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maryanne_shareaholic

Profile picture of maryanne_shareaholic
  • Member Since: June 26th, 2014
  • Find me on:

  • Posted a reply to "HTTP/HTTPS Share Count Issue", on the site WordPress Support Forums:
    Hi @wale8989, Thanks for your patience on this. Unfortunately changing your domain from http to…

    2 weeks ago

  • Posted a reply to "Shareholic doesn't pay?", on the site WordPress Support Forums:
    Hi guys, We greatly appreciate your patience on this! We are very close to getting…

    2 weeks ago

  • Posted a reply to "Shareaholic calling Pininterest, Yummly and Linkedin for no reason", on the site WordPress Support Forums:
    Hi @TheHungryGeek, We have to make those calls out to those APIs to retrieve share…

    2 weeks ago

  • Posted a reply to "Unable to reach any Shareaholic server", on the site WordPress Support Forums:
    Hi @Raja007, If you haven't already, would you mind updating your plugin to see if…

    2 weeks ago

  • Posted a reply to "Facebook SEND button says "SHARE" on it! FIX IT!", on the site WordPress Support Forums:
    Hi @justatest47, You can now customize the text (verb) of the rectangular share button theme.…

    2 weeks ago

  • Posted a reply to "Not Received Ads?", on the site WordPress Support Forums:
    Hi @sanman89, In order for the Promoted Content to show up, you need to enable…

    2 weeks ago

  • Posted a reply to "Duplicate pages being created", on the site WordPress Support Forums:
    Hi John, Thanks for the info! Just saw your support ticket on our queue with…

    2 weeks ago

  • Posted a reply to "Not Received Ads?", on the site WordPress Support Forums:
    Hi @sanman89 - I can help with this. Did you disabled Promoted Content from your…

    2 weeks ago

  • Posted a reply to "ERROR 503 Service Unavailable", on the site WordPress Support Forums:
    Hi @apalazzolo, Would you mind checking if you are getting a 503 error again? This…

    2 weeks ago

  • Posted a reply to "Duplicate pages being created", on the site WordPress Support Forums:
    Hi @thewhipple123, Did you recently change your permalink structure? If so, it appears our content…

    2 weeks ago

  • Posted a reply to "Change total share count label text", on the site WordPress Support Forums:
    Hi @affleckLV, To change the "Total Share Count" text, you will need to go into…

    3 weeks ago

  • Posted a reply to "Plugin is ok but support is horrible", on the site WordPress Support Forums:
    Hi @elhuds, So sorry for the frustration! It appears your ticket slipped through the cracks.…

    4 weeks ago

  • Posted a reply to "Recommendations Showing Blank Colored Squares", on the site WordPress Support Forums:
    Hi @rbennett, Thanks for the follow-up. My engineering team is currently still working on the…

    1 month ago

  • Posted a reply to "Long term Errors in Shareaholic features", on the site WordPress Support Forums:
    Hi @HartRoy, Thanks for the info! And I apologize for any inconvenience. Unfortunately, our advertisers…

    1 month ago

  • Posted a reply to "Recommendations Showing Blank Colored Squares", on the site WordPress Support Forums:
    Hi @rbennett, Thanks for the bringing this to our attention! We are aware of this…

    1 month ago

  • Posted a reply to "Permalinks changed - Social Shares Reset", on the site WordPress Support Forums:
    Hi @kingsley-john, Totally understood, and we appreciate the feedback! I placed a ticket with our…

    1 month ago

  • Posted a reply to "Permalinks changed - Social Shares Reset", on the site WordPress Support Forums:
    Hi @kingsley-john, I just spoke with my engineers and I was told that this functionality…

    1 month ago

  • Posted a reply to "Floating icons on the side of the screen", on the site WordPress Support Forums:
    Hi @sinoun, Thanks for waiting. And glad you were able to get your mobile floated…

    1 month ago

  • Posted a reply to "Permalinks changed - Social Shares Reset", on the site WordPress Support Forums:
    HI @kingsley-john, I totally understand your concern! Unfortunately, there's no way for the old and…

    1 month ago

  • Posted a reply to "Floating icons on the side of the screen", on the site WordPress Support Forums:
    Hi @nuonis, It appears you have a new install of the plugin on your website,…

    2 months ago

  • Posted a reply to "Re: Woocommerce Products", on the site WordPress Support Forums:
    Hi PBE, I'm not quite familiar with Woo Commerce product pages, however, we've had users…

    2 months ago

  • Posted a reply to "Inserting the share buttons in the menu bar", on the site WordPress Support Forums:
    HI @poised, Thanks for your patience on this! Here's a helpful article on how can…

    3 months ago

  • Posted a reply to "Related Content tool is hacked", on the site WordPress Support Forums:
    Hi @mmediax, Thanks for the e-mail! I did respond to your direct e-mail and will…

    3 months ago

  • Posted a reply to "Sleasy Ads are a problem for every blogger who wants to be taken serious", on the site WordPress Support Forums:
    Hi @manni65929, We super appreciate the feedback! I'll make sure to let my Ad Ops…

    3 months ago

  • Posted a reply to "Related Content tool is hacked", on the site WordPress Support Forums:
    Hi @mmediax - that is very strange! Not sure how it would do that. Would…

