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Janilyn Tran

@janilyn409 joined Dec 2020

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CODE
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Plugin Developer
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Support Contributor '26

Job History

Plugin Support
Dec 2020 – Jul 2026
WPClever · Freelance
Provide instructions and information about plugin features. Collect data and details about bugs and errors in plugins' functionalities. Connect users and developers in solving issues and taking in feature requests.

Recent impact

Score weights high-impact work (commits, releases, approved translations, props) at 3x routine activity.

Last 30 days
11contributions
high0
medium11
score11
Last 90 days
49contributions
high0
medium49
score49
Last 12 months
384contributions
high0
medium384
score384

Contributions

Type
July 2026
Jul 28 Tue · 14:26
Forums med
Posted a reply to Feature Request: Give Access to Shop Editors, on the site WordPress.org Forums:
Hi @thedrumdoctor , If would like to request a new feature, you can kindly connect…
Jul 28 Tue · 14:24
Forums med
Posted a reply to Fatal error (memory exhausted) in Divi 5 LayoutBlock.php when plugin active, on the site WordPress.org Forums:
Hi @lorenamatmap , Since this is a technical issue, while we do not have any…
Jul 24 Fri · 14:17
Forums med
Posted a reply to Discount not applied if set amount is used, on the site WordPress.org Forums:
Hi @nikov , Thanks for your feedback. If you encounter any issue with our plugin,…
Jul 24 Fri · 14:15
Forums med
Posted a reply to Issue with coupons applying 0% discount since version 8.3.9, on the site WordPress.org Forums:
Hi @antstratakos , Could you kindly make a screen recording video of the backend settings…
Jul 24 Fri · 14:07
Forums med
Posted a reply to Plugin problems, questions, on the site WordPress.org Forums:
Hi @morelmm , For your information, by default, in order to make this plugin work…
Jul 21 Tue · 14:15
Forums med
Posted a reply to Still Open – ‘product pages HTTP 500 if last order was refunded’, on the site WordPress.org Forums:
Hi @zendev , I've got a response from our developers today that WooCommerce itself doesn't…
Jul 21 Tue · 14:13
Forums med
Posted a reply to Discount not applied if set amount is used, on the site WordPress.org Forums:
Hi @nikov , Our developers  have checked on your video and found the source of…
Jul 20 Mon · 13:56
Forums med
Posted a reply to Still Open – ‘product pages HTTP 500 if last order was refunded’, on the site WordPress.org Forums:
Hi @zendev , Thanks for checking back here with us. For your information, this issue…
Jul 20 Mon · 13:48
Forums med
Posted a reply to Discount not applied if set amount is used, on the site WordPress.org Forums:
Hi @nikov , Thanks for your feedback. I have sent the information over to our…
Jul 16 Thu · 14:50
Forums med
