Posted a reply to Fatal error upgrading to 2.5.0, on the site WordPress.org Forums:
Hi Derek, I'm sorry for not getting back to you sooner. Could you please clarify…

Posted a reply to Excellent Plugins, on the site WordPress.org Forums:
Thanks for the review and your suggestions!

Posted a reply to proper link, on the site WordPress.org Forums:
Hi, you need to ensure you're sending the HTML emails, you can even enable plain…

Posted a reply to Notification doesn’t work, on the site WordPress.org Forums:
Hey, thanks for your patience. What you'll need to do is add an action after…

Posted a reply to Plugin Looks MUCH Different from Site to Site, on the site WordPress.org Forums:
Hi, the most possible reason is that someone used the white label mode. Take a…

Posted a reply to Notification not working on livesite, on the site WordPress.org Forums:
Hi, could you please provide more clarity on what's not working exactly? Or it's just…

Posted a reply to Error log statment found, on the site WordPress.org Forums:
Thanks for the report! It looks like it has been added later, as it's not…

Posted a reply to New install, too many redirects, on the site WordPress.org Forums:
Hi, it looks like a WordPress misconfiguration. We, indeed, redirect the first visit to a…

Posted a reply to Not sending email, on the site WordPress.org Forums:
Hi, can you please confirm you went through the troubleshooting?

Posted a reply to Notification doesn’t work, on the site WordPress.org Forums:
If it's a 3rd party plugin, you won't be able to add it, as it…

Posted a reply to Notification doesn’t work, on the site WordPress.org Forums:
Hi, looks like the action from the plugin might be running too early before our…

Posted a reply to New comment HTML Field is Blank, on the site WordPress.org Forums:
Hi, yes, it's staged for release! It won't take long to release, thanks for your…

Posted a reply to Photos notifications, on the site WordPress.org Forums:
Hi, that depends on the system used, how those images are added, and where they're…

Posted a reply to New comment HTML Field is Blank, on the site WordPress.org Forums:
I think next week release would be doable!

Posted a reply to New comment HTML Field is Blank, on the site WordPress.org Forums:
Hey, looks like a bug! I'll make sure to replicate that and release a fix…

Posted a reply to Notify if user (ultimate member) is authorised for that post, on the site WordPress.org Forums:
Hey @emmeellep could you please send us a message via our priority support form? https://bracketspace.com/contact/…

Posted a reply to Recipient DisplayName, on the site WordPress.org Forums:
Hi @emmeellep, unfortunately not yet. The reason is that you can send that notification to…

Posted a reply to Fatal error, mysql8, on the site WordPress.org Forums:
Hey, MySQL should have nothing to do with the PHP and that error. It's weird,…

Posted a reply to Error after last update, on the site WordPress.org Forums:
Thanks @metalinedev for additional context! Turned out we missed the compatibility files in the last…

Posted a reply to WP Fatal Error, on the site WordPress.org Forums:
Hey @xpired the fix has just been released in version 8.0.14, let me know if…

Posted a reply to Watermark is not shown on landscape images, on the site WordPress.org Forums:
Hey, it might be cache, please see this doc: https://docs.bracketspace.com/easy-watermark/user-guide/common-issues#watermark-has-been-applied-to-the-image-but-is-not-showing-on-the-front-end. Or, can you confirm the…

Posted a reply to Missing trigger for changing email address, on the site WordPress.org Forums:
Hi @martinkosk I'm sorry, I confused the triggers, the one you're looking for is surely…

Posted a reply to Error after last update, on the site WordPress.org Forums:
@metalinedev @theinnographer can you send us the debug information from your website? Simply go to…

Posted a reply to Error after last update, on the site WordPress.org Forums:
We try to chase down the issue and replicate it in our environment. Will keep…

Posted a reply to Missing trigger for changing email address, on the site WordPress.org Forums:
@martinkosk I think you might use some older plugin version. In the latest, I can…

Posted a reply to Remove watermark toggle in frontend, on the site WordPress.org Forums:
Hi @belkcar, unfortunately, this part cannot be overridden.

