Profiles

Posted a reply to welcome email for new customers, on the site WordPress.org Forums:
Hello @richardkent001, this forum is for Newsletter core related topics only, if you have an…

Posted a reply to Preview test email is blank, on the site WordPress.org Forums:
Hello @jwjo, would you mind contacting me privately at michael@thenewsletterplugin.com? Thanks, Michael

Posted a reply to Preview test email is blank, on the site WordPress.org Forums:
Hello @jwjo, sorry for this delay but we're still troubleshooting this. I'll get back to…

Posted a reply to Starting space character on my Registration page checkbox text, on the site WordPress.org Forums:
Hello @khizar07, yes sorry for this delay. That space was added to temporarly solve some…

Posted a reply to why not use the zerospam plugin to block spam?, on the site WordPress.org Forums:
Hello @staartmees, I must apologize. One of my colleagues just made me realize you were…

Posted a reply to why not use the zerospam plugin to block spam?, on the site WordPress.org Forums:
Hello @staartmees, I guess you've mistaken us with another plugin. Newsletter follows a strict development…

Posted a reply to Deactive Cookie on Registration, on the site WordPress.org Forums:
Hello @nolibert, yes, the cookie is used to show the subscriber the right content after…

Posted a reply to Substack type newsletter with Newsletter, on the site WordPress.org Forums:
Hello, are you referring to something like a paid newsletter? Sorry but if you could…

Posted a reply to Deactive Cookie on Registration, on the site WordPress.org Forums:
Hello @nolibert, to better assist you, could you please explain what's the need for this?…

Posted a reply to Jetengine compatibility, on the site WordPress.org Forums:
Hello @drwebbe, we don't have an official integration with ACF or Jetengine at the moment.…

Posted a reply to Minimal form aligning in widget, on the site WordPress.org Forums:
Hello @vladav, no worries, sometimes the more obvious a thing is, the more we tend…

Posted a reply to The newsletter is not sending any email, on the site WordPress.org Forums:
Thanks. You're sending with your own hosting provider, which sometimes can be problematic. Could you…

Posted a reply to The newsletter is not sending any email, on the site WordPress.org Forums:
Also, even better, can you send a me a screenshot of the whole page? Thanks

Posted a reply to The newsletter is not sending any email, on the site WordPress.org Forums:
Ok, let's proceed step by step. In the same panel (Help > Sending), in the…

Posted a reply to Starting space character on my Registration page checkbox text, on the site WordPress.org Forums:
Hello @khizar07, let me check where that unecessary space comes from. Michael

Posted a reply to The newsletter is not sending any email, on the site WordPress.org Forums:
Hello @era24uk, don't worry, we're here to help. First of all, if you go to…

Posted a reply to Preview test email is blank, on the site WordPress.org Forums:
Hello @jwjo, in my last reply I was asking you for the code, but I…

Posted a reply to Test Mail Button Not Working Inside Newsletter Editor, on the site WordPress.org Forums:
Hello, this may indicate there's some kind of conflict going on, which is not an…

Posted a reply to Destination page of unsubscribe, on the site WordPress.org Forums:
Hello, you can customize the message your subscribers are getting when trying to unsubscribe by…

Posted a reply to Minimal form aligning in widget, on the site WordPress.org Forums:
Hello, please add this to your theme css file. .tnp-subscription-minimal form { text-align: left; }

Posted a reply to Destination page of unsubscribe, on the site WordPress.org Forums:
Hello, do you have a live link I could take a look at? Michael

Posted a reply to Test Mail Button Not Working Inside Newsletter Editor, on the site WordPress.org Forums:
Hello @tbsree, can you please check the browser console for any errors? Thanks, Michael

Posted a reply to Preview test email is blank, on the site WordPress.org Forums:
Hello @jwjo, you can reach me at michael@thenewsletterplugin.com or you can use an online code…

