olektidio
@olektidio on WordPress.org
- Member Since: August 26th, 2016
Contribution History
olektidio’s badges:- Translation Contributor Translation Contributor
- Plugin Developer Plugin Developer
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Posted a reply to WARNING, on the site WordPress.org Forums:
Hello there! I'm afraid you are in full control of both installing and uninstalling Tidio…4 weeks ago
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Posted a reply to NOT FREE and SNEAKY, on the site WordPress.org Forums:
Hi, Our service is free-forever on the Basic plan. You don't have to pay to…2 months ago
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Posted a reply to Plugin multi-site wordpress, on the site WordPress.org Forums:
Hi there, thank you for reaching out to us. The only option to have messages…3 months ago
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Posted a reply to real-time visitor monitoring??, on the site WordPress.org Forums:
Hi, no. At the moment we don't offer the notification for new visitors on mobile…3 months ago
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Posted a reply to widget not showing, on the site WordPress.org Forums:
It would be best if you could contact our support team directly on our main…4 months ago
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Posted a reply to widget not showing, on the site WordPress.org Forums:
Hi there, Please try to disable or flush the caching plugin. This usually helps. If…4 months ago
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Posted a reply to How to set click to chat?, on the site WordPress.org Forums:
Hello, It is possible to have the chat widget opened using a particular element on…4 months ago
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Posted a reply to TIDIO (Setting a timer to chat), on the site WordPress.org Forums:
Hi there! You can delay your Chatbots (automated messages) by using the Delay action node…4 months ago
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Posted a reply to How to Uninstall The Plugin, on the site WordPress.org Forums:
Hi there! Could you please send us an email with your website address to support@tidio.net?…5 months ago
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Posted a reply to How to unban visitors ?, on the site WordPress.org Forums:
Hi, please try visiting the settings section - you will see a list of all…5 months ago
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Posted a reply to The chat widget does not show up, on the site WordPress.org Forums:
Hi there! I see that you use some kind of cache plugins on your website…7 months ago
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Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[Tidio Live Chat] 302 Redirect, on the site WordPress.org Forums:
That’s correct. We are planning to continue supporting the old widget for a bit. No…7 months ago
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Posted a reply to [Tidio Live Chat] 302 Redirect, on the site WordPress.org Forums:
Hi there, This status occurs when a resource or page you’re attempting to load has…7 months ago
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Posted a reply to [Tidio Live Chat] Tidio free plugin is it compatible with WPML and multidomain sites?, on the site WordPress.org Forums:
Hi there, If that’s a multidomain site with a WPML plugin – installing Tidio on…7 months ago
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Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[Tidio Live Chat] Language message operator, on the site WordPress.org Forums:
Hi there, Please contact our support team on our main website – We may need…7 months ago
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Posted a reply to [Tidio Live Chat] Delay Tidio load time, on the site WordPress.org Forums:
Hi there @sweetp It appears that you have copy-pasted the example script, which, in fact,…7 months ago
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Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[Tidio Live Chat] Styling the CSS, on the site WordPress.org Forums:
Closing this ticket, feel free to contact us on our main website.8 months ago
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Posted a reply to Chat underneath menu on mobile, on the site WordPress.org Forums:
Hi Melissa, We’ve checked that and everything looks correct on our side. That issue is…8 months ago
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Posted a reply to [Tidio Live Chat] Don’t be deceived, it’s no where near free, on the site WordPress.org Forums:
Hi there, I’m sorry for a bad experience, but the chat is available forever-free in…9 months ago
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Posted a reply to [Tidio Live Chat] Woww !!, on the site WordPress.org Forums:
Thank you so much! 🙂9 months ago
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Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[Tidio Live Chat] Chat now offline: Edit standard offline message, on the site WordPress.org Forums:
Hi there, We’ll be happy to help you edit that setting via our support chat.…9 months ago
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Posted a reply to How To Get Current User’s Name, Email + User Role via API, on the site WordPress.org Forums:
Well done, Daniel! 🙂10 months ago
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Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[Tidio Live Chat] Translation and Overlapping issues, on the site WordPress.org Forums:
Thank you so much for your warm feedback. That system message cannot be translated, unfortunately.…11 months ago
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Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[Tidio Live Chat] Plugin not working on mobile site, on the site WordPress.org Forums:
Hi there, I’m really sorry for the late answer. The reply failed to send or…11 months ago