Posted a reply to Missing trigger for changing email address, on the site WordPress.org Forums:
Hi @martinkosk, would you mind sharing what email address change notification you are looking for?…

Posted a reply to Kesinlikle tavsiye ederim, on the site WordPress.org Forums:
Thank you very much!

Posted a reply to make script work every week once, on the site WordPress.org Forums:
Hi, yes, with our plugin you can schedule a WP Cron with a recurring job,…

Posted a reply to Error after last update, on the site WordPress.org Forums:
@metalinedev are you sure it's coming from our plugin? I cannot see any mention of…

Posted a reply to Error after last update, on the site WordPress.org Forums:
Hey, sorry for the issue, and thanks for the fast reaction! The patch is on…

Posted a reply to Still updated and supported?, on the site WordPress.org Forums:
Hey @fooey it's not! :) It simply doesn't require any updates, we'll be testing the…

Posted a reply to Spnote key value, on the site WordPress.org Forums:
Hey @twirlist I don't think it will simply work like that in Gravity Forms. Seems…

Posted a reply to Simple and does the job = Awesome!, on the site WordPress.org Forums:
Thank you very much for the review!

Posted a reply to Great Developer Level Support, on the site WordPress.org Forums:
Thank you very much! 🙌 We love seeing people using our product and extending it…

Posted a reply to Messages sent with Mailgun are bouncing, on the site WordPress.org Forums:
Our plugin is only one of the layers that the email comes through. If that's…

Posted a reply to Messages sent with Mailgun are bouncing, on the site WordPress.org Forums:
That looks good @jodzeee. I don't think this is something our plugin does. I'd inspect…

Posted a reply to Question about Execute Now, Pause, Remove, on the site WordPress.org Forums:
That's correct! Only once, and then its subsequent execution is scheduled according to the original…

Posted a reply to Question about Execute Now, Pause, Remove, on the site WordPress.org Forums:
Hi @acurran, very valid questions! Correct. It doesn't alter the next execution date. When unpaused,…

Posted a reply to Messages sent with Mailgun are bouncing, on the site WordPress.org Forums:
Hi @jodzeee looks like the message from Mailgun is being sent from bounce+1a3b43.a9805e-members=mnrovers.groups.io@mg.mnrovers.org address? And…

Posted a reply to HELPME- Send email STOP!, on the site WordPress.org Forums:
I've replied to the premium support ticket, let's keep the discussion there so we can…

Posted a reply to send user password, on the site WordPress.org Forums:
Hi, no, never send user emails over the web! They are meant to be encrypted…

Posted a reply to Question about Programmatic Notifications, on the site WordPress.org Forums:
Thanks for the confirmation. Does the same notification work if defined in admin via UI?…

Posted a reply to Facing an error on bulk watermark, on the site WordPress.org Forums:
Hi, would you be able to send the specific error message you're getting? Please see…

Posted a reply to Filter srcset feature broken, on the site WordPress.org Forums:
Thanks for reporting this! I'll make sure to include it in the next version of…

Posted a reply to Watermarked image reappears in image edit mode and on file rename ofter restore, on the site WordPress.org Forums:
Hi, yes, the plugin is going to watermark the image if you perform any action…

Posted a reply to Error after migration, on the site WordPress.org Forums:
Hi, I think it might be lack of PHP 8 compatibility. We're going to take…

Posted a reply to Breaking My Links, on the site WordPress.org Forums:
Hi, yes, lack of link sanitization were a security concern. Encoded link should work just…

Posted a reply to IMG bigger than 1920px has no transparency, on the site WordPress.org Forums:
Hi, that's rather an encoding issue. Please see this doc: https://docs.bracketspace.com/easy-watermark/user-guide/common-issues#image-watermark-is-displayed-with-a-black-background-when-added-as-a-png-with-transparency.

Posted a reply to Email When Visitor Clicks on a Downvote on Site, on the site WordPress.org Forums:
Hi, it's possible, but with a bit of custom code. You'd need a Custom Trigger.…