Profiles

Posted a reply to Latest update broke custom email tag in functions.php file, on the site WordPress.org Forums:
I sent a response to your support ticket - please send any responses in reply…

Posted a reply to Order showing in Pending, on the site WordPress.org Forums:
I see one of our developers has responded to your ticket submitted via our site…

Posted a reply to Solution: Access Genesis Custom Footer After Genesis 2.10 Update, on the site WordPress.org Forums:
Hi @lucianogian - I just released an update to move the Genesis Custom Footer settings…

Posted a reply to Is this plugin still maintained?, on the site WordPress.org Forums:
Letting you know the update was just pushed - let me know if you run…

Posted a reply to Is this plugin still maintained?, on the site WordPress.org Forums:
No problem! I hope to make some time to work on the update in the…

Posted a reply to Is this plugin still maintained?, on the site WordPress.org Forums:
The plugin is sort of in limbo, currently - I do plan to update it…

Posted a reply to Unable to create or view an invoice, on the site WordPress.org Forums:
Are you using a security plugin? If so, you may need to check your settings…

Posted a reply to Conflict Error: Sliced Invoices & Gmail SMTP, on the site WordPress.org Forums:
Thanks for confirming! Let us know if there is anything we need to do from…

Posted a reply to Conflict Error: Sliced Invoices & Gmail SMTP, on the site WordPress.org Forums:
Hi Mike, Sorry you're having trouble! The error is coming from your SMTP plugin, so…

Posted a reply to Hook for checking invocie status, on the site WordPress.org Forums:
It's a hook, which means you can add whatever code you need like this: add_action('sliced_invoices_status_update',…

Posted a reply to Hook for checking invocie status, on the site WordPress.org Forums:
In general, this sort of customization is outside the scope of our support. Feel free…

Posted a reply to Quick edit resets STATUS to CANCELLED, on the site WordPress.org Forums:
I've reported this to our developer so we can check it out. Thank you for…

Posted a reply to Edit user form fields, on the site WordPress.org Forums:
I don't know of any fields we are adding to the user edit screen -…

Posted a reply to Menu not visible. Conflict with Amazon Associates Link Builder last update, on the site WordPress.org Forums:
Can you please open a ticket on our website? I see you have at least…

Posted a reply to Menu not visible. Conflict with Amazon Associates Link Builder last update, on the site WordPress.org Forums:
You will likely need to open a ticket with the developer for the Amazon Associates…

Posted a reply to Missing very important features, on the site WordPress.org Forums:
Thanks so much for your feedback! We are always looking to make Sliced Invoices better…

Posted a reply to Payment Page to not load paypal, on the site WordPress.org Forums:
Thanks for letting us know!

Posted a reply to So far, I’m impressed, on the site WordPress.org Forums:
Thanks for your feedback! We do have a code snippet that will create random slugs…

Posted a reply to Payment Page to not load paypal, on the site WordPress.org Forums:
Unfortunately I'm unable to view the URL you provided - can you provide the link…

Posted a reply to Create Sliced Invoice Quote user from WP Booking System, on the site WordPress.org Forums:
Thanks so much for this suggestion! Please consider adding it to our Feature Requests list…

Posted a reply to Payment Details Don’t Appear on Invoice, on the site WordPress.org Forums:
Okay, great! Thanks so much for letting us know how you resolved the issue.

Posted a reply to Payment Details Don’t Appear on Invoice, on the site WordPress.org Forums:
Sorry you're having trouble! Can you paste in your system info from Sliced Invoices >…

Posted a reply to tax wrongly calculated, on the site WordPress.org Forums:
That's very odd! Let us know if you encounter the issue again and we'll be…

Posted a reply to Ajax links don’t work, on the site WordPress.org Forums:
Can you confirm this is happening even with no other plugins at all enabled? What…

Posted a reply to Ajax links don’t work, on the site WordPress.org Forums:
We would definitely be getting lots of tickets if this was a universal issue. You…

Posted a reply to Ajax links don’t work, on the site WordPress.org Forums:
Can you try disabling all plugins (other than Sliced) temporarily and see whether the Add…

Posted a reply to Extra client info in woocommerce invoce, on the site WordPress.org Forums:
This is possible, though it would require some custom templating that is beyond the scope…

Posted a reply to Ajax links don’t work, on the site WordPress.org Forums:
Can you confirm what version of PHP is running on your server? Your host should…

Posted a reply to Ajax links don’t work, on the site WordPress.org Forums:
Apologies for the wait time - yesterday was a holiday in the US, and we…

Posted a reply to Notice: Trying to get property of non-objec, on the site WordPress.org Forums:
Can you check your wp-config.php file to see if debugging is turned on? Generally PHP…

Posted a reply to Auto increment / next number to use not working, on the site WordPress.org Forums:
Thank you! We are looking into this to see if we can find out what's…

Posted a reply to Custom Color for emails, on the site WordPress.org Forums:
We have some documentation for customizing the templates available here: https://slicedinvoices.com/support/quote-invoice-templates/ Unfortunately we can't provide…

Posted a reply to Client Searching, on the site WordPress.org Forums:
Right now that option isn't available, but we hope to improve that functionality in a…

Posted a reply to Missing translations / strings wrong., on the site WordPress.org Forums:
Thanks so much! I've opened an issue on Github that you can follow if you'd…

Posted a reply to Auto increment / next number to use not working, on the site WordPress.org Forums:
Hi Stef, Sorry you're having trouble! Can you provide your system info from Sliced Invoices…

Posted a reply to Urgent Help need with Paid Extension and Rev Slider, on the site WordPress.org Forums:
Hi! Please open a ticket via our website as we aren't able to provide support…

Posted a reply to Small request for next update., on the site WordPress.org Forums:
Thanks for the heads up! We've moved this issue to Github and it will be…

Posted a reply to I gave up, on the site WordPress.org Forums:
Sorry you had trouble with setup! If you'd like to open a support topic, we'd…

Posted a reply to Auto-create title/slug from invoice number?, on the site WordPress.org Forums:
Hi Patrick, Thanks for updating! We were looking into this for you but you were…

Posted a reply to Fatal error: Call to undefined function strptime(), on the site WordPress.org Forums:
Sorry you're having trouble! Usually we see this error when a theme or another plugin…

Posted a reply to Error in Invoice Date, on the site WordPress.org Forums:
The lines you mentioned do refer to the date, but just for formatting - we…

Posted a reply to Error in Invoice Date, on the site WordPress.org Forums:
Thanks! We are doing some checking and I'll update you as soon as possible.

Posted a reply to Error in Invoice Date, on the site WordPress.org Forums:
Hi Patrick, Sorry you're having trouble! Sliced Invoices uses the WordPress blog time, whatever it…

Posted a reply to Read More Instead of Add To Cart, on the site WordPress.org Forums:
Can you paste in your system info from Sliced Invoices > Tools > System Info?…

Posted a reply to invoices publicly accessible, on the site WordPress.org Forums:
Hi Mitchel, Thanks for reaching out! We have an extension that allows you to secure…

Posted a reply to Version 2 upgrade, on the site WordPress.org Forums:
I'm currently rolling back a site I updated - we were using the 2.0 beta…