Profiles

Posted a reply to Newsletter shown as sent but not delivered, on the site WordPress.org Forums:
Hello @alitscha, that indicated something is wrong with your sending method. Please take a look…

Posted a reply to Problems with umlauts ä, ö, ü, on the site WordPress.org Forums:
Hello @blue2shop, could you please send a test newsletter to test@thenewsletterplugin.com ? Thanks

Posted a reply to Captcha not working, on the site WordPress.org Forums:
Hello, I just tried those links, captcha is working correctly on both. Michael

Posted a reply to Image pull process failure, on the site WordPress.org Forums:
Hello @litetim, yes sorry, my bad. I fixed the path, image.log file has been correctly…

Posted a reply to Captcha not working, on the site WordPress.org Forums:
Hello, do you a live website url where I can check this? Thanks, Michael

Posted a reply to Image pull process failure, on the site WordPress.org Forums:
Hello, image.log file seems to fail getting generated. Is the syntax correct: self::debug('Loaded images count:…

Posted a reply to Problems with umlauts ä, ö, ü, on the site WordPress.org Forums:
Hello, please try to go to Settings > General > Advanced > Email Encoding and…

Posted a reply to Image pull process failure, on the site WordPress.org Forums:
Hello @qtwrk, this is the message I'm getting: Image pull process failure: Failed to pull…

Posted a reply to Profile Form not saved, on the site WordPress.org Forums:
Hello @janreidelde, this should have been fixed with yesterday's update. Could you confirm, please? Michael

Posted a reply to Newsletter shown as sent but not delivered, on the site WordPress.org Forums:
Hello @alitscha, if you run a test from the panel in Help > Delivery, do…

Posted a reply to Special Tag {date} not replaced, on the site WordPress.org Forums:
Hello @janreidelde, you're right, those are really common use cases and while we focused on…

Posted a reply to Profile Form not saved, on the site WordPress.org Forums:
Hello @janreidelde, we're troubleshooting this, thanks for your patience. Michael

Posted a reply to Special Tag {date} not replaced, on the site WordPress.org Forums:
Hello, I just saw you are referring to service emails, those tags won't work with…

Posted a reply to Newsletter shown as sent but not delivered, on the site WordPress.org Forums:
Hello @alitscha, our stats indicate the opens and the clicks, not if the emails were…

Posted a reply to Image pull process failure, on the site WordPress.org Forums:
Hello @litetim, pull process is completely stuck, from days. The error message I see is…

Posted a reply to Profile Form not saved, on the site WordPress.org Forums:
Hello @janreidelde, do you have a live version of this form I can take a…

Posted a reply to Form does not translate with Polylang, on the site WordPress.org Forums:
Hello, I just took a look at your form and when I switch to other…

Posted a reply to Special Tag {date} not replaced, on the site WordPress.org Forums:
Hello @janreidelde, that shouldn't happen of course. When you test those emails, do you see…

Posted a reply to GDPR Profile Export, on the site WordPress.org Forums:
Hello @janreidelde, profile data export shortcodes will be reintroduced with next update. Sorry for any…

Posted a reply to How to show lists in different language?, on the site WordPress.org Forums:
Hello, I'm still troubleshooting this, thank you. Michael

Posted a reply to Small bug on Dashboard, on the site WordPress.org Forums:
Hello @deltafactory, thanks for your feedback, we'll fix this in the next version of Newsletter!…

Posted a reply to There are issues with the delivery engine, on the site WordPress.org Forums:
Hello @nealumphred, the service message about lists is a bug, it will be fixed in…

Posted a reply to How to show lists in different language?, on the site WordPress.org Forums:
Hello @simeon78, could you please share your website address? Michael

Posted a reply to Freeze or lock lists so they can’t be removed or renamed, on the site WordPress.org Forums:
Hello @larrybradley, and thank you so much for your feedback and feature request. This might…

Posted a reply to Header structure changed, styles on the wrong element, on the site WordPress.org Forums:
Hello @migaweb, thanks for your feedback. I've passed this to our developers for further evaluation.…

