Profiles

Posted a reply to Tax Rates Duplicating? (Admin reports), on the site WordPress.org Forums:
Hello, Paulo here from WooCommerce.com Support. 👋️ Using Manual Tax rates, not automatic, my Reports…

Posted a reply to Error on email previews w/WC 9.7.0 when “email enhancements” enabled, on the site WordPress.org Forums:
Hello, Thanks for reporting this! What you're describing exists at the intersection of a free…

Posted a reply to Translations stopped being respected in Filter by Attribute block, on the site WordPress.org Forums:
Hello, When I make a copy of this translation and tick the “Merge strings from…

Posted a reply to Translations stopped being respected in Filter by Attribute block, on the site WordPress.org Forums:
Hello, Thanks for writing back and sharing the additional details. I tested this just now…

Posted a reply to Missing ShipNotify XML input, on the site WordPress.org Forums:
Hello @captainblue01, we have updated the plugin and the database I'm not sure if you're…

Posted a reply to Update to 9.4.3 causes error in backend and Warning: Empty patterns received fro, on the site WordPress.org Forums:
Hello @mschuessler, Thanks for contacting us! Please note that those are warnings being logged, not…

Posted a reply to Security Update warning won’t go away, on the site WordPress.org Forums:
Hey @antoinek95, This topic has been inactive for a while, so I’m closing it. Please…

Posted a reply to WooCommerce Subscriptions, on the site WordPress.org Forums:
Hey @moeclone, As mentioned before, WordPress.org rules prohibit us from providing support for premium plugins…

Posted a reply to Datebase errors after update (hpos, LegacyDataCleanup, Commands out of sync), on the site WordPress.org Forums:
Hey @codings, I'll go ahead and close this topic for now. Please let us know…

Posted a reply to Incorrect tax being applied on recaulculation, on the site WordPress.org Forums:
Hey @reubenlara 👋 Thanks for your patience while we checked this. I believe that what…

Posted a reply to Only seeing one action in progress at any time, using “high volume” plugin, on the site WordPress.org Forums:
Hey @toddlevy 👋 We haven't heard from you in a while, so I'll go ahead…

Posted a reply to Tracking information sent to wrong order, on the site WordPress.org Forums:
Hello, Just a quick follow-up to let you know that the fix is ready, and…

Posted a reply to Not working, requires Jetpack bloatware, on the site WordPress.org Forums:
Hello @jsding, Sorry to hear about the issues you faced with WooCommerce Shipping & Tax.…

Posted a reply to sv-wc-payment-gateway-payment-form.min.css.map error, on the site WordPress.org Forums:
Hey @noahjose 👋 I see that you have since opened a support ticket over at…

Posted a reply to Suggested patch for perf and plugin compatibility, on the site WordPress.org Forums:
Hello @shaunek, Thanks for taking the time to share your code suggestions. We have an…

Posted a reply to black after claim your site, on the site WordPress.org Forums:
Hello! We have seen instances of a blank page showing after claiming the site. If…

Posted a reply to Slow queries in the core, on the site WordPress.org Forums:
Great! Thanks for sharing the resolution. I'll go ahead and close this topic.

Posted a reply to Slow queries in the core, on the site WordPress.org Forums:
Hello, I tried disabling all plugins (except Woocommerce). The result is still the same. 20-30…

Posted a reply to Not Working, on the site WordPress.org Forums:
To close the loop here, I wanted to share some context as it can help…

Posted a reply to Compatibility with FloristPress, on the site WordPress.org Forums:
Hello @leggroup 👋 I'm trying to set up a test site to check this. Can…

Posted a reply to Cannot Claim Website – Different Errors, on the site WordPress.org Forums:
You're welcome! Glad we could help. I'll go ahead and close this topic, please open…

Posted a reply to Shipping label keeps asking to add credit card, on the site WordPress.org Forums:
Hey @kryptonitecreative, I answered your review just now, please contact us at Woo.com. The public…

Posted a reply to Not Working, on the site WordPress.org Forums:
Hey @kryptonitecreative, Sorry to hear about that. I'm not finding a recent ticket with your…

Posted a reply to WooCommerce is NOT allowing me to print a First Class International Label, on the site WordPress.org Forums:
Hello @grapegrapegrape, Just a quick follow-up to share some news. The developer team has made…

Posted a reply to Unable to send documents with USPS First Class International, on the site WordPress.org Forums:
Hello @luciebaker, Just a quick follow-up to share some news. The developer team has made…

