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maryanne_shareaholic

Profile picture of maryanne_shareaholic
  • Member Since: June 26th, 2014
  • @maryanne_shareaholic on WordPress.org
  • Find me on:

  • Posted a reply to "Removing residual files?", on the site WordPress Support Forums:
    Hi @tehmiminator, Thanks for the info! Would you mind sending me the URL to your…

    1 week ago

  • Posted a reply to "Analytics adding white bar on bottom of site. How can I disable?", on the site WordPress Support Forums:
    Hi @ALDesigner, That's really weird! And sorry about that. Would you mind sending the URL…

    2 weeks ago

  • Posted a reply to "WordPress 4.5 issue", on the site WordPress Support Forums:
    Hi @eikkent - thanks for the info! Does it go away after you activate the…

    2 weeks ago

  • Posted a reply to "WordPress 4.5 issue", on the site WordPress Support Forums:
    Hey @arafail, Thanks for bringing this to our attention! We'll test it out to see…

    3 weeks ago

  • Posted a reply to "worked great for me but have question...", on the site WordPress Support Forums:
    Hi @thealexangroup, Thank you for the review! When you say ID code, are you talking…

    4 weeks ago

  • Posted a reply to "Share buttons display in a wrong way on some pages", on the site WordPress Support Forums:
    HI @woorooo, Thanks for your patience on this! Would you mind enabling the feature so…

    1 month ago

  • Posted a reply to "PHP7 compatibility issue", on the site WordPress Support Forums:
    HI SergeAx, We're looking into the issue now, and we'll keep you updated once this…

    2 months ago

  • Posted a reply to "521:website is down", on the site WordPress Support Forums:
    Hi @Mitch, Thanks for the additional info. I'll have to have my engineers look investigate…

    2 months ago

  • Posted a reply to "Shareaholic shortcode remains after plugin uninstall", on the site WordPress Support Forums:
    Hi Nicolas, It appears you were able to remove the shortcode from your site. Are…

    2 months ago

  • Posted a reply to "521:website is down", on the site WordPress Support Forums:
    Hi @Mitch, When I ran the URL into the Facebook debugger (https://developers.facebook.com/tools/debug/), it is displaying…

    2 months ago

  • Posted a reply to "Giving users points", on the site WordPress Support Forums:
    Hi @icarby, Do you mean a point system for users who share your content? Currently,…

    2 months ago

  • Posted a reply to "After Migration we lost the share counts", on the site WordPress Support Forums:
    Hi @stranecot, Sorry for the delay! Unfortunately, Twitter removed their share counts API that allowed…

    2 months ago

  • Posted a reply to "RELATED POST NOT SHOWING", on the site WordPress Support Forums:
    Hi @dagooddevil, Thanks for the link. I did see that your Related Content is not…

    2 months ago

  • Posted a reply to "Related Posts Showing Old Images", on the site WordPress Support Forums:
    You bet, @tommyadams! :) Mary Anne

    2 months ago

  • Posted a reply to "After Migration we lost the share counts", on the site WordPress Support Forums:
    Hi Z, Thanks for waiting on this! Would you mind telling me which share button…

    2 months ago

  • Posted a reply to "Related Posts Showing Old Images", on the site WordPress Support Forums:
    Hi @tommyadams, I just checked your site, and it appears that the image thumbnails have…

    2 months ago

  • Posted a reply to "New site owner. How to change site ID?", on the site WordPress Support Forums:
    Hi @chicagohh, I can definitely help with this. Would you mind sending me the URL…

    2 months ago

  • Posted a reply to "Related Posts Showing Old Images", on the site WordPress Support Forums:
    Hi @tommyadams, Have you recently made these changes/deletions recently? If so, it can take up…

    2 months ago

  • Posted a reply to "Shareaholic shortcode remains after plugin uninstall", on the site WordPress Support Forums:
    Hi @nicolaspbueno, It appears that you have manually inserted this code to your site. It…

    2 months ago

  • Posted a reply to "Floating Buttons Cover Text on Firefox", on the site WordPress Support Forums:
    Hi @zonemom, I believe we replied directly to your support e-mail. Feel free to respond…

    3 months ago

  • Posted a reply to "After Migration we lost the share counts", on the site WordPress Support Forums:
    Hi @stranecot, Did the permalink structure change when you migrated the the site over? Also,…

    3 months ago

  • Posted a reply to "After Migration we lost the share counts", on the site WordPress Support Forums:
    Thanks for the clarification! Would you mind providing the URL of your client's site? I…

    3 months ago

  • Posted a reply to "After Migration we lost the share counts", on the site WordPress Support Forums:
    Hi @stranecot, Currently, the functionality for share counts to display from an old URL does…

    3 months ago

  • Posted a reply to "Related Content posts not blocking excluded pages", on the site WordPress Support Forums:
    Hi @eecomics, I can definitely help you investigate this issue. Would you mind providing the…

    3 months ago

  • Posted a reply to "HTTP/HTTPS Share Count Issue", on the site WordPress Support Forums:
    Hi @wale8989, Thanks for your patience on this. Unfortunately changing your domain from http to…

