Richard
@rvcybot on WordPress.org
- Member Since: August 27th, 2019
- Job Title: Technical Support
- Employer: Cybot
Contribution History
Richard’s badges:- Plugin Developer
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Posted a reply to Not answering tickets, on the site WordPress.org Forums:
Hi @dan14, Did you create a ticket on support.cookiebot.com or send an email to support@cookiebot.com?If… -
Posted a reply to After accepting the banner, site do not refresh…but have to, on the site WordPress.org Forums:
Hi @jedi82, Since these are all callbacks it doesn't really matter where you add them.… -
Posted a reply to After accepting the banner, site do not refresh…but have to, on the site WordPress.org Forums:
Hi @jedi82, You can do this with one of these scripts: Reload on accept: CookiebotCallback_OnAccept… -
Posted a reply to Plugin uses hardcoded external hosted javascript, on the site WordPress.org Forums:
Hi again, Thank you for clarifying why you would need to locally host the script.… -
Posted a reply to Plugin uses hardcoded external hosted javascript, on the site WordPress.org Forums:
Hi @ov3rfly, Unfortunately we can't include the JS-file, as we continuously make changes and update… -
Posted a reply to Support problem, on the site WordPress.org Forums:
Hi @kemo2010, I assure you all our supporters are fully human, although is some cases… -
Posted a reply to I only see the cookiebot bar when I´m logged as admin, on the site WordPress.org Forums:
Hi @amiga4ever, The banner appears just fine for me, and I'm definitely not logged in.… -
Posted a reply to I only see the cookiebot bar when I´m logged as admin, on the site WordPress.org Forums:
Hi @amiga4ever, It's probably some misconfiguration (like a wrong cbid or that the domain isn't… -
Posted a reply to Hide cookiebot layer on declaration and data privacy page, on the site WordPress.org Forums:
Hi @nmueller, You could add this script to the page where you don't want the… -
Posted a reply to Host js script locally, on the site WordPress.org Forums:
Hi Dan, You can't locally host the uc.js script, there are a lot of dependencies… -
Posted a reply to Bug loading my site with Cookiebot, on the site WordPress.org Forums:
Hi @mengeco, In regards to the site not loading; Is this both with or without… -
Posted a reply to Default opt-in under CCPA, on the site WordPress.org Forums:
Hi @dgilfillan, Currently you can only add the script where you are opted out by… -
Posted a reply to ajax with cookie bot, on the site WordPress.org Forums:
Hi @darkempror, I don't see the error message on the page you linked to. As… -
Posted a reply to 4 secs to load?, on the site WordPress.org Forums:
Hi @markjan2020, 4 minutes to load any resource seems very excessive. Is this something you're… -
Posted a reply to Personal Data is transmittted to Adequate countries only (not checked), on the site WordPress.org Forums:
Hi @sleekdevigner, Regarding to “Personal Data is transmitted to Adequate countries only”, this doesn't have… -
Posted a reply to Mobile cookie declaration, on the site WordPress.org Forums:
Hi @angeloarlotta, I looked up the support ticket you referred to in your message. The… -
Posted a reply to consent string to adsense, on the site WordPress.org Forums:
Hi @ciromuto This isn't an actually error, it's just a notification that the tcString indicates… -
Posted a reply to consent string to adsense, on the site WordPress.org Forums:
Hi @ciromuto, 1.1 Errors occur when a returning user has a TC string older than… -
Posted a reply to Fatal Error in Cookiebot, on the site WordPress.org Forums:
Hi Luca, The latest version should be 3.7.1. You'll be able to see which version… -
Posted a reply to Fatal Error in Cookiebot, on the site WordPress.org Forums:
Hi Luca, There seems to have been a bug in the last release of the… -
Posted a reply to Cookiebot does not detect any cookies, on the site WordPress.org Forums:
Hi @danitron81, Just to follow up, everything appears to be in order with the scans… -
Posted a reply to Cookiebot does not detect any cookies, on the site WordPress.org Forums:
Hi @pernillerenleff, It looks as if the scan completed today has detected the cookies in… -
Posted a reply to Consent dialog not showing (No script added by the plugin), on the site WordPress.org Forums:
Hi @jlindeborg, It's difficult to give a qualified explanation with the information you provide. Would… -
Posted a reply to Fatal error, on the site WordPress.org Forums:
Hi Mark, You probably need to manually delete the Cookiebot plugin folder. I suspect this… -
Posted a reply to Do Not Track and Youtube No Cookie vs. Autocorrect Embeds, on the site WordPress.org Forums:
Hi Jaime, Regarding YouTube no-cookie, despite the name suggesting the opposite, that still sets cookies.… -
