Profiles

Posted a reply to Arrow not visible on mobile product, on the site WordPress.org Forums:
Hello @erbacealab ,Sorry for the delay; I’m on vacation.I’ve checked the issue and found that…

Posted a reply to Infinite Loop conflict with Imagify, on the site WordPress.org Forums:
Hello,Our plugin already loads images using lazy loading. You need to exclude the gallery from…

Posted a reply to Duplicate Images Display Conflict With Theme, on the site WordPress.org Forums:
Hello,Our plugin only affects the product single page gallery. If you're encountering this issue, please…

Posted a reply to Product image is displayed before the video for variable products, on the site WordPress.org Forums:
Hello,We only provide support for the free version here. Please open a support ticket on…

Posted a reply to Crash when I click on Expand Video Button, on the site WordPress.org Forums:
Hello,Could you please share the product link? I'd like to check it out.Thank You.

Posted a reply to Not working with Astra, on the site WordPress.org Forums:
Hello,Out plugin is 100% compatible with Astra theme.You need to proper configure the plugin. and…

Posted a reply to [MOBILE] My Youtube video doesn’t play automatically when I swipe the slide, on the site WordPress.org Forums:
Hello @tranngocbichhangstory ,I've checked on an iPhone 15 Pro, and it's working fine. Here is…

Posted a reply to [MOBILE] My Youtube video doesn’t play automatically when I swipe the slide, on the site WordPress.org Forums:
Hello,I've checked its working on my Android and iPhone devices.Can you please try to clear…

Posted a reply to [MOBILE] My Youtube video doesn’t play automatically when I swipe the slide, on the site WordPress.org Forums:
Hello,Can you please try adding the mute=1 parameter to your video URL?Thank You.

Posted a reply to Sometimes the placeholder is displayed instead of the video, on the site WordPress.org Forums:
Hello,I'm unable to open your provided link, May be your site is restricted for our…

Posted a reply to Sometimes the placeholder is displayed instead of the video, on the site WordPress.org Forums:
Hello,I'm unable to access the provided product URL as it returns a DNS_PROBE_FINISHED_NXDOMAIN error. Without…

Posted a reply to Sometimes the placeholder is displayed instead of the video, on the site WordPress.org Forums:
Hello,The issue is due to the script failing to create a video thumbnail because the…

Posted a reply to The plugin moves the short description and price column down and leaves a blank, on the site WordPress.org Forums:
Hello,Please enable the allow template filter and remove action options from the plugin settings page.Also remove the extra product images widget from your…

Posted a reply to Space between main image and thumbnails on mobile, on the site WordPress.org Forums:
Hello,Please replace 380px with 363px in the last provided CSS.Thank You.

Posted a reply to Space between main image and thumbnails on mobile, on the site WordPress.org Forums:
Hello,Please add the following CSS in your website. .images.nickx_product_images_with_video .nickx-slider-for .nslick-list.draggable .nslick-slide:first-child { min-height: 380px…

Posted a reply to [Product Video Gallery for Woocommerce] How to change navigation arrows, on the site WordPress.org Forums:
Hi,You can't change the arrow with PHP code, but you can customize the navigation arrow…

Posted a reply to Gallery Exceeds Page Width (on mobile), on the site WordPress.org Forums:
Hello,Please remove your custom CSS from the VMStyles.css file, At line number 332 to 344…

Posted a reply to Unconfigured Product Gallery, on the site WordPress.org Forums:
Hello @ourmarketingdesigns,Here is the link. https://technosoftwebs.com/contact-us/Thank You.

Posted a reply to Gallery Exceeds Page Width (on mobile), on the site WordPress.org Forums:
Hello,Please remove your custom CSS that you have added directly for gallery images.Here is the…

Posted a reply to Gallery Exceeds Page Width (on mobile), on the site WordPress.org Forums:
Hello,I've checked your site and found that there is nothing wrong with the slider. The…

Posted a reply to First image blurry, until mouse is on top of it, on the site WordPress.org Forums:
You are welcome,If you could take a few moments to rate it https://wordpress.org/support/plugin/product-video-gallery-slider-for-woocommerce/reviews/#new-post, we would…

Posted a reply to First image blurry, until mouse is on top of it, on the site WordPress.org Forums:
Hello,You can increase the zoom by setting up Zoom Level option from the plugin settings…

Posted a reply to First image blurry, until mouse is on top of it, on the site WordPress.org Forums:
Hello,Please add the following code to change image size in your active theme function.php file.…

Posted a reply to Product images duplicate and shift to description, on the site WordPress.org Forums:
Hello @rankengage ,Please open a support ticket on our website so we can assist you…

Posted a reply to Gallery doesn’t working, on the site WordPress.org Forums:
Hello,Please open a support ticket on our website so we can assist you further.Thank You.

