Profiles

Posted a reply to Da mobile non riesco a vedere l’anteprima Video in galleria, on the site WordPress.org Forums:
Hello,@francescocerrato80 I’ve checked your site, and it appears to be working properly on both desktop…

Posted a reply to vimeo.com refused to connect., on the site WordPress.org Forums:
@johnegg Apologies,We provide support only for the free version here.Please submit a support ticket via…

Posted a reply to Thumbnail Slider not working, on the site WordPress.org Forums:
@tdevalekar52 You can check this https://shredder.webxelsys.com/machine-types/ product, which has 8 thumbnails, and the thumbnail slider…

Posted a reply to Thumbnail Slider not working, on the site WordPress.org Forums:
Hello, Apologies for the delay — I was out of the office due to medical…

Posted a reply to YouTube Erro 153, on the site WordPress.org Forums:
Hello, @ceohideki Could you please open a support ticket on our website? That way, we…

Posted a reply to YouTube Erro 153, on the site WordPress.org Forums:
Hello @ceohideki,Your site is currently under construction, so I’m unable to check it at the…

Posted a reply to YouTube Erro 153, on the site WordPress.org Forums:
Hello,Could you please share the product URL that contains the video? I’ll check it for…

Posted a reply to Breaking my product images from showing, on the site WordPress.org Forums:
Hello, Could you please open a support ticket on our website? Since your site is…

Posted a reply to not display Flatsome theme, on the site WordPress.org Forums:
Hello,Please enable the default WooCommerce image gallery from your theme settings and enable the “Allow…

Posted a reply to Hide Light-box icon, on the site WordPress.org Forums:
Hello, Yes, it’s possible. We just need to add a small JavaScript snippet to trigger…

Posted a reply to videos not showing up, on the site WordPress.org Forums:
@italus Please add the following CSS on your site. .images.nickx_product_images_with_video { width: 50% !important; float:…

Posted a reply to displayed twice, on the site WordPress.org Forums:
Hello,Can you please update the following settings in the Customizer?Kindly set these options on the…

Posted a reply to slider not working, on the site WordPress.org Forums:
Hello,I’ve checked your site and found a JavaScript error in our plugin script. However, it…

Posted a reply to URL gets kicked out on save, on the site WordPress.org Forums:
Hi there,We haven’t heard back from you in a while, so I’m going to mark…

Posted a reply to Not alter the thumbnail styles, on the site WordPress.org Forums:
Hi there,We haven’t heard back from you in a while, so I’m going to mark…

Posted a reply to Thumbnail display problem, on the site WordPress.org Forums:
Hi there,We haven’t heard back from you in a while, so I’m going to mark…

Posted a reply to Plugin not Overriding the Theme built-in Gallery, on the site WordPress.org Forums:
Hi there,We haven’t heard back from you in a while, so I’m going to mark…

Posted a reply to Slider arrow not working, on the site WordPress.org Forums:
Hi there,We haven’t heard back from you in a while, so I’m going to mark…

Posted a reply to Lightbox not working on Mobile, on the site WordPress.org Forums:
Hello, We will implement/fix your suggestion in the next release.Regarding video thumbnail.After extensive debugging and…

Posted a reply to Lightbox not working on Mobile, on the site WordPress.org Forums:
Hello, Regarding the zoom feature — currently, we have implemented it to disable based on…

Posted a reply to videos not showing up, on the site WordPress.org Forums:
Hello, I checked the URL you shared, and the gallery showing on your site is…

Posted a reply to Lightbox not working on Mobile, on the site WordPress.org Forums:
Hello,The zoom style works only when the screen size is greater than 768 pixels. On…

Posted a reply to Lightbox not working on Mobile, on the site WordPress.org Forums:
Hello,I’ve checked the product you provided but was unable to reproduce the issue on my…

Posted a reply to New thumbnail slider feature, on the site WordPress.org Forums:
Hello,Sorry for the delay. In the current version, there is no option to center the…

Posted a reply to I have two problems., on the site WordPress.org Forums:
Hello,Could you please enable the Adaptive Height option from the plugin settings page and check…

Posted a reply to URL gets kicked out on save, on the site WordPress.org Forums:
Hello, We use the standard WordPress update_meta function to save the video URL in the…

Posted a reply to Not alter the thumbnail styles, on the site WordPress.org Forums:
Hello,There’s no way to embed a video inside the product gallery without overwriting the existing…

Posted a reply to Own Video Thumbnail – default Thumbnail overlaid it, on the site WordPress.org Forums:
Hello, It looks like the thumbnail you’re using already includes a video play icon, but…

Posted a reply to Thumbnail display problem, on the site WordPress.org Forums:
Hello, Could you please share the product URL? This will allow me to check it…

Posted a reply to Any hooks in gallery container?, on the site WordPress.org Forums:
Hello, You can use the following hook. nickx_after_product_video_gallery_thumbnails Thank You,

Posted a reply to Issue on arrows and slider, on the site WordPress.org Forums:
Hello @hipromed, I checked your product page after deactivating the cache. The issue is caused by…

Posted a reply to Issue on arrows and slider, on the site WordPress.org Forums:
Hello @hipromed, Could you please share a product URL that has multiple images?I checked several products…

Posted a reply to Issue on arrows and slider, on the site WordPress.org Forums:
Hello @hipromed, Please add the following CSS to your site to resolve these issues. After…

Posted a reply to Issue on arrows and slider, on the site WordPress.org Forums:
Hello @hipromed, Could you please enable our plugin so I can take a look? Also,…

Posted a reply to Issue on arrows and slider, on the site WordPress.org Forums:
Hello @hecal87,The issue you reported is different from the one discussed in this thread. I’ve…

Posted a reply to Issue on arrows and slider, on the site WordPress.org Forums:
Hello,I've fixed the issue and released an update. Please update the plugin to the latest…

Posted a reply to Thumbnail to show not working properly, on the site WordPress.org Forums:
Hello @erbacealab @sriedel , I’ve fixed the Thumbnails to show settings issue.Please update the plugin…

Posted a reply to Arrow on Thumbnails always visible, on the site WordPress.org Forums:
Hello @stefansic , I’ve fixed the thumbnail arrow issue.Please update the plugin with the latest…

Posted a reply to Strange behavior for 2 days, on the site WordPress.org Forums:
Hello @stefansic , I’ve fixed the thumbnail arrow issue.Please update the plugin with the latest…

Posted a reply to Thumbnail to show not working properly, on the site WordPress.org Forums:
Hello @erbacealab , I’ve rechecked the product link you provided:https://erbacealab.it/shop/ceramica-botanica/piattini-a-forma-di-cuore-bomboniere-matrimonio/ It appears you're using a…

Posted a reply to Thumbnail to show not working properly, on the site WordPress.org Forums:
@erbacealab I’ve checked the product link you provided, and it appears that the grid layout…

Posted a reply to Arrow on Thumbnails always visible, on the site WordPress.org Forums:
@stefansic Thank you for your patience. We're working on a fix and will release an…

Posted a reply to Thumbnail to show not working properly, on the site WordPress.org Forums:
@erbacealab I've checked your provided product link, you are using the grid layout of thumbnail.…

Posted a reply to Thumbnail to show not working properly, on the site WordPress.org Forums:
Hello, The "Thumbnails to show" option will work when the Thumbnails Layout is set to…

Posted a reply to Strange behavior for 2 days, on the site WordPress.org Forums:
Hello, Could you please update the plugin to the latest version and check if the…