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karthikeyani

Profile picture of karthikeyani
  • Member Since: May 8th, 2013
  • Chennai
  • Sr. Web Application Developer at Contus
  • Find me on:

  • Posted a reply to "Editors Unable to View Plug", on the site WordPress Support Forums:
    By default we are restricting video upload option to Admin and you can enable the…

    10 hours ago

  • Posted a reply to "Video Home page player not showing on mobile phone", on the site WordPress Support Forums:
    Make sure your video is .MP4 with H264 format. Mobile devices does not support flash…

    12 hours ago

  • Posted a reply to "Picasa web video", on the site WordPress Support Forums:
    The feature you are requesting is not available in default package and you can customize…

    7 days ago

  • Posted a reply to "Wordfence Notice on Vulnerability (v2.7)", on the site WordPress Support Forums:
    Yes the vulnerability issue has been fixed in the latest version 2.8. If you have…

    7 days ago

  • Posted a reply to "Uploading vs Custom URL..", on the site WordPress Support Forums:
    Hi, Please share the URL where you are facing the issue.

    2 weeks ago

  • Posted a reply to "pagenum not working", on the site WordPress Support Forums:
    Hi, Follow the steps mentioned in the following link https://wordpress.org/support/topic/it-remains-blocked?replies=5#post-6414987

    2 weeks ago

  • Posted a reply to "Edit id parameter?", on the site WordPress Support Forums:
    Hi, If you change the ID, then you need to edit the videos and change…

    2 weeks ago

  • Posted a reply to "Video not playing????", on the site WordPress Support Forums:
    Hi, I have checked your site and unable to find the video home page. Share…

    3 weeks ago

  • Posted a reply to "Max file size for video upload HD and non HD", on the site WordPress Support Forums:
    Hi, It is error from PHP server. If you try to upload maximum limit mentioned…

    3 weeks ago

  • Posted a reply to "Change video player to JW Player", on the site WordPress Support Forums:
    Hi, You can customize the code to replace the video player to JW Player. If…

    3 weeks ago

  • Posted a reply to "Fast forward / skip to middle", on the site WordPress Support Forums:
    Hi, No it is not possible to fast forward the uploaded video if the player…

    3 weeks ago

  • Posted a reply to "lost my license key when I changed my domain name", on the site WordPress Support Forums:
    Hi, To change the license key for the domain, you need to contact the support…

    4 weeks ago

  • Posted a reply to "Category, Sub-Category Tree Architecture same as normal Posts.", on the site WordPress Support Forums:
    Hi, Currently there is no option to create sub category. But you can customize the…

    1 month ago

  • Posted a reply to "Wrong theme displays for video pages", on the site WordPress Support Forums:
    Hi, Select that "Contus Video Gallery" label. Now all the video gallery items will be…

    1 month ago

  • Posted a reply to "Error - Page Not Found - When I Click on Video", on the site WordPress Support Forums:
    Hi, Please go to WP admin -> Settings -> Permalinks -> Select default and check.…

    1 month ago

  • Posted a reply to "Wrong theme displays for video pages", on the site WordPress Support Forums:
    Hi, Open \wp-content\plugins\contus-video-gallery\hdflvvideoshare.php and find 'show_ui' => false and change it to 'show_ui' => true.…

    1 month ago

  • Posted a reply to "Mass adding through database - generating post page/slug", on the site WordPress Support Forums:
    Hi, If you want to add videos through database and not in admin panel, you…

    1 month ago

  • Posted a reply to "Videos not playing and showing black", on the site WordPress Support Forums:
    Hi, Share your site link where you are facing the issue. So that I can…

    1 month ago

  • Posted a reply to "Problem - Primary and Secondary Sidebars.", on the site WordPress Support Forums:
    Hi, Have you tried the steps mentioned in the below link? https://wordpress.org/support/topic/when-i-play-the-video-the-layout-of-sidebar-was-broken If you are…

    1 month ago

  • Posted a reply to "Videos not playing and showing black", on the site WordPress Support Forums:
    Hi, Open /wp-content/plugins/contus-video-gallery/front/views/video/videoshortcode.php and find $flashvars = $pluginflashvars = 'baserefW=' . get_option ( 'siteurl' );…

    2 months ago

  • Posted a reply to "All videos page is empty", on the site WordPress Support Forums:
    Hi, Open /wp-content/plugins/contus-video-gallery/admin/views/video/video.php and find get_current_user_role and replace with get_current_userrole and check.

    2 months ago

  • Posted a reply to "it remains blocked", on the site WordPress Support Forums:
    Hi, If anyone facing this issue then you are using WordPress 4.1. To resolve this…

    2 months ago

  • Posted a reply to "HTML5 support", on the site WordPress Support Forums:
    Hi, Do you want to display HTML5 player instead of Flash player in web browsers…

    2 months ago

  • Posted a reply to "Initial setup", on the site WordPress Support Forums:
    Hi, The player you are referring is a banner widget which is available with Video…

    2 months ago

  • Posted a reply to "[Video] page not accessible & Removal of related videos below video", on the site WordPress Support Forums:
    Hi, To disable related videos under the player in https://vidya-ayurveda.org/?post_type=videogallery&p=2002 like https://vidya-ayurveda.org/?videogallery=sucre-comment-lindustrie-vous-rend-accrosmethodes-de-trafiquants-de-drogue-constatez-vous-meme), open \wp-content\plugins\contus-video-gallery\front\views\videoshortcode.php file…

