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Posted a reply to Multi site migration Pro, on the site WordPress.org Forums:
Hi Elementor requires that you change the URL in Elementor https://docs.elementor.com/article/218-i-changed-the-url-of-my-website-and-elementor-does-not-work-anymore You might also need… -
Posted a reply to error code 4 (server failure), on the site WordPress.org Forums:
This sounds like a file size restriction on your hosting. How big is the file… -
Created a topic, Troubleshooting, on the site WordPress.org Forums:
If you are having issues with the plugin, please take … -
Posted a reply to images are not imported correctly, on the site WordPress.org Forums:
If you are looking for support and a quick response, please contact our support team.… -
Posted a reply to asking for 64 bit php., on the site WordPress.org Forums:
Hi The PHP version needs to be changed on your hosting. This varies by hosting… -
Posted a reply to import file deleted?, on the site WordPress.org Forums:
Thanks for the support @oakhillman! -
Posted a reply to installed plugins remain after import, on the site WordPress.org Forums:
Hi Apologies for not being clear. The database that contains the pages and posts will… -
Posted a reply to installed plugins remain after import, on the site WordPress.org Forums:
Hi Yes, the plugin does not remove the contents that are on the site that… -
Posted a reply to asking for 64 bit php., on the site WordPress.org Forums:
Hi If you want to use our plugin and you are using 32 bit PHP… -
Posted a reply to After migration page changes can not be saved., on the site WordPress.org Forums:
@matnuv Please contact our support team by email - support (at) servmask.com Please could you… -
Posted a reply to Multisite CLI, on the site WordPress.org Forums:
Hi Vinhtvu2 Could you let us know what your use case is for CLI on… -
Posted a reply to import stuck on “checking extensions compatibility”, on the site WordPress.org Forums:
Hi Can you go to the plugins page and check for updates on any extensions… -
Posted a reply to imported back up but nothing shown on site, on the site WordPress.org Forums:
Hi Could you clear your browser and server cache and see if this helps? If… -
Posted a reply to I need help to transfer my current website to a new host, on the site WordPress.org Forums:
@ahmdko32 We would be happy to assist. Please contact us by email at support@servmask.com or… -
Posted a reply to Permalinks doesn´t work well, on the site WordPress.org Forums:
Hi AG Can you check that you have mod_rewrite activated on your apache install? https://codex.wordpress.org/Using_Permalinks… -
Posted a reply to Error while Exporting File after 99%, on the site WordPress.org Forums:
@annoy Could you check that you are not limited by a backup that is greater… -
Posted a reply to after export, logged in UI different than incognito, on the site WordPress.org Forums:
Glad that this is working Kind regards Lesley -
Posted a reply to Successful backup process restores nothing., on the site WordPress.org Forums:
@whitneywooyy Could you drop us an email at support at servmask.com so that we can… -
Posted a reply to Failed to open stream, on the site WordPress.org Forums:
@nd00jan This seems to be coming from simple-facebook-twitter-widget/simple-facebook-page-plugin You could disable this plugin before export… -
Posted a reply to Export to File fails – Network Error on Chrome, on the site WordPress.org Forums:
Hi Mark Thanks for contacting support. Sometimes servers don't allow the file download and you… -
Posted a reply to database.sql warning, on the site WordPress.org Forums:
This is likely to be a false positive. The storage folder is used to collate… -
Posted a reply to Change of domain causes problems with linked media, on the site WordPress.org Forums:
https://help.servmask.com/knowledgebase/contacting-support/ Please contact our support team directly. Thanks -
Posted a reply to no error messages – just hangs???, on the site WordPress.org Forums:
Hi mrcavello Thanks for your feedback. The support team is on hand to help with… -
Posted a reply to Automatic Backups, on the site WordPress.org Forums:
Thanks for getting in touch with us. We already offer scheduled backups via our cloud… -
Posted a reply to Import stuck at 26.26%, on the site WordPress.org Forums:
