Profiles

Posted a reply to Fully eliminate Jetpack, on the site WordPress.org Forums:
Thanks for the additional information. That doesn't sound like expected behavior, as you should be…

Posted a reply to After enabling Jetpack Speed up image load times many of my images are gone., on the site WordPress.org Forums:
Thanks for reaching out! I had a look at your site, but it appears to…

Posted a reply to Will jetpack be available for global CDN, on the site WordPress.org Forums:
Hi there! Could you post your site URL here so we can have a look?…

Posted a reply to Jetpack causes error in MetaSlider, on the site WordPress.org Forums:
I'm sorry to hear about the trouble, but thanks for reaching out. Since Jetpack is…

Posted a reply to AMP, sidebar and shared bottom, on the site WordPress.org Forums:
Thanks for the update, I'm glad to hear that you were able to get this…

Posted a reply to identity crisis (same domain), on the site WordPress.org Forums:
Hi there! I had a look at your site and it appears to be properly…

Posted a reply to Ads Still Displaying After Cancelling Jetpack Premium, on the site WordPress.org Forums:
Hi there! As a first step, I'd like to rule out any sort of caching…

Posted a reply to Jetpack stat for “internal” affiliate links, on the site WordPress.org Forums:
Hi there! That's a great question. Your desired use-case seems a bit beyond the scope…

Posted a reply to How do I fix Jetpack’s image sitemap with AMP, on the site WordPress.org Forums:
Hi there! It looks like Jetpack's connection may have been out-of-sync on your site. I've…

Posted a reply to Support for TLS 1.3, on the site WordPress.org Forums:
Can you please use the form here to send us a message? Please make sure…

Posted a reply to Image CDN Breaks Images, on the site WordPress.org Forums:
Hi there! Could you post your site URL here so we can have a look?…

Posted a reply to Facebook description, on the site WordPress.org Forums:
No worries at all, I'm glad we were able to help! Please let us know…

Posted a reply to AMP, sidebar and shared bottom, on the site WordPress.org Forums:
Thanks again for the additional information. I've been trying to reproduce this issue, but I've…

Posted a reply to Tiled galleries disappear, on the site WordPress.org Forums:
Hi there! As a first step, I'd like to rule out any sort of plugin…

Posted a reply to Cookie nonce is invalid, on the site WordPress.org Forums:
Hi @nppbc, can you please use this form to followup with us?: https://jetpack.com/contact-support/?rel=support&hpi=1 Please make…

Posted a reply to Subscriber Users are able to see JetPack Dashboard Tab, on the site WordPress.org Forums:
Hi @thesheryar! I'm going to mark this thread as resolved for now. If you continue…

Posted a reply to AMP, sidebar and shared bottom, on the site WordPress.org Forums:
Hi @politikaperu, thanks for the additional information! I've had a look at your screenshots and…

Posted a reply to Cookie nonce is invalid, on the site WordPress.org Forums:
Hi @nppbc, thanks for giving that a shot! I've relayed the latest information to our…

Posted a reply to Error in widgets and json in post editor, on the site WordPress.org Forums:
Hey @pradiyi, thanks for the additional information! I noticed that your site is currently on…

Posted a reply to failed login attempts with SSO + bypass/disable login, on the site WordPress.org Forums:
Thanks for the additional information! We've received your message from the contact form and we'll…

Posted a reply to Uncaught TypeError: method_exists() […] in widget-conditions.php, on the site WordPress.org Forums:
Hi @gwynethllewelyn! Thanks for the detailed explanation here. In your reply, you mention that this…

Posted a reply to Jetpack plugin and website appearing in unformatted html, on the site WordPress.org Forums:
@skyandsavvy As others have noted, this was likely related to a caching issue. Since the…

Posted a reply to error message on widgets, on the site WordPress.org Forums:
@sayrahrah Thanks for the report! Could you post your site URL here so we can…

Posted a reply to Search Terms not showing, on the site WordPress.org Forums:
I had a look at your site and noticed that Jetpack isn't connected at the…

