Profiles

Posted a reply to All is blocked , I cannot find a reason why, on the site WordPress.org Forums:
Hello. I see that you are using the WP Rocket caching plugin, and some visitor…

Posted a reply to Jan 20 2025 08:24:03: Error occurred on last SpamFireWall check. SpamFireWall d, on the site WordPress.org Forums:
Hello @jppl Could you please reach out to our support team so we can gather…

Posted a reply to WooCommerce Store API, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to Can’t finish SSL decryption, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to Does not stop orders from stop_email@example.com, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to Lots of legitimate request being denied, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to Whitelist by country, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to WooCommerce orders going to spam folder, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to Error occurred on last SpamFireWall check. SpamFireWall database is outdated. Pl, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to PHP Fatal errors, on the site WordPress.org Forums:
Hello. We are not aware of such an error. Could you please tell us which…

Posted a reply to Error occurred on last SpamFireWall check. SpamFireWall database is outdated. Pl, on the site WordPress.org Forums:
Hello. To help us analyze and resolve the situation, please review your Anti-Spam Log and…

Posted a reply to WordPress Site Hacked with Cleantalk Security, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to Can not login on backend, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to Error setting up 2nd site in multisite, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to High load on server due to CleanTalk json calls, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to Cleantalk doesn’t stop anything submitted through Forminator, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to “SpamFireWall database is outdated.”, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to Anti-spam by Cleantalk blocking FluentForms, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to Anti spam comment count issue, on the site WordPress.org Forums:
Hello.We haven’t heard back from you in a few days, so I’m going to mark…

Posted a reply to Sending security logs: Failed to retry API request, on the site WordPress.org Forums:
Hello. Thank you for the update. If you have a moment, could you please leave…

Posted a reply to Superb Plugin, on the site WordPress.org Forums:
Hello. Thank you for your review. We do our best to provide the best anti-spam…

Posted a reply to Taking long time to load, on the site WordPress.org Forums:
Hello. We suggest changing the Set cookies option to Off in the Anti-Spam plugin settings.…

Posted a reply to CleanTalk Cleaned my website, on the site WordPress.org Forums:
Hello. Thank you for your review! All spam will be thrown away.

Posted a reply to Final something that works against spam, on the site WordPress.org Forums:
Hello. Thank you for your review! Spam will not disturb you.

Posted a reply to WordPress Site Hacked with Cleantalk Security, on the site WordPress.org Forums:
Hello. The Security checks only website files for malwares, not database tables. If you need…

Posted a reply to Can not login on backend, on the site WordPress.org Forums:
Hello. We have disabled 2FA for this website. Please, try to log in again. We'd…

Posted a reply to Joomla, on the site WordPress.org Forums:
Hello.Please, open a ticket in our private support system: https://cleantalk.org/my/support/open.

Posted a reply to all of a sudden, spam is getting thru, on the site WordPress.org Forums:
Hello. Looks like the Anti-Spam plugin deactivated or uninstalled on castinopainting.com since December, 16. Please…

Posted a reply to Your Paypal Interface is broken, on the site WordPress.org Forums:
Hello. Thank you for letting us know. I have checked the PayPal option and it…

Posted a reply to Spam Traffic, on the site WordPress.org Forums:
Hello. Both IPs are clean and not blacklisted in our database so they haven't been…

Posted a reply to Suddenly lots of spam emails!, on the site WordPress.org Forums:
Thank you, please keep us posted.

Posted a reply to Suddenly lots of spam emails!, on the site WordPress.org Forums:
Hello. Most likely, these are manual spam requests that are actively coming to you due…

Posted a reply to renew did not work, on the site WordPress.org Forums:
Hello.Thanks for reaching us. This question is regarding our paid services. We can’t discuss paid…

Posted a reply to SpamFireWall database is outdated, on the site WordPress.org Forums:
Hello @rbamm Thank you for letting us know! If you have a moment can you…

Posted a reply to Spam orders coming in on WooCommerce, on the site WordPress.org Forums:
Hello @jim66garage We have checked your feedback again.We want to inform you that Order requests…

Posted a reply to Customer is blocked, can’t figure out why, on the site WordPress.org Forums:
@alkemi please, also try clear the website cache, it may help.

Posted a reply to Customer is blocked, can’t figure out why, on the site WordPress.org Forums:
Hello. Could you please create a ticket here and tell us your customer IP and…

Posted a reply to Table wp_cleantalk_sessions is 300 Mb, on the site WordPress.org Forums:
Thank you @pete3. I've added this to the task.

Posted a reply to They broke my website, on the site WordPress.org Forums:
Hello. We are sorry that you have faced such an issue. We'd be happy to…

Posted a reply to Table wp_cleantalk_sessions is 300 Mb, on the site WordPress.org Forums:
Hello @pete3. Thank you for the update. We will wait for news from you. I've…

Posted a reply to Plugin not stopping Spam Failed Orders, on the site WordPress.org Forums:
Hello. Please, mark missed spam records in your Anti-Spam Log, we will analyze them:Your Anti-Spam…

Posted a reply to Antispam crashes wordpress, on the site WordPress.org Forums:
Hello. We have fixed this. Please, replace the plugin file \wp-content\plugins\cleantalk-spam-protect/lib/Cleantalk/Common/UniversalBanner/UniversalBanner.php with this: https://cleantalk-screenshots.s3.us-east-1.amazonaws.com/eugene_p/UniversalBanner.php For…

Posted a reply to WooCommerce fake orders WordPress website, on the site WordPress.org Forums:
Hello. Please, mark records in your Anti-Spam Log if our service made the wrong decision:Your…

Posted a reply to Incompatibility with SmartSlider 3 Pro and/or WordPress 6.7, on the site WordPress.org Forums:
Hello @zanchit. We assume that the third-party script most likely caused the issue. Disabling the…

Posted a reply to High CPU Usage due to Too Much Requests, on the site WordPress.org Forums:
Hello. Could you please tell us your website URl? We need to look at the…

Posted a reply to licence problem, on the site WordPress.org Forums:
Hello.Please, contact us via https://cleantalk.org/my/support/open.To resolve the issue, we need to know your personal information,…

Posted a reply to Error adding new site, on the site WordPress.org Forums:
Hello. Please, folow this guide to add a webute to your CleanTalk Security dashboard: https://cleantalk.org/help/add-website-security.…

Posted a reply to Client has problem viewing web site in her browser., on the site WordPress.org Forums:
Hello. Is there IP 196.242.195.226? I do not see any attempts form this IP in…

Posted a reply to Very efficient, on the site WordPress.org Forums:
Hello. Thank you for your review. We do our best to keep all spam away.

Posted a reply to Great plugin, excellent value, on the site WordPress.org Forums:
Hello. Thank you for your review! All annoying spam will be blocked.