WordPress.org

Profiles

Jigoshop Support - Paul

Profile picture of Jigoshop Support - Paul
  • Member Since: August 6th, 2013
  • Find me on:

  • Posted a reply to "order confirmation", on the site WordPress Support Forums:
    @Jackie, can you please paste system info?

    2 months ago

  • Posted a reply to "Not able to activate Jigoshop", on the site WordPress Support Forums:
    @Truls We will need to look into it, can you please send us temporary login…

    2 months ago

  • Posted a reply to "Settings don't save", on the site WordPress Support Forums:
    Hi Abdo Ghaly, unfortunately, free/community support is not available 24/7. Developers will be available tomorrow…

    2 months ago

  • Posted a reply to "disable related product tab", on the site WordPress Support Forums:
    Both issues have been resolved.

    2 months ago

  • Posted a reply to "Settings don't save", on the site WordPress Support Forums:
    hi, It is normally a problem with wp_memory_limit and php limit.. Can you please send…

    2 months ago

  • Posted a reply to "jigoshop not sending emails", on the site WordPress Support Forums:
    Hi Marko, Try to regenerate defaults: Jigoshop --> Settings --> General --> Email details -->…

    2 months ago

  • Posted a reply to "Inconsistencies in the sales report", on the site WordPress Support Forums:
    From the version 17 sales reports are much more robust... we would strongly recommend upgrading…

    2 months ago

  • Posted a reply to "Hangs after clicking 'Place Order'", on the site WordPress Support Forums:
    Hi Simon, Thank you for letting us know.

    2 months ago

  • Posted a reply to "SagePay Form addon", on the site WordPress Support Forums:
    @paulhuckstepp no problem. Thank you for letting us know

    2 months ago

  • Posted a reply to "My support request was just deleted and topic closed!", on the site WordPress Support Forums:
    not by us.. perhaps moderators have recognized it as a spam or something..

    3 months ago

  • Posted a reply to "PayPal Pro for Jigoshop", on the site WordPress Support Forums:
    Thanks for letting us know

    3 months ago

  • Posted a reply to "Table rate shipping dissapeared", on the site WordPress Support Forums:
    @Ezakial, no you dont have to purchase it again.. please just update it from my-account…

    4 months ago

  • Posted a reply to "best shop in wordpress", on the site WordPress Support Forums:
    @fotomaster did you start support thread about it?

    4 months ago

  • Posted a reply to "SagePay Form addon", on the site WordPress Support Forums:
    ok, so it looks like update was done, but something is wrong with an URL..…

    4 months ago

  • Posted a reply to "SagePay Form addon", on the site WordPress Support Forums:
    according to a change log: * 2.1 - 2015-04-04 * New: Support for 3.00 API.…

    4 months ago

  • Posted a reply to "problem adding or editing products", on the site WordPress Support Forums:
    it looks like a problem with WordPress update rather than jigoshop. Try to override all…

    4 months ago

  • Posted a reply to "Non-selectable variations are not grayed out.", on the site WordPress Support Forums:
    hence the base of your website is http://frontierworld.nl/dev3/ you may have to: - a "WordPress…

    4 months ago

  • Posted a reply to "Non-selectable variations are not grayed out.", on the site WordPress Support Forums:
    Can you open chrome console and check if there are any errors when you open…

    4 months ago

  • Posted a reply to "Wrong Country Code", on the site WordPress Support Forums:
    @elitistdogg Please update to 1.17.5.1 or above (1.17.6 was just released) - I believe it…

    4 months ago

  • Posted a reply to "Non-selectable variations are not grayed out.", on the site WordPress Support Forums:
    Please update wordpress and jigoshop to the latest versions and increase PHP Memory Limit to…

    4 months ago

  • Committed [1155096] to Plugins Trac:
    Tested on WordPress up to version 4.2.2

    4 months ago

  • Posted a reply to "Jigoshop Checkout", on the site WordPress Support Forums:
    edgehouse please update to 1.17.5.1

    4 months ago

  • Posted a reply to "Jigoshop Checkout", on the site WordPress Support Forums:
    please send ftp details to support@jigoshop.com

    4 months ago

  • Posted a reply to "Can't view/insert media files when Jigoshop is active", on the site WordPress Support Forums:
    can you check in chrome if you have any errors in a console on the…

    4 months ago

  • Posted a reply to "Can't view/insert media files when Jigoshop is active", on the site WordPress Support Forums:
    Hi Simon, can you please post system info?

