Profiles

Posted a reply to Issues with Version 13.2.9, on the site WordPress.org Forums:
Hi @philadelphiadance Based on what you described, it looks like you are using the PRO…

Posted a reply to Multiple feeds possible?, on the site WordPress.org Forums:
Hi @earthnutvt Yes, this is possible in the Pro version. You can create a widget…

Posted a reply to Issue with total reviews count, on the site WordPress.org Forums:
Hi @bncab123 In order to assist you, we will need the Troubleshooting text. You can find…

Posted a reply to Manual Reviews Download Failed, on the site WordPress.org Forums:
Hi @catiasoaresss Thank you for reaching out, and I’m sorry to hear about the trouble…

Posted a reply to Issue with total reviews count, on the site WordPress.org Forums:
Hi @bncab123 Thank you for reaching out, and I’m sorry to hear about the trouble…

Posted a reply to Review widget addon for Divi, on the site WordPress.org Forums:
Hi @timrecco Thank you for your message. The Review Widget Addon for Divi is an…

Posted a reply to Plug In Instagram Feed Not Updating on Homepage w/ new posts, on the site WordPress.org Forums:
Hi @cammyrfj The issue may be caused by the domain connected to the plugin having…

Posted a reply to Widget caching shows old content, on the site WordPress.org Forums:
Hi @lassedam Could you please send us a bit more information about the issue, for…

Posted a reply to This plugin sucks now, on the site WordPress.org Forums:
Hi @superstardev and @geetha14, The issue has now been fixed. Please go to the plugin’s…

Posted a reply to This plugin sucks now, on the site WordPress.org Forums:
Hi @superstardev We’re sorry for the trouble and for the frustration this has caused. Our…

Posted a reply to Plug In Instagram Feed Not Updating on Homepage w/ new posts, on the site WordPress.org Forums:
Hi @cammyrfj Thank you for writing to us. Could you please send us the full…

Posted a reply to Time ago and Read More in wrong language, on the site WordPress.org Forums:
Hi @candell If I understand correctly, you would like to set the widget language to…

Posted a reply to Google Account Connection Fails – admin.php File Downloads with 503 Error, on the site WordPress.org Forums:
Hi Dominik, Thank you very much for your feedback. I’m glad to hear that you…

Posted a reply to Google Account Connection Fails – admin.php File Downloads with 503 Error, on the site WordPress.org Forums:
Hi Dominik, Thank you very much for your help. This already looks like it comes…

Posted a reply to Google Account Connection Fails – admin.php File Downloads with 503 Error, on the site WordPress.org Forums:
Hi Dominik, Thank you very much for your help. This appears to be an access…

Posted a reply to Google Reviews dont get updated, on the site WordPress.org Forums:
Hi Lysann, Thank you for the details. I checked the site, and it looks like…

Posted a reply to Google Account Connection Fails – admin.php File Downloads with 503 Error, on the site WordPress.org Forums:
Hi Dominik, Thank you for the screen recording. Could you please send us only the…

Posted a reply to Plugin crashes PHP and takes down entire site when Instagram API returns JSON er, on the site WordPress.org Forums:
Hi @joyryde Thank you for reporting this issue, and we’re sorry to hear that you…

Posted a reply to Google Account Connection Fails – admin.php File Downloads with 503 Error, on the site WordPress.org Forums:
Hi @mediacarousel Please try deleting the plugin completely and then reinstalling it. If the issue…

Posted a reply to Plugin crashes PHP and takes down entire site when Instagram API returns JSON er, on the site WordPress.org Forums:
Hi @joyryde In order to assist you, we will need the Troubleshooting text. You can find…

Posted a reply to Google Reviews dont get updated, on the site WordPress.org Forums:
Hi @cocosgalant Could you please try it in another browser as well? If the issue…

Posted a reply to reviews not showing, only the widget header, on the site WordPress.org Forums:
Hi @creativedays, The widget is being affected by the following custom CSS on your site:…

Posted a reply to Auto-update frequency for free version?, on the site WordPress.org Forums:
Hi @upenderchauhan Thank you for your question. In the free version, posts are refreshed within…

Posted a reply to only 10 review, on the site WordPress.org Forums:
Hi @BenR, If your question is related to the Pro widget, please contact us at…

Posted a reply to Paid Version Trustindex.io but review not updated automatically in wordpress, on the site WordPress.org Forums:
<span style="font-size: inherit; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;">Hi…