Hi lew1s Could you give me your ticket number so that I can check for… -
Posted a reply to all-in one, on the site WordPress.org Forums:
Can you try saving the page and seeing if the content shows? -
Posted a reply to Partial Exports and Imports?, on the site WordPress.org Forums:
https://help.servmask.com/knowledgebase/contacting-support/ Can you contact us by this form or email so that we can help… -
Posted a reply to Partial Exports and Imports?, on the site WordPress.org Forums:
Hi LesTexas60 I have tested some of the plugins that claim to do this but… -
Posted a reply to all-in one, on the site WordPress.org Forums:
Did you save the permalinks twice after import? Can you get in touch with the… -
Posted a reply to Scheduling, on the site WordPress.org Forums:
Hi Terence Thank you - that is in the roadmap for the plugin. You can… -
Posted a reply to Plugin stuck on ‘Exporting database… 0% complete’, on the site WordPress.org Forums:
Please take a look at this page for some guidelines and instructions for contacting our… -
Posted a reply to Scheduling, on the site WordPress.org Forums:
Hi Terrence The schedule time is set at the time that you set up the… -
Posted a reply to Cannot Deactivate and Delete All-in-One WP Migration, on the site WordPress.org Forums:
Hi JavaDjie Thanks for getting in touch. The plugin helps a little with your SSL… -
Posted a reply to Cannot login, on the site WordPress.org Forums:
https://help.servmask.com/knowledgebase/contacting-support/ Can you contact the support team to help you with this, please? -
Posted a reply to 404 error during exportation, on the site WordPress.org Forums:
The reason that you are unable to download the .wpress file directly from the download… -
Posted a reply to Backup with graphical plugins, on the site WordPress.org Forums:
All-in-One WP migration can migrate your entire site, including the media library and plugins. Are… -
Posted a reply to Corrupt file in site to be overwritten, on the site WordPress.org Forums:
@brassing The file will not be removed by importing a backup. You will need to… -
Posted a reply to Cannot login, on the site WordPress.org Forums:
Glad that you have this sorted out. Kind regards Lesley -
Posted a reply to Cannot login, on the site WordPress.org Forums:
Hi Will You need to log in to your imported site using the username and… -
Posted a reply to Migration Issues, on the site WordPress.org Forums:
Hi Stone 1) Please see the information at https://help.servmask.com/knowledgebase/migrate-wordpress-from-php-5-to-php-7/ with regards to migrating between PHP… -
Posted a reply to Import fail – Can’t access wp-admin to login, images missing, no permalink step, on the site WordPress.org Forums:
Please drop me an email at support at servmask dot com with a list of… -
Posted a reply to Unable to export. Please refresh the page, on the site WordPress.org Forums:
Could you contact our support team with a list of the plugins that you have… -
Posted a reply to all-in-one-wp-migration plugin activation nullpointer, on the site WordPress.org Forums:
Hi Running WordPress on Tomcat is unusual and may cause additional complexity. This is a… -
Posted a reply to Migrating from Root to Subdirectory, on the site WordPress.org Forums:
@tysonfrantz There are no issues with moving the site to a different wordpress installation on… -
Posted a reply to Disabled for security reason, on the site WordPress.org Forums:
I would request doing a security scan to check that this is not malware. That… -
Posted a reply to how to compress wpress backfile file, on the site WordPress.org Forums:
Hi We recommend that you store your backups on secure cloud storage, rather than on… -
Posted a reply to Export stuck at “Archiving configuration file… 0% complete”, on the site WordPress.org Forums:
Can you check that you have enough free space on your server to save the… -
Posted a reply to Unable to import – Unable to open…, on the site WordPress.org Forums:
Hi Sorry to hear that you are having issues. Please can you see https://help.servmask.com/knowledgebase/contacting-support/ -… -
Posted a reply to Failed database upload uses up massive server space!, on the site WordPress.org Forums:
Glad to hear that you have it sorted out. Cheers Lesley -
Posted a reply to Replace Existing Site, on the site WordPress.org Forums:
Hi There is no contradiction - the subtlety lies in the fact that the plugin…