Profiles

Posted a reply to Table of contents, on the site WordPress.org Forums:
Hello @adamnz, online version of newsletters can't be edited as of now, for technical reasons.…

Posted a reply to Table of contents, on the site WordPress.org Forums:
Hello @saskiaherm , while you can insert a table of contents in a newsletter, we…

Posted a reply to Questions, on the site WordPress.org Forums:
Hello, you can take a look at our current prices for premium licenses here. Thanks,…

Posted a reply to Questions, on the site WordPress.org Forums:
Hello, No, we don't have such feature at the moment, but it can be easily…

Posted a reply to Duplication, on the site WordPress.org Forums:
Hello @michelles00, that's weird. Can you record me a quick video while you're trying to…

Posted a reply to Webhook – Where to configure, on the site WordPress.org Forums:
Hello @haeki1, Webhooks addon is part of our paid addons collection. See more on our…

Posted a reply to Copy Paste Block showing in newsletter, on the site WordPress.org Forums:
Hello @koenf, do you have the Advanced Composer Blocks for Newsletter plugin active on your…

Posted a reply to HTML code in in the received newssleter, on the site WordPress.org Forums:
Hello @qualitypixels, we've debugged your email and it seems it's something related to your mail…

Posted a reply to HTML code in in the received newssleter, on the site WordPress.org Forums:
Hello @qualitypixels, could you also send a test email to test@thenewsletterplugin.com? Michael

Posted a reply to HTML code in in the received newssleter, on the site WordPress.org Forums:
Hello @qualitypixels, sorry for this delay. If you go to Settings > General > Advanced,…

Posted a reply to HTML code in in the received newssleter, on the site WordPress.org Forums:
Hello @qualitypixels, please go to Help > Delivery and perform a test send from there,…

Posted a reply to HTML code in in the received newssleter, on the site WordPress.org Forums:
Hello @qualitypixels, I'm sorry but I fear I didn't get your email. Could you please…

Posted a reply to The plugin has disappeared since last update, on the site WordPress.org Forums:
Hello, sorry but I didn't understand if you have the main Newsletter plugin active or…

Posted a reply to Site is down, on the site WordPress.org Forums:
No worries @kirstiekeill ! I'll flag this as resolved then.

Posted a reply to Site is down, on the site WordPress.org Forums:
Hello, we are not aware of any downs with our systems. What exactly are you…

Posted a reply to Resetting the Email Counter Each Month, on the site WordPress.org Forums:
Hello @wesb2023, unfortunately no, we don't have such an option at the moment, apart from…

Posted a reply to Speeding Up Delivery, on the site WordPress.org Forums:
Hello Mark, please read here: https://www.thenewsletterplugin.com/documentation/faq/faq-configuration/. Michael

Posted a reply to HTML code in in the received newssleter, on the site WordPress.org Forums:
Hello, what do you mean by a "template connected"? Could you please send a test…

Posted a reply to The plugin has disappeared since last update, on the site WordPress.org Forums:
Hello, it look like the plugin has been deactivated or uninstalled. Do you see it…

Posted a reply to Semicolon in newsletter email, on the site WordPress.org Forums:
Hello, no, please try the following: regenerate the image block or edit any option and…

Posted a reply to Semicolon in newsletter email, on the site WordPress.org Forums:
Hello @ericjager2012, did you try to send the same newsletter or was it a new…

Posted a reply to Semicolon in newsletter email, on the site WordPress.org Forums:
Hello @ericjager2012, you're welcome. A new version of Newsletter should be out in less than…

Posted a reply to Semicolon in newsletter email, on the site WordPress.org Forums:
Ok, it looks like we found the bug, it's connected with the image block link.…

Posted a reply to Semicolon in newsletter email, on the site WordPress.org Forums:
Hello @ericjager2012, are you using the pre-header block or only the snippet?

