Profiles

Posted a reply to Showing on desktop when that option is disabled, on the site WordPress.org Forums:
Hi jhess56, Just a quick update to let you know that our latest release (version…

Posted a reply to Anchor tag Aria Label Issue, on the site WordPress.org Forums:
Hi there, thanks again for your message. We've just released version 1.4.2 which contains the…

Posted a reply to Anchor tag Aria Label Issue, on the site WordPress.org Forums:
Hi there, thanks so much for taking the time to dig into the code and…

Posted a reply to Not showing up immediately or full width, on the site WordPress.org Forums:
Hi jhess56, The answer here is the same as with your previous question. The issue…

Posted a reply to Showing on desktop when that option is disabled, on the site WordPress.org Forums:
Hi jhess56, Thanks for your message. We took a look at your website and it…

Posted a reply to Awesome Plugin, on the site WordPress.org Forums:
This makes my day Marcus. Thanks so much! All the best!Jerry

Posted a reply to getting error “This account is temporarily unable to use this function”., on the site WordPress.org Forums:
No worries at all @cheonmu . I really hope it will be resolved soon. Best,Jerry

Posted a reply to getting error “This account is temporarily unable to use this function”., on the site WordPress.org Forums:
Hi @cheonmu , Thanks for your reply. This is indeed an issue on Zalo's end.…

Posted a reply to getting error “This account is temporarily unable to use this function”., on the site WordPress.org Forums:
Hi there, thanks for your message! Would you be able to share a screenshot of…

Posted a reply to Font size, on the site WordPress.org Forums:
Excellent! Happy to hear that. Have a great day!

Posted a reply to Font size, on the site WordPress.org Forums:
Hi there, I've just updated the CSS as it was not completely in line with…

Posted a reply to Font size, on the site WordPress.org Forums:
Hello! Thanks for your message. Here's the CSS for changing the font-size: .call-now-button.cnb-full a.cnb-action {…

Posted a reply to Call Now Button Not Appearing After Update – No Apparent Plugin Conflict, on the site WordPress.org Forums:
Hi Gabrielle, Thanks for your message. I took a look at your website and noticed…

Posted a reply to Can we Add Multiple Phone Numbers – for different languages?, on the site WordPress.org Forums:
Hi Raul, Thanks for your message. Yes, that's possible. I took a look at your…

Posted a reply to Fatal Error, on the site WordPress.org Forums:
I'm going to close this issue for now since I haven't heard back from you.…

Posted a reply to Can´t see in smatphone, on the site WordPress.org Forums:
Hi Frank, Thanks for your message. I can see that you started the process of…

Posted a reply to Fatal Error, on the site WordPress.org Forums:
Hi there! Thanks for your message. In the error message you've shared, there are no…

Posted a reply to Appears on Desktop After 1.3.6 Version, on the site WordPress.org Forums:
You too Ercan! Really appreciate that you took the time to inform us about this!…

Posted a reply to Appears on Desktop After 1.3.6 Version, on the site WordPress.org Forums:
Hi Ercan, We've just rolled out version 1.3.7 which fixes this issue. Thanks again for…

Posted a reply to Appears on Desktop After 1.3.6 Version, on the site WordPress.org Forums:
Hi Ercan, Thanks for reporting this issue. I just did some tests and I am…

Posted a reply to Call Phone only for PRO?, on the site WordPress.org Forums:
Hi there, Thanks for your message. Phone capabilities are included in the free version and…

Posted a reply to Show icon only on Product Pages, on the site WordPress.org Forums:
Yes, that's correct.