Posted a reply to Preview test email is blank, on the site WordPress.org Forums:
Hello @jwjo, that's rather weird. Can you please send me a copy of your html…

Posted a reply to Error on legacy themes, on the site WordPress.org Forums:
Hello @movidita521, may I ask you which Newsletter version are you on? Michael

Posted a reply to Send as an inline display, on the site WordPress.org Forums:
Hello @deanpowers, I'm not entirely sure to understand what you're asking: can you please explain…

Posted a reply to Preview test email is blank, on the site WordPress.org Forums:
Hello @jwjo, so you're saying that only test email comes up empty, but the actual…

Posted a reply to Use the {name} from WordPress account if it exists?, on the site WordPress.org Forums:
Hello @jgasba, sorry for this delay. I confirm that with our Wp Users addon, if…

Posted a reply to This newsletter has never worked properly and only getting worse, on the site WordPress.org Forums:
Hello @teamyes, we're sorry to hear you had these kind of issues while using Newsletter.…

Posted a reply to Preview test email is blank, on the site WordPress.org Forums:
Hello @jwjo, we're not experiencing this issue in our test environments. Just to be sure:…

Posted a reply to Use the {name} from WordPress account if it exists?, on the site WordPress.org Forums:
Hello @jgasba, we don't have a dedicated tag for the Wp username, in order to…

Posted a reply to Visible unsubscribe link in raw HTML campaign, on the site WordPress.org Forums:
Hello @cbrandt, I'd need to know in detail how you use html format. Normally, when…

Posted a reply to tnpc_reload_options is not defined, on the site WordPress.org Forums:
Hello, please update to version 9.0.6, which fixed this issue. Thanks, Michael

Posted a reply to How can I edit the order of links in the footer?, on the site WordPress.org Forums:
You're welcome @jgasba, glad to have solved this!

Posted a reply to How can I edit the order of links in the footer?, on the site WordPress.org Forums:
Hello @jgasba, you can't edit the order in the footer block, however you can simply…

Posted a reply to Native GMail support, on the site WordPress.org Forums:
Hello @adamnz, first of all thanks for being such a long time user. We do…

Posted a reply to How to translate “Please confirm you want to unsubscribe” in the plugin., on the site WordPress.org Forums:
Hello, you can edit those labels by going to Subscription > Unsubscription > Customize message.…

Posted a reply to Different sender settings (From/Reply-To) per template/newsletter, on the site WordPress.org Forums:
Hello, and thanks for using our plugin. You can set different sender address and name…

Posted a reply to Newsletter double opt-in emails not sent, on the site WordPress.org Forums:
Hello, most probably this is mail server related issue: if properly set there's no reason…

Posted a reply to Automated emails based on roles with Members plugin, on the site WordPress.org Forums:
Hello @wojewodzic, you could try using our pro addon Wp Users Pro, it maps users…

Posted a reply to strftime is deprecated, on the site WordPress.org Forums:
Hello @annaam, thanks for your feedback, I've informed our developers and it will be patched…

Posted a reply to unsubscribe page, on the site WordPress.org Forums:
Hello @eronlia, could you please be more specific? Your subscribers can unsubscribe from the newsletter…

Posted a reply to Cannot get the events manager addon although I have a paid newsletter version, on the site WordPress.org Forums:
Hello, you can open a ticket with our support team from your account area. If…

Posted a reply to Automated emails based on roles with Members plugin, on the site WordPress.org Forums:
Hello, no, unfortunately at the moment we don't have such feature. I'll pass this to…

Posted a reply to A lot of unfinished docBlocks, on the site WordPress.org Forums:
Hello, thanks for your feedback, I've passed this to our developers. Regards,Michael

Posted a reply to Account Issue, on the site WordPress.org Forums:
Hello @jdembowski, we are fully aware of the rules in here. The fact that OP…

Posted a reply to Account Issue, on the site WordPress.org Forums:
Hello @henrybaum, where did you first try to contact us? Anyway, if you were so…