Posted a reply to error 500, on the site WordPress.org Forums:
Hi @enriquekiweb Thanks for reporting this.The error message points to an Apache internal redirect/rewrite loop…

Posted a reply to Google Reviews dont get updated, on the site WordPress.org Forums:
Hi @cocosgalant Please try reconnecting your business in a different browser or in Incognito/Private mode…

Posted a reply to Instagram Feed Not Showing Anymore, on the site WordPress.org Forums:
Hi @dapauley I can see that the issue was resolved after using the Re-Create plugin…

Posted a reply to Instagram Feed Not Refreshing, on the site WordPress.org Forums:
Hi @rpstephens11 Thank you for your question. Please note that collaborative posts can only be…

Posted a reply to New reviews not downloading, on the site WordPress.org Forums:
Hi @ronnedesign Thank you for your message. In order to assist you properly, please contact…

Posted a reply to Business logo not showing in widget, on the site WordPress.org Forums:
Hi @soundwriter Thank you for your kind words, we’re glad you like the plugin! There…

Posted a reply to Can’t remove platform logo or stars from reviews, on the site WordPress.org Forums:
Hi @amyzealand Thank you for your feedback, we really appreciate you pointing this out. We…

Posted a reply to wp reviews plugin for google doesn’t auto update reviews, on the site WordPress.org Forums:
Hi @on_edge Thank you for your message!Unfortunately, according to the WordPress.org forum guidelines, we are…

Posted a reply to Code with <meta name="ti-site-data" content=", on the site WordPress.org Forums:
Hi @citadellawfirm Sorry for the late reply. We checked the issue, and the duplication is…

Posted a reply to Change color of the background and the text, on the site WordPress.org Forums:
Hi @aixpressweb Thank you for your message. Here is an example of how you can…

Posted a reply to Google Reviews dont get updated, on the site WordPress.org Forums:
Hi @cocosgalant Thank you for the details. Could you please check whether the Download button…

Posted a reply to New reviews not downloading, on the site WordPress.org Forums:
Hi @ronnedesign <span style="font-size: inherit; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica…

Posted a reply to Problem With Loading Feed, on the site WordPress.org Forums:
Hi @nahueltroisi We’ve fixed the issue on our side and your widget has been refreshed.Could…

Posted a reply to Problem with loading, on the site WordPress.org Forums:
Hi @djshmosh We’ve fixed the issue on our side and your widget has been refreshed.Could…

Posted a reply to Problem with loading, on the site WordPress.org Forums:
Hi @djshmosh There was an issue during the creation of your widget, which we have…

Posted a reply to Redundant alternative text, on the site WordPress.org Forums:
Hi @dc8734 We’ve fixed the redundant alternative text issue.Thank you for reporting, it should now…

Posted a reply to Google Reviews accidentally imported, on the site WordPress.org Forums:
Hi @gregorypaullandry We have rolled back the import, so you should now be able to…

Posted a reply to [ASAP]Confirmation about the plugin’s specifications., on the site WordPress.org Forums:
Hi @satoshi2025, Thank you for your interest in our plugin. Unfortunately, according to the WordPress.org…

Posted a reply to Paid Version Trustindex.io but review not updated automatically in wordpress, on the site WordPress.org Forums:
Hi @kityeng, We have fixed the issue on our side, so your widget should now…

Posted a reply to Feed is not refreshing, on the site WordPress.org Forums:
Hi @riyaseasternts Thank you for your message. The feed refreshes automatically once per day, within…

Posted a reply to Code with <meta name="ti-site-data" content=", on the site WordPress.org Forums:
Hi @citadellawfirm In order to assist you, we will need the Troubleshooting text. You can find…

Posted a reply to Paid Version Trustindex.io but review not updated automatically in wordpress, on the site WordPress.org Forums:
Hi @kityeng, We’re sorry about this issue. Unfortunately, the update process can still get stuck…

Posted a reply to Redundant alternative text, on the site WordPress.org Forums:
Hi @dc8734 Could you please send us a screenshot of the issue and also share…

Posted a reply to Only one post appearing in feed, on the site WordPress.org Forums:
Hi @rpstephens11 The widget automatically takes the width of its container and adjusts the card…

Posted a reply to Unable to Find Business, on the site WordPress.org Forums:
Hi @citadellawfirm I understand you're having trouble connecting your Google Business Profile that doesn't have…