    3 months ago

  • Posted a reply to "Shareaholic on mobile devices!", on the site WordPress Support Forums:
    Hi wandergirl123, You will need to login to your Shareaholic.com account to change the mobile…

    3 months ago

  • Posted a reply to "If title has "&" the twitter text is truncated", on the site WordPress Support Forums:
    Hi @laserjobs, Thanks for bringing this to our attention! Our engineers were able to resolve…

    4 months ago

  • Posted a reply to "Shareaholic counters are no longer updating numbers", on the site WordPress Support Forums:
    Hi @Cath22 - totally understand! I replied to your e-mail. Our team is looking into…

    4 months ago

  • Posted a reply to "Shareaholic counters are no longer updating numbers", on the site WordPress Support Forums:
    Hi @Cath22, So sorry for the delay! I've been a little backed up. Looking at…

    4 months ago

  • Posted a reply to "Add Shareaholic to Special Recent Posts", on the site WordPress Support Forums:
    Hi @masie0119, That's a good question! The Special Recent Posts widget is something I haven't…

    4 months ago

  • Posted a reply to "Sharing not opening anything / Dead buttons", on the site WordPress Support Forums:
    Hi @macdonaldr93 Feel free to send screenshots to maryanne@shareaholic.com. Happy to take a look! Thanks,…

    4 months ago

  • Posted a reply to "Shareaholic counters are no longer updating numbers", on the site WordPress Support Forums:
    Hi @Cath22, Sorry for any delay! I could verify your counts. Would you mind sending…

    4 months ago

  • Posted a reply to "Sharing not opening anything / Dead buttons", on the site WordPress Support Forums:
    Hi @macdonaldr93, Thanks for the info! Is there a particular share button that appear to…

    4 months ago

  • Posted a reply to "Feature Request - Share buttons for BBPress", on the site WordPress Support Forums:
    Hi @Venutius, Have you tried creating shortcodes for the forum pages? Here's a helpful guide…

    4 months ago

  • Posted a reply to "Facebook share not sharing image on image post", on the site WordPress Support Forums:
    Hey @Venutius, glad to hear that! Let us know if there's anything else we can…

    4 months ago

  • Posted a reply to "Custom Post Types - Promoted Content Not Appearing for Monetization", on the site WordPress Support Forums:
    Hi @Meliovation, Thanks for the helpful info! I can definitely look into what's going on…

    4 months ago

  • Posted a reply to "Javascript conflict with theme", on the site WordPress Support Forums:
    Hi @jbmaca, So sorry for the delay in response! I visited your homepage and it…

    4 months ago

  • Posted a reply to "Why is shareaholic creating "connection errors" in my code?", on the site WordPress Support Forums:
    Hi @RoderikLouis, Thanks for the helpful screenshot. Hi Garen, The highlighted red mentions of Shareaholic…

    4 months ago

  • Posted a reply to "Migrate Share Count", on the site WordPress Support Forums:
    Hi @mmmaaaeeelll, Thanks for the info. Unfortunately there's no easy way to migrate share counts…

    5 months ago

  • Posted a reply to "Hard to uninstall", on the site WordPress Support Forums:
    Hi @thrivehau, Sorry to hear that! You wrote in a support ticket yesterday saying the…

    5 months ago

  • Posted a reply to "Umlaut in the url", on the site WordPress Support Forums:
    Hi @WarriorAngel - the umlaut character should have been resolved. Let us know if you…

    5 months ago

  • Posted a reply to "Strange icon behaviour on iphone 4s mobile", on the site WordPress Support Forums:
    Hi @hurra03, Thanks for the URL! I just tested your site on an iPhone 4s…

    5 months ago

  • Posted a reply to "Umlaut in the url", on the site WordPress Support Forums:
    Hi @WarriorAngel, Thanks a bunch for your patience on this! I was just told by…

    5 months ago

  • Posted a reply to "Shareaholic sharing buttons make image too blurry in Facebook", on the site WordPress Support Forums:
    Hi @karampinato, Thanks for the info. I just tried a few posts from your site…

    5 months ago

  • Posted a reply to "Post picture", on the site WordPress Support Forums:
    Hi @lucy88cy - sorry for the delay. I may have to consult my engineers on…

    5 months ago

  • Posted a reply to "Worst SUPPORT ever", on the site WordPress Support Forums:
    Hey @usearchme - we're really sorry to hear that. Sounds like we weren't on the…

    5 months ago

  • Posted a reply to "Post picture", on the site WordPress Support Forums:
    Hi @lucy88cy, Thanks for reaching out to us! I just took a look at your…

    6 months ago

  • Posted a reply to "Unwanted ads from Shareaholic Still on all my pages", on the site WordPress Support Forums:
    Glad to hear that, @jeremyethier!

    6 months ago

  • Posted a reply to "Unwanted ads from Shareaholic Still on all my pages", on the site WordPress Support Forums:
    Hi @jeremyethier, I don't see the ads or our any of the Shareaholic divs on…

    6 months ago

  • Posted a reply to "Change share button colours on a single page", on the site WordPress Support Forums:
    Hi @KissedByFire - It appears that I have a ticket open with you on Zendesk…

    6 months ago