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Jigoshop Support - Krzysztof

Profile picture of Jigoshop Support - Krzysztof
  • Member Since: September 4th, 2014
  • Find me on:

  • Posted a reply to "Non-selectable variations are not grayed out.", on the site WordPress Support Forums:
    Yes, and this configuration is on Jigoshop 1.17.5.1, right?

    6 hours ago

  • Posted a reply to "Product Reviews disappered", on the site WordPress Support Forums:
    Hi sirian5, Product reviews are stored in database so they are recoverable.

    2 days ago

  • Posted a reply to "Order Notification Email - Alignment", on the site WordPress Support Forums:
    Hi, You can do this by repleacing jigoshop/templates/email/items.php in your theme files.

    3 days ago

  • Posted a reply to "Product Reviews disappered", on the site WordPress Support Forums:
    Hi, We didn't changed anything in product reviews. Also I checked it on my testing…

    3 days ago

  • Posted a reply to "Paypal Payment Open in New Window", on the site WordPress Support Forums:
    Hi It is possible by editing jigoshop templates, but i strongly do not recommend this.…

    3 days ago

  • Posted a reply to "Cost of shipping not added to bill", on the site WordPress Support Forums:
    Hi This issue appears only for table rates rules or for all shipping methods?

    3 days ago

  • Posted a reply to "Jigoshop Products Page Not Working", on the site WordPress Support Forums:
    Hi NikLear, Check in product data which visibility status is set for these products.

    3 days ago

  • Posted a reply to "Multiple taxes for the same location", on the site WordPress Support Forums:
    Hi popotvin, Did you set tax classes in product data?

    4 days ago

  • Posted a reply to "Add To Cart - No Items Added", on the site WordPress Support Forums:
    Hi guys! Vrich, On your site sessions doeasn't work. Contact your server administrator to solve…

    4 days ago

  • Posted a reply to "Jigoshop category page - remove image placeholders", on the site WordPress Support Forums:
    Hi Littlevoicecomm, edit functions.php in your theme files and at the bottom of file place…

    1 week ago

  • Posted a reply to "Customer not receiving order info", on the site WordPress Support Forums:
    Hi, Edit "New order admin notification" and there should be selected four eamil actions. It…

    1 week ago

  • Posted a reply to "SagePay Form addon", on the site WordPress Support Forums:
    Hi, As I checked it looks like, this is bug. There is no version 2.1.1,…

    1 week ago

  • Posted a reply to "Add To Cart - No Items Added", on the site WordPress Support Forums:
    Hi, Card data for guests is stored differently. For logged users it can be stored…

    1 week ago

  • Posted a reply to "How to remove some texts on Checkout page", on the site WordPress Support Forums:
    Hi darkzip In your theme create directory "jigoshop/checkout", copy there shipping_dropdown.php from "jigoshop/templates/checkout/" and in…

    1 week ago

  • Posted a reply to "Non-selectable variations are not grayed out.", on the site WordPress Support Forums:
    HI i couldn't find email from you. Can you send it again to support@jigoshop.com??

    1 week ago

  • Posted a reply to "Jigoshop Inventory is not working", on the site WordPress Support Forums:
    Hi kzee06, You have to reduce stock manually too.

    1 week ago

  • Posted a reply to "Log Directory Writable", on the site WordPress Support Forums:
    Now chcek results in system info.

    1 week ago

  • Posted a reply to ""Disable bundled Lightbox" not working outside Jigoshop", on the site WordPress Support Forums:
    Hi Dade88, This is a bug. I will be fixed in new release.

    1 week ago

  • Posted a reply to "Log Directory Writable", on the site WordPress Support Forums:
    Hi QQn So create log directory manually. And change chmod to 777.

    1 week ago

  • Posted a reply to "Cannot add Variations", on the site WordPress Support Forums:
    Hi msmd: I fixed your problem. LPAM: I'm waiting for ftp details.

    1 week ago

  • Posted a reply to "Customer not receiving order info", on the site WordPress Support Forums:
    So please check email templates.

    1 week ago

  • Posted a reply to "Customer not receiving order info", on the site WordPress Support Forums:
    Hi shandimarie, Does your website is allowed to send emails? Also check if there exists…

    1 week ago

  • Posted a reply to "product page resolution - continued enquiry", on the site WordPress Support Forums:
    Hi Try to change name of this file /wp-content/themes/YOUR_THEME_DIR/jigoshop/single-product.php to single-product.old.php And check result.