    3 months ago

  • Posted a reply to "Shareholic doesn't pay?", on the site WordPress Support Forums:
    Hi guys, We greatly appreciate your patience on this! We are very close to getting…

    3 months ago

  • Posted a reply to "Shareaholic calling Pininterest, Yummly and Linkedin for no reason", on the site WordPress Support Forums:
    Hi @TheHungryGeek, We have to make those calls out to those APIs to retrieve share…

    3 months ago

  • Posted a reply to "Unable to reach any Shareaholic server", on the site WordPress Support Forums:
    Hi @Raja007, If you haven't already, would you mind updating your plugin to see if…

    3 months ago

  • Posted a reply to "Facebook SEND button says "SHARE" on it! FIX IT!", on the site WordPress Support Forums:
    Hi @justatest47, You can now customize the text (verb) of the rectangular share button theme.…

    3 months ago

  • Posted a reply to "Not Received Ads?", on the site WordPress Support Forums:
    Hi @sanman89, In order for the Promoted Content to show up, you need to enable…

    3 months ago

  • Posted a reply to "Duplicate pages being created", on the site WordPress Support Forums:
    Hi John, Thanks for the info! Just saw your support ticket on our queue with…

    3 months ago

  • Posted a reply to "Not Received Ads?", on the site WordPress Support Forums:
    Hi @sanman89 - I can help with this. Did you disabled Promoted Content from your…

    3 months ago

  • Posted a reply to "ERROR 503 Service Unavailable", on the site WordPress Support Forums:
    Hi @apalazzolo, Would you mind checking if you are getting a 503 error again? This…

    3 months ago

  • Posted a reply to "Duplicate pages being created", on the site WordPress Support Forums:
    Hi @thewhipple123, Did you recently change your permalink structure? If so, it appears our content…

    3 months ago

  • Posted a reply to "Change total share count label text", on the site WordPress Support Forums:
    Hi @affleckLV, To change the "Total Share Count" text, you will need to go into…

    3 months ago

  • Posted a reply to "Plugin is ok but support is horrible", on the site WordPress Support Forums:
    Hi @elhuds, So sorry for the frustration! It appears your ticket slipped through the cracks.…

    4 months ago

  • Posted a reply to "Recommendations Showing Blank Colored Squares", on the site WordPress Support Forums:
    Hi @rbennett, Thanks for the follow-up. My engineering team is currently still working on the…

    4 months ago

  • Posted a reply to "Long term Errors in Shareaholic features", on the site WordPress Support Forums:
    Hi @HartRoy, Thanks for the info! And I apologize for any inconvenience. Unfortunately, our advertisers…

    4 months ago

  • Posted a reply to "Recommendations Showing Blank Colored Squares", on the site WordPress Support Forums:
    Hi @rbennett, Thanks for the bringing this to our attention! We are aware of this…

    4 months ago

  • Posted a reply to "Permalinks changed - Social Shares Reset", on the site WordPress Support Forums:
    Hi @kingsley-john, Totally understood, and we appreciate the feedback! I placed a ticket with our…

    4 months ago

  • Posted a reply to "Permalinks changed - Social Shares Reset", on the site WordPress Support Forums:
    Hi @kingsley-john, I just spoke with my engineers and I was told that this functionality…

    4 months ago

  • Posted a reply to "Floating icons on the side of the screen", on the site WordPress Support Forums:
    Hi @sinoun, Thanks for waiting. And glad you were able to get your mobile floated…

    4 months ago

  • Posted a reply to "Permalinks changed - Social Shares Reset", on the site WordPress Support Forums:
    HI @kingsley-john, I totally understand your concern! Unfortunately, there's no way for the old and…

    4 months ago

  • Posted a reply to "Floating icons on the side of the screen", on the site WordPress Support Forums:
    Hi @nuonis, It appears you have a new install of the plugin on your website,…

    4 months ago

  • Posted a reply to "Re: Woocommerce Products", on the site WordPress Support Forums:
    Hi PBE, I'm not quite familiar with Woo Commerce product pages, however, we've had users…

    5 months ago

  • Posted a reply to "Inserting the share buttons in the menu bar", on the site WordPress Support Forums:
    HI @poised, Thanks for your patience on this! Here's a helpful article on how can…

    6 months ago

  • Posted a reply to "Related Content tool is hacked", on the site WordPress Support Forums:
    Hi @mmediax, Thanks for the e-mail! I did respond to your direct e-mail and will…

    6 months ago

  • Posted a reply to "Sleasy Ads are a problem for every blogger who wants to be taken serious", on the site WordPress Support Forums:
    Hi @manni65929, We super appreciate the feedback! I'll make sure to let my Ad Ops…

    6 months ago

  • Posted a reply to "Related Content tool is hacked", on the site WordPress Support Forums:
    Hi @mmediax - that is very strange! Not sure how it would do that. Would…

    6 months ago

  • Posted a reply to "Shareaholic on mobile devices!", on the site WordPress Support Forums:
    Hi wandergirl123, You will need to login to your Shareaholic.com account to change the mobile…

    6 months ago