Posted a reply to Do Not Track and Youtube No Cookie vs. Autocorrect Embeds, on the site WordPress.org Forums:
Hi Jaime, I wasn't aware that adding ?dnt=1 disables cookies. Theoretically, this indeed works and… -
Posted a reply to Contact Form 7 not working if user does not allow All Cookies, on the site WordPress.org Forums:
Hi @webarkitekterne, Since I don't know which domain is affected, I'm going to make some… -
Posted a reply to Elementor cookie problem … is there a way?, on the site WordPress.org Forums:
Hi Lars, If they cookie in question is unclassified, the Cookiebot script won't know what… -
Posted a reply to display error Internet Explorer 11 & Betheme, on the site WordPress.org Forums:
Hi @andygoe, I can't seem to replicate the behavior you describe, even in IE 11.… -
Posted a reply to Excellent plugin, on the site WordPress.org Forums:
Hi @metalguru69, Thank you for the kind words! Much appreciated. -
Posted a reply to SameSite attribute – problem Cookiebot script, on the site WordPress.org Forums:
Hi @thebigbang, I would very much recommend using our plugin to add the Cookiebot banner… -
Posted a reply to Serve resources from a consistent URL issue on Gtmetrix, on the site WordPress.org Forums:
Hi @jatinder1987, This happens if you implement the script twice, for example using both Google… -
Posted a reply to statistical cookies are saved without consent, on the site WordPress.org Forums:
Hi @guillaumepro, Could you provide a link to the affected page? I'd like to to… -
Posted a reply to Change or withdraw consent – links not appearing?, on the site WordPress.org Forums:
Hi @mikegracia, To make the links appear and the shortcodes work, the Cookiebot script needs… -
Posted a reply to uncompressed file being served, on the site WordPress.org Forums:
Hi @dan14 Unfortunately this isn't something our script has any influence on, it doesn't compress… -
Posted a reply to CookieBot may blocks correct loading of javascript, on the site WordPress.org Forums:
Hi @lorenzogiuntini1983, This is part of the auto blocking feature. Scripts that set trackers are… -
Posted a reply to Cookiebot notice appears in Header, on the site WordPress.org Forums:
Hi @khuffu, Jusging from your description, I suspect you've added but the Cookiebot (banner) and… -
Posted a reply to Website doesn’t load, blank page on auto mode, on the site WordPress.org Forums:
Hi @ilpixelmatto, I've heard of this issue before, "smush" is the cause of it. This… -
Posted a reply to Blank space under footes with cookiebot, on the site WordPress.org Forums:
Hi Jose, That's difficult to say, since I can only see the result of how… -
Posted a reply to Blank space under footes with cookiebot, on the site WordPress.org Forums:
Hi @crkjl, The white area is caused by the use of the document.write method. Due… -
Posted a reply to Analytics Cookie is deleted when I accept but when loading it returns, on the site WordPress.org Forums:
Hi @saggi87 It seems like Cookiebot isn't the first script on the page to load.… -
Posted a reply to Replace manual scripts by Plugin?, on the site WordPress.org Forums:
Hi @zjwessa, I apologize for the delayed response. We generally recommend using the Plugin for… -
Posted a reply to Not compatible with Divi, on the site WordPress.org Forums:
Hi @zarachrome, Have you upgraded the Cookiebot plugin to the latest version? I know version… -
Posted a reply to Font Color is grey and no way back to my front page., on the site WordPress.org Forums:
Hi Jay, If you're using WordPress, the only sure way to implement the script in… -
Posted a reply to It does not work properly, on the site WordPress.org Forums:
Hi @hole19, The Cookiebot script fails because the variable "i" is defined as a global… -
Posted a reply to Scan does not find cookies. :(, on the site WordPress.org Forums:
Hi Jay, Happy New Year! I'm not sure how the plugin tracks views, but it… -
Posted a reply to Font Color is grey and no way back to my front page., on the site WordPress.org Forums:
Hi Jay, There used to be an issues with both Elementor and Divi editors, but… -
Posted a reply to wieder installiert, on the site WordPress.org Forums:
Hi @ligoline Could you provide some links to these websites? If you're uncomfortable with sharing… -
Posted a reply to leider spinnt die Seite – wieder deinstalliert, on the site WordPress.org Forums:
Hi @ligoline Which website had these issues? We would like to do some tests to… -
Posted a reply to Font Color is grey and no way back to my front page., on the site WordPress.org Forums:
Hi Jay, The font-color is likely overruled by the stylesheet of your website. This also…
Support Rep
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Cookie banner plugin for WordPress – Cookiebot CMP by Usercentrics
Active Installs: 100,000+