Profiles

Posted a reply to Many wp-json/shield/v1/action/capture_not_bot appearing in Google Search Console, on the site WordPress.org Forums:
Since we haven’t heard from you in over 4 days, I assume that it's sorted…

Posted a reply to Many wp-json/shield/v1/action/capture_not_bot appearing in Google Search Console, on the site WordPress.org Forums:
Hi there, Thanks for such a good question and for outlining exactly what you’re seeing,…

Posted a reply to WordPress Login Issue and Shield Security File Errors, on the site WordPress.org Forums:
You're very welcome! :) Glad it’s all resolved now. And thank you as well for…

Posted a reply to WordPress Login Issue and Shield Security File Errors, on the site WordPress.org Forums:
To function correctly, Shield will try to write to its own plugin directory, as well…

Posted a reply to Whitelists?, on the site WordPress.org Forums:
Hi, You can whitelist an IP by following this guide here.Section "How to add IP…

Posted a reply to Possible Problem, on the site WordPress.org Forums:
Since there’s been no activity for a few days, we’ll be closing this thread.Thanks for…

Posted a reply to Possible Problem, on the site WordPress.org Forums:
Hi there, I understand your frustration with encountering a block while saving a post, but…

Posted a reply to Popular Posts Plugin Stopped Working, on the site WordPress.org Forums:
Hi @deeveearr, I’m really glad to hear you managed to get everything working again. And…

Posted a reply to 2FA by email not showing roles config, on the site WordPress.org Forums:
Hi Rob, Sorry to hear about the troubles you're having. 2FA Email is a free…

Posted a reply to DB Tables left behind, on the site WordPress.org Forums:
Hi, It’s been a few days since we last heard from you, so I’ll be…

Posted a reply to DB Tables left behind, on the site WordPress.org Forums:
Shield leaves some database entries behind so if you ever reinstall it, your settings and…

Posted a reply to Hide log in not working, on the site WordPress.org Forums:
Do you have your IP whitelisted in Shield? Can you double-check that that's not the…

Posted a reply to Astra theme conflict, on the site WordPress.org Forums:
Hi, Thanks so much for providing the problem details and your concerns here as well.…

Posted a reply to wp_icwp_wpsf_req_logs – 300mb, on the site WordPress.org Forums:
No problem at all. Great to know things are running smoother now. Regarding autoloads: It’s…

Posted a reply to Do not have Enforce- Email authentication option, on the site WordPress.org Forums:
It looks like this issue might be resolved since we haven’t heard back in more…

Posted a reply to wp_icwp_wpsf_req_logs – 300mb, on the site WordPress.org Forums:
Since we haven’t heard from you in over a week, we’ll assume the issue is…

Posted a reply to Do not have Enforce- Email authentication option, on the site WordPress.org Forums:
Hi, Thanks for your question. The 'Enforce Email Authentication' option is located under the main…

Posted a reply to wp_icwp_wpsf_req_logs – 300mb, on the site WordPress.org Forums:
Hi, Sorry to hear about the troubles you're having. wp_icwp_wpsf_req_logs is a request/Traffic Request logs…

Posted a reply to La versió PRO funciona perfectament, on the site WordPress.org Forums:
Hi, Thanks so much for your thoughtful and supportive review! :) We’re really glad Shield…

Posted a reply to WordPress Customizer Issue??, on the site WordPress.org Forums:
Hi Amanda, Since it’s been more than 10 days without a response, I’ll assume everything…

Posted a reply to WordPress Customizer Issue??, on the site WordPress.org Forums:
Hi Amanda, Sorry to hear about the continued trouble with this. Since the issue was…

Posted a reply to Getting an error related to DB Snapshots, on the site WordPress.org Forums:
Hi Alvaro, It’s been a few days since we last heard from you, so I’ll…

Posted a reply to Getting an error related to DB Snapshots, on the site WordPress.org Forums:
Hi Alvaro, The CrowdSec should be automatically cleaned. If it's not, then there's likely an…

Posted a reply to Huge wp_icwp_wpsf_crowdsec_signals table (above 1.5Gb), on the site WordPress.org Forums:
Hi, Thanks for your post! Since this is related to our earlier discussion here, I’ve…

