Profiles

Posted a reply to [Widgets for Google Reviews] Widgets don’t show, on the site WordPress.org Forums:
The issue seems to be caused by this external script on your site: https://cdn-cookieyes.com/client_data/71dff84e21f74ff73f7bafc3/script.js It’s…

Posted a reply to [Widgets for Google Reviews] Widgets don’t show, on the site WordPress.org Forums:
Hi @lauren1234567 I had a look at the issue, and it seems that the problem…

Posted a reply to [Widgets for Google Reviews] Premium Not Showing, on the site WordPress.org Forums:
Hi @brandonecarr Thanks for reaching out! I took a look at your site and it…

Posted a reply to [Widgets for Google Reviews] Only Old Reviews Showing, on the site WordPress.org Forums:
Hi @philmurray In order to assist you, we will need the Troubleshooting text. You can find…

Posted a reply to [Widgets for Google Reviews] Making Reviews Anonymous, on the site WordPress.org Forums:
Hi @mibusiness In the free plugin, this feature is not available. However, in the paid…

Posted a reply to [Widgets for Google Reviews] Widgets don’t show, on the site WordPress.org Forums:
Hi, In order to assist you, we will need the Troubleshooting text. You can find…

Posted a reply to [Widgets for Google Reviews] Firefox – Star ratings are not loaded, on the site WordPress.org Forums:
Hi @sanhosey We have determined that the issue is related to the Termly plugin, but…

Posted a reply to [Widgets for Google Reviews] Firefox – Star ratings are not loaded, on the site WordPress.org Forums:
Hi @sanhosey, We have determined that the issue is related to the Termly plugin, but…

Posted a reply to [Widgets for Google Reviews] Firefox – Star ratings are not loaded, on the site WordPress.org Forums:
Dear @moderator Apologies for violating the guidelines.I have read and understand the forum rules and…

Posted a reply to [Widgets for Google Reviews] needs to move the reviews carousel to the right side, on the site WordPress.org Forums:
Hi @tahir20201 Unfortunately, the slider is not currently able to move to the right.We will…

Posted a reply to [Widgets for Google Reviews] aggregateRating not working, on the site WordPress.org Forums:
Hi @livevirtualguide The incorrect rich snippet you’re referring to is not generated by our widget…

Posted a reply to [Widgets for Social Photo Feed] unwanted schema markup, on the site WordPress.org Forums:
HI @onakofakaren Could you please send us a test URL where the widget is displayed?…

Posted a reply to [Widgets for Social Photo Feed] Fonctionne parfaitement, on the site WordPress.org Forums:
Bonjour @lila4skyrim Merci beaucoup pour votre évaluation positive. Cordialement,Laca de Trustindex

Posted a reply to [Widgets for Google Reviews] change columns per row, on the site WordPress.org Forums:
Hi @t2326416 Thank you for reaching out. In the free version of the plugin, there…

Posted a reply to [Widgets for Google Reviews] Bug with the update, on the site WordPress.org Forums:
I'm glad it worked! If you need any further assistance, feel free to reach out.

Posted a reply to [Widgets for Google Reviews] Only shows 6 reviews, on the site WordPress.org Forums:
Hi @twanvandenelst The free plugin displays your latest 10 reviews. The reason why some reviews…

Posted a reply to [Widgets for Google Reviews] Problem with update, on the site WordPress.org Forums:
Hi @pauliville In the free version, reviews can be manually updated every 10 days. However,…

Posted a reply to [Widgets for Google Reviews] Unable to display comments, on the site WordPress.org Forums:
Hi @jr09081004 I can see that the widget is now working. Were you able to…

Posted a reply to [Widgets for Google Reviews] Bug with the update, on the site WordPress.org Forums:
Hi @digitalille Could you please reset the plugin to its default settings using the "Re-create…

Posted a reply to [Widgets for Google Reviews] Bug with the update, on the site WordPress.org Forums:
Hi @digitalille Thank you for reaching out!Please send us the troubleshooting text. You can find…

Posted a reply to [Widgets for Google Reviews] Problem with update, on the site WordPress.org Forums:
Hi @pauliville As a first step, please note that reviews are first updated in the…

Posted a reply to [Widgets for Google Reviews] GPDR compliant, on the site WordPress.org Forums:
Hi @tomeee GDPR compliance will soon be available in the Pro widget, as we are…

Posted a reply to [Widgets for Google Reviews] The plugin doesn’t update the reviews, on the site WordPress.org Forums:
Hi Apergis Antonis, Please send us the troubleshooting text. You can find it under the…

Posted a reply to [Widgets for Google Reviews] Shortcode won’t display on some pages, on the site WordPress.org Forums:
Hi @tyleraunp Thank you for your feedback! Best regards,Laca from Trustindex