Posted a reply to Show icon only on Product Pages, on the site WordPress.org Forums:
Hi there, Thanks for your message. It helps to have a folder structure that supports…

Posted a reply to Yara Scan showing his errors., on the site WordPress.org Forums:
Hi there, Thanks for your message. Your message is quite cryptic and is missing a…

Posted a reply to How to get the button to show immediately vs just at bottom of the page scroll?, on the site WordPress.org Forums:
Hi there, Thanks for your message. The button always shows immediately as it is part…

Posted a reply to Uninstall, on the site WordPress.org Forums:
Hi Travis, Thanks for your message. I took a look at your website but I…

Posted a reply to Call now full-width banner covers footer, on the site WordPress.org Forums:
Hi there, Thanks for your message! You should be able to do this with a…

Posted a reply to cant get button to show up on all pages properly, on the site WordPress.org Forums:
Hi jhess56, Here's some information from w3schools.com: You placed it inside the <body> and picked…

Posted a reply to cant get button to show up on all pages properly, on the site WordPress.org Forums:
Hi jhess56, Thanks for your message. I took a look at your website and the…

Posted a reply to Black Phone Icon not showing when Lazy Loading., on the site WordPress.org Forums:
Hi John, Great to hear that you've found a solution. Thanks so much for sharing…

Posted a reply to Black Phone Icon not showing when Lazy Loading., on the site WordPress.org Forums:
Hi John, Thanks for your message. You're best to contact them about this. It's their…

Posted a reply to Mobile number not getting update, on the site WordPress.org Forums:
Thank you!! :)

Posted a reply to Bug report, on the site WordPress.org Forums:
Hi there! I suspect that the issue was only temporarily resolved and came back the…

Posted a reply to PHP Fatal error, on the site WordPress.org Forums:
Hi all! Just a quick update on this. In total 4 people have flagged this…

Posted a reply to Mobile number not getting update, on the site WordPress.org Forums:
Yes, looks good to me as well! Happy we got it solved. If you're up…

Posted a reply to Mobile number not getting update, on the site WordPress.org Forums:
Hello again :) We've found a big block of jQuery on your website that replaces…

Posted a reply to Mobile number not getting update, on the site WordPress.org Forums:
Thanks for trying those steps and sharing the results. I've just done a test disabling…

Posted a reply to Mobile number not getting update, on the site WordPress.org Forums:
Hi there, Thanks for your message. And sorry to hear that you're experiencing issues. The…

Posted a reply to show the button on desktop, on the site WordPress.org Forums:
Hi Firas, The standard plugin is mobile only. You could sign up to the cloud…

Posted a reply to PHP Fatal error, on the site WordPress.org Forums:
That sounds like a host with a great support team. I've explained to you why…

Posted a reply to PHP Fatal error, on the site WordPress.org Forums:
Hi sinaydavid, Thanks for your message and sorry to hear that you're running into the…

Posted a reply to how vibration button, on the site WordPress.org Forums:
Hi there, Thanks for your message! Button animations require an account. So when you enable…

Posted a reply to PHP Fatal error, on the site WordPress.org Forums:
Hi Joe, Thanks for submitting your issue via our support form as well. I've already…

Posted a reply to Update Notification Won’t Go Away, on the site WordPress.org Forums:
Hi Geshramel, Thanks again for reporting this issue. We've just rolled version 1.1.12 which solves…

Posted a reply to PHP Fatal error, on the site WordPress.org Forums:
Hi Joe, Sorry to hear that the issue wasn't resolved through a reinstall. We've been…

Posted a reply to Update Notification Won’t Go Away, on the site WordPress.org Forums:
Hi Geshramel, Thanks for your message. We're investigating the issue your describing and we'll release…

Posted a reply to PHP Fatal error, on the site WordPress.org Forums:
Hi Joe, Hope the reinstallation solved the issue for you. Since I haven't heard from…

Posted a reply to PHP Fatal error, on the site WordPress.org Forums:
Hi Joe, Thanks for your message. And double thanks for sharing the full error notices.…

Posted a reply to Bug report, on the site WordPress.org Forums:
Excellent! Happy to hear that! Best, Jerry

Posted a reply to Bug report, on the site WordPress.org Forums:
Hi there, This seems to be caused by an incomplete update. Hard to say what…