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Posted a reply to "Cannot activate plugin", on the site WordPress Support Forums:
Hi there. Skyler from the Livefyre team here. While this is investigated, we actually recommend…

1 month ago

Posted a reply to "Plugin update failed", on the site WordPress Support Forums:
Hi there! Skyler from the Livefyre team here. If still seeing issues, we'd recommend reaching…

2 months ago

Posted a reply to "Indent Livefyre comments", on the site WordPress Support Forums:
Hi Marcus. Skyler from the Livefyre team here. We'd actually need to look a few…

2 months ago

Posted a reply to "Spam after installing Livefyre", on the site WordPress Support Forums:
Hi Russ Sorry to hear about the issues! It isn't clear if this is something…

2 months ago

Posted a reply to "Bad experience", on the site WordPress Support Forums:
Hi there Really sorry to hear about the site issues! This isn't something we seem…

2 months ago

Posted a reply to "How to force Sidenotes to appear above the content?", on the site WordPress Support Forums:
Hi Owen. Thanks for reaching out about this. It definitely sounds like something in the…

4 months ago

Posted a reply to "Problem with share function", on the site WordPress Support Forums:
Hi! If you're still seeing this, it's likely some of the theme or custom CSS…

4 months ago

Posted a reply to "Regular links to stories behave strange", on the site WordPress Support Forums:
Hello! Thanks for all the details here. We don't seem to be hearing additional reports…

5 months ago

Posted a reply to "Livefyre text colour change", on the site WordPress Support Forums:
Hi Tom By default, the free Livefyre Comments plugin does not contain options for customizing…

5 months ago

Posted a reply to "Storify button standard", on the site WordPress Support Forums:
Hi there! The Storify plugin uses an active Storify login session to create stories. If…

6 months ago

Posted a reply to "Skip the [Write/Tweet/Facebook] selection step?", on the site WordPress Support Forums:
Hi there! For now, the only way to go directly into the Sidenotes text-entry area…

6 months ago

Posted a reply to "Is SmartHub purchase required", on the site WordPress Support Forums:
Hi there! Great question. This Livefyre Sidenotes WordPress plugin is free for anyone to download…

6 months ago

Posted a reply to "unable to configure", on the site WordPress Support Forums:
Hello. Did you end up getting this configured on your end? If not, this functionality…

6 months ago

Posted a reply to "Is there a way to fix this?", on the site WordPress Support Forums:
Hello. Did you end up getting in touch with a Livefyre representative after originally encountering…

6 months ago

Posted a reply to "Can't type in comment box", on the site WordPress Support Forums:
Hello. Apologies if your original question might've been missed here. Did you end up getting…

6 months ago

Posted a reply to "Insecured content error over SSL page", on the site WordPress Support Forums:
Hi! Skyler from the Livefyre team here. The free Livefyre Comments 3 plugin for WordPress…

6 months ago

Posted a reply to "Sidenotes not showing up", on the site WordPress Support Forums:
Hi Daniel! Skyler from the Livefyre team here. Appreciate you taking the time to try…

6 months ago

Posted a reply to "Comments + Sidenotes Issue", on the site WordPress Support Forums:
Hi Owen. Skyler from the Livefyre team here. Thanks for bringing this to our attention,…

7 months ago

Posted a reply to "Does this require the Livefyre commenting system?", on the site WordPress Support Forums:
Ah! And just to clarify, our two plugins (Comments and Sidenote) are completely independent of…

7 months ago

Posted a reply to "Does this require the Livefyre commenting system?", on the site WordPress Support Forums:
Hi! I'm part of the Livefyre team. Happy to try and clarify Livefyre's plugin situation…

7 months ago

Posted a reply to "Works great and great support", on the site WordPress Support Forums:
Hi Mark! I believe you might've been in touch with our Support department about this,…

8 months ago

Posted a reply to "Turn feature off on selected posts/pages?", on the site WordPress Support Forums:
Hi there! Thanks for reaching out about this. If your site is on a WordPress…

8 months ago

Posted a reply to "Support HTML5 tag such as figure", on the site WordPress Support Forums:
Hi, HH! Skyler from the Livefyre team here. I've discussed this with some of the…

9 months ago

Posted a reply to "Lanuage files?", on the site WordPress Support Forums:
Hi there! Skyler from the Livefyre team here. At this time, we don't have any…

10 months ago

Posted a reply to "Unable to commit (unauthorized), password reset doesn't work. can't update code!", on the site WordPress Support Forums:
Fixed! Someone on my team dug up an old email with a password reset. Would…

4 years ago