WordPress.org

Posted a reply to Fatal error, on the site WordPress Support Forums:
Hi! can you try switching a theme (or changing name of current theme via ftp…

2 years ago

Posted a reply to Need help with complex inventory control and product variation order, on the site WordPress Support Forums:
hi, you can enable stock mmanagement here https://www.jigoshop.com/documentation/inventory/ and when it's done - define stock…

2 years ago

Posted a reply to Shipping and stock item errors with new update, on the site WordPress Support Forums:
thanks for detailed report, checking it out

2 years ago

Posted a reply to Category base page has lost its thumbnails, on the site WordPress Support Forums:
if it works - it's fine but we'll have one more look just in case

2 years ago

Posted a reply to Category base page has lost its thumbnails, on the site WordPress Support Forums:
please contact us via support@jigoshop.com with login details for further check in that case

2 years ago

Posted a reply to Category base page has lost its thumbnails, on the site WordPress Support Forums:
do you have site url defined with https:// instead of http:// in settings/general? do you…

2 years ago

Posted a reply to Category base page has lost its thumbnails, on the site WordPress Support Forums:
try going to settings/permalinks and clicking "save" without changing anything to refresh your permalink structure.

2 years ago

Posted a reply to Category base page has lost its thumbnails, on the site WordPress Support Forums:
Hi adoorablefairy, what was done before this issue? Update of wordpress/jigoshop/other plugins (which? from which…

2 years ago

Posted a reply to Message at bottom of Shop Page to go away., on the site WordPress Support Forums:
Hi! It is issue with Weaver, not with Jigoshop. Please contact their support directly

2 years ago

Posted a reply to Blurry Shop Thumbnail Images, on the site WordPress Support Forums:
It is rather theme than jigoshop issue. If you happen to have blurry images -…

2 years ago

Posted a reply to Actions Reference, on the site WordPress Support Forums:
Hi Till, we're in the process of rewriting core and new list of actions will…

2 years ago

Posted a reply to Order Email Not Being Sent or Received, on the site WordPress Support Forums:
it can't work only sometimes. if you got this email in test - you should…

2 years ago

Posted a reply to Stylesheet / CSS of Jigoshop, on the site WordPress Support Forums:
Hi, replied there https://wordpress.org/support/topic/jigoshop-function-causes-serious-layout-issues?replies=3 you can remove /change default wrappers this way: https://www.jigoshop.com/documentation/theming-jigoshop/

2 years ago

Posted a reply to Order Email Not Being Sent or Received, on the site WordPress Support Forums:
If you got the email - it means they're getting out of WordPress. If user…

2 years ago

Posted a reply to licence issue on premium theme, on the site WordPress Support Forums:
Hi, we found one more potential issue, new version was released yesterday. Please check

2 years ago

Posted a reply to licence issue on premium theme, on the site WordPress Support Forums:
After check - are you sure you've got jigoshop enabled? if yes - everything should…

2 years ago

Posted a reply to Jigoshop function causes serious layout issues, on the site WordPress Support Forums:
Hi Guido, that's something that was already in jigoshop when we took it over nearly…

2 years ago

Posted a reply to Add to cart button not showing up, on the site WordPress Support Forums:
it seems like you've got js error on your website - can you check console…

2 years ago

Posted a reply to licence issue on premium theme, on the site WordPress Support Forums:
thanks for info, we should get back to you shortly via e-mail

2 years ago

Posted a reply to Emails not sending!, on the site WordPress Support Forums:
exactly

2 years ago

Posted a reply to Emails not sending!, on the site WordPress Support Forums:
we'll need to see your setup there please provide admin access to your test/live site…

2 years ago

Posted a reply to eway module issue, on the site WordPress Support Forums:
Hi, wchich version of eway module is it? are you sure all plugin files were…

2 years ago

Posted a reply to Emails not sending!, on the site WordPress Support Forums:
Hi Wil, Please check your Jigoshop/Emails tab. Do you have e-mails generated there? If not…

2 years ago

Posted a reply to Late updat Broke something!, on the site WordPress Support Forums:
Hi C2b, we're working on new release and it should be live tomorrow/on wed. in…

2 years ago

Posted a reply to theme demo, on the site WordPress Support Forums:
yes it should be added in few days - we're working on it

