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Posted a reply to Fatal Error in Simple Theme CSS, on the site WordPress.org Forums:
Thanks for sharing that. This appears to be an error in the editor itself rather…

3 days ago

Posted a reply to vat line, on the site WordPress.org Forums:
Hello Henri, Here are two screenshots of the PDFs you sent us: before: after: Is…

5 days ago

Posted a reply to vat line, on the site WordPress.org Forums:
Thanks for providing that Henri, this confirms that the snippet works, it has removed the…

5 days ago

Posted a reply to vat line, on the site WordPress.org Forums:
Note that the above snippet removes (or should remove!) the "(ex VAT)" from the subtotal,…

5 days ago

Posted a reply to Seeing a bullet next to the cart, on the site WordPress.org Forums:
Hi Matt, I see that you are using the Pro version. WordPress.org does not allow…

5 days ago

Posted a reply to Metadata not showing, on the site WordPress.org Forums:
'external plugin data' here is referring to data generated by 3rd party plugins that is…

6 days ago

Posted a reply to Invoice Number not sequential, on the site WordPress.org Forums:
If you have set the 'Display invoice number' setting 'Invoice Number': And you indeed have…

7 days ago

Posted a reply to Fatal error: Allowed memory size of 268435456 bytes exhausted, on the site WordPress.org Forums:
You've posted to the wrong forum, this error comes from WooCommerce PDF Invoices (another plugin…

1 week ago

Posted a reply to Fatal Error in Simple Theme CSS, on the site WordPress.org Forums:
@kmkaiser could you share a screenshot of that error? It's not entirely clear to me…

1 week ago

Posted a reply to Metadata not showing, on the site WordPress.org Forums:
I'm assuming this is a plugin integrating the two parts, which plugin is that? There…

2 weeks ago

Posted a reply to Reload doesn’t work, on the site WordPress.org Forums:
Note that "Test mode" is primarily for testing, for a per-invoice basis and other options,…

2 weeks ago

Posted a reply to Metadata not showing, on the site WordPress.org Forums:
Is this using a third party plugin (like WooCommerce Bookings for example)?

2 weeks ago

Posted a reply to Translation the PDF invoice, on the site WordPress.org Forums:
What's the language of your admin? Our plugin determines the language based on the context:…

2 weeks ago

Posted a reply to Wrong items in the packing slip, on the site WordPress.org Forums:
Hello Gytis, What exactly do you mean by 'non-returnable'? Are you referring to virtual or…

2 weeks ago

Posted a reply to Show in bill whether shipping is taxable or non-taxable, on the site WordPress.org Forums:
we're not allowed by wordpress.org to provide support for our paid extensions on these forums,…

2 weeks ago

Posted a reply to Unwanted invoice number reset, on the site WordPress.org Forums:
Thanks for sharing that, in that case it's possible that you have selected the main…

2 weeks ago

Posted a reply to Unwanted invoice number reset, on the site WordPress.org Forums:
@fabianfabian I'm sorry that you're experiencing these resets. if you have the option "Reset invoice…

2 weeks ago

Posted a reply to Overlapping Subtotal, on the site WordPress.org Forums:
That's certainly possible, an update for PHP8.0 compatibility of the PDF rendering engine we use…

2 weeks ago

Posted a reply to Overlapping Subtotal, on the site WordPress.org Forums:
When you say "html5 output", are you referring to the "Use alternative HTML5 parser to…

2 weeks ago

Posted a reply to Overlapping Subtotal, on the site WordPress.org Forums:
@silvercell you mention you didn't touch the simple template, but it does look like the…

2 weeks ago

Posted a reply to Print shipping tracking on Invoice and order details, on the site WordPress.org Forums:
@cfm168 This part of the code is what was supplied by you in your previous…

2 weeks ago

Posted a reply to About “Send Order Email” metabox, on the site WordPress.org Forums:
Thanks for the suggestions Loic! I agree that it would be good to include instructions…

2 weeks ago

Posted a reply to Easiest way to regenerate 5k+ invoices for orders, on the site WordPress.org Forums:
You could use the wpo_wcpdf_pdf_created hook to store all PDF documents in a location of…

2 weeks ago

Posted a reply to Easiest way to regenerate 5k+ invoices for orders, on the site WordPress.org Forums:
Hello Boris, The 'attachments' folder is not meant as an archive, merely as a temporary…

2 weeks ago

Posted a reply to Only send pdf invoice for some products, on the site WordPress.org Forums:
duplicate, please continue here: https://wordpress.org/support/topic/generate-invoice-only-when-company-name-field-is-filled-in/

