Profiles

  • Member Since: May 14th, 2018
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  • Posted a reply to mobile header image too small, on the site WordPress.org Forums:
    Hi @swifthaus Can you please once try to make the mobile header layout vertical. Goto…

  • Posted a reply to Update to v7.1 breaks site, on the site WordPress.org Forums:
    @seattlec2 Can you please raise a support ticket from CyberChimps contact us page with your…

  • Posted a reply to I have given up with this theme, on the site WordPress.org Forums:
    Hi @seoidau That’s strange that you are facing a problem with a child theme. If…

  • Posted a reply to problemas de jquery 1.4, on the site WordPress.org Forums:
    Hi @almejoselx Sorry for the confusion. You just have to raise a ticket from cyberchimps…

  • Posted a reply to problemas de jquery 1.4, on the site WordPress.org Forums:
    Hi @almejoselx We can’t replicate this issue on our side. If you are still facing…

  • Posted a reply to remove “tag” and “archives”, on the site WordPress.org Forums:
    Hi @sharonvillines We can not replicate any such issue on our side can you please…

  • Posted a reply to Custom Front Page to page, on the site WordPress.org Forums:
    Hi @wp_ris No, custom front page can't be converted into a normal page. Though you…

  • Posted a reply to remove “tag” and “archives”, on the site WordPress.org Forums:
    Hi @sharonvillines Thank You for writing to us. This feature is currently not available in…

  • Posted a reply to Header not scaling correctly on my mobile, on the site WordPress.org Forums:
    Hi @aenea The fullscreen menu option is for the mobile menu when you use mobile…

  • Posted a reply to Header not scaling correctly on my mobile, on the site WordPress.org Forums:
    Hi @aenea Try the contact link in the footer section to raise tickets. Once try…

  • Posted a reply to Layout problem with 4.4.1, on the site WordPress.org Forums:
    Hi We'll test this issue on our end and fix it if there is any…

  • Posted a reply to Header not scaling correctly on my mobile, on the site WordPress.org Forums:
    Hi @aenea Seems like you have disabled mobile menu option can you please try to…

  • Posted a reply to Layout problem with 4.4.1, on the site WordPress.org Forums:
    Hi, Please check the following settings if these are correct to what you want Customizer…

  • Posted a reply to Layout problem with 4.4.1, on the site WordPress.org Forums:
    Hi @albert0346 We can't replicate this issue on our side. To make changes in layout…

  • Posted a reply to Enabled custom front page, on the site WordPress.org Forums:
    Hi @wp_ris You can add meta widget on the custom homepage using any of the…

  • Posted a reply to Child theme styles, on the site WordPress.org Forums:
    Hi @rachelgoldstein71 Can you please raise a support ticket with your website details on cyberchimps…

  • Posted a reply to Login trouble with Responsive 3.x, on the site WordPress.org Forums:
    Hi @rachelgoldstein71 Can you please raise a support ticket with your website details on cyberchimps…

  • Posted a reply to Mobile Menu Settings do not change appearance, on the site WordPress.org Forums:
    Hi @zubzoloff Seems like you are using elementor header and you have created a menu…

  • Posted a reply to Child theme styles, on the site WordPress.org Forums:
    Hi @rachelgoldstein71 Please check the following link for all information about child theme https://developer.wordpress.org/themes/advanced-topics/child-themes/ Thank…

  • Posted a reply to Help hide meta data icon and rename meta data text, on the site WordPress.org Forums:
    Hi @dragondog This option is not available in the theme for that you may need…

  • Posted a reply to Menú con categorías y subcategorías, on the site WordPress.org Forums:
    Hi @almejoselx If you have this menus already created on your site you will not…

  • Posted a reply to image not visible on published post when ‘align centre’option is selected., on the site WordPress.org Forums:
    Hi @kitty7896 You can raise a ticket simply from the my account area of the…

  • Posted a reply to barra lateral en pagina inicial, on the site WordPress.org Forums:
    Hola @almejoselx Levante un ticket de soporte con los detalles de su sitio web desde…

  • Posted a reply to Multi Language, on the site WordPress.org Forums:
    Hi @lzfk Can you please raise a support ticket with your website detail from cyber…

  • Posted a reply to Warning message when publishing a post, on the site WordPress.org Forums:
    Hi @lzfk We tried replicating this on our side but we can’t replicate any such…