2 years ago

Posted a reply to Newest update - missing Update Shopping Total, on the site WordPress Support Forums:
Hi nathancoffey, thank you for notification - we are checking it out

2 years ago

Posted a reply to Warning: call_user_func_array() expects parameter..., on the site WordPress Support Forums:
Hi jaspur, do you mean that gateway? https://www.jigoshop.com/product/jigoshop-payjunction-gateway/ It's external product - please try contacting…

2 years ago

Posted a reply to Checkout.js not refreshing/validating, on the site WordPress Support Forums:
Hi, can you post your jigoshop system info? are you sure it's not related to…

2 years ago

Posted a reply to Late updat Broke something!, on the site WordPress Support Forums:
Hi! It seems to be issue with cache saved on your server (jigoshop-web-optimiztation-system in paths)…

2 years ago

Posted a reply to license product, on the site WordPress Support Forums:
Hi ouni, you can create licenses with that plugin: https://www.jigoshop.com/product/digital-licensing/

2 years ago

Posted a reply to Theme Downloads, on the site WordPress Support Forums:
Hi Rob, we had some delay with creating alternative donation track, but it's done now…

2 years ago

Posted a reply to Fatal Error In Cart Totals, on the site WordPress Support Forums:
https://wordpress.org/support/topic/fatal-error-when-apply-coupon-code-on-cart?replies=3 solved in 15.1 that wwill be just released

2 years ago

Posted a reply to We have found PayPal Pro Gateway v 1.7 buggy, on the site WordPress Support Forums:
Hi elitistdogg, it's live now

2 years ago

Posted a reply to Fatal error when apply coupon code on cart, on the site WordPress Support Forums:
Hi, it's fixed in 1.15.1 that wwill be released today. thanks for info.

2 years ago

Posted a reply to UPS Shipping, on the site WordPress Support Forums:
Hi Angel, are you sure you're using jigoshop? This forum is about jigoshop and it's…

2 years ago

Posted a reply to Google Product Feed, on the site WordPress Support Forums:
Hi elitisdogg, Is it possible to get access to your admin panel for check of…

2 years ago

Posted a reply to Update Jigoshop, on the site WordPress Support Forums:
Hi codingnoob, did you have notification about other plugins updates? mechanism i same in every…

2 years ago

Posted a reply to Theme Downloads, on the site WordPress Support Forums:
OK, thanks for info!

2 years ago

Posted a reply to Theme Downloads, on the site WordPress Support Forums:
Hi Rob, we have troubles with reproducing the issue. IF your site is live or…

2 years ago

Posted a reply to PDF Proctection, on the site WordPress Support Forums:
Hi EvolveWorkforce, There is no perfect way to protect PDF. You can take a look…

2 years ago

Posted a reply to Theme Downloads, on the site WordPress Support Forums:
Hi Rob, Good luck with your new client. Thanks for letting us know about the…

2 years ago

Posted a reply to Checkout template files, on the site WordPress Support Forums:
Hi Ragnar, Thanks for posting that. It sounds like a bug + lack of feature…

2 years ago

Posted a reply to Theme Downloads, on the site WordPress Support Forums:
Hi Rob, in the meantime - please write mail to support@jigoshop.com with link to that…

2 years ago

Posted a reply to Paypal Pro - Payment gateway not available?, on the site WordPress Support Forums:
hi, most probably you've got outdated (not compatible with your jigoshop version) version of paypal…

2 years ago

Posted a reply to nothing goes into cart, on the site WordPress Support Forums:
Hi! It seems there is jquery errror on your website. Can you try switching theme…

2 years ago

Posted a reply to No way to force the user to select an option, on the site WordPress Support Forums:
Hi donpro, if possible - please send us your Jigoshop System Info with link to…

2 years ago

Posted a reply to Average at best, on the site WordPress Support Forums:
Hi donpro, We do have paid version and support/development packages if you need anything specific…

2 years ago

Posted a reply to Jigoshop 1.13.3 not working right since update, on the site WordPress Support Forums:
Hi 572chevi, do you see any e-mails in admin panel, under jigoshop/emails? if not -…

2 years ago

Posted a reply to Refund, on the site WordPress Support Forums:
good to hear!

2 years ago