    2 months ago

  • Posted a reply to "broken", on the site WordPress Support Forums:
    Hi, I have checked your issue in latest package and cannot find the issue. If…

    2 months ago

  • Posted a reply to "Plugin produces databases errors", on the site WordPress Support Forums:
    Hi, I have checked your issue in latest package and cannot find the issue. If…

    2 months ago

  • Posted a reply to "Videos not showing anymore", on the site WordPress Support Forums:
    Hi, I have checked your site and noticed that there is problem in loading playlist…

    2 months ago

  • Posted a reply to "Problem - Primary and Secondary Sidebars.", on the site WordPress Support Forums:
    Hi, You can get the updated code in the following link http://plugins.svn.wordpress.org/contus-video-gallery/tags/2.7/front/views/videoshortcode.php. We have updated…

    2 months ago

  • Posted a reply to "Broken Nextgen Gallery admin with active Video Gallery", on the site WordPress Support Forums:
    Hi, Thank you for your update. We have updated the solution in latest package. You…

    2 months ago

  • Posted a reply to "Broken Nextgen Gallery admin with active Video Gallery", on the site WordPress Support Forums:
    Hi, Yes we will record your old thread. Please respond to the same ticket or…

    2 months ago

  • Posted a reply to "Broken Nextgen Gallery admin with active Video Gallery", on the site WordPress Support Forums:
    Hi, Have you tried the solution mentioned in this post https://wordpress.org/support/topic/update-breaks-post-structure?replies=4? If you are still…

    2 months ago

  • Posted a reply to "Broken Nextgen Gallery admin with active Video Gallery", on the site WordPress Support Forums:
    Hi, Are you referring to this post https://wordpress.org/support/topic/update-breaks-post-structure?replies=4? If not, please share the screenshot of…

    2 months ago

  • Posted a reply to "Video timer reads the same time for all videos", on the site WordPress Support Forums:
    Hi, I have checked your videos by downloading and play in media players also in…

    2 months ago

  • Posted a reply to "Need help to customize headings", on the site WordPress Support Forums:
    Hi, To change the titles, open \wp-content\plugins\contus-video-gallery\front\views\videohome.php and find $typename. Here you can change the…

    2 months ago

  • Posted a reply to "Remove Contus Video mark", on the site WordPress Support Forums:
    Hi, You need to purchase the plugin and apply license key in admin -> Video…

    2 months ago

  • Posted a reply to "Video timer reads the same time for all videos", on the site WordPress Support Forums:
    Hi, I have checked your video (http://www.murrietaumc.com/wp-content/uploads/videogallery/Prayer_11-23-2014_Prayer_WOW.flv) and it's actual total time is 2:45. Please…

    2 months ago

  • Posted a reply to "it remains blocked", on the site WordPress Support Forums:
    Hi, I have checked your site and noticed that the current page number is over…

    2 months ago

  • Posted a reply to "it remains blocked", on the site WordPress Support Forums:
    Hi, Please share your site URL. So that I can check the issue and assist…

    2 months ago

  • Posted a reply to "Video timer reads the same time for all videos", on the site WordPress Support Forums:
    Hi, I have checked your videos and noticed that the original timing of the video…

    2 months ago

  • Posted a reply to "Error 404 in custom post type (conflict with last version plugin)", on the site WordPress Support Forums:
    Hi, Have you tried refreshing the permalink by turning it default and back to postname?…

    2 months ago

  • Posted a reply to "Problem with 'substr' PHP function on non english characters", on the site WordPress Support Forums:
    Hi, Thank you for your suggestion. We will check and update in package.

    3 months ago

  • Posted a reply to "image size", on the site WordPress Support Forums:
    Hi, Open wp-content/plugins/contus-video-gallery/css/style.min.css and find .video-block a img, .video-block img. Here you can adjust the…

    3 months ago

  • Posted a reply to "Mass adding through database - generating post page/slug", on the site WordPress Support Forums:
    Hi, Contact the support team at assist@apptha.com. So that we can check and assist you…

    3 months ago

  • Posted a reply to "Show X number of videos - shortcode edit", on the site WordPress Support Forums:
    Glad to hear that the solution works well. If you have any other queries feel…

    3 months ago

  • Posted a reply to "Show X number of videos - shortcode edit", on the site WordPress Support Forums:
    Hi, Open \wp-content\plugins\contus-video-gallery\hdflvvideoshare.php and find function video_recent_video_shortcode($attr=array()). Inside the function you can find $contentvideoPlayer =…

    3 months ago

  • Posted a reply to "Video links are not working after chaning Installation Directory", on the site WordPress Support Forums:
    Hi, When you save videos, then the video URL will be stored in database. If…

    3 months ago

  • Posted a reply to "image size", on the site WordPress Support Forums:
    Hi, We will not resize the thumb and preview images. If you want to change…

    3 months ago

  • Posted a reply to "Video Link not works", on the site WordPress Support Forums:
    Hi, Go to admin -> Settings -> Permalink -> Set "default" and check the link.…

    3 months ago

  • Posted a reply to "Changing author of posted video", on the site WordPress Support Forums:
    Hi, Open wp-content/plugins/contus-video-gallery/hdflvvideoshare.php and find 'show_ui' => false, and change it to 'show_ui' => true,.…

    3 months ago