Profiles

Posted a reply to Nightmare plugin – Should be discontinued, on the site WordPress.org Forums:
Hi there @mhaeffele, Thank you for taking the time to leave a review for the…

Posted a reply to Sale Price, on the site WordPress.org Forums:
Hey there @daviddigitl, Did you modify the product-price.php template? It contains logic that should strike…

Posted a reply to Error Syncing products after reinistall, on the site WordPress.org Forums:
Hey @devsc276, We have had a few reports of this error before. Before you create…

Posted a reply to Products not importing, on the site WordPress.org Forums:
Hi there, I'm going to mark this thread as resolved for now as its gone…

Posted a reply to Products Per Page Feature Not Working, on the site WordPress.org Forums:
Hi there @creekviewc123, I'm going to mark this thread as resolved for now since its…

Posted a reply to Products not syncing, on the site WordPress.org Forums:
Hi there @gsapata, A few things to check: Go to BigCommerce > Settings > Diagnostics…

Posted a reply to Regiter Shortcode, on the site WordPress.org Forums:
Hi there @pranav09, Do you have account creation enabled under Settings > Membership with "Anyone…

Posted a reply to Page Formatting & Price Issue, on the site WordPress.org Forums:
Hi @gsapata, Really, you can remove anything you'd like by editing the plugin files. In…

Posted a reply to Products not importing, on the site WordPress.org Forums:
Hey Medcline, Can you try something? Go to BigCommerce > Settings > Diagnostics and "Enable…

Posted a reply to Products Per Page Feature Not Working, on the site WordPress.org Forums:
Hey there @creekviewc123, This is working on my end with plugin version 2.2.1. Can you…

Posted a reply to Checkout Not Embedding, on the site WordPress.org Forums:
Hi @peachyyazzy, resolving this one for now. Feel free to start a new thread if…

Posted a reply to Checkout Not Embedding, on the site WordPress.org Forums:
Hey @peachyyazzy have you gotten this resolved?

Posted a reply to Cannot Delete, on the site WordPress.org Forums:
Hey David, Thanks for letting me know you're able to get checkout working. As for…

Posted a reply to Checkout to Bigcommerce storefront, default login page., on the site WordPress.org Forums:
Hey @claash, Can you share a screenshot with us showing what the screen that you're…

Posted a reply to Checkout to Bigcommerce storefront, default login page., on the site WordPress.org Forums:
Thanks for getting back to me @claash, Can you share your WP store URL? Also,…

Posted a reply to Checkout to Bigcommerce storefront, default login page., on the site WordPress.org Forums:
Hey @claash, Can you go ahead and update the plugin? We're at Version 2.0.1, so…

Posted a reply to Cannot Delete, on the site WordPress.org Forums:
Hi there @daviddigitl, Can we have a bit more information here? Are you trying to…

Posted a reply to Checkout to Bigcommerce storefront, default login page., on the site WordPress.org Forums:
Hi there @claash, Have you made changes to the plugin in any way? Can you…

Posted a reply to Theme Title not displaying properly, on the site WordPress.org Forums:
Hey @velarde, If you're seeing some strange alignment on other pages or spacing issues elsewhere,…

Posted a reply to Theme Title not displaying properly, on the site WordPress.org Forums:
Hey @velarde, It looks like this can be fixed with a little CSS. Try this…

Posted a reply to Disabling Quick View, on the site WordPress.org Forums:
Hey @ggus03, I saw you already resolved this via the BigCommerce Community, but I just…

Posted a reply to Theme Title not displaying properly, on the site WordPress.org Forums:
Hi there @velarde I'm unable to view any of the examples because they directed me…

Posted a reply to Not Syncing All Products or All Categories, on the site WordPress.org Forums:
Hey @wpmktgsuperhero, we've updated and improved some of the logic surrounding the import functionality. Can…

Posted a reply to Products not syncing, on the site WordPress.org Forums:
Hey there @astamm, I see you have a case open with our Technical Support team…

Posted a reply to All product options not importing into WP listing, on the site WordPress.org Forums:
I understand. One way to reduce the manual labor around this is making the fields…

Posted a reply to Not all products sync, on the site WordPress.org Forums:
Hey @scottfresener, Contacting our Technical Support team sounds like the best path forward so we…

Posted a reply to Not all products sync, on the site WordPress.org Forums:
Hey @scottfresener, We're still looking into this on our end. In the meantime, our team…

Posted a reply to All product options not importing into WP listing, on the site WordPress.org Forums:
Hey there @medcline. After testing on our end, it appears that there is an issue…

Posted a reply to channel manger on bc backend, on the site WordPress.org Forums:
@ehajder, We hope to streamline and improve the plugin as we bring new features to…

Posted a reply to No Adwords Conversion Tracking, on the site WordPress.org Forums:
Hi there @webdoc, Thank you for your candid feedback. This is on our radar, and…

Posted a reply to Breaks my site, on the site WordPress.org Forums:
Hey @evilain, Can we try upgrading to a more recent version of PHP, such as…

Posted a reply to PHP Errors / Can’t Create Channel, on the site WordPress.org Forums:
Resolving this for now!

Posted a reply to All product options not importing into WP listing, on the site WordPress.org Forums:
Hey there @medcline, From my testing, it appears you can't create modifiers with dropdowns without…

Posted a reply to Not all products sync, on the site WordPress.org Forums:
Hey Scott, our Product Support Engineers are going to look into this further. We'll do…

Posted a reply to channel manger on bc backend, on the site WordPress.org Forums:
Hey @ehajder, I apologize for not being clear. There isn't currently a way to select…

Posted a reply to Not all products sync, on the site WordPress.org Forums:
Hey @scottfresener thanks for getting back to me. Have you ensured that the products which…

Posted a reply to channel manger on bc backend, on the site WordPress.org Forums:
Hey there @ehajder, we appreciate the feedback. I'll make sure to pass your suggestions along…

Posted a reply to Images are getting cropped/scaled, on the site WordPress.org Forums:
Hello there Ty, Our development Partners have a suggested fix for this here: https://github.com/bigcommerce/bigcommerce-for-wordpress/issues/82?fbclid=IwAR2Q5VyN1oub3bQgCLxeItHXFBa91-pfBDVP3u67BolUL1mkETf2kTrQ4dM#issuecomment-436977970 Does…

Posted a reply to Not all products sync, on the site WordPress.org Forums:
Hello Scott! You'll need to create SKUs for products with options to appear. Can you…