  • Posted a reply to Some pages are too long with blank background, on the site WordPress.org Forums:
    Hi @lianglqufo Sure Thank you

  • Posted a reply to Some pages are too long with blank background, on the site WordPress.org Forums:
    Hi @lianglqufo Please try to contact us link in the footer. Thank You

  • Posted a reply to image not visible on published post when ‘align centre’option is selected., on the site WordPress.org Forums:
    Hi @kitty7896 We tried replicating this on our side but we can’t replicate any such…

  • Posted a reply to Some pages are too long with blank background, on the site WordPress.org Forums:
    Hi @lianglqufo We tried replicating this on our side but we can't replicate any such…

  • Posted a reply to footer inclusions not visible any more, on the site WordPress.org Forums:
    Hi @kitty7896 It is visible on the site you have mentioned. Seems like you have…

  • Posted a reply to Some pages are too long with blank background, on the site WordPress.org Forums:
    Hi @lianglqufo This seems to be a conflict with any of the plugins can you…

  • Posted a reply to Conflict with WP Mailto Links plugin, on the site WordPress.org Forums:
    Hi @lisrael We'll check this issue with our theme and get back to you. Meanwhile,…

  • Posted a reply to Move Images on Home Page, on the site WordPress.org Forums:
    Hi @terry23 Since 3.x many things have been changed in the theme to make the…

  • Posted a reply to Menu not visible in mobiles, on the site WordPress.org Forums:
    Hi @gunilla Please change the mobile header layout to vertical Goto Customizer-> Header -> Layout…

  • Posted a reply to barra lateral en pagina inicial, on the site WordPress.org Forums:
    (Por favor, perdona mi español) Sí, puede tener una barra lateral en su página de…

  • Posted a reply to Menu not visible in mobiles, on the site WordPress.org Forums:
    Hi @gunilla Can you please check if the Menu Toggle Background Color and Menu Toggle…

  • Posted a reply to 4.3.6 footer widget not show in customizer, on the site WordPress.org Forums:
    Hi @mio70 Can you please check Customizer -> Footer -> Layout -> Number of Columns…

  • Posted a reply to Links in latest post widget problem, on the site WordPress.org Forums:
    Hi @gunilla We have tried replicating this issue on our side but we can't. Can…

  • Posted a reply to Hide breadcrumb, on the site WordPress.org Forums:
    Hi @kitty7896 To disable breadcrumb please goto Customizer -> content header -> layout -> check…

  • Posted a reply to Links in latest post widget problem, on the site WordPress.org Forums:
    Hi @gunilla Thank you for writing to us. We have assigned this issue to our…

  • Posted a reply to modify header, on the site WordPress.org Forums:
    Hi @janco147 Can you please check the folder and file structure in the child theme…

  • Posted a reply to Option to Disable Color Skins, on the site WordPress.org Forums:
    Hi @japenz The color palette scheme comes by default without any selection but once you…

  • Posted a reply to Responsive Theme, on the site WordPress.org Forums:
    Hi @castlejack You'll not lose your content of the site but you may lose the…

  • Posted a reply to Hide Category title from posts page, on the site WordPress.org Forums:
    Hi @andreacourtin0305 This is currently not possible we discuss with our dev team and try…

  • Posted a reply to Recent Changes were Awful, on the site WordPress.org Forums:
    Hi @dlt101 Can you please raise with your site details from cyberchimps site so that…

  • Posted a reply to Always horizontal scrollbar, on the site WordPress.org Forums:
    Hi @bengans We can't replicate this issue to our end. Can you please raise a…

  • Posted a reply to Much empty space between widgets, on the site WordPress.org Forums:
    Hi @gangleri Can you try adjusting Box Padding (px) from Customizing ▸ Theme Options ▸…

  • Posted a reply to Header and Menu not showing, on the site WordPress.org Forums:
    Hi @mtreanor24 Can you please raise a ticket for this issue from cyberchimps site my…

  • Posted a reply to Much empty space between widgets, on the site WordPress.org Forums:
    Hi @gangleri Can you share your page URL so that we can check and suggest…

  • Posted a reply to Header and Menu not showing, on the site WordPress.org Forums:
    Hi @mtreanor24 Please check Customizer ▸ Header ▸ Layout ▸ Header Elements Click on the…