    4 months ago

  • Posted a reply to "Jigoshop Checkout", on the site WordPress Support Forums:
    rename /var/www/vhosts/rgactive.com/httpdocs/wp-content/themes/rgactive/jigoshop/checkout/ to something else and the template will be recreated...

    4 months ago

  • Posted a reply to "Jigoshop Checkout", on the site WordPress Support Forums:
    @edgehouse there is 500 error in the checkout.. can you please post error log from…

    4 months ago

  • Posted a reply to "Filtering Premium plugin still not working", on the site WordPress Support Forums:
    Hi David, It looks like some old development version of the plugin. Can you please…

    4 months ago

  • Posted a reply to "Wrong Country Code", on the site WordPress Support Forums:
    @elitistdogg Unfortunately we are unable to reproduce it. Our developers will ask you for more…

    4 months ago

  • Posted a reply to "Credit Card Orders do not "Auto-Complete"", on the site WordPress Support Forums:
    @tresmelendez, Thank you for letting us know that it's resolved now. We are sorry that…

    4 months ago

  • Committed [1147752] to Plugins Trac:
    Empty line before Jigoshop Version comment removed

    4 months ago

  • Committed [1147749] to Plugins Trac:
    Compatibility up to WordPress 4.2.1 added to readme.txt

    4 months ago

  • Committed [1147748] to Plugins Trac:
    Compatibility up to WordPress 4.2.1 added

    4 months ago

  • Posted a reply to "Upgraded to 1.17.3 now users cant checkout", on the site WordPress Support Forums:
    @stutaylor, It's good to hear the solution works. Thanks for letting us know.

    4 months ago

  • Posted a reply to "Email notification", on the site WordPress Support Forums:
    @blazing8 No problem. We are happy to help.

    4 months ago

  • Posted a reply to "CSS buttons for checkout", on the site WordPress Support Forums:
    @eundd, We are happy to help.

    4 months ago

  • Posted a reply to "Allow Guest Purchases not working", on the site WordPress Support Forums:
    @bluehatdesign, I have just placed an order without any issues on one of our test…

    4 months ago

  • Posted a reply to "Email notification", on the site WordPress Support Forums:
    Hi blazing8, We have added html emails to the jigoshop core in jigoshop 1.16. The…

    4 months ago

  • Posted a reply to "The Product-Title isn't on my single product page", on the site WordPress Support Forums:
    thanks for an update... I was looking into it, it saved me time. Paul

    4 months ago

  • Posted a reply to "Wordpay Preferential Jigoshop Partner Rates", on the site WordPress Support Forums:
    paulinelephew, When you register with Worldpay you can pick jigoshop when asked "how did you…

    4 months ago

  • Posted a reply to "Credit Card Orders do not "Auto-Complete"", on the site WordPress Support Forums:
    please change name of the jigoshop-jigoshop-2checkout directory to anything else with using your ftp server.

    4 months ago

  • Posted a reply to "Shopping Cart Security", on the site WordPress Support Forums:
    hmm .. you can try to open https://<website>/ or in linux use curl -v https://<website>/…

    4 months ago

  • Posted a reply to "Shopping Cart Security", on the site WordPress Support Forums:
    Hi pattyc, Under Jigoshop --> Settings --> General Enable following option: "Force SSL on checkout"…

    4 months ago

  • Posted a reply to "Can't place order: Please verify that all your information is correctly entered", on the site WordPress Support Forums:
    @eundd We are happy to help. Please don't hesitate to contact us if you have…

    4 months ago

  • Posted a reply to "COD orders show as "Processing"", on the site WordPress Support Forums:
    Pepper 78, Post system info from Jigoshop --> System Info

    4 months ago

  • Posted a reply to "Tax Rates", on the site WordPress Support Forums:
    This issue has been resolved. Please update to 1.17.3

    4 months ago

  • Posted a reply to "Tax Rates", on the site WordPress Support Forums:
    It shouldn't affect any existing settings and you might have setup already. Paul

    4 months ago

  • Posted a reply to "COD orders show as "Processing"", on the site WordPress Support Forums:
    Hi Pepper 78, Can you please post system info? Thanks, Paul

    4 months ago

  • Posted a reply to "COD orders show as "Processing"", on the site WordPress Support Forums:
    Pepper 78, issue described above is for COD (Cach on delivery) orders. Do you experience…

    4 months ago

  • Posted a reply to "Tax Rates", on the site WordPress Support Forums:
    Hi pattyc, It's been fixed in 1.17.3 which is about to be released in the…

    4 months ago

Plugins

  • Jigoshop

    User rating