Nikhil G
@nsgawli on WordPress.org
- Member Since: August 5th, 2016
Contribution History
Nikhil G’s badges:- Plugin Developer Plugin Developer
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Posted a reply to Supported File Extensions, on the site WordPress.org Forums:
Hello @broesel1912, We add a .txt extension to documents and upload files. The .txt extensions…1 week ago
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Posted a reply to Publish support view, on the site WordPress.org Forums:
Hello @yayk, Unfortunately, it is not possible.1 week ago
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Posted a reply to Static text fields (info/guidance), on the site WordPress.org Forums:
Hello @soniczoomedia, Thank you for your suggestion. I have added it in our suggestion list.…1 week ago
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Posted a reply to migrate from WP Support Plus Responsive Ticket System, on the site WordPress.org Forums:
Hello @damelco, Yes, you can migrate from Support Plus to SupportCandy. Please see this link…1 week ago
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Posted a reply to Import, on the site WordPress.org Forums:
Hello @damelco, Please create a ticket on our support page. Our support agents will help…3 weeks ago
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Posted a reply to Import, on the site WordPress.org Forums:
Hello @rallinspired, The import feature is available now. Please see this link for details.1 month ago
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Posted a reply to Import, on the site WordPress.org Forums:
Hello @rallinspired, To transfer your licenses to SupportCandy please create a ticket on our support…1 month ago
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Posted a reply to Import, on the site WordPress.org Forums:
Hello @rallinspired, It is under final testing. It will be available this weekend.1 month ago
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Posted a reply to Ticket url in email not working, on the site WordPress.org Forums:
Hello @eammendola, Please make sure you have followed the below steps : 1. Create a…1 month ago
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Posted a reply to email required, on the site WordPress.org Forums:
Hello @frankthi, Unfortunately, it is not possible to create a ticket anonymously. Email address is…1 month ago
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Posted a reply to Do you provide .po files for translations?, on the site WordPress.org Forums:
Hello @jasurdeury, Please create a ticket on our support page, we will share po file…2 months ago
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Posted a reply to Version 2.0.0 does not work for me., on the site WordPress.org Forums:
Hello @helene35200, Can you please create a ticket on our website so that one of…3 months ago
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Posted a reply to Database, on the site WordPress.org Forums:
Hello, Unfortunately it is not possible. As a workaround you can create a custom field…4 months ago
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Posted a reply to Save Changes Button, on the site WordPress.org Forums:
Hello, Can you please create a ticket on our site for further debugging?4 months ago
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Posted a reply to Save Changes Button, on the site WordPress.org Forums:
Hello, It may be conflicting with another plugin. To identify this, please deactivate plugins one…4 months ago
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Posted a reply to tickets url, on the site WordPress.org Forums:
Hello, Please check below two settings Go to Support > Setting > General > Support…4 months ago
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Posted a reply to CSS Conflicts with Font Awesome, on the site WordPress.org Forums:
Hello, It seems to be conflict with your theme css. Can you please share your…4 months ago
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Posted a reply to 2 Problems – TIcket no. is same and on-submit Ajax spinner does not stop, on the site WordPress.org Forums:
Hello, Can you please create a ticket on our site?4 months ago
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Posted a reply to Database, on the site WordPress.org Forums:
Hello, From where you want to import tickets? Do you want to import tickets from…4 months ago
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Posted a reply to Disable default fields, on the site WordPress.org Forums:
Hello, Unfortunately it is not possible to disable email and name from create ticket page.…5 months ago
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Posted a reply to Error, on the site WordPress.org Forums:
Hello, SupportCandy only have two shortcodes [supportcandy] and [wpsc_create_ticket]. If you use [suppotcandy] shortcode then…5 months ago
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Posted a reply to multisite compatible, on the site WordPress.org Forums:
Hello, Yes you can install and use SupportCandy on multisite.5 months ago
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Posted a reply to Cant find ticket after changing filters, on the site WordPress.org Forums:
Hello, Please go to Support > Ticket List > More Settings > Customer View and…5 months ago
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Posted a reply to <span class=\"resolved\" aria-label=\"Resolved\" title=\"Topic is resolved.\"></span>[SupportCandy] Auto Fill ticket form, on the site WordPress.org Forums:
Closing this topic for inactivity. Please get back if you need further help.5 months ago
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Posted a reply to Replies not shown, on the site WordPress.org Forums:
Closing this topic for inactivity. Please get back if you need further help.5 months ago
