Profiles

  • Member Since: July 26th, 2019
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  • Created a topic, This block has encountered an error and cannot be previewed., on the site WordPress.org Forums:
    Something has gone quite badly wrong with my productio…

  • Created a topic, Wouldn’t be without it, on the site WordPress.org Forums:
    Thank you wordfence, for all you do for the safety of …

  • Posted a reply to Page Header Title, on the site WordPress.org Forums:
    .entry-title {display: none;} Seems to have done the trick! Thanks anyway

  • Created a topic, Page Header Title, on the site WordPress.org Forums:
    I'm exploring ascent for the first time.I'm finding th…

  • Created a topic, Disabled Plugin, one customer is seeing maintenance page, on the site WordPress.org Forums:
    I have one customer who is seeing the maintenance page…

  • Posted a reply to Error Appearing Conflict With Elementor, on the site WordPress.org Forums:
    Same problem for me with latest Elementor. I may just stop using Orbitfox.

  • Posted a reply to deprecated version 3.5 error, on the site WordPress.org Forums:
    Orbitfox was causing this error for me.

  • Posted a reply to process_payment function not working as expected, on the site WordPress.org Forums:
    "This plugin has been closed as of April 5, 2022 and is not available for…

  • Posted a reply to Analytics broken?, on the site WordPress.org Forums:
    Thanks @rainfallnixfig I clearly need to do a lot more testing. It's a hard one…

  • Posted a reply to Analytics broken?, on the site WordPress.org Forums:
    I have been investigating the database, and while my orders page looks like this: https://snipboard.io/5CUg3Q.jpg…

  • Posted a reply to Analytics broken?, on the site WordPress.org Forums:
    Hi, of course, please see below for the system status. There are no "Fatal-error" logs.…

  • Posted a reply to Analytics broken?, on the site WordPress.org Forums:
    I'm happy to run some investigatory SQL queries if that helps.

  • Created a topic, Analytics broken?, on the site WordPress.org Forums:
    Sorry, this is a follow up to my post here: https://wo…

  • Posted a reply to Analytics broken?, on the site WordPress.org Forums:
    Thanks @maykato agree, looking forward to moving to Analytics toolset, I've been using it recently…

  • Posted a reply to Analytics broken?, on the site WordPress.org Forums:
    Thanks @rainfallnixfig . I recognise that reports are going away, which is why it worries…

  • Posted a reply to Analytics broken?, on the site WordPress.org Forums:
    I've done some digging and it definitely started yesterday, which is when we started using…

  • Created a topic, Analytics broken?, on the site WordPress.org Forums:
    We have been running a woocommerce store for two years…

  • Created a topic, Any sign of an updated plugin?, on the site WordPress.org Forums:
    I reported a number of bugs a couple of months ago. Si…

  • Posted a reply to New plugin causes various problems, on the site WordPress.org Forums:
    Discovered yet another bug with the most recent plugin - refunds don't work. It's just…

  • Posted a reply to Hestia theme, on the site WordPress.org Forums:
    Hi @rpetersen29 , sorry I didn't get back to you. I've taken your advice and…

  • Posted a reply to Hestia theme, on the site WordPress.org Forums:
    Did you manage to access it @rpetersen29 ? Any advice gratefully received

  • Posted a reply to Hestia theme, on the site WordPress.org Forums:
    Thank you @rpetersen29 I've reactivated it now (sorry, had deactivated whilst debugging another issue)

  • Created a topic, New plugin causes various problems, on the site WordPress.org Forums:
    I have reported this to Trust payments, but recording …

  • Created a topic, Hestia theme, on the site WordPress.org Forums:
    Good afternoon. I wonder if you can assist. I am using…

  • Created a topic, License?, on the site WordPress.org Forums:
    I'm considering licensing the pro version of this prod…

  • Created a topic, vNotice: Undefined property: Hestia_Button::$control_to_focus, on the site WordPress.org Forums:
    I have 3 sites - a dev site, a staging site and a live…

  • Posted a reply to Payment pending issue, on the site WordPress.org Forums:
    Actually... I've now had two orders in the last two weeks which have been marked…

  • Posted a reply to Payment pending issue, on the site WordPress.org Forums:
    I only had that once (with 1.0.4) I've not seen it with 1.0.5, that sounds…

  • Posted a reply to Payment Declined Feedback, on the site WordPress.org Forums:
    I had something similar with the latest plugin, except in my example, the customers card…

  • Posted a reply to Timeouts, on the site WordPress.org Forums:
    @billymir , I think it's a failure somewhere in the service chain, there's probably a…

  • Posted a reply to Timeouts, on the site WordPress.org Forums:
    @smilnex Thanks, but I use the same username and password on live and staging (obviously…

  • Posted a reply to Location of logs?, on the site WordPress.org Forums:
    Hello. @illustratedigital That log checkbox is only available if live mode is disabled. This is…

  • Created a topic, Location of logs?, on the site WordPress.org Forums:
    Since upgrading to the 3DSV2 plugin, I've had a number…

  • Created a topic, Timeouts, on the site WordPress.org Forums:
    Seeing a lot of timeouts in the last 24 hours. Custome…

  • Created a topic, order ref missing, on the site WordPress.org Forums:
    Since upgrading to the new plugin, none of our orders …

  • Created a topic, Error messages, on the site WordPress.org Forums:
    Is there no better information that can be presented t…

  • Posted a reply to Users blocked by wordfence seeing maintenance page despite plugin uninstalled, on the site WordPress.org Forums:
    Hi @pmakabenta Thank you for your prompt response. The maintenance page we created with your…

  • Created a topic, Users blocked by wordfence seeing maintenance page despite plugin uninstalled, on the site WordPress.org Forums:
    I used your plugin to set up a maintenance page for ou…

  • Posted a reply to Intermittent IFRAME “Loading payment details…”, on the site WordPress.org Forums:
    Hi @ryangfni I wonder if you would share your thoughts on this? I'm using a…

  • Posted a reply to Plugin non functional, on the site WordPress.org Forums:
    Please note I can reproduce this fairly reliably by just refreshing the checkout page a…

  • Posted a reply to Plugin non functional, on the site WordPress.org Forums:
    Every now and then the Card number, Expiration date and Security code fields do not…

  • Posted a reply to Plugin non functional, on the site WordPress.org Forums:
    I see there's a new release fixing all of these issues. Thanks for the quick…

  • Posted a reply to Plugin non functional, on the site WordPress.org Forums:
    Hi @illustratedigital Trust payments got me to the bottom of the issue in that I…

  • Posted a reply to Plugin non functional, on the site WordPress.org Forums:
    I've been getting some response from the support via email, although it's running at a…

  • Posted a reply to Plugin non functional, on the site WordPress.org Forums:
    And today, now our live site is not processsing payments. This has been a horrible…

  • Posted a reply to Plugin non functional, on the site WordPress.org Forums:
    For the benefit of others - the "For testing purposes" message comes up with Debug…

  • Created a topic, Plugin non functional, on the site WordPress.org Forums:
    I have tested the new plugin and it doesn't work at al…

  • Posted a reply to Stuck on payment processing?, on the site WordPress.org Forums:
    I'm not getting a warm fuzzy feeling about the support on this plugin - 2…

  • Posted a reply to Woocommerce version compatibility, on the site WordPress.org Forums:
    Thanks Josh. The error message refers to WooCommerce, not WordPress, however, I've done enough testing…

  • Posted a reply to Woocommerce version compatibility, on the site WordPress.org Forums:
    Is there any support on this? Should I just contact trust payments for support?