control when they run? Unless…

    2 years ago

  • Posted a reply to Changing the Mobile Default Template, on the site WordPress.org Forums:
    Hi @dragondandy, Could you post the links for the pages that you're still seeing the…

    2 years ago

  • Posted a reply to Downloads to mobile devices, on the site WordPress.org Forums:
    Hi @magicpowers, That's great to hear. I'm glad you were able to find out what…

    2 years ago

  • Posted a reply to Continuous failure with Storefront, on the site WordPress.org Forums:
    Hi there, Could you please share a copy of your site’s System Status? You can…

    2 years ago

  • Posted a reply to Changing the Mobile Default Template, on the site WordPress.org Forums:
    Hi there, Do you have the Jetpack plugin installed on your site? The reason I…

    2 years ago

  • Posted a reply to Store Images, on the site WordPress.org Forums:
    Hi there, I'm not sure I understand your question. You can upload product images to…

    2 years ago

  • Posted a reply to Downloads to mobile devices, on the site WordPress.org Forums:
    Hi there, Without launching into too technical a discussion, I'd first like to try and…

    2 years ago

  • Posted a reply to Products shortcode – sorting won’t update automatically, on the site WordPress.org Forums:
    Thanks very much for taking the time to share that. We appreciate it! :)

    2 years ago

  • Posted a reply to Order Status Visibility By Role, on the site WordPress.org Forums:
    Hi there, This is more than we can help with here. For customizations we recommend…

    2 years ago

  • Posted a reply to Payment on HOLD did not receive payment amount for shipping, on the site WordPress.org Forums:
    Hi there, Could you please share a copy of your site’s System Status? You can…

    2 years ago

  • Posted a reply to How to delete ‘noindex’ label ? In the accounts and the cart page, on the site WordPress.org Forums:
    Hi there, You can add this bit of code to your theme's functions.php file: add_action(…

    2 years ago

  • Posted a reply to Search category when adding a product, on the site WordPress.org Forums:
    Hi there, Thanks very much for your feedback. To request specific features for WooCommerce core,…

    2 years ago

  • Posted a reply to How to check on product image not being imported?, on the site WordPress.org Forums:
    Hi Aya, I haven't seen anything off the shelf, so to speak, that can do…

    2 years ago

  • Posted a reply to Donations, on the site WordPress.org Forums:
    Hi Angela, Obviously, I can't speak to the quality and maintenance relating to other plugins,…

    2 years ago

  • Posted a reply to WooCommerce Booking Help, on the site WordPress.org Forums:
    Hi there, This forum is for issues relating to WooCommerce core only, and not any…

    2 years ago

  • Posted a reply to csv files from more ftp accounts, on the site WordPress.org Forums:
    Hi Davide, Yes, the plugins typically only allow you to specify one import location at…

    2 years ago

  • Posted a reply to Extend search capabilities, on the site WordPress.org Forums:
    Hi there, That would be many lines of code and more than we can help…

    2 years ago

  • Posted a reply to does not upload CSV products well, on the site WordPress.org Forums:
    Hi there, Could you please post a link to the CSV file you're using so…

    2 years ago

  • Posted a reply to Payment Icons for Paypal and Bank Transfer, on the site WordPress.org Forums:
    Hi Gregor, The easiest way to do this is to add the HTML image tag…

    2 years ago

  • Posted a reply to [sale_product] shortcode message, on the site WordPress.org Forums:
    Hi there, Not by default. Shortcodes don't really have a way to use conditional logic…

    2 years ago

  • Posted a reply to move cart icon to the right of nav headings, on the site WordPress.org Forums:
    Hi there, After looking at the site just now, the cart icon looks to be…

    2 years ago

  • Posted a reply to Can’t update the order to processing, on the site WordPress.org Forums:
    Closing this because it's a duplicate of the same issue posted in a different thread.