    1 week ago

  • Posted a reply to "Add To Cart - No Items Added", on the site WordPress Support Forums:
    Hi vrich, Which version of jigoshop you had before? You can download older version here:…

    1 week ago

  • Posted a reply to "Change Place Order button text", on the site WordPress Support Forums:
    Hi Create in your theme files directory jigoshop/checkout/ and place there modified payment_methods.php

    2 weeks ago

  • Posted a reply to "replace excerpt for product description", on the site WordPress Support Forums:
    Hi Interprojets, This code below removes jigoshop standard excerpt functionality and uses custom function to…

    2 weeks ago

  • Posted a reply to "Error by activating jigoshop plugin", on the site WordPress Support Forums:
    And this is a problem, becouse utf8mb4 uses 4 bytes per character. Go to jigoshop/admin/jigoshop-install.php…

    2 weeks ago

  • Posted a reply to "voucher code not being emailed", on the site WordPress Support Forums:
    Hi ozdecor, What do you mean by voucher code?

    2 weeks ago

  • Posted a reply to "Jigoshop custom checkout fields per product", on the site WordPress Support Forums:
    Hi norbnorb, Without custom development it isn't possible.

    2 weeks ago

  • Posted a reply to "Settings will not updated - any of them (not just Shop)", on the site WordPress Support Forums:
    goodfront, can you send admin and ftp details to support@jigoshop.com

    2 weeks ago

  • Posted a reply to "Table rate shipping dissapeared", on the site WordPress Support Forums:
    Hi Ezekial Please download from jigoshop.com newest version of table rate plugin.

    2 weeks ago

  • Posted a reply to "Cannot add Variations", on the site WordPress Support Forums:
    I can't find your email. Are you sure you sent it to support@jigoshop.com?

    2 weeks ago

  • Posted a reply to "Change Place Order button text", on the site WordPress Support Forums:
    Hi amymajken, You should replace payment_methods.php in your template.

    2 weeks ago

  • Posted a reply to "Cannot add Variations", on the site WordPress Support Forums:
    Hi Can you sane ftp details on support@jigoshop.com?

    2 weeks ago

  • Posted a reply to "Cannot add Variations", on the site WordPress Support Forums:
    Hi LPAM, I'm sorry for a delay, as I see you were able to add…

    2 weeks ago

  • Posted a reply to "Error on check when using local pick option.", on the site WordPress Support Forums:
    Hi slickremix, This issue will be fixed in new Jigoshop release.

    2 weeks ago

  • Posted a reply to "Settings will not updated - any of them (not just Shop)", on the site WordPress Support Forums:
    Hi goodfront, All settings are not updating or just few of them?

    2 weeks ago

  • Posted a reply to "Non-selectable variations are not grayed out.", on the site WordPress Support Forums:
    Hi henri.frontierworld, At this moment non selectable variations are hidden. Can you send me a…

    2 weeks ago

  • Posted a reply to "problem adding or editing products", on the site WordPress Support Forums:
    Hi ozdecor, Can you add new page without any problems?

    2 weeks ago

  • Posted a reply to "Wrong Country Code", on the site WordPress Support Forums:
    Hi elitistdogg, I made few changes at your site, please do not make jigoshop update,…

    2 weeks ago

  • Posted a reply to "Error by activating jigoshop plugin", on the site WordPress Support Forums:
    Hi guys. Try to change charset to "latin1". define('DB_CHARSET', 'latin1');

    2 weeks ago

  • Posted a reply to "PayPal Validation Error - Order status On-Hold", on the site WordPress Support Forums:
    Hi LPAM, Thank you for let us know!

    3 weeks ago

  • Posted a reply to "SKUs in HTML emails", on the site WordPress Support Forums:
    Hi carolemarshall, Are you using html emails?

    3 weeks ago

  • Posted a reply to "No email notification on wire transfer order", on the site WordPress Support Forums:
    Hi! Go to Admin Panel > Jigoshop > Emails and check that there is email…

    3 weeks ago

  • Posted a reply to "PayPal Validation Error - Order status On-Hold", on the site WordPress Support Forums:
    Hi SIWP, Can you provide system info?

    3 weeks ago

  • Posted a reply to "Show tax on product page, before adding to cart", on the site WordPress Support Forums:
    Hi Henriette Stewart, To achieve that you have to edit functions: jigoshop_template_loop_price jigoshop_template_single_price which are…

    3 weeks ago

  • Committed [1154460] to Plugins Trac:
    Tags version 1.17.5.1

    3 weeks ago

  • Committed [1154458] to Plugins Trac:
    Deploys version 1.17.5.1

    3 weeks ago

  • Committed [1154456] to Plugins Trac:
    Tags version 1.17.5

    3 weeks ago

  • Posted a reply to "Product Page is not showing", on the site WordPress Support Forums:
    Can you show me what is in /functions/product-view ?

    3 weeks ago