Profiles

Posted a reply to Rich text in description, on the site WordPress.org Forums:
Hi @zorenleolumosbog, Unfortunately, there's no way to enable rich text or HTML tags in the…

Posted a reply to Billing Address is empty on checkout page, on the site WordPress.org Forums:
Hi @antonials, It looks like there's some confusion in the thread. WooCommerce will always use…

Posted a reply to Google Listings & ads plugin problem, on the site WordPress.org Forums:
Hi there, The filter can be added in your themes functions.php file if you're comfortable…

Posted a reply to Unable to complete your setup, on the site WordPress.org Forums:
Hi @brielecontact, Sorry to learn about the error when setting up Google Listing & Ads!…

Posted a reply to Google Pay missing in incognito mode after 5.0 version, on the site WordPress.org Forums:
Hi @alignak, Sorry to learn that Payment Request buttons aren't working correctly in version 5.1.0.…

Posted a reply to Free Shipping and Guaranteed safe checkout appearing in new store, on the site WordPress.org Forums:
Hi there, Although this isn't related to PayPal Checkout Payment Gateway, I took a look…

Posted a reply to Payment not processing – 3d auth box vanishing, on the site WordPress.org Forums:
Hi Gary, I understand you're seeing the 3DS popup disappear when testing 3DS payments. I…

Posted a reply to Error message with woocommerce stripe not visible, on the site WordPress.org Forums:
Hi @andyb2k9, Sorry to learn about the problem with the Stripe error message display. Can…

Posted a reply to missing payment methods in frontend, on the site WordPress.org Forums:
Hi @arsenalemusica, Sorry to learn that you're still not seeing the Payment Methods tab on…

Posted a reply to Need to capture less than the amount authorized, on the site WordPress.org Forums:
Hi @careyrob, I understand you'd like to capture less than the amount that was authorized.…

Posted a reply to Can’t connect with FB Pluing, on the site WordPress.org Forums:
Hi all, Sorry to see that you're still experiencing trouble with connecting your shops to…

Posted a reply to Fatal error, on the site WordPress.org Forums:
Hi @februaryfour and @catharina1, Sorry to learn about the fatal errors. Can you please visit…

Posted a reply to Unable to choose catalog, on the site WordPress.org Forums:
Hi @impulsatumarketing, So glad to hear you found the solution! Thanks so much for following…

Posted a reply to Unable to choose catalog, on the site WordPress.org Forums:
Hi @impulsatumarketing, Sorry to see that nothing has helped yet. Can you confirm that the…

Posted a reply to Woocommerce Digital Wallets Not Showing, on the site WordPress.org Forums:
Hi @oliver7772! The Digital Wallet feature only appears for sites in the US, UK, and…

Posted a reply to Can’t connect with FB Pluing, on the site WordPress.org Forums:
Hi @diegoxntvo Thanks for trying that. To help narrow down the, the following information will…

Posted a reply to ViewContent event not firing on product pages, on the site WordPress.org Forums:
Hi there, Thanks for sending that information. Can you please submit a ticket at https://woocommerce.com/my-account/create-a-ticket…

Posted a reply to Stripe Multibanco (Portugal) not working, on the site WordPress.org Forums:
Hi there! Sorry to learn about the trouble with process Multibanco payments via Stripe. Based…

Posted a reply to A source must be attached to a customer to be used as a `payment_method`, on the site WordPress.org Forums:
Hi there, Sorry to hear about the error with Stripe on subscriptions. Can you please…

Posted a reply to Automated Tax not working, on the site WordPress.org Forums:
This depends on your individual tax situation. We recommend consulting a tax professional to determine…

Posted a reply to Apple pay not showing, on the site WordPress.org Forums:
Hi there, Good work with tracking it down! That does indeed mean something with the…

Posted a reply to Product Title to stripe, on the site WordPress.org Forums:
Hi there, By default, only the order total and order number is sent to Stripe.…

Posted a reply to Stacking Buy Now and Add to Basket Buttons, on the site WordPress.org Forums:
Hi Russell, Previously, I was checking on a Macbook Pro using Safari. I've now checked…

Posted a reply to Stacking Buy Now and Add to Basket Buttons, on the site WordPress.org Forums:
Hi @russ1979, I've taken a look at your site, but I'm only seeing the add…

