Profiles

Bio

WooCommerce Happiness Engineer – Automattic

WordPress Origin Story

I joined the WordPress community because of a mutual passion for open-source and giving back to the community that needs help.
After developing on a custom platform for a local university, I made the transition to working on WooCommerce Subscriptions for Prospress. Prospress was then acquired by Automattic, at which point I then joined a8c. 🙂

Contributions

Joey - a11n contributes 40 hours per week to the Support team.

  • Member Since: March 18th, 2016
  • Location: Virginia, US
  • Website: joeyrr.com
  • GitHub: jrick1229
  • Job Title: Happiness Engineer
  • Employer: Automattic
  • Find me on:
  • Posted a reply to Subscription Renewals failing, on the site WordPress.org Forums:
    Hi @user250220231 – since this is regarding a paid Subscriptions plugin, please contact us at…

  • Posted a reply to Shipstation order staus is not update on WordPress, on the site WordPress.org Forums:
    Hi there @codeagencyro – It looks like we submitted a fix as early as 4.3.4…

  • Posted a reply to Mini Cart Block Not working correctly, on the site WordPress.org Forums:
    Hi again @ealexcantero – happy to hear the NGINX caching issue has been resolved. I…

  • Posted a reply to Where can I find the Content API feed URL, on the site WordPress.org Forums:
    Hi @waytra – To find your Content API feed URL, please follow these steps: Log…

  • Posted a reply to G4 Integration, on the site WordPress.org Forums:
    If you've already switched from UA to G4 on your Google account, then yes, you…

  • Posted a reply to Sync failed (Woocommerce as system of record), on the site WordPress.org Forums:
    Please contact us at WooCommerce.com > My Account > Support. You may need to create…

  • Posted a reply to Some of our product didn’t collect tax or no tax at all when they checkout, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to how to add custom checkout fields to woo New Order email, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Placing express buttons at the top of the checkout page, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Call to private method Braintree\\Configuration::getSslVersion(), on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Sync mistake, on the site WordPress.org Forums:
    This was made available in v3.0.12.

  • Posted a reply to Being rejected by facebook, on the site WordPress.org Forums:
    Sorry this got lost in our backlog. Did you still need our help here?

  • Posted a reply to Meta Pixel cant be formatted, on the site WordPress.org Forums:
    Sorry this got lost in our backlog. Did you still need help here?

  • Posted a reply to Klarna support, on the site WordPress.org Forums:
    I'm sorry we never responded here @biene24 – you can follow these changes here: https://github.com/woocommerce/woocommerce-gateway-stripe/issues/1497

  • Posted a reply to payment showing as captured in WOO but showing failed in Paypal Gateway, on the site WordPress.org Forums:
    This thread is for the retired PayPal Checkout plugin, which is no longer supported. For…

  • Posted a reply to Business location not showing up on WooCommerce Square Settings, on the site WordPress.org Forums:
    Hi @vrodash – Sorry to see your thread got lost in our backlog. Did you…

  • Posted a reply to Checkout just spins instead of processing, on the site WordPress.org Forums:
    Thanks @wendybabs – I'm going to set this to Resolved, but feel free to still…

  • Posted a reply to Missing USPS mail box 1092, on the site WordPress.org Forums:
    Hi there 👋 sorry this somehow got lost in our backlog. Did you still need…

  • Posted a reply to Products with variations show as “Mismatched value (page crawl) [price]”, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Fatal error creating coupon programmatically, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Shipping settings Merchant center, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Short descriptions, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Braintree Webhook, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Uncaught InvalidArgumentException: Unidentified action 1995, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to I get sync only one woocommerce product of 22, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Cannot Connect FB for WooCommerce, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Options dissapears on mobile (Chrome), on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Could not retrieve Facebook Business Extension System User, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to All products are not syncing, on the site WordPress.org Forums:
    https://wordpress.org/support/topic/no-google-pay-on-checkout-page-only-on-basket/

  • Posted a reply to Apple Pay button not showing, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Minimum price, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to unable to connect, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Deleted Products in Square still showing in Woo, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Prevent WooCommerce from creating a managed Stripe account, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to [NSFW] Google Pay not calculating Shipping on Selected Post Codes, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to ‘wc-stripe-blocks-integration’ has been deactivated, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Apple Pay and Google Pay Disappeared, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to How to Save and Authorize Payment, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Compatibility with last version WC and WP, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Looking for help with linking stripe account to my Woocommerce Payments plugin, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to WooCommerce Payments works, but Apple Pay doesn’t, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Apple Pay as classic payment method, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to WC_Payments_Admin_Settings not found, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Two customers, same city, town, zip but one postal zip code can’t be verified, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Google Ads – Conversion Tracking Tag, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to CookiePro/OneTrust, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Is this plugin compatible with Google Analytics v4, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to Not passing page_view events, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to I don’t have data, on the site WordPress.org Forums:
    We haven’t heard back from you in a while, so I’m going to mark this…

  • Posted a reply to How to hide Category/Subcategory Product Counts, on the site WordPress.org Forums:
    No worries @99duckey – it did very easily/clearly work on my own test site. I'd…