Posted a reply to Jetpack stats not working, on the site WordPress.org Forums:
Thanks for the update, I'm glad to hear that stats are recording for you now.…

Posted a reply to Jetpack breaking tinymce editor in Learndash Quizzes in WP-Admin, on the site WordPress.org Forums:
Thanks for giving that a try! Could you post your site URL here so we…

Posted a reply to Jetpack requests replacing website name with exactly the same name, on the site WordPress.org Forums:
That sounds like a plan! Please let us know it works for you and we…

Posted a reply to The Jetpack server was unable to communicate with your site [HTTP 500], on the site WordPress.org Forums:
@beardnbush thanks for the update, I'm glad you found a fix! Just to confirm, is…

Posted a reply to Blog Images Loading Improperly, on the site WordPress.org Forums:
Thanks for the additional information! I've been trying to reproduce this issue but have been…

Posted a reply to The Jetpack server was unable to communicate with your site [HTTP 500], on the site WordPress.org Forums:
Thanks for getting in touch! It looks like your site loads over https. However, your…

Posted a reply to Need 2 images purge from photos, on the site WordPress.org Forums:
I'm glad we were able to help! I'm going to mark this thread as resolved,…

Posted a reply to Error on share buttons, wrong page being linked, on the site WordPress.org Forums:
Hi @jonez34, thanks for the additional information! Can you try getting in touch with the…

Posted a reply to Tiled gallery does not load all images, on the site WordPress.org Forums:
Hey @sterndata! I'm sorry to hear about the trouble, but let's see what we can…

Posted a reply to Recovery suscribers, on the site WordPress.org Forums:
Thanks for reaching out! I had a look at the site that you linked to.…

Posted a reply to Non riesco a configura Jetpack, on the site WordPress.org Forums:
Thanks again for the update! As a next step, could you please try using a…

Posted a reply to Removing IP (?) from traffic stats, on the site WordPress.org Forums:
That sounds like a plan! Please let us know how the above works for you…

Posted a reply to Missing Podcast Block, on the site WordPress.org Forums:
That sounds like a plan! Please let us know how the above works for you…

Posted a reply to Site stats, on the site WordPress.org Forums:
Hey, Stephanie! I'm afraid that I'm not very familiar with other free SSL providers. From…

Posted a reply to Jetpack still thinks my website still on bluehost, on the site WordPress.org Forums:
Hey there! I see that Dan cancelled your Jetpack plan. Just to clarify, that Jetpack…

Posted a reply to Deleted a staging site but forgot to disable Downtime Monitoring :-(, on the site WordPress.org Forums:
Glad we were able to help! I'm going to mark this thread as resolved, but…

Posted a reply to Jetpack dashboard and settings page shows as blank white page, on the site WordPress.org Forums:
Thanks for getting in touch! As a first step, I'd like to rule out any…

Posted a reply to Email Share not working, on the site WordPress.org Forums:
Thanks for giving that a try. Can you please send us a message using the…

Posted a reply to Accelerator resizing image from container, not from image, on the site WordPress.org Forums:
Thanks again for the additional information! Just to clarify, does this issue occur if you…

Posted a reply to Site stats, on the site WordPress.org Forums:
Thanks for the update! Your server settings are managed by your host. Since they have…

Posted a reply to How to recover Jetpack/wordpress.com account?, on the site WordPress.org Forums:
Hey Amanda, thanks for the update! Just to close the loop, I had a look…

Posted a reply to disable responsive videos, on the site WordPress.org Forums:
Thanks for the additional information. Based on the initial post, we weren't 100% sure if…

Posted a reply to 9.2 causing youtube embeds not displayed properly, on the site WordPress.org Forums:
Thanks again for the additional information here. As my colleagues have noted, we haven't been…

Posted a reply to Invalid response from jetpack, on the site WordPress.org Forums:
Thanks for the update! As a next step, I'd like to rule out any sort…

Posted a reply to Jetpack Plugin Error, on the site WordPress.org Forums:
@oliviaroach Jetpack 9.2.1 was released on December 10th. Can you try updating to that latest…