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Jigoshop Support - Paul

Profile picture of Jigoshop Support - Paul
  • Member Since: August 6th, 2013
  • Find me on:

  • Posted a reply to "Shopping Cart Security", on the site WordPress Support Forums:
    hmm .. you can try to open https://<website>/ or in linux use curl -v https://<website>/…

    3 hours ago

  • Posted a reply to "Shopping Cart Security", on the site WordPress Support Forums:
    Hi pattyc, Under Jigoshop --> Settings --> General Enable following option: "Force SSL on checkout"…

    3 hours ago

  • Posted a reply to "Can't place order: Please verify that all your information is correctly entered", on the site WordPress Support Forums:
    @eundd We are happy to help. Please don't hesitate to contact us if you have…

    14 hours ago

  • Posted a reply to "COD orders show as "Processing"", on the site WordPress Support Forums:
    Pepper 78, Post system info from Jigoshop --> System Info

    1 day ago

  • Posted a reply to "Tax Rates", on the site WordPress Support Forums:
    This issue has been resolved. Please update to 1.17.3

    1 day ago

  • Posted a reply to "Tax Rates", on the site WordPress Support Forums:
    It shouldn't affect any existing settings and you might have setup already. Paul

    1 day ago

  • Posted a reply to "COD orders show as "Processing"", on the site WordPress Support Forums:
    Hi Pepper 78, Can you please post system info? Thanks, Paul

    2 days ago

  • Posted a reply to "COD orders show as "Processing"", on the site WordPress Support Forums:
    Pepper 78, issue described above is for COD (Cach on delivery) orders. Do you experience…

    2 days ago

  • Posted a reply to "Tax Rates", on the site WordPress Support Forums:
    Hi pattyc, It's been fixed in 1.17.3 which is about to be released in the…

    2 days ago

  • Posted a reply to "Checkout Error When Click on Place Order Button", on the site WordPress Support Forums:
    Hi jabna, I have asked one of our developers to look into it. They should…

    2 days ago

  • Posted a reply to "Product image not updating", on the site WordPress Support Forums:
    Hi popotvin, Please be advised that there is an issue with reports that we are…

    2 days ago

  • Posted a reply to "Product Pictures", on the site WordPress Support Forums:
    Hi pattyc, no problem, I'm happy to help. Please let me know if you have…

    2 days ago

  • Posted a reply to "Reports", on the site WordPress Support Forums:
    Hi elitistdogg, Yes, I'm aware of it. Our main core developer was not available and…

    2 days ago

  • Posted a reply to "Product Pictures", on the site WordPress Support Forums:
    http://pinegrovecandle.com/product/status-jar it works fine.. you have added an inline image as opposed to featured image..

    3 days ago

  • Posted a reply to "Tabs in Settings not working", on the site WordPress Support Forums:
    ooh.. ok, thank you for your feedback. I'm glad to hear it's working now.. Can…

    3 days ago

  • Posted a reply to "Shortcodes not working in HTML emails", on the site WordPress Support Forums:
    Hi carolemarshall, Please update to the latest version and try again. Paul

    3 days ago

  • Posted a reply to "Jigoshop Web Optimization System", on the site WordPress Support Forums:
    Hi Luke, JWOS requires php 5.3. In Jigoshop 1.17.0 and above we don't use JWOS.…

    3 days ago

  • Posted a reply to "Add to cart not working for users who are not logged in", on the site WordPress Support Forums:
    mandledesign, Thanks for letting us know. Paul

    3 days ago

  • Posted a reply to "Error! Jigoshop requires at least 128M of memory! Your system currently has: 268", on the site WordPress Support Forums:
    BTW from now on we recommend 96M not 64 + you can add it with…

    3 days ago

  • Posted a reply to "Product Pictures", on the site WordPress Support Forums:
    For a benefit of everyone who experience the same problem... I have installed on the…

    3 days ago

  • Posted a reply to "Product Pictures", on the site WordPress Support Forums:
    "Warning! Jigoshop requires at least 64M of memory for WordPress! Your system currently has: 40M.…

    3 days ago

  • Posted a reply to "Product Pictures", on the site WordPress Support Forums:
    pattyc, Please create an admin account and send me login details to support@jigoshop.com and I…

    3 days ago

  • Posted a reply to "Free shipping coupon for home country only?", on the site WordPress Support Forums:
    Hi Degas, Michael, I can see it as a useful feature and as such I'm…

    3 days ago

  • Posted a reply to "Product image not updating", on the site WordPress Support Forums:
    Hi popotvin, Please update to Jigoshop 1.17.2 which was released about an hour ago... It…