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Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[Tidio Live Chat] Use embedded custom icon, chat box from JS?, on the site WordPress.org Forums:
Hi there, currently it’s not possible to change the widget icon. You can use a…11 months ago
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Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[Tidio Live Chat] Multiple Product Specialists, on the site WordPress.org Forums:
Hi there, Yes, of course, you can do that by adding another operator seats. 3…11 months ago
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Posted a reply to How do I get it to respond automatically?, on the site WordPress.org Forums:
Hi Martin, Our chatbot is a hybrid between Natural Language Processing and a decision tree.…11 months ago
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Posted a reply to [Tidio Live Chat] Styling the CSS, on the site WordPress.org Forums:
Hi there, I’m afraid that we don’t have a way of resizing the chat in…12 months ago
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Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[Tidio Live Chat] Plugin has stopped working, on the site WordPress.org Forums:
Hi there, Please try the latest version of our plugin – it loads the chat…1 year ago
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Posted a reply to Chat Never Looked Better, on the site WordPress.org Forums:
What an amazing review! :O Thank you so much, Michael1 year ago
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Posted a reply to Trying to Pull User Information Into Tidio Chat, on the site WordPress.org Forums:
Hi Michael, if the snippet you presented is in some kind of a php file,…1 year ago
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Posted a reply to [Tidio Live Chat] Plugin does not redirect to logged in session, on the site WordPress.org Forums:
Hi there! When you clear your account data, the next time you click on ‘Tidio…1 year ago
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Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[Tidio Live Chat] WPO, on the site WordPress.org Forums:
Hey Camilo. This change in redirections will not happen over the next two quarters. Apologies…1 year ago
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Posted a reply to How Can i Create URL for chat button, on the site WordPress.org Forums:
Hi again! Our support representative has just contacted you with all the details necessary to…1 year ago
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Posted a reply to How Can i Create URL for chat button, on the site WordPress.org Forums:
Hi there! As much as we can't really help creating a button for you, we…1 year ago
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Posted a reply to Translate, on the site WordPress.org Forums:
Hi Alex! Our Multilanguage feature works automatically by detecting a visitor's browser language and adjusting…1 year ago
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Posted a reply to OK, but not ‘all that’, on the site WordPress.org Forums:
Hi John, I'm really sorry to see your review. I'm also worried about the fact…1 year ago
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Posted a reply to WPO, on the site WordPress.org Forums:
Hi Camilo, We'll remove the redirections as soon as the old theme stops being supported.…1 year ago
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Posted a reply to you have to register – NOT FREE, on the site WordPress.org Forums:
Hi @sergiolozano, can you reach out to me at olek@tidio.net?1 year ago
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Posted a reply to you have to register – NOT FREE, on the site WordPress.org Forums:
Hey, we've updated that text in the plugin section. Thanks for spotting that.1 year ago
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Posted a reply to you have to register – NOT FREE, on the site WordPress.org Forums:
ok, please contact us on our live chat in case of any issues or questions…1 year ago
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Posted a reply to you have to register – NOT FREE, on the site WordPress.org Forums:
ok, apologies for the problem, other than that the plugin is one of the best-rated…1 year ago
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Posted a reply to you have to register – NOT FREE, on the site WordPress.org Forums:
Hi there, Our chat plugin is forever free after the 7-day trial. You will not…1 year ago
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Posted a reply to Redirection with JS of Tidio Chat, on the site WordPress.org Forums:
Hi Thierry, The plugin installs our code right at the bottom of the <body>. When…1 year ago
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Posted a reply to NOT free, on the site WordPress.org Forums:
Hi there, Please contact me at olek@tidio.net1 year ago
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Posted a reply to NOT free, on the site WordPress.org Forums:
The chat is forever free after the trial. We offer the trial to let you…1 year ago
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Posted a reply to Great Live Chat System, on the site WordPress.org Forums:
Thank you so much for your review! We'll continue adding new features to our software.…1 year ago
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Posted a reply to CSS Styling?, on the site WordPress.org Forums:
Hi there, There are a few options possible - you can move the chat up,…1 year ago
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Posted a reply to sorry had to delete, on the site WordPress.org Forums:
Sorry to hear that and thank you for your warm words. :)1 year ago
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Posted a reply to not working, on the site WordPress.org Forums:
I'm happy to see that this helped! You should be able to re-enable Swift Performance…1 year ago
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Tidio Live Chat
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