Posted a reply to Semicolon in newsletter email, on the site WordPress.org Forums:
Hello, could you please send a copy of this newsletter at test@thenewsletterplugin.com ? Thanks

Posted a reply to Sending method for newsletter, on the site WordPress.org Forums:
Hello @emma363, unfortunately we can't give support on customizations and custom developments. Besides, we do…

Posted a reply to How to Control Which Blog Posts Are Emailed to Subscribers, on the site WordPress.org Forums:
Hello @phillips076, unfortuntealy you asked for support in the wrong place. We are the creators…

Posted a reply to Display newsletter as shortcode or HTML in a post, on the site WordPress.org Forums:
Hello Johannes, please tell me if I understood this right: you need to put the…

Posted a reply to Only gibberish in composer, on the site WordPress.org Forums:
Hello, as you stated, that's a base64 decoding issue. First troubleshoot option is to briefly…

Posted a reply to Why the attachement button?, on the site WordPress.org Forums:
Hello, we are well aware of the implications of sending with a different email address…

Posted a reply to Why the attachement button?, on the site WordPress.org Forums:
Hello @cutu234, yes, we're almost sure you're all adults but we also have to ensure…

Posted a reply to Adding a custom field as a tag on Email, on the site WordPress.org Forums:
Hello, yes, in the same page of our documentation you can find a section called…

Posted a reply to Newsletter signup on registration form not working, on the site WordPress.org Forums:
Hello @forinn, sorry for this delay. You can whitelist this IP: 84.33.80.206 Thanks, Michael

Posted a reply to If receiver email set to default don’t display images, my news opens big blank, on the site WordPress.org Forums:
Hello, could you please send me a screenshot of the issue so I can better…

Posted a reply to Input type email required is not working, on the site WordPress.org Forums:
Hello, I've passed this to our developers, it might be a bug. Thanks for your…

Posted a reply to Show newsletters sent a specific list, on the site WordPress.org Forums:
Hello @bibeldans, you already opened a support thread on our own forum. Let's continue the…

Posted a reply to post excerpt: content extract versus standard field, on the site WordPress.org Forums:
Hello @ernstwg, not at this moment. However, I've passed this to our developers for further…

Posted a reply to Is a token necessary?, on the site WordPress.org Forums:
Hello @cutu234, thanks for the clarification. Please note that a token is strictly necessary. Michael

Posted a reply to Problems with umlauts ä, ö, ü, on the site WordPress.org Forums:
Hello @blue2shop, I think we found what's wrong here. It seems you're sending with Brevo…

Posted a reply to Problems with umlauts ä, ö, ü, on the site WordPress.org Forums:
Hello Johannes, yes we found them, sorry for this delay. Sometimes emails just slips by,…

Posted a reply to Is a token necessary?, on the site WordPress.org Forums:
Hello @cutu234, may I ask you where these subscribers come from? How do this function…

Posted a reply to post excerpt: content extract versus standard field, on the site WordPress.org Forums:
Hello @ernstwg, if no excerpt is explicitly set for a post, our plugin use the…

Posted a reply to Genere – list of users, on the site WordPress.org Forums:
Hello @rudiexp, this is best done from the database, as you can't do these kind…

Posted a reply to Newsletter signup on registration form not working, on the site WordPress.org Forums:
Hello @forinn, first of all, let's focus on the registration form issue. You said you've…

Posted a reply to Problems with umlauts ä, ö, ü, on the site WordPress.org Forums:
Hello @blue2shop, didn't heard back from you. Did you send the test mail I asked?…

Posted a reply to Newsletter signup on registration form not working, on the site WordPress.org Forums:
Hello @forinn, that is definitely not a standard signup form but it doesn't matter, as…

Posted a reply to Newsletter signup on registration form not working, on the site WordPress.org Forums:
Hello, please read carefully this page: https://www.thenewsletterplugin.com/documentation/addons/extended-features/wpusers-extension/ It explains in detail how to add the…

Posted a reply to Newsletter signup on registration form not working, on the site WordPress.org Forums:
Hello @forinn, yes it should work unless the registration form works outside of WordPress logic.…

Posted a reply to Newsletter shown as sent but not delivered, on the site WordPress.org Forums:
Hello, which kind of sending method are you currently using? External provider or your own…

Posted a reply to Captcha not working, on the site WordPress.org Forums:
No worries @paulemach, caching is always a blessing and curse : ) Michael