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Jigoshop Support - Krzysztof

Profile picture of Jigoshop Support - Krzysztof
  • Member Since: September 4th, 2014
  • Find me on:

  • Posted a reply to "Sitemap and search bar under description", on the site WordPress Support Forums:
    Hi glennd2, It looks like there is no styles for sidebar. That's why you are…

    1 month ago

  • Posted a reply to "Slider Issue / Image Display", on the site WordPress Support Forums:
    Can you enable second slide, now it is hard to check what is wrong with…

    1 month ago

  • Posted a reply to "Element Style on Place Order Button", on the site WordPress Support Forums:
    Hi paulduffield, Do you mean this? https://github.com/jigoshop/jigoshop/blob/master/assets/css/frontend.css#L186

    1 month ago

  • Posted a reply to "Cart isn't updating when changing the quantity or shipping", on the site WordPress Support Forums:
    Try to switch theme to the standard one.

    1 month ago

  • Posted a reply to "Image Thumbnails link to homepage?/", on the site WordPress Support Forums:
    Hi All product links are properly generated. I think there is some problem with permalinks…

    1 month ago

  • Posted a reply to "Cart isn't updating when changing the quantity or shipping", on the site WordPress Support Forums:
    Hi Sully1107, I think there is some Java Script error on your site, open your…

    1 month ago

  • Posted a reply to "Slider Issue / Image Display", on the site WordPress Support Forums:
    Hi sublimedzine, It is a problem with your theme styles.

    1 month ago

  • Posted a reply to "Non-selectable variations are not grayed out.", on the site WordPress Support Forums:
    Hi For e.g. if you have variations like that: variation_11 -> variation_21, variation_11 -> variation…

    1 month ago

  • Posted a reply to "PayPal Pro ERROR", on the site WordPress Support Forums:
    Hi elitistdogg, Can you tell me since when you are experiencing this issue?

    1 month ago

  • Posted a reply to "Image Thumbnails link to homepage?/", on the site WordPress Support Forums:
    Hi, I checked this and I do not see any issues here. Product thumbnails are…

    1 month ago

  • Posted a reply to "Non-selectable variations are not grayed out.", on the site WordPress Support Forums:
    Hi Open file jigoshop/assets/js/global.js and replace it with this. https://raw.githubusercontent.com/jigoshop/jigoshop/master/assets/js/global.js

    1 month ago

  • Posted a reply to "Catchable Fatal Error on cart with product options", on the site WordPress Support Forums:
    In line 103 change: $variation = jigoshop_get_formatted_variation($values['variation']); To $variation = jigoshop_get_formatted_variation($_product, $values['variation']);

    1 month ago

  • Posted a reply to "customers report they can not add items to the cart", on the site WordPress Support Forums:
    Hi edward_lhs, Did you fix your issue? I checked your site as guest and I…

    1 month ago

  • Posted a reply to "Product permalink is wrong with Polylang", on the site WordPress Support Forums:
    Hi popotvin and Mihai_i, I checked this extension and I did not experience any issue…

    1 month ago

  • Posted a reply to "Catchable Fatal Error on cart with product options", on the site WordPress Support Forums:
    Hi andrewTeamEvo This is issue with your theme, so I can only advice you, but…

    1 month ago

  • Posted a reply to "Add To Cart - No Items Added", on the site WordPress Support Forums:
    Hi Midnightweb, Does logged users experience this issue?

    1 month ago

  • Committed [1181683] to Plugins Trac:
    Tags version 1.17.7

    2 months ago

  • Committed [1181682] to Plugins Trac:
    Deploys version 1.17.7

    2 months ago

  • Posted a reply to "SagePay Form addon", on the site WordPress Support Forums:
    Hi paulhuckstepp, Did you tried new version (2.3) of SagePay Form?

    2 months ago

  • Posted a reply to "Removing Jigoshop", on the site WordPress Support Forums:
    Hi intcon, Try to deactivate all Jigoshop plugins first.

    2 months ago

  • Posted a reply to "SagePay Form addon", on the site WordPress Support Forums:
    Hi paulhuckstepp, I think I know where is a problem, can you edit SagePay 2.2,…

    2 months ago

  • Posted a reply to "shortcodes", on the site WordPress Support Forums:
    Hi ozdecor, short-description and show excerpt? Our shortcode does not have parameters like that. This…

    2 months ago

  • Posted a reply to "Problem installing Jigoshop", on the site WordPress Support Forums:
    Hi Geggsy It is becouse WordPress changed database charset, please edit wp-config.php and change define('DB_CHARSET',…

    2 months ago

  • Posted a reply to "Transactions not being recorded in Google Analytics", on the site WordPress Support Forums:
    Hi Josh, If you set Google Analytics ID in Jigoshop Settings this code <script type="text/javascript">…

    2 months ago

  • Posted a reply to "Need to add review stars under product tile on product page", on the site WordPress Support Forums:
    Hi Vortex11 Try to use function comments_template()

    2 months ago

  • Posted a reply to "SKUs in HTML emails", on the site WordPress Support Forums:
    Hi carolemarshall, This was exactly what you should to do.

