WordPress.org

Posted a reply to Just updated and the slider turns white after a second?, on the site WordPress.org Forums:
Okey, we will debug this problem and come back to you soon!

1 day ago

Posted a reply to Just updated and the slider turns white after a second?, on the site WordPress.org Forums:
Hi @admiraltuuvok! I checked Autoptimize out and I do see a similar issue while their…

1 day ago

Posted a reply to Adjust Home Page Width, on the site WordPress.org Forums:
Hi @mmhgloba! Please send us your screenshot to support@nextendweb.com and we will try to help!

1 week ago

Posted a reply to smart slider 3 broken home page, on the site WordPress.org Forums:
Hi @jeesjees! I checked out Fast velocity minify and it worked fine with my slider,…

1 week ago

Posted a reply to Run slider one time, on the site WordPress.org Forums:
Hi @mstudioil! Yes, I'm sorry but this is a Pro feature. In the Pro version,…

1 week ago

Posted a reply to CLS (cumulative layout shift), on the site WordPress.org Forums:
Hi @zrce! You will need Layout -> Boxed, but you don't need to set Slider…

1 week ago

Posted a reply to not working in custom post type, on the site WordPress.org Forums:
I checked it out and for me the Field Type: "Wysiwyg Editor" did work with…

2 weeks ago

Posted a reply to not working in custom post type, on the site WordPress.org Forums:
I don't see any HTML code coming from us in there, like the shortcode got…

2 weeks ago

Posted a reply to Browser Height in Desktop, on the site WordPress.org Forums:
Hi @bhaskarns! As I see your have the Pro version of Smart Slider. In that…

2 weeks ago

Posted a reply to not working in custom post type, on the site WordPress.org Forums:
Hi @peteratomic! Please publish a Smart Slider created slider into your custom post, where the…

2 weeks ago

Posted a reply to Having trouble with Admin-Products access, on the site WordPress.org Forums:
Hi @bigrsh! Something seems to run a lot of codes on your website, which either…

3 weeks ago

Posted a reply to HTML code in heading, on the site WordPress.org Forums:
If you go here you can make a test: https://validator.w3.org/nu/#textarea Entering this code will give…

4 weeks ago

Posted a reply to HTML code in heading, on the site WordPress.org Forums:
Hi @davidspeyer! We don't allow HTML codes to be in Headings, because HTML validators are…

4 weeks ago

Posted a reply to How to set another image as slide background for mobile?, on the site WordPress.org Forums:
Hi @rpksc93019! I'm sorry, but this is a Pro version option. In there at the…

4 weeks ago

Posted a reply to How to align text to the bottom?, on the site WordPress.org Forums:
Paddings were made to have a minimum distance from the sides. If on the live…

4 weeks ago

Posted a reply to How to align text to the bottom?, on the site WordPress.org Forums:
Hi @acuaron! You can use the alignment options and maximum width to place your layers…

1 month ago

Posted a reply to smartslider.min.css render blocking, on the site WordPress.org Forums:
Now we see the issue. With this message Google suggests, that every "must have" code…

1 month ago

Posted a reply to smartslider.min.css render blocking, on the site WordPress.org Forums:
Hi @check2020de! You should go to the Framework settings: https://smartslider.helpscoutdocs.com/article/1785-framework where you should use "Async"…

1 month ago

Posted a reply to Slide animation when loading, on the site WordPress.org Forums:
Hi @thecameracrew! 1. I'm sorry, but we don't have an option like this. When our…

1 month ago

Posted a reply to CLS (cumulative layout shift), on the site WordPress.org Forums:
Hi @falkons! Are you using only Boxed layout sliders on your website?: https://smartslider.helpscoutdocs.com/article/1775-boxed-layout Please send…

1 month ago

Posted a reply to SmartSlider3 is not dispplaying after WordPress update, on the site WordPress.org Forums:
On our testsites we have the latest WordPress version with its jQuery and also none…

1 month ago

Posted a reply to SmartSlider3 is not dispplaying after WordPress update, on the site WordPress.org Forums:
Hi @darney! There will be a JavaScript error on your website, which stops all codes…

1 month ago

Posted a reply to Smart Slider 3 Conflict with MetaSlider, on the site WordPress.org Forums:
Hi @vutruso! This error on your website usually rather happens from Elementor. Are you using…

2 months ago

Posted a reply to external url button, on the site WordPress.org Forums:
For anyone interested: Kaspersky antivirus program blocked these random character urls. Once the antivirus program…

2 months ago

Posted a reply to Blocking document.addEventListener (“scroll”, myFunction);, on the site WordPress.org Forums:
The problem happens, because of the combination of 3 CSS codes. In the style.css file…

2 months ago

Posted a reply to Blocking document.addEventListener (“scroll”, myFunction);, on the site WordPress.org Forums:
As you see here: https://www.dropbox.com/s/r9dhqfhy7sa57v6/scroll.gif?dl=0 if I use your code on a page with Smart…