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Posted a reply to Error, on the site WordPress.org Forums:
Hello, Please follow below steps: Please go to Dashboard > Plugins Deactivate and delete SupportCandy…5 months ago
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Posted a reply to Is it possible to disable “Don’t notify owner” check box?, on the site WordPress.org Forums:
Hello @eammendola, We have added setting to disable "Don't notify owner" checkbox. Please update plugin…5 months ago
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Posted a reply to No backend list of tickets, on the site WordPress.org Forums:
Hello, Only support staff can see ticket list on backend. Please add user to support…5 months ago
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Posted a reply to Sort by Status?!, on the site WordPress.org Forums:
Hello, Unfortunately ticket list can't be sort by status or priority.6 months ago
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Posted a reply to Display Error, on the site WordPress.org Forums:
Hello, It may be conflict with your theme. Which theme are you using?6 months ago
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Posted a reply to Is it possible to disable “Don’t notify owner” check box?, on the site WordPress.org Forums:
Hello, Unfortunately it is not possible to disable in current version. I have added it…6 months ago
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Posted a reply to Assign Agent + Enter key crashes the plugin., on the site WordPress.org Forums:
Hello, This is has been fixed in version 1.1.4. Please update plugin to latest version.6 months ago
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Posted a reply to Clicking a Saved Filter does not set bold., on the site WordPress.org Forums:
Hello, This is has been fixed in version 1.1.4. Please update plugin to latest version.6 months ago
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Posted a reply to Option to hide filters by default, on the site WordPress.org Forums:
Hello We have added setting to show/hide in current version of the plugin. You can…6 months ago
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Posted a reply to A weird letter P showing right above Attach file link, on the site WordPress.org Forums:
Hello, Please add below custom css in your theme's css setting : .bootstrap-iso .mce-statusbar{ display:none…6 months ago
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Posted a reply to email notifications, on the site WordPress.org Forums:
Hi there, Please verify below steps for troubleshooting the issue: You have entered From Name…6 months ago
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Posted a reply to Very good, on the site WordPress.org Forums:
Hello, Click here to see the documentation. If you have any query, you can also…6 months ago
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Posted a reply to A weird letter P showing right above Attach file link, on the site WordPress.org Forums:
Hello, P is tinymce's default style content. Tinymce needs a root block element, which is…7 months ago
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Posted a reply to E-mail, on the site WordPress.org Forums:
Hello, Please make sure that you have install email notification add-on. After installing Email Notification…7 months ago
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Posted a reply to Order of Ticket Fields in popup is incorrect., on the site WordPress.org Forums:
Hello, Thank you for reporting the issue. I have added it in our bug list…7 months ago
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Posted a reply to FAQ Addon, on the site WordPress.org Forums:
Hello, If BWL Advanced FAQ uses post types to save faqs then it is possible…7 months ago
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Posted a reply to Delete Button, on the site WordPress.org Forums:
Hello, Please make sure you have selected close ticket status in Support > Settings >…7 months ago
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Posted a reply to ‘wpsc_ticket_filter’ cookie expiration time?, on the site WordPress.org Forums:
Hello, If we save filters in meta then whenever a user logged in from any…7 months ago
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Posted a reply to Your CSS with !important, on the site WordPress.org Forums:
Hello, Can you please let us know with css you want to change?7 months ago
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Posted a reply to The Agent Dashboard is not responsive, on the site WordPress.org Forums:
Hello, It may be css conflict with your theme. Can you please share your theme…7 months ago
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Posted a reply to How to reply without status change?, on the site WordPress.org Forums:
Hello, Please go to Support > Settings > General > Ticket status after agent reply…7 months ago
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Posted a reply to FAQ Addon, on the site WordPress.org Forums:
Hello, FAQ add-on does not work with BWL Advanced FAQ manager in current version. Can…7 months ago
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Posted a reply to FYI – “devider” should be “divider”., on the site WordPress.org Forums:
Hello, Thank you for reporting typos. They will be fixed in next version of the…8 months ago
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Posted a reply to Select a default filter for ticket list?, on the site WordPress.org Forums:
Hello, Unfortunately it is not possible.8 months ago
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Posted a reply to Customize start ticket ID #?, on the site WordPress.org Forums:
Hello, We have added this suggestion in our suggestion list. It will be added in…8 months ago
Contributor
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SupportCandy
Active Installs: 2,000+