Posted a reply to Translating Subscription Emails with “The Newsletter Plugin”, on the site WordPress.org Forums:
Hello @djenie25, I can confirm that using gTranslate plugin to have newsletters content translated won't…

Posted a reply to Pick Random Post, on the site WordPress.org Forums:
Salve Matteo, al momento non c'è la possibilità di inserire una selezione random di prodotti,…

Posted a reply to Hide the path of “wp-admin”, on the site WordPress.org Forums:
Hello, a follow-up: you can also do the following. Go to settings > advanced and…

Posted a reply to Exporting and importing a newsletter or template, on the site WordPress.org Forums:
Hello, yes, it's possible to export newsletters to another website, but manual actions must be…

Posted a reply to Translating Subscription Emails with “The Newsletter Plugin”, on the site WordPress.org Forums:
Hello, gTranslate works very differently from the translation plugins we have tested Newsletter with (mainly…

Posted a reply to Popup, on the site WordPress.org Forums:
Hello, the options for the popup form are those you currently see. If you need…

Posted a reply to Daylight Savings Time, Scheduled Time Shifts with Server, on the site WordPress.org Forums:
Hello @davidpwhelan, daylight savings are a nightmare to deal with. I'm talking to our developers…

Posted a reply to Hide the path of “wp-admin”, on the site WordPress.org Forums:
Hello, that should be handled by your .htaccess rules or by using some third party…

Posted a reply to targeting specific customers, on the site WordPress.org Forums:
Hello @mcdeth, we do not provide such targeting options in the free version of our…

Posted a reply to changelog update, on the site WordPress.org Forums:
Hello @shinerweb, it's a more than legit question, no worries. Changelog support in readme.txt has…

Posted a reply to Automatically add email addresses to Brevo / Send in Blue ?, on the site WordPress.org Forums:
Hello @digglikeseo, no, it's not needed to transfer subscribers to Brevo. That's what Newsletter exist…

Posted a reply to Send value of Acf field on register page to Newsletter custom field via API, on the site WordPress.org Forums:
Hello, at the moment that mapping wouldn't work, unfortunately. Thanks, Michael

Posted a reply to Block wrong emails.., on the site WordPress.org Forums:
Hello Matteo, if those are spam submissions, a captcha may help in mitigating the issue.…

Posted a reply to Automatically add email addresses to Brevo / Send in Blue ?, on the site WordPress.org Forums:
Hello @digglikeseo , at the moment Brevo can be used for transactional mails only, all…

Posted a reply to Missing required header ‘To’ Error, on the site WordPress.org Forums:
Hello @sunny923 , in order to obtain support for premium addons, please open a ticket…

Posted a reply to User with status ‘unsubscribed’ tries to subscribe via the regular form, on the site WordPress.org Forums:
Hello, to allow people to re-subscribe you should add a resubscribe link in your cancellation…

Posted a reply to Subscription notification is also sent to empty address, on the site WordPress.org Forums:
Hello @ov3rfly, thanks for your feedback. I've passed this to our developers. Michael

Posted a reply to Subscribers Not Being Added To List From Checkout Page, on the site WordPress.org Forums:
Hello, unfortunately we do not offer support on custom code. However, I'd really suggest to…

Posted a reply to Links in E-Mail go to Sign-In-Page instead to posts, on the site WordPress.org Forums:
Hello @fraumaria, it looks like you've set up a basic authentication to your own website,…

Posted a reply to missing code in the email, on the site WordPress.org Forums:
No worries @chemboy , we're here to help! Have a glorious day!

Posted a reply to Move only selected subscribers on a list, on the site WordPress.org Forums:
Hello, here's our documentation page on imports: https://www.thenewsletterplugin.com/documentation/addons/extended-features/advanced-import/#data-format. You can add a columns in the…

Posted a reply to missing code in the email, on the site WordPress.org Forums:
Hello, we are not aware of orphan style tags in the souce code, could you…

Posted a reply to Block wrong emails.., on the site WordPress.org Forums:
Hello Matteo, you can simply use 2-step subscription and the whole problem will be solved.…

Posted a reply to Create 4 columns, on the site WordPress.org Forums:
Hello, 4 columns won't work on email design, that's why we didn't include it as…