    2 years ago

  • Posted a reply to Logout Not working – Oops, this Page could not be found., on the site WordPress.org Forums:
    Hi there, It could be an issue with caching, or a plugin or theme conflict.…

    2 years ago

  • Posted a reply to Can’t update orders details, on the site WordPress.org Forums:
    Hi there, This is likely caused by a conflict with your theme or with another…

    2 years ago

  • Posted a reply to Translate “Customer matched zone”, on the site WordPress.org Forums:
    Hi there, The "Customer matched zone" message is only shown when shipping debug mode is…

    2 years ago

  • Posted a reply to Billing address is missing, on the site WordPress.org Forums:
    Hi there, Could you please share a copy of your site’s System Status? You can…

    2 years ago

  • Posted a reply to Output expiry date coupon in PHP, on the site WordPress.org Forums:
    Hi there, To get the coupon expiry, you would need to use the get_date_expires method…

    2 years ago

  • Posted a reply to Can you change the product attributes text?, on the site WordPress.org Forums:
    Hi Scott, The styling of that text can be modified with some custom CSS code.…

    2 years ago

  • Posted a reply to Images not showing up on my website, on the site WordPress.org Forums:
    Hi there, Taking a look at your site, I'm able to see all of the…

    2 years ago

  • Posted a reply to WooCommerce Subscription Plugin, on the site WordPress.org Forums:
    Hi there, This forum is for discussing issues with WooCommerce core only, not any of…

    2 years ago

  • Posted a reply to Short description showing in product archive, on the site WordPress.org Forums:
    Hi there, By default, the product short descriptions only show on the single product pages,…

    2 years ago

  • Posted a reply to Problem with shipping method. They are not selectable, on the site WordPress.org Forums:
    Hi there, When I say edit, I mean go to WooCommerce > Settings > Shipping.…

    2 years ago

  • Posted a reply to ”Warning: sprintf(): Too few arguments” over blog posts, on the site WordPress.org Forums:
    Hi there, Could you please share a copy of your site’s System Status? You can…

    2 years ago

  • Posted a reply to PHP errors in apache log, on the site WordPress.org Forums:
    Hi @feriman, Could you please share a copy of your site’s System Status? You can…

    2 years ago

  • Posted a reply to Reallocate orders to a new user within a date range, on the site WordPress.org Forums:
    Hi there, This is more than we can help with here. For customizations we recommend…

    2 years ago

  • Posted a reply to Shop page not showing in search results, on the site WordPress.org Forums:
    Hi there, The best thing that you can do is sign up to Google’s Webmaster…

    2 years ago

  • Posted a reply to Cannot load wc-reports, on the site WordPress.org Forums:
    Hi there, Could you please share a copy of your site’s System Status? You can…

    2 years ago

  • Posted a reply to black bar on top missing, on the site WordPress.org Forums:
    Hi there, Could you please share a copy of your site’s System Status? You can…

    2 years ago

  • Posted a reply to Woocommerce WC_Order_Item_Product, on the site WordPress.org Forums:
    Hi there, Errors like that are usually caused by theme or plugin conflicts happening on…

    2 years ago

  • Posted a reply to ” it’s just an estimate the prices will be updated during the purchase”, on the site WordPress.org Forums:
    If that is the only text you want to change, you can do so in…

    2 years ago

  • Posted a reply to Problem with shipping method. They are not selectable, on the site WordPress.org Forums:
    Hi there, Can you please edit the first shipping zone, take a screenshot and share…

    2 years ago

  • Posted a reply to HELP!!! Stange message in the COMPLETE mail. I don’t know what to do.I want cry!, on the site WordPress.org Forums:
    Hi there, Could you please share a copy of your site’s System Status? You can…

    2 years ago

  • Posted a reply to Yahoo email configuration, on the site WordPress.org Forums:
    Hi there, Install WP Mail Logging plugin. This will log all outgoing mails so you…

    2 years ago

  • Posted a reply to Speeding Up Bulk Product Creation (With Variations), on the site WordPress.org Forums:
    Hi there, This is more than we can help with here. For customizations we recommend…

    2 years ago

  • Posted a reply to Shipping calculation issue, on the site WordPress.org Forums:
    Hi there, By default, WooCommerce will remember the shipping details once they've been entered on…

    2 years ago

  • Posted a reply to Insert and Fetch Woo commerce products, on the site WordPress.org Forums:
    Hi there, This is more than we can help with here. For customizations we recommend…

    2 years ago

  • Posted a reply to sorting does not work on the order page, on the site WordPress.org Forums:
    Hi there, If the sorting worked previously but now does not, this would indicate a…

    2 years ago

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