Profiles

Posted a reply to Burst ne s’affiche plus sur mon tableau de bord, on the site WordPress.org Forums:
Hi @creatf I have just tested WordPress 6.8 with Burst 1.8.0.1, and couldn't find any…

Posted a reply to Error Encountered: TypeError: Cannot read properties of undefined, on the site WordPress.org Forums:
I'm sorry you lost your data! I guess Litespeed is also persistently caching the javascript…

Posted a reply to Burst ne s’affiche plus sur mon tableau de bord, on the site WordPress.org Forums:
@creatf can you check on the Burst settings page if you see any errors in…

Posted a reply to Error Encountered: TypeError: Cannot read properties of undefined, on the site WordPress.org Forums:
Can you try resaving the permalinks in settings/permalinks? It looks like it can't find the…

Posted a reply to Error Encountered: TypeError: Cannot read properties of undefined, on the site WordPress.org Forums:
Hi @radiaite, Thanks for reporting your issue. When looking at the reported error, I see…

Posted a reply to Error with Burst plugin, on the site WordPress.org Forums:
Found the cause. When Burst cals the rest api it loads the back-end minimized, without…

Posted a reply to Bug (JSON Error), on the site WordPress.org Forums:
Ok, I found the problem. When Burst cals the rest api it loads the back-end…

Posted a reply to Bug (JSON Error), on the site WordPress.org Forums:
Maybe it’s best if you submit a ticket with them, to convince them it’s an…

Posted a reply to Bug (JSON Error), on the site WordPress.org Forums:
I'm in their Slack already :)

Posted a reply to Bug (JSON Error), on the site WordPress.org Forums:
I don't think the issue is on our side, but on the side of AIOS.

Posted a reply to Bug (JSON Error), on the site WordPress.org Forums:
I was able to reproduce the issue with this setting. It shouldn't affect it I…

Posted a reply to Bug (JSON Error), on the site WordPress.org Forums:
And with AIOS deactivated, does Burst work then? just to check if there is something…

Posted a reply to Bug (JSON Error), on the site WordPress.org Forums:
The 5G setting in AIOS is deprecated, so will be removed soon anyway.

Posted a reply to Bug (JSON Error), on the site WordPress.org Forums:
Did you deactivate AIOS, then activate it again? because that is what is needed to…

Posted a reply to Bug (JSON Error), on the site WordPress.org Forums:
This is a known issue with the AIOS plugin. You can resolve it by disabling…

Posted a reply to Bug (JSON Error), on the site WordPress.org Forums:
The above errors are not coming from Burst, and are just warnings, so probably not…

Posted a reply to Error Encountered- Burst Plugin, on the site WordPress.org Forums:
Hi @joesantamarina, This means that the browser is loading old JavaScript files, which do not…

Posted a reply to Nice alternative to other stats plugins, on the site WordPress.org Forums:
@rrvoigt Based on your feedback I've started an article on excluding Burst from caching here:…

Posted a reply to Exclude pages and posts, on the site WordPress.org Forums:
I just ran the code, I made a mistake. When you visit the domain, the…

Posted a reply to Exclude pages and posts, on the site WordPress.org Forums:
Great to hear! If you run into any issues, let me know! If you appreciated…

Posted a reply to Exclude pages and posts, on the site WordPress.org Forums:
You're missing one closing parenthesis, this should work: function set_referrer_to_spammer( $sanitized_data ) { $url =…

Posted a reply to Exclude pages and posts, on the site WordPress.org Forums:
$sanitized_data['page_url'] contains the page slug, $url contains the entire URL. So you can either compare…

Posted a reply to Exclude pages and posts, on the site WordPress.org Forums:
You can use a filter in the wp-config.php: https://burst-statistics.com/how-to-exclude-pages-from-tracking-in-burst/ let me know if you have…

Posted a reply to Rest API warning, on the site WordPress.org Forums:
If you exclude burst.min.js, you should be fine. In debug mode you should also exclude…

Posted a reply to Not all passage is counted, on the site WordPress.org Forums:
For now, you can set the statistics to include bounces with the following filter: add_filter('burst_exclude_bounces',…

Posted a reply to message d ‘erreur, on the site WordPress.org Forums:
Yes, I have it enabled without issues. If you run into any troubles, let me…

Posted a reply to message d ‘erreur, on the site WordPress.org Forums:
We have had several reports that there is an issue with All in One Security…

Posted a reply to message d ‘erreur, on the site WordPress.org Forums:
Do you maybe have “All-In-One Security” active, with 5G or 6G firewall enabled?

Posted a reply to message d ‘erreur, on the site WordPress.org Forums:
Hi @polgara0107, Can you send a screenshot of what you are seeing? If you have…

Posted a reply to Burst Error – Can’t access or update settings, on the site WordPress.org Forums:
Ok, to summarize: - your browser is loading files that do not exist in the…

Posted a reply to Burst Error – Can’t access or update settings, on the site WordPress.org Forums:
@danifly If it is still the error that you posted above: as you can see…

Posted a reply to BURST / All In On Security and Firewall JSON/REST error, on the site WordPress.org Forums:
For other readers of this post: disabling 5G, the deactivating AOIS, then activating again resolves…

Posted a reply to It has stopped displaying data after updating to v1.8.0. JSON error, on the site WordPress.org Forums:
Ok, so this is what I got back from AOIS. There appears to be an…

Posted a reply to It has stopped displaying data after updating to v1.8.0. JSON error, on the site WordPress.org Forums:
I was able to reproduce the issue with the 5G/6G setting. Even after disabling them…

Posted a reply to BURST / All In On Security and Firewall JSON/REST error, on the site WordPress.org Forums:
Can you make an export of the AIOS settings and send them to support(at)burst-statistics.com? That…

Posted a reply to It has stopped displaying data after updating to v1.8.0. JSON error, on the site WordPress.org Forums:
Can you make an export of the AIOS settings? I'm currently in contact with the…

Posted a reply to BURST / All In On Security and Firewall JSON/REST error, on the site WordPress.org Forums:
Just to make sure we're talking about the same thing: the issue is that the…

Posted a reply to BURST / All In On Security and Firewall JSON/REST error, on the site WordPress.org Forums:
As a matter of fact, we have AIOS on burst-statistics.com active as well, with no…

Posted a reply to It has stopped displaying data after updating to v1.8.0. JSON error, on the site WordPress.org Forums:
Hi @spacebits, Can you try visiting your website dashboard in an anonymous window, to ensure…

Posted a reply to How can I show Page Counter, on the site WordPress.org Forums:
Great to hear! If you liked the support it would be great if you can…

Posted a reply to How can I show Page Counter, on the site WordPress.org Forums:
It should be something like this, retrieving the post meta values from a specific post:…

Posted a reply to How can I show Page Counter, on the site WordPress.org Forums:
Hi @conny64, If you’re using Gutenberg you can use the Burst pageviews block. If you…

Posted a reply to Allow to selected roles to access to statistics, on the site WordPress.org Forums:
Hi @pierre_02, You can do this using the built in capabilities view_burst_statistics and manage_burst_statistics. With…

Posted a reply to Error Encountered, on the site WordPress.org Forums:
Hi @luna5, I'm glad to hear you have a solution, although it is a workaround.…

Posted a reply to Error Encountered, on the site WordPress.org Forums:
It is also possible that your hosting environment has a built in cache, and the…