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  • Member Since: January 11th, 2019
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  • Posted a reply to Nightmare plugin – Should be discontinued, on the site WordPress.org Forums:
    Hi there @mhaeffele, Thank you for taking the time to leave a review for the…

    2 years ago

  • Posted a reply to Sale Price, on the site WordPress.org Forums:
    Hey there @daviddigitl, Did you modify the product-price.php template? It contains logic that should strike…

    2 years ago

  • Posted a reply to Error Syncing products after reinistall, on the site WordPress.org Forums:
    Hey @devsc276, We have had a few reports of this error before. Before you create…

    2 years ago

  • Posted a reply to Products not importing, on the site WordPress.org Forums:
    Hi there, I'm going to mark this thread as resolved for now as its gone…

    2 years ago

  • Posted a reply to Products Per Page Feature Not Working, on the site WordPress.org Forums:
    Hi there @creekviewc123, I'm going to mark this thread as resolved for now since its…

    2 years ago

  • Posted a reply to Products not syncing, on the site WordPress.org Forums:
    Hi there @gsapata, A few things to check: Go to BigCommerce > Settings > Diagnostics…

    2 years ago

  • Posted a reply to Regiter Shortcode, on the site WordPress.org Forums:
    Hi there @pranav09, Do you have account creation enabled under Settings > Membership with "Anyone…

    2 years ago

  • Posted a reply to Page Formatting & Price Issue, on the site WordPress.org Forums:
    Hi @gsapata, Really, you can remove anything you'd like by editing the plugin files. In…

    2 years ago

  • Posted a reply to Products not importing, on the site WordPress.org Forums:
    Hey Medcline, Can you try something? Go to BigCommerce > Settings > Diagnostics and "Enable…

    2 years ago

  • Posted a reply to Products Per Page Feature Not Working, on the site WordPress.org Forums:
    Hey there @creekviewc123, This is working on my end with plugin version 2.2.1. Can you…

    2 years ago

  • Posted a reply to Checkout Not Embedding, on the site WordPress.org Forums:
    Hi @peachyyazzy, resolving this one for now. Feel free to start a new thread if…

    2 years ago

  • Posted a reply to Checkout Not Embedding, on the site WordPress.org Forums:
    Hey @peachyyazzy have you gotten this resolved?

    2 years ago

  • Posted a reply to Cannot Delete, on the site WordPress.org Forums:
    Hey David, Thanks for letting me know you're able to get checkout working. As for…

    2 years ago

  • Posted a reply to Checkout to Bigcommerce storefront, default login page., on the site WordPress.org Forums:
    Hey @claash, Can you share a screenshot with us showing what the screen that you're…

    2 years ago

  • Posted a reply to Checkout to Bigcommerce storefront, default login page., on the site WordPress.org Forums:
    Thanks for getting back to me @claash, Can you share your WP store URL? Also,…

    2 years ago

  • Posted a reply to Checkout to Bigcommerce storefront, default login page., on the site WordPress.org Forums:
    Hey @claash, Can you go ahead and update the plugin? We're at Version 2.0.1, so…

    2 years ago

  • Posted a reply to Cannot Delete, on the site WordPress.org Forums:
    Hi there @daviddigitl, Can we have a bit more information here? Are you trying to…

    2 years ago

  • Posted a reply to Checkout to Bigcommerce storefront, default login page., on the site WordPress.org Forums:
    Hi there @claash, Have you made changes to the plugin in any way? Can you…

    2 years ago

  • Posted a reply to Theme Title not displaying properly, on the site WordPress.org Forums:
    Hey @velarde, If you're seeing some strange alignment on other pages or spacing issues elsewhere,…

    2 years ago

  • Posted a reply to Theme Title not displaying properly, on the site WordPress.org Forums:
    Hey @velarde, It looks like this can be fixed with a little CSS. Try this…

    2 years ago

  • Posted a reply to Disabling Quick View, on the site WordPress.org Forums:
    Hey @ggus03, I saw you already resolved this via the BigCommerce Community, but I just…

    2 years ago

  • Posted a reply to Theme Title not displaying properly, on the site WordPress.org Forums:
    Hi there @velarde I'm unable to view any of the examples because they directed me…

    2 years ago

  • Posted a reply to Not Syncing All Products or All Categories, on the site WordPress.org Forums:
    Hey @wpmktgsuperhero, we've updated and improved some of the logic surrounding the import functionality. Can…

    2 years ago

  • Posted a reply to Products not syncing, on the site WordPress.org Forums:
    Hey there @astamm, I see you have a case open with our Technical Support team…

    2 years ago

  • Posted a reply to All product options not importing into WP listing, on the site WordPress.org Forums:
    I understand. One way to reduce the manual labor around this is making the fields…

    2 years ago

  • Posted a reply to Not all products sync, on the site WordPress.org Forums:
    Hey @scottfresener, Contacting our Technical Support team sounds like the best path forward so we…

    2 years ago

  • Posted a reply to Not all products sync, on the site WordPress.org Forums:
    Hey @scottfresener, We're still looking into this on our end. In the meantime, our team…

    2 years ago

  • Posted a reply to All product options not importing into WP listing, on the site WordPress.org Forums:
    Hey there @medcline. After testing on our end, it appears that there is an issue…

    2 years ago

  • Posted a reply to channel manger on bc backend, on the site WordPress.org Forums:
    @ehajder, We hope to streamline and improve the plugin as we bring new features to…

    2 years ago

  • Posted a reply to No Adwords Conversion Tracking, on the site WordPress.org Forums:
    Hi there @webdoc, Thank you for your candid feedback. This is on our radar, and…

    2 years ago

  • Posted a reply to Breaks my site, on the site WordPress.org Forums:
    Hey @evilain, Can we try upgrading to a more recent version of PHP, such as…

    2 years ago

  • Posted a reply to PHP Errors / Can’t Create Channel, on the site WordPress.org Forums:
    Resolving this for now!

    2 years ago

  • Posted a reply to All product options not importing into WP listing, on the site WordPress.org Forums:
    Hey there @medcline, From my testing, it appears you can't create modifiers with dropdowns without…

    2 years ago

  • Posted a reply to Not all products sync, on the site WordPress.org Forums:
    Hey Scott, our Product Support Engineers are going to look into this further. We'll do…

    2 years ago

  • Posted a reply to channel manger on bc backend, on the site WordPress.org Forums:
    Hey @ehajder, I apologize for not being clear. There isn't currently a way to select…

    2 years ago

  • Posted a reply to Not all products sync, on the site WordPress.org Forums:
    Hey @scottfresener thanks for getting back to me. Have you ensured that the products which…

    3 years ago

  • Posted a reply to channel manger on bc backend, on the site WordPress.org Forums:
    Hey there @ehajder, we appreciate the feedback. I'll make sure to pass your suggestions along…

    3 years ago

  • Posted a reply to Images are getting cropped/scaled, on the site WordPress.org Forums:
    Hello there Ty, Our development Partners have a suggested fix for this here: https://github.com/bigcommerce/bigcommerce-for-wordpress/issues/82?fbclid=IwAR2Q5VyN1oub3bQgCLxeItHXFBa91-pfBDVP3u67BolUL1mkETf2kTrQ4dM#issuecomment-436977970 Does…

    3 years ago

  • Posted a reply to Not all products sync, on the site WordPress.org Forums:
    Hello Scott! You'll need to create SKUs for products with options to appear. Can you…

    3 years ago