Posted a reply to Touch-scroll not working on single product view, on the site WordPress.org Forums:
Hello,Please enable the Slider Swipe option from the plugin settings page.

Posted a reply to Gallery doesn’t working, on the site WordPress.org Forums:
Hello,Can you please set this option on your site.This option is in Appearance > Customize…

Posted a reply to Woo Commerce Problem: Images partly not showing, on the site WordPress.org Forums:
Hello,The current version of our plugin only supports standard WooCommerce one variation image. If you…

Posted a reply to how to show product thumbnail vertical left view?, on the site WordPress.org Forums:
Hello,Please select the Slider Layout as Vertical Left from the our plugin settings page.The settings…

Posted a reply to Auto Play and Inline for iPhone, on the site WordPress.org Forums:
Hello,I've checked on your website and found you are not using our plugin.Please contact your…

Posted a reply to Unconfigured Product Gallery, on the site WordPress.org Forums:
Hello,Please open support tickets through our website so that we can assist you in setting…

Posted a reply to Flashing Media Issue with Product Video Gallery for Woocommerce Plugin, on the site WordPress.org Forums:
Hello,Kindly substitute this CSS with the previous CSS and clear your site and browser cache…

Posted a reply to Unconfigured Product Gallery, on the site WordPress.org Forums:
Hello,Please use the default elementor product images widget in your product template.Also enable the Allow…

Posted a reply to Thumbnail image size/quality, on the site WordPress.org Forums:
Hello,Here is the hook for changing image size. You can pass width and height based on your needs.…

Posted a reply to Flashing Media Issue with Product Video Gallery for Woocommerce Plugin, on the site WordPress.org Forums:
Hello,Please add the following CSS on your site. .images.nickx_product_images_with_video.loading { max-height: 750px !important; overflow: hidden…

Posted a reply to Unconfigured Product Gallery, on the site WordPress.org Forums:
Hello,I've checked your product and found you have already installed WPC Product Videos for WooCommerce plugin for…

Posted a reply to Youtube video thumbnail error, on the site WordPress.org Forums:
Hello @poppers44,We are providing only free version support here. Please open support ticket from our website.…

Posted a reply to Youtube video thumbnail error, on the site WordPress.org Forums:
Hello,I've checked your provided product link and found iframe lazy loading is enabled on your…

Posted a reply to Slider works incorrect in mobile mode, on the site WordPress.org Forums:
Hello @buldog52,I've checked on your website and found the issue is creating your custom CSS.To…

Posted a reply to Slider works incorrect in mobile mode, on the site WordPress.org Forums:
Hello,I've looked into our plugin, and it seems the problem isn't originating from it. To…

Posted a reply to Does not work with child theme, on the site WordPress.org Forums:
Hello,Did you overwrite any woocommerce templates in your child theme?Your site is password protected i'm…

Posted a reply to Youtube video thumbnail error, on the site WordPress.org Forums:
Hello,I've checked on your websites and found Complianz – GDPR plugin is creating this issue.It's…

Posted a reply to Slider works incorrect in mobile mode, on the site WordPress.org Forums:
Hello,I've checked on your website and debugged the issue and found you have written the…

Posted a reply to Variant photos do not display, on the site WordPress.org Forums:
Hello,Please open support ticket from our website with product URL. Thank You.

Posted a reply to Blank Thumbnail When Youtube is active, on the site WordPress.org Forums:
Hello,I've checked on your website and found that https://wordpress.org/plugins/wpc-product-videos/ plugin is enabled on your website…

Posted a reply to Video Quality Different from Vimeo, on the site WordPress.org Forums:
Hello,We are providing only free version support here. Please open support ticket from our website.…

Posted a reply to Thumbnail images are not square when we activate plugin, on the site WordPress.org Forums:
Hello,Please set the Thumbnails to show as 5 from the plugin settings page. Otherwise please…

Posted a reply to Adjust the height of the video thumbnail, on the site WordPress.org Forums:
Hello,It's conflicts with your theme CSS. Please add following CSS on your website. .woocommerce .nickx-slider-nav…

Posted a reply to Product images duplicate and shift to description, on the site WordPress.org Forums:
Hello,Please enable the Allow Template Filter and Remove Action option from the plugin settings page.Thank…