Profiles

Posted a reply to Jquery errror, on product page, on the site WordPress.org Forums:
I checked your site and found that the issue is being caused by the Cookiebot…

Posted a reply to Slider arrow not working, on the site WordPress.org Forums:
Hello, We couldn't recreate the issue on our end. It might be caused by a…

Posted a reply to Slider arrow not working, on the site WordPress.org Forums:
Hello,I will look into this and get back to you.

Posted a reply to Plugin not Overriding the Theme built-in Gallery, on the site WordPress.org Forums:
Hello,I've checked your site and noticed that you're using a premium theme that isn't widely…

Posted a reply to Feature Request: PeerTube Support, on the site WordPress.org Forums:
Hello,The current version of the plugin supports only YouTube videos.However, our licensed version also supports…

Posted a reply to Different layout versions for mobile and desktop., on the site WordPress.org Forums:
Hello,Please enable the Slider Responsive option from the plugin settings page.This option set the slider…

Posted a reply to Video not showing, on the site WordPress.org Forums:
Hello,Could you please open a support ticket on our website? Since your site is live…

Posted a reply to CSS Conflict with other plugins, on the site WordPress.org Forums:
Hello,I've removed the generic slider selector and release updates.Thank You.

Posted a reply to Video not showing, on the site WordPress.org Forums:
Hello,Please ENABLE DEFAULT WOOCOMMERCE PRODUCT GALLERY from theme settings.The setting is found here.yoursite_url/wp-admin/admin.php?page=optionsframework&tab=of-option-woocommerceThank You.

Posted a reply to Mobile il plugin non funziona il video non parte, on the site WordPress.org Forums:
Hello,The issue is that lazy loading is already enabled in our plugin, and you have…

Posted a reply to Mobile il plugin non funziona il video non parte, on the site WordPress.org Forums:
Hello,Please add the following CSS on your site. .images.nickx_product_images_with_video.loading { max-height: 560px !important; overflow: hidden…

Posted a reply to Main image in the slider is shown only 60px height, on the site WordPress.org Forums:
Hello,Please disable the sticky option for the WooCommerce product images widget in the single product…

Posted a reply to Image gallery disappears, on the site WordPress.org Forums:
Hello,Thank you for using our plugin,If you could take a few moments to rate it…

Posted a reply to Video thumbnail not showing, on the site WordPress.org Forums:
The issue is not caused solely by lazy loading. It also occurs because WebP conversion…

Posted a reply to Video thumbnail not showing, on the site WordPress.org Forums:
Hello, We checked your site and found that you have lazy loading and WebP conversion…

Posted a reply to Displayed twice, on the site WordPress.org Forums:
Hello @seikosan ,Can you please share your product URL so I can check it? Our…

Posted a reply to Displayed twice, on the site WordPress.org Forums:
Hello, Our plugin is compatible with the Astra Pro theme. Please enable the Allow Template…

Posted a reply to Direct update (database or API), on the site WordPress.org Forums:
Hello, We store the serialized video URL in the _nickx_product_video_url meta field.To import video URLs,…

Posted a reply to Product Gallery Images Disappear After Activating Plugin, on the site WordPress.org Forums:
Hi there,We haven’t heard back from you in a while, so I’m going to mark…

Posted a reply to Abnormal behavior image zoom, on the site WordPress.org Forums:
Hi there,We haven’t heard back from you in a while, so I’m going to mark…

Posted a reply to Product example link, on the site WordPress.org Forums:
Hello, We currently don't have a demo site available. However, you are welcome to try…

Posted a reply to Video autoplay, on the site WordPress.org Forums:
Hello,Our plugin supports all parameters provided by YouTube.To autoplay video, include autoplay=1 in your video URL. Here…

Posted a reply to Product labels, on the site WordPress.org Forums:
Hello,We have released a new update.Please update the plugin with latest and enable the Enable…

Posted a reply to Using with Divi, on the site WordPress.org Forums:
Hello,If you are using the free version, please use the default Divi Theme product image…

Posted a reply to Using with Divi, on the site WordPress.org Forums:
Hello, Please enable the "Allow Template Filter" option and disable the "Remove Action" option from…

Posted a reply to Product Gallery Images Disappear After Activating Plugin, on the site WordPress.org Forums:
Hello,Can you please set this option on your site.This option is in Appearance > Customize…

Posted a reply to Product labels, on the site WordPress.org Forums:
Hello @basvweb,We will address this issue and release an update soon.Thank You.

Posted a reply to YouTube controls, on the site WordPress.org Forums:
Hello,Our plugin supports all parameters provided by YouTube.To hide controls, include controls=0 in your video…

Posted a reply to no video is displayed, on the site WordPress.org Forums:
Hello,Happy new year.Please enable the Allow Template Filter and Remove Action options from the plugin settings page. Also clear the…

Posted a reply to Abnormal behavior image zoom, on the site WordPress.org Forums:
Hello @sempriniceramics,Can you please disable the WP Image Zoom plugin on your site and check…

Posted a reply to Can it set a YouTube video as the Thumbnail to replace Product Image?, on the site WordPress.org Forums:
Hello,Both our free and paid plugins provide video functionality only on the single product page.If…

Posted a reply to Issue with Sticky Image Section Not Working, on the site WordPress.org Forums:
Hello, Please clear your browser cache or try checking in a different browser. It's working…

Posted a reply to Issue with Sticky Image Section Not Working, on the site WordPress.org Forums:
Hello,Please remove the previously provided script and add the following CSS to your site: .single-product…

Posted a reply to Issue with Sticky Image Section Not Working, on the site WordPress.org Forums:
Hello,Please add the following Javascript on your site. window.addEventListener('scroll', function() { const leftColumn = document.querySelector('.nickx_product_images_with_video');…

Posted a reply to Issue with Sticky Image Section Not Working, on the site WordPress.org Forums:
Hello, Could you please share the product URL? I’ll check it out for you. Thank…

Posted a reply to Crash when I click on Expand Video Button, on the site WordPress.org Forums:
Hi there,We haven’t heard back from you in a while, so I’m going to mark…

Posted a reply to Does not work with child theme, on the site WordPress.org Forums:
Hi there,We haven’t heard back from you in a while, so I’m going to mark…

Posted a reply to Infinite Loop conflict with Imagify, on the site WordPress.org Forums:
Hello,Please enable the "Display images in Next-Gen format on the site" option from the Imagify…

Posted a reply to Arrow not visible on mobile product, on the site WordPress.org Forums:
Hello @erbacealab,Please add the following CSS to hide slider arrows in mobile. @media (max-width:500px){ .nickx-slider-for…

Posted a reply to Arrow not visible on mobile product, on the site WordPress.org Forums:
Hello @erbacealab ,Sorry for the delay; I’m on vacation.I’ve checked the issue and found that…

Posted a reply to Infinite Loop conflict with Imagify, on the site WordPress.org Forums:
Hello,Our plugin already loads images using lazy loading. You need to exclude the gallery from…

Posted a reply to Duplicate Images Display Conflict With Theme, on the site WordPress.org Forums:
Hello,Our plugin only affects the product single page gallery. If you're encountering this issue, please…

Posted a reply to Product image is displayed before the video for variable products, on the site WordPress.org Forums:
Hello,We only provide support for the free version here. Please open a support ticket on…

Posted a reply to Crash when I click on Expand Video Button, on the site WordPress.org Forums:
Hello,Could you please share the product link? I'd like to check it out.Thank You.