    3 days ago

  • Posted a reply to "Registering at Jigoshop.com", on the site WordPress Support Forums:
    Quick update: one of the web servers was holding emails in a queue. Geggsy is…

    3 days ago

  • Posted a reply to "Product Pictures", on the site WordPress Support Forums:
    Hi pattyc, It might me a silly question, but did you try refreshing the page…

    3 days ago

  • Posted a reply to "Registering at Jigoshop.com", on the site WordPress Support Forums:
    hi Geggsy, we receive number of emails from our websites every day... I have just…

    3 days ago

  • Posted a reply to "Jigoshop causing lots of server log errors", on the site WordPress Support Forums:
    Jigoshop 2.0 is ready, but the problem is to get theme developers to update their…

    3 days ago

  • Posted a reply to "Product Pictures", on the site WordPress Support Forums:
    Hi knitserene, I'm glad to hear it's working fine. Please don't hesitate to contact us…

    3 days ago

  • Posted a reply to "Product Pictures", on the site WordPress Support Forums:
    We have received first feedback from our clients that it's working fine. I will mark…

    3 days ago

  • Posted a reply to "Field for link to affiliateproduct no longer availlable?", on the site WordPress Support Forums:
    BTW issue with images was sorted. please update to 1.17.2

    3 days ago

  • Posted a reply to "Product Pictures", on the site WordPress Support Forums:
    BTW 1.17.2 was just released. Sorry for a delay.

    3 days ago

  • Posted a reply to "Product Pictures", on the site WordPress Support Forums:
    Next week we are releasing JRTO which is a free independent plugin that allows for…

    3 days ago

  • Posted a reply to "Product Pictures", on the site WordPress Support Forums:
    Geggsy, WinSCP is your friend (free software) and it also supports scp and sftp protocols…

    3 days ago

  • Posted a reply to "Product Pictures", on the site WordPress Support Forums:
    15 minutes... I have just received a confirmation...

    3 days ago

  • Posted a reply to "Product Pictures", on the site WordPress Support Forums:
    knitserene, if you have access to the server where the website is hosted then you…

    3 days ago

  • Posted a reply to "Product Pictures", on the site WordPress Support Forums:
    Hi all, problem was resolved, but it wasn't released on WordPress for some reason. Please…

    3 days ago

  • Posted a reply to "Field for link to affiliateproduct no longer availlable?", on the site WordPress Support Forums:
    Hi Breinbrouwsels thanks for letting us know.. we have checked it on 4 different websites…

    4 days ago

  • Posted a reply to "Product Pictures", on the site WordPress Support Forums:
    Hi Wanda, I'm sorry for a delay. new update is in UA testing phase. If…

    4 days ago

  • Posted a reply to "Moneris Direct CA Gateway for Jigoshop", on the site WordPress Support Forums:
    I will keep this ticket open until we re-develop the gateway in question.

    4 days ago

  • Posted a reply to "UPS Shipping", on the site WordPress Support Forums:
    Frank, Just a quick confirmation: It's been added to a list of tasks for developers.

    4 days ago

  • Posted a reply to "UPS Shipping", on the site WordPress Support Forums:
    Hi Frank, We can add that functionality so that you will be able to chose…

    4 days ago

  • Posted a reply to "Tabs in Settings not working", on the site WordPress Support Forums:
    its been resolved in 1.17.1

    4 days ago

  • Posted a reply to "Over a million SKUs system requirements", on the site WordPress Support Forums:
    Hello all, Jigoshop is a WordPress plugin that uses WordPress posts to store the products…

    4 days ago

  • Posted a reply to "Product Pictures", on the site WordPress Support Forums:
    Hi knitserene, We are aware of that issue. We will release the update shortly.

    4 days ago

  • Posted a reply to "Reports", on the site WordPress Support Forums:
    It was fixed in 1.17.1, please update your website(s)

    4 days ago

  • Posted a reply to "Brak powiadomienia admina o zakupie produktu", on the site WordPress Support Forums:
    Hi mattom, please regenerate emails under Jigoshop --> Settings --> General

    4 days ago

  • Posted a reply to "Jigoshop causing lots of server log errors", on the site WordPress Support Forums:
    Hi Simon, Jigoshop is a large plugin and depending on number of clients and number…

    4 days ago

  • Posted a reply to "Field for link to affiliateproduct no longer availlable?", on the site WordPress Support Forums:
    Breinbrouwsels, Thanks for letting us know. Release 1.17 has number of changes, some of them…

    4 days ago

  • Posted a reply to "Jigoshop causing lots of server log errors", on the site WordPress Support Forums:
    Hi Simon Blackbourn, Looks to me like a server limitation: http://stackoverflow.com/questions/2247977/what-does-zend-mm-heap-corrupted-mean

    4 days ago

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