Posted a reply to Getting an error related to DB Snapshots, on the site WordPress.org Forums:
No, snapshots isn't a separate feature and can’t be disabled because that's a part of…

Posted a reply to Getting an error related to DB Snapshots, on the site WordPress.org Forums:
Hi, The “snapshots” in Shield captures various actions on your site, including security events and…

Posted a reply to Disable Right Click – Content Protection, on the site WordPress.org Forums:
It's been three days since your last message, so I’ll close this out for now.…

Posted a reply to Disable Right Click – Content Protection, on the site WordPress.org Forums:
Hi Manish, Thanks for your question. Shield doesn’t have an option to disable right click…

Posted a reply to Deleting database tables, on the site WordPress.org Forums:
Hi Raffaella, If you're able to delete some tables but not others, it's likely due…

Posted a reply to Deleting database tables, on the site WordPress.org Forums:
Hi Raffaella, It’s been over 2 days since we last heard from you, so I’ll…

Posted a reply to Login Cooldown, on the site WordPress.org Forums:
Since we haven’t heard from you in over 2 days, I assume that it's sorted…

Posted a reply to Deleting database tables, on the site WordPress.org Forums:
It's the same thing. These tables are leftovers and since you don't use Shield any…

Posted a reply to Deleting database tables, on the site WordPress.org Forums:
Hi Raffaella, Thanks for your question. This topic has come up before—you can check out…

Posted a reply to Login Cooldown, on the site WordPress.org Forums:
Hi, Can you try these steps on any of your sites with this issue, please?…

Posted a reply to Compatibility Issue with Shield Security and WordPress 6.7.1, on the site WordPress.org Forums:
Okay, great! Happy to hear that all is working fine for you now. Cheers!

Posted a reply to Compatibility Issue with Shield Security and WordPress 6.7.1, on the site WordPress.org Forums:
Thanks so much for the update. Could you try disabling all the headers options by…

Posted a reply to Compatibility Issue with Shield Security and WordPress 6.7.1, on the site WordPress.org Forums:
Thanks for this. May I ask you to check one more time to confirm that…

Posted a reply to Compatibility Issue with Shield Security and WordPress 6.7.1, on the site WordPress.org Forums:
Hi Amanda, Can you reactivate Shield and then deactivate caching plugin and force refresh your…

Posted a reply to Spamy COmment, on the site WordPress.org Forums:
Since we haven’t heard from you in over 4 days, I assume that it's sorted…

Posted a reply to Spamy COmment, on the site WordPress.org Forums:
Hi, Sorry to hear you’re facing issues with that. Dealing with comment spam can definitely…

Posted a reply to 404, on the site WordPress.org Forums:
Hi Joseph, Since we haven’t heard from you in over 3 days, I’ll assume everything…

Posted a reply to 404, on the site WordPress.org Forums:
Hi Joseph, Sorry to hear that. Since their IP is whitelisted, they shouldn't be blocked…

Posted a reply to Technical Issue, on the site WordPress.org Forums:
Hi, It’s been a week since we last heard from you. It seems like things…

Posted a reply to Technical Issue, on the site WordPress.org Forums:
Hi, You won’t be locked out. These features will be disabled once the plugin is…

Posted a reply to is it safe to deactivate the plugin, on the site WordPress.org Forums:
Hi, If you deactivate Shield, it shouldn't cause any errors or break your website. The…

Posted a reply to Loading JS/CSS files in admin, on the site WordPress.org Forums:
@dleigh Thanks so much for following up again. Keep us posted if/when you hear back…

Posted a reply to Loading JS/CSS files in admin, on the site WordPress.org Forums:
Just a quick reminder — have you had a chance to ask the MapSVG developer…

Posted a reply to Firewall Creating Errors on Site, on the site WordPress.org Forums:
Hi, These are just PHP Deprecated notices and cause no harm or actual errors on…

Posted a reply to Critical Issues on my website, on the site WordPress.org Forums:
@jharkhandlabofficialyt , here's the link to post it:https://wordpress.org/support/forum/miscellaneous/#new-topic-0

Posted a reply to Malware is still in my site, on the site WordPress.org Forums:
Hi, It’s been a few days since we last heard from you, so I'll go…