2 months ago

Posted a reply to Blocking document.addEventListener (“scroll”, myFunction);, on the site WordPress.org Forums:
Hi @andrei84! At your slider's settings -> Controls: https://smartslider.helpscoutdocs.com/article/1778-slider-settings-controls if you have "Mouse wheel" turned…

2 months ago

Posted a reply to Plugin Smart Slider, on the site WordPress.org Forums:
When you go to a slider and press the Actions -> Export, what you see…

2 months ago

Posted a reply to Zoom for slides, on the site WordPress.org Forums:
Yes, I'm sorry but this is how our slider was intended to work and it…

2 months ago

Posted a reply to Plugin Smart Slider, on the site WordPress.org Forums:
Hi @evelin88! On your 2nd slider you have a 2 column row: https://www.youtube.com/watch?v=3PPtkRU7D74&feature=youtu.be&t=326&ab_channel=NEXTEND which creates…

2 months ago

Posted a reply to Smartslider Delay, on the site WordPress.org Forums:
Hi @check2020de! The problem you are seeing happens, because we are using JavaScript to call…

2 months ago

Posted a reply to Zoom for slides, on the site WordPress.org Forums:
Hi @ajnajao! 1.) I'm sorry, but we don't have this kind of zooming option to…

2 months ago

Posted a reply to Translate, on the site WordPress.org Forums:
Hi @zonepluss! We have an integration with TranslatePress plugin: https://smartslider3.com/blog/translate-your-slider/ so this is what we…

2 months ago

Posted a reply to Slider stopped showing, on the site WordPress.org Forums:
Hi @zorack! You could try out Health Check & Troubleshooting plugin to try to figure…

2 months ago

Posted a reply to Conflict with Autoptimize Plugin, on the site WordPress.org Forums:
Hi @techtangerine! If you turn back Optimize JavaScript Code on -> go to your page,…

2 months ago

Posted a reply to White space below menu, on the site WordPress.org Forums:
Hi @mmhgloba! On the Size tab of your slider's settings: https://smartslider.helpscoutdocs.com/article/1774-slider-settings-size you should use the…

2 months ago

Posted a reply to Woocommerce Login Showing Only Google & FB, on the site WordPress.org Forums:
Hi @gentlemako! In the Free version of Nextend Social Login we are only displaying the…

2 months ago

Posted a reply to Elementor Compability, on the site WordPress.org Forums:
Hi @nistkiprod! You can find a video and a written documentation about this in here:…

2 months ago

Posted a reply to how to remove “-“, on the site WordPress.org Forums:
Hi @westkolo! At your slider's settings -> Control tab: https://smartslider.helpscoutdocs.com/article/1778-slider-settings-controls at the Textbar: https://smartslider.helpscoutdocs.com/article/1856-text-bar there…

2 months ago

Posted a reply to URLs, on the site WordPress.org Forums:
Hi @dsignus! I'm sorry, but thumbnail were only made to switch between slides and you…

3 months ago

Posted a reply to Warning message WP 5.5.0, on the site WordPress.org Forums:
Hi @pahedomotica! I think our developer has already made a fix for this issue, just…

3 months ago

Posted a reply to text “(more…)” after using read more, on the site WordPress.org Forums:
Hi @al1enik! I'm sorry, but we don't really have an option to remove this specific…

3 months ago

Posted a reply to 2nd Slider Not Working, on the site WordPress.org Forums:
Hi @sayersteach! If you are sure, that the #8 ( https://smartslider.helpscoutdocs.com/article/1955-slider-and-slide-id#sliderid ) slider exists, then…

3 months ago

Posted a reply to 502 Bad Gateway after updating Smart Slider, on the site WordPress.org Forums:
Sure, you can send an email to us: support@nextendweb.com and we will take a look…

3 months ago

Posted a reply to Bullets not showing on mobile, on the site WordPress.org Forums:
Hi @thepaintedhinge! If you go to the settings of the bullets: https://smartslider.helpscoutdocs.com/article/1804-bullet you can find…

3 months ago

Posted a reply to 502 Bad Gateway after updating Smart Slider, on the site WordPress.org Forums:
Hi @s4cathleen! 502 Bad Gateway error means there is an error happening on the server,…

3 months ago

Posted a reply to White space below menu, on the site WordPress.org Forums:
Some setting seems to be giving a maximum width to your content, like as you…

3 months ago

Posted a reply to White space below menu, on the site WordPress.org Forums:
Hi @mmhgloba! We check it out, but couldn't see the problem in our Chrome browsers,…

3 months ago

Posted a reply to The name I use for the wordpress login page appears in the link section, on the site WordPress.org Forums:
Hi @robosayar! I'm sorry, but currently we don't have any ongoing sales or discounts.

3 months ago

Posted a reply to Changing Canvas Size for Mobile, on the site WordPress.org Forums:
Hi @vroomvroomspork! Is it necessary to have your content within one slider only? Because it…

3 months ago