Posted a reply to Can’t ship with USPS – First Class Mail International, on the site WordPress.org Forums:
Hello @darkearth10, Just a quick follow-up to share some news. The developer team has made…

Posted a reply to Requires Jetpack, on the site WordPress.org Forums:
Hello @dvbels, I wanted to let you know that with the 2.4.0 release of the…

Posted a reply to Forcing JETPACK, on the site WordPress.org Forums:
Hello @douglasmikado, I wanted to let you know that with the 2.4.0 release of the…

Posted a reply to Don’t bother, on the site WordPress.org Forums:
Hello @brankica, I wanted to let you know that with the 2.4.0 release of the…

Posted a reply to Still no live rates, on the site WordPress.org Forums:
Hello @chadwickhugh, Thanks for sharing your feedback! I can confirm that, at this point, the…

Posted a reply to Able to view subscribers despite not granting “Manage subscribers” capability, on the site WordPress.org Forums:
Hello @aldisruiz, The team has confirmed that it's expected behavior that a user with the…

Posted a reply to Able to view subscribers despite not granting “Manage subscribers” capability, on the site WordPress.org Forums:
Hello, Thanks for writing back and sharing the additional details. I can confirm that, by…

Posted a reply to Jetpack is no longer required! :), on the site WordPress.org Forums:
Thank you! We really appreciate you taking the time to leave us a positive review.

Posted a reply to Unable to send documents with USPS First Class International, on the site WordPress.org Forums:
Hello, After discussing this with the developer team, they asked that the conversation is taken…

Posted a reply to WooCommerce is NOT allowing me to print a First Class International Label, on the site WordPress.org Forums:
Hello, After discussing this with the developer team, they asked that the conversation is taken…

Posted a reply to Can’t ship with USPS – First Class Mail International, on the site WordPress.org Forums:
Hello, There are a number of people reporting the same issue, there’s got to be…

Posted a reply to Can’t ship with USPS – First Class Mail International, on the site WordPress.org Forums:
Hey @darkearth10, Thanks for sharing the additional details. We're still investigating why this error started…

Posted a reply to It doesn’t read GTIN from WooCommerce, on the site WordPress.org Forums:
Hello, The issue is, that the plugin has its own GTIN field which must be…

Posted a reply to List of all WooPayments Cookies, on the site WordPress.org Forums:
Hello, Yes, I’ve of course tried that and it works as expected with caching disabled.…

Posted a reply to List of all WooPayments Cookies, on the site WordPress.org Forums:
Hello, I recommend temporarily disabling any caching, so you can test if the WooPayments currency…

Posted a reply to List of all WooPayments Cookies, on the site WordPress.org Forums:
Hello, Configuring your caching plugin as outlined in the WooCommerce guide linked below should be…

Posted a reply to Garbage without live shipping rates, on the site WordPress.org Forums:
Hello, Thanks for sharing your thoughts on the WooCommerce Shipping & Tax plugin. To clarify,…

Posted a reply to Pulling Custom Fields into Shipstation, on the site WordPress.org Forums:
Hello @amgill, I replied to your ticket in WooCommerce.com a few weeks ago. 🙂 I…

Posted a reply to Label never printed, can’t reprint, on the site WordPress.org Forums:
Hi @odingalt, That is an automatic reply from our AI Support Assistant. At the end…

Posted a reply to Label never printed, can’t reprint, on the site WordPress.org Forums:
Thanks for confirming @odingalt! Please contact us at WooCommerce.com > My Account > Support, so…

Posted a reply to Shipstation incorrectly syncing fees as products, on the site WordPress.org Forums:
Hello @tristanmason, At a first glance the developer team agreed that this might be a…

Posted a reply to Shipstation incorrectly syncing fees as products, on the site WordPress.org Forums:
Hello @tristanmason, Thanks for sharing the additional details. Let me check that with the developer…

Posted a reply to Combined Stock, Parent + Variation, on the site WordPress.org Forums:
Hello, When you enable inventory management at the variation level you replace whatever inventory is…

Posted a reply to GA4 but setting Tag on our own – migration issue, on the site WordPress.org Forums:
Hello, Thanks for taking the time to share your feedback and submit a feature request.…

Posted a reply to Stripe plugin keeps nagging, on the site WordPress.org Forums:
Hello, Please update WooCommerce to version 7.8.0 if you haven't already. It should fix for…