    2 months ago

  • Posted a reply to "Jigoshop category page - remove image placeholders", on the site WordPress Support Forums:
    Hi Littlevoicecomm, So try: add_filter('jigoshop_image_placeholder_html', function($html){ return ''; });

    2 months ago

  • Posted a reply to "SKUs in HTML emails", on the site WordPress Support Forums:
    Hi carolemarshall, You can solve this in two ways: 1. Replace and edit emails/items.php template…

    2 months ago

  • Posted a reply to "Cart Layout", on the site WordPress Support Forums:
    So there is a problem :) there is no need to create template directory. Just…

    2 months ago

  • Posted a reply to "Selecting page as Jigoshop cart page breaks formatting", on the site WordPress Support Forums:
    Hi eneref, There is a way to disable Jigoshop frontend.css file in Jigoshop general settings…

    2 months ago

  • Posted a reply to "Shop page sort order not working", on the site WordPress Support Forums:
    Hi chefjoef, I checked your site and these three products on your homepage are sorted…

    2 months ago

  • Posted a reply to "Cart Layout", on the site WordPress Support Forums:
    Hi kopieckreta, Are you sure that you copied cart.php to jigoshop/shortcode?

    2 months ago

  • Posted a reply to "Change Place Order button text", on the site WordPress Support Forums:
    Hi xarcadia, You can also add this code to functions.php in your theme files. add_filter('jigoshop_order_button_text',…

    2 months ago

  • Posted a reply to "Non-selectable variations are not grayed out.", on the site WordPress Support Forums:
    Yes, and this configuration is on Jigoshop 1.17.5.1, right?

    2 months ago

  • Posted a reply to "Product Reviews disappered", on the site WordPress Support Forums:
    Hi sirian5, Product reviews are stored in database so they are recoverable.

    2 months ago

  • Posted a reply to "Order Notification Email - Alignment", on the site WordPress Support Forums:
    Hi, You can do this by repleacing jigoshop/templates/email/items.php in your theme files.

    2 months ago

  • Posted a reply to "Product Reviews disappered", on the site WordPress Support Forums:
    Hi, We didn't changed anything in product reviews. Also I checked it on my testing…

    2 months ago

  • Posted a reply to "Paypal Payment Open in New Window", on the site WordPress Support Forums:
    Hi It is possible by editing jigoshop templates, but i strongly do not recommend this.…

    2 months ago

  • Posted a reply to "Cost of shipping not added to bill", on the site WordPress Support Forums:
    Hi This issue appears only for table rates rules or for all shipping methods?

    2 months ago

  • Posted a reply to "Jigoshop Products Page Not Working", on the site WordPress Support Forums:
    Hi NikLear, Check in product data which visibility status is set for these products.

    2 months ago

  • Posted a reply to "Multiple taxes for the same location", on the site WordPress Support Forums:
    Hi popotvin, Did you set tax classes in product data?

    2 months ago

  • Posted a reply to "Add To Cart - No Items Added", on the site WordPress Support Forums:
    Hi guys! Vrich, On your site sessions doeasn't work. Contact your server administrator to solve…

    2 months ago

  • Posted a reply to "Jigoshop category page - remove image placeholders", on the site WordPress Support Forums:
    Hi Littlevoicecomm, edit functions.php in your theme files and at the bottom of file place…

    2 months ago

  • Posted a reply to "Customer not receiving order info", on the site WordPress Support Forums:
    Hi, Edit "New order admin notification" and there should be selected four eamil actions. It…

    2 months ago

  • Posted a reply to "SagePay Form addon", on the site WordPress Support Forums:
    Hi, As I checked it looks like, this is bug. There is no version 2.1.1,…

    2 months ago

  • Posted a reply to "Add To Cart - No Items Added", on the site WordPress Support Forums:
    Hi, Card data for guests is stored differently. For logged users it can be stored…

    2 months ago

  • Posted a reply to "How to remove some texts on Checkout page", on the site WordPress Support Forums:
    Hi darkzip In your theme create directory "jigoshop/checkout", copy there shipping_dropdown.php from "jigoshop/templates/checkout/" and in…

    2 months ago

  • Posted a reply to "Non-selectable variations are not grayed out.", on the site WordPress Support Forums:
    HI i couldn't find email from you. Can you send it again to support@jigoshop.com??

    2 months ago

  • Posted a reply to "Jigoshop Inventory is not working", on the site WordPress Support Forums:
    Hi kzee06, You have to reduce stock manually too.

    2 months ago

  • Posted a reply to "Log Directory Writable", on the site WordPress Support Forums:
    Now chcek results in system info.

    2 months ago