2 weeks ago

Posted a reply to Font family CSS getting ignored after last update, on the site WordPress.org Forums:
In the default template we only use the Open Sans font, see: https://github.com/wpovernight/woocommerce-pdf-invoices-packing-slips/blob/v2.8.2/templates/Simple/style.css#L12 (the only…

2 weeks ago

Posted a reply to UNABLE TO EXPAND ZIP IT IS AN UNSOPPORTED FORMAT, on the site WordPress.org Forums:
@rickwall It looks like we didn't receive that email, but I found your purchase and…

2 weeks ago

Posted a reply to Overlapping Text in PDFs, on the site WordPress.org Forums:
Thanks for sharing that Lindsay! I'm still a bit puzzled why that was required at…

2 weeks ago

Posted a reply to Overlapping Text in PDFs, on the site WordPress.org Forums:
Hello Lindsey, Because it's weekend we haven't been able to respond yet, so I'll do…

2 weeks ago

Posted a reply to Print shipping tracking on Invoice and order details, on the site WordPress.org Forums:
Thanks for the heads up! With a small modification you can use that code directly…

2 weeks ago

Posted a reply to Error when changing the statue of an order, on the site WordPress.org Forums:
Thanks for reporting back. I'm closing this issue but Let us know if you need…

3 weeks ago

Posted a reply to Duplicate Orders Created, Skips the order it should of created, on the site WordPress.org Forums:
The issue you describe here sounds like it may be more to do with timing…

3 weeks ago

Posted a reply to Fatal Error: Uncaught Dompdf\\Exception:, on the site WordPress.org Forums:
Our messages crossed, see my last one above. I suspect you're using a very old…

3 weeks ago

Posted a reply to Fatal Error: Uncaught Dompdf\\Exception:, on the site WordPress.org Forums:
I noticed that the version of our plugin is set to 9: WooCommerce PDF Invoices…

3 weeks ago

Posted a reply to Fatal Error: Uncaught Dompdf\\Exception:, on the site WordPress.org Forums:
That's a similar sounding name but I was referring to another option "Use alternative HTML5…

3 weeks ago

Posted a reply to Error when changing the statue of an order, on the site WordPress.org Forums:
It looks like your PHP installation does not have the MBString extension, you could check…

3 weeks ago

Posted a reply to Fatal Error: Uncaught Dompdf\\Exception:, on the site WordPress.org Forums:
Hello Kalel, I'm sorry to hear that. Could you post your system status report from…

3 weeks ago

Posted a reply to No invoice to Customer, on the site WordPress.org Forums:
@deanpain since the issue is resolved, would you consider updating your review? https://wordpress.org/support/topic/no-invoice-to-custoemr/

3 weeks ago

Posted a reply to No invoice to Custoemr, on the site WordPress.org Forums:
Glad to hear that Dean! I would appreciate it if you can update your review:…

3 weeks ago

Posted a reply to Print shipping tracking on Invoice and order details, on the site WordPress.org Forums:
If you can post it here, it's even better, that way other people with the…

3 weeks ago

Posted a reply to Print shipping tracking on Invoice and order details, on the site WordPress.org Forums:
@cfm168 if you share the snippet that was provided to you we can answer the…

3 weeks ago

Posted a reply to No invoice to Custoemr, on the site WordPress.org Forums:
Usually that would be the "Processing" status. With most payment gateways, the status of an…

3 weeks ago

Posted a reply to No invoice to Custoemr, on the site WordPress.org Forums:
You have only selected the manual email here, which is a woocommerce email that is…

3 weeks ago

Posted a reply to No invoice to Custoemr, on the site WordPress.org Forums:
@deanpain sending the PDF invoice to the customer is one of the core features of…

3 weeks ago

Posted a reply to No invoice to Customer, on the site WordPress.org Forums:
@deanpain sending the PDF invoice to the customer is one of the core features of…

3 weeks ago

Posted a reply to simpl RLT not working, on the site WordPress.org Forums:
It sounds like you may have downloaded the source code instead of the compiled packages,…

3 weeks ago

Posted a reply to Discount not applying, on the site WordPress.org Forums:
We also have a bit more information about this in our documentation: https://docs.wpovernight.com/woocommerce-pdf-invoices-packing-slips/difference-between-sale-price-and-discount/ While that…

3 weeks ago

Posted a reply to nested woocommerce folder, on the site WordPress.org Forums:
Our plugin was already using a user configurable constant WC_TEMPLATE_PATH, but this has been deprecated…

3 weeks ago

Posted a reply to Error when trying to print invoice, on the site WordPress.org Forums:
The solution should be the same as last time when you wrote this: Yet this…

3 weeks ago