Posted a reply to remove black frame around product video, on the site WordPress.org Forums:
@xthian can you please share your product URL so I'll check it out.

Posted a reply to image gallery not working in arabic version, on the site WordPress.org Forums:
Hello, Please enable RLT option from plugin settings page. Revert your changes and do not…

Posted a reply to Possible use with Dokan?, on the site WordPress.org Forums:
Hello, Our plugin doesn't provide this feature but we can customize our plugin. base on…

Posted a reply to The gallery disappears when activating the plugin, on the site WordPress.org Forums:
Hello, Please enable this ( Allow Template Filters and Remove Action ) options from the…

Posted a reply to Product gallery thumbnail width/padding, on the site WordPress.org Forums:
Hello, Please add following CSS on your site. .woocommerce div.product div.images.nickx_product_images_with_video { padding-left: 0px; }…

Posted a reply to Video Not Playing, on the site WordPress.org Forums:
Hello, Please use this URL structure for video URL https://www.youtube.com/embed/<Video ID> Thank You.

Posted a reply to Import from csv ?, on the site WordPress.org Forums:
Hello, Please add following CSS to hide thumbnails except video thumbnail. li.product_thumbnail_item { display: none…

Posted a reply to Import from csv ?, on the site WordPress.org Forums:
Hello, We have provided Hide Thumbnails option for hide thumbnails in plugin settings page. You…

Posted a reply to Product page edited with Beaver Builder, on the site WordPress.org Forums:
Hi there, We haven’t heard back from you in a while, so I’m going to…

Posted a reply to remove black frame around product video, on the site WordPress.org Forums:
The top bottom video height you can customize using this CSS. iframe#product_video_iframe { height: 300px…

Posted a reply to Thumbnail Questions, on the site WordPress.org Forums:
Hello, This option is added in the product edit page below the video URL field.…

Posted a reply to remove black frame around product video, on the site WordPress.org Forums:
Hello, we checked your product and found the black frame is coming from your video.…

Posted a reply to Thumbnail Questions, on the site WordPress.org Forums:
Hello, I've provided a Use Custom video Thumbnail option for set video thumbnail in single…

Posted a reply to Product page edited with Beaver Builder, on the site WordPress.org Forums:
Hello, Please enable this ( Allow Template Filters and Remove Action ) options from the…

Posted a reply to Product Grid, on the site WordPress.org Forums:
Hello, You haven't given an answer to my question. Do you maybe have a staging…

Posted a reply to Product Grid, on the site WordPress.org Forums:
we can create a code that can display video on the shop page but same…

Posted a reply to Avada support, on the site WordPress.org Forums:
You are welcome if you vote, you make me happy. https://wordpress.org/support/plugin/product-video-gallery-slider-for-woocommerce/reviews/

Posted a reply to Avada support, on the site WordPress.org Forums:
Hello, Please add following CSS on your site. .images.nickx_product_images_with_video { width: 500px !important; max-height: 600px;…

Posted a reply to Only show videos for one category, on the site WordPress.org Forums:
sorry! I’ve tried but it can’t possible to enable our plugin functionality for particular product…

Posted a reply to Product Grid, on the site WordPress.org Forums:
Our plugin can not place only video on the shop page. but we can customize…

Posted a reply to Mov film files, on the site WordPress.org Forums:
Hello, You can use *.mov files as self-hosted video in the product gallery. Thank You.

Posted a reply to I would like to know if the problem of disappearing the images will be solved, on the site WordPress.org Forums:
Hello, If your product page template is created a help with any page builder then…

Posted a reply to Zoom in and out, the image does not change when you change variations, on the site WordPress.org Forums:
It's working on my system please check in private window of browser.

Posted a reply to Sorry, but does not add video to product gallery., on the site WordPress.org Forums:
@thebidetshop If you need support with this issue – open a support topic with more…

Posted a reply to Zoom in and out, the image does not change when you change variations, on the site WordPress.org Forums:
Hello, Please clear your site and browser cache. Thank You.

Posted a reply to Product gallery disappearing, on the site WordPress.org Forums:
I've checked You've disabled our plugin. please enable it and check.

Posted a reply to Product gallery disappearing, on the site WordPress.org Forums:
Our plugin is working if you are using the default product template. If your product…

Posted a reply to Product gallery disappearing, on the site WordPress.org Forums:
Hello, I've checked on your site you've using a elementor pro. Use the shortcode that…

Posted a reply to Arrows not fitting image, on the site WordPress.org Forums:
You are welcome if you vote, you make me so happy. https://wordpress.org/support/plugin/product-video-gallery-slider-for-woocommerce/reviews/

Posted a reply to Arrows not fitting image, on the site WordPress.org Forums:
Please add following CSS for mobile. .nslick-slide img { display: block; width: 100%; } @media…

Posted a reply to Arrows not fitting image, on the site WordPress.org Forums:
Hello, You don't added CSS that provided on my last mail? I've checked on your…

Posted a reply to Arrows not fitting image, on the site WordPress.org Forums:
Hello, When you click on the a variation but it not jump to the respective…

Posted a reply to Arrows not fitting image, on the site WordPress.org Forums:
Hello, It's working in our plugin. Check our demo site. Can you please share your…

Posted a reply to I would not recommend this plugin and developer is also very rude, on the site WordPress.org Forums:
@dobhavesh If you need support – open a support topic with more detailed description. https://wordpress.org/support/plugin/product-video-gallery-slider-for-woocommerce/

Posted a reply to Arrows not fitting image, on the site WordPress.org Forums:
Hello, Please set slider width as your need using CSS. Such as : .images.nickx_product_images_with_video {…

Posted a reply to Product gallery missing after update, on the site WordPress.org Forums:
Hi there, We haven’t heard back from you in a while, so I’m going to…

Posted a reply to Cannot swipe video, on the site WordPress.org Forums:
Hello, We’ve fixed this issue and released update. Please update the plugin. Thank You.

Posted a reply to issue with zoom photo for variable product, on the site WordPress.org Forums:
Hello, We've fixed this issue and released update. Please update the plugin. Thank You.

Posted a reply to Play icon is too big on mobile devices, on the site WordPress.org Forums:
Hello, You can set icon size using CSS as your need.

Posted a reply to It doesn’t work! The plugin does not show the video, on the site WordPress.org Forums:
Hello, If your product template is edited with WP Bakery editor, than you need to…

Posted a reply to Video not showing up, on the site WordPress.org Forums:
Hello, I've checked on your site the default woocommerce product gallery is replaced by TP…

Posted a reply to Can it plugin add more than one video?, on the site WordPress.org Forums:
Hello, Our plugin allows only one video par product. Thank you.