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Md Kamrul Islam

Head of Customer Support at WPManageNinja LLC

@reachkamrul Sylhet, Bangladesh joined Jul 2020

junior.ninja Slack: @JuniorNinja
    Teams Support

    Bio

    Full time “Support Engineer” at Home and WPManageNinja.

    A person who can both solve and create problems.
    I enjoy finding and fixing problems, which is what I’m doing right now at WPManageNinja.

    I am the captain of WPManageNinja’s support team. We hear our users through the support portal and our constant goal is to “Deliver WOW Through Service.”

    Badges

    COMMUNITY
    2 badges
    WordCamp Organizer '23 WordCamp Speaker '23
    POLYGLOTS
    1 badge
    Translation Contributor '20

    Current Job

    Head of Customer Support
    Present
    WPManageNinja LLC

    Recent impact

    Score weights high-impact work (commits, releases, approved translations, props) at 3x routine activity.

    Last 30 days
    1contribution
    high1
    medium0
    score3
    Last 90 days
    1contribution
    high1
    medium0
    score3
    Last 12 months
    1contribution
    high1
    medium0
    score3

    Team focus

    Across 1 team, with no team-attributable contributions in the last 365 days

    Contributions

    Type
    August 2026
    Aug 04 Tue · 21:27
    Meta high
    Joined the organizing team for WordCamp Sylhet 2026
    September 2024
    Sep 26 Thu · 05:30
    Forums med
    Posted a reply to [Contact Form Plugin by Fluent Forms for Quiz, Survey, and Drag & Drop WP Form Builder] not as need, on the site WordPress.org Forums:
    Dear @forexmajed Thank you for sharing your feedback. We’d like to clarify that Fluent Boards…
    March 2024
    Mar 28 Thu · 16:21
    Meta high
    Joined the organizing team for WordCamp Sylhet, Bangladesh 2024
    May 2023
    May 24 Wed · 08:52
    Polyglots high
    Translated 5 strings on translate.wordpress.org.
    May 22 Mon · 11:18
    Meta high
    Joined the organizing team for WordCamp Sylhet, Bangladesh 2023
    May 22 Mon · 10:43
    Meta high
    Confirmed as a speaker for WordCamp Sylhet, Bangladesh 2023
    January 2023
    Jan 20 Fri · 13:18
    Polyglots high
    Translated 1 string on translate.wordpress.org.
    March 2021
    Mar 30 Tue · 07:20
    Forums med
    Posted a reply to Don’t purchase Ninja Tables Pro, on the site WordPress.org Forums:
    Hello @thananit, Can you please share your ticket id so that we can take a…

    Translations

    1 locale
    bn_BD বাংলা (Bengali) Translation Contributor

    Contributed translations to 1 project.

    WordPress 7.1.x - Development

    View all on translate.wordpress.org