Posted a reply to [Widgets for Google Reviews] WCAG compatibility, on the site WordPress.org Forums:
Hi Elisabeth, You're welcome! If there's anything else we can assist you with, just let…

Posted a reply to [Widgets for Google Reviews] unable to display manual google reviews updates, on the site WordPress.org Forums:
Hi @johnsharma99 With the free plugin, reviews can be manually downloaded every 10 days. The…

Posted a reply to [Widgets for Google Reviews] WCAG compatibility, on the site WordPress.org Forums:
Hi @docleads Thank you for reaching out! You can increase the contrast of the "Read…

Posted a reply to [Widgets for Google Reviews] Easy to use but SO BAD FOR SITE PERFORMANCE, on the site WordPress.org Forums:
Hi @neillh Could you share a link where we can check the issue? We want…

Posted a reply to [Widgets for Google Reviews] unable to display manual google reviews updates, on the site WordPress.org Forums:
Hi @johnsharma99 Thank you for reaching out! In the free version of the plugin, reviews…

Posted a reply to [Widgets for Google Reviews] Third-party cookie, on the site WordPress.org Forums:
Hi @hpattt Thank you for reaching out! Our plugin does not use third-party cookies, so…

Posted a reply to Disappointing Bait-and-Switch Tactics, on the site WordPress.org Forums:
Hi @markzoi First of all, congratulations on reaching 20 reviews! 🎉 Building trust through customer…

Posted a reply to Doesn’t work in reusable blocks, on the site WordPress.org Forums:
Hi @williamjezequel Thank you for your feedback! I understand how frustrating it can be when…

Posted a reply to Issues with Trustindex Pro, on the site WordPress.org Forums:
Hi @anamounes We have received your email and will reach out to you shortly. I…

Posted a reply to Error after upgrading to latest version, on the site WordPress.org Forums:
Hi @realbadman , Could you please update the plugin to the latest version and add…

Posted a reply to Cannot connect to Google in widget configurator because of time out error, on the site WordPress.org Forums:
Hi @harrisanas Earlier today, our server experienced some overload issues, which may have caused this…

Posted a reply to Issues with Trustindex Pro, on the site WordPress.org Forums:
Hi @anamounes Thank you for reaching out. We are reviewing the functionality of our contact…

Posted a reply to Service Area Online Website Business, on the site WordPress.org Forums:
Hi @mercurydan Please search for your business on Google Maps and copy the URL from…

Posted a reply to Disappointing Bait-and-Switch Tactics, on the site WordPress.org Forums:
Hi @markzoi Thank you for sharing your feedback. We’d like to clarify that we have…

Posted a reply to Google Reviews not appearing in Mobile mode, on the site WordPress.org Forums:
Hi @eduiglesias23 Thank you for reaching out! We'd be happy to help troubleshoot the issue.…

Posted a reply to From 683 to 641 reviews, on the site WordPress.org Forums:
Hi @xlxdesignz Thank you for reaching out! We'd be happy to help troubleshoot the issue.…

Posted a reply to Fails more than normal, on the site WordPress.org Forums:
Hi @hbustos2025 The issue was caused by temporary server outages, which we have successfully resolved.…

Posted a reply to 500 Error, Stopping On Long Reviews, on the site WordPress.org Forums:
Hi @jimrgbssmg We tested it, and the plugin worked with the provided sources.Could you please…

Posted a reply to 500 Error, Stopping On Long Reviews, on the site WordPress.org Forums:
Hi @jimrgbssmg Please send us the Google Business Profile you would like to connect so…

Posted a reply to Cannot reply to reviews, on the site WordPress.org Forums:
Hi @alvaromartin Thank you for reaching out and bringing this to our attention! We’ve identified…

Posted a reply to No good, on the site WordPress.org Forums:
Hi @guytoon Thank you for your feedback! We’re committed to ensuring our plugin operates at…

Posted a reply to Free plugin versus Trustindex subscription, on the site WordPress.org Forums:
Hi @koobmlif Thanks for reaching out! I see where the confusion might be coming from.…

Posted a reply to Cannot reply to reviews, on the site WordPress.org Forums:
Hi @alvaromartin Thank you for reaching out. We will look into this issue and get…

Posted a reply to Max columns in slider, on the site WordPress.org Forums:
Hello Mike, Unfortunately, in the free version, there is no option to filter the reviews…

Posted a reply to Get error 500 when trying to access backend, on the site WordPress.org Forums:
Hi @vertigoxxl To help troubleshoot this issue, we need the exact error message. If you're…

Posted a reply to Great BUT… Needs to be Accessible, on the site WordPress.org Forums:
Hi @frank6tg Thank you so much for your thoughtful suggestion! We truly appreciate your feedback…