Posted a reply to Stripe credit card fields cannot be filled in, on the site WordPress.org Forums:
Hi @halewood666, I notice that you've posted a URL on HTTP but your site is…

Posted a reply to Issues with Categories, on the site WordPress.org Forums:
Hi @bewildinspired, We're not familiar with this extension. I would recommend reading up on it…

Posted a reply to Issues with Categories, on the site WordPress.org Forums:
Hi there, As you've noted, Square only supports single categories. WooCommerce does support multi-level categories,…

Posted a reply to PayPal Checkout – Purchase not set to completed anymore, on the site WordPress.org Forums:
Hi @andioh, I understand that, when orders are placed using PayPal Checkout, the order status…

Posted a reply to Strange mistake don’t know where the mistake is, on the site WordPress.org Forums:
Hi @arwah12! Sorry to learn about the problem with downloads when using PayPal Checkout. This…

Posted a reply to Transaction always says processing, on the site WordPress.org Forums:
Hi @rscarter1! Processing is the correct status for a paid order. Completed is used for…

Posted a reply to Paypal Checkout Gateway error, on the site WordPress.org Forums:
Hi @alp21! Sorry to learn about the trouble with PayPal Checkout payments. Can you please…

Posted a reply to “Design Your Store” is not there, on the site WordPress.org Forums:
Hi @ecosafesolar3! If the Storefront Design Your Store section is no longer appearing when you…

Posted a reply to Side navigation, on the site WordPress.org Forums:
Hi @campingholiday! I took a look at your site and I don't see the site…

Posted a reply to Review star icon, on the site WordPress.org Forums:
Hi @elsa31! I see what you mean! The stars on your site aren't filled with…

Posted a reply to How to change media breakpoint in Storefront, on the site WordPress.org Forums:
Hi @mariograsso87! I'm glad you found a solution that works for you! Any CSS in…

Posted a reply to Problem connecting to Stripe api endpoint, on the site WordPress.org Forums:
Hi @ckynland! Sorry to learn about the problem with Stripe! Because this is the support…

Posted a reply to Stripe Refund: Did it work?, on the site WordPress.org Forums:
Hi @irishetcher! Not exactly :) It's the same vendor, which is us here at WooCommerce.…

Posted a reply to There was a problem building my website, on the site WordPress.org Forums:
Hi @bannergem! Sorry to learn about the error that's occurring! First, please make sure that…

Posted a reply to Out of stock threshold not working, on the site WordPress.org Forums:
Hi @simonmichigan! Based on the comment in the Github issue below, the problem is the…

Posted a reply to Customers have problem checking out, on the site WordPress.org Forums:
Hi @gentlemako, Error messages should indeed be returned. I would recommend trying to find out…

Posted a reply to Facebook for Woocommerce configuration error, on the site WordPress.org Forums:
Hi @maslzr, Sorry to see this is still unresolved! The thread was marked solved because…

Posted a reply to Log entries, on the site WordPress.org Forums:
Hi @rndsand81, Thanks for sending your System Status Report :) Do you see anything in…

Posted a reply to Express Checkout Button loading >15s in Safari, on the site WordPress.org Forums:
Hi there! Sorry to learn about the delay you're seeing. I did some testing in…

Posted a reply to Product doesn’t change status to out of stock, on the site WordPress.org Forums:
Hi there, I'm glad to see that it's working now. I would recommend inspecting the…

Posted a reply to Realtime Rate, on the site WordPress.org Forums:
Hi @anshaggarwal201, The fee is taken out of the payment that is made into Stripe.…

Posted a reply to Google pay and an empty cart, on the site WordPress.org Forums:
Hi @webarkitekterne , Sorry to learn about the trouble with Google Pay. What you describe…

Posted a reply to Order Failed, on the site WordPress.org Forums:
Hi @nixiack8, These are normally actual bank declines. Have you tried placing a test order?…

Posted a reply to Apple Pay Invalid Shipping Address, on the site WordPress.org Forums:
Hi @bmathew12, I would recommend check that your address in your phone or computers Apple…

Posted a reply to Stuck in test mode, on the site WordPress.org Forums:
Hi @kcreativeyork, Thanks for following up! I'm glad you found the problem. Let us know…

Posted a reply to Control sync frequency Facebook for WooCommerce, on the site WordPress.org Forums:
Hi there, Products will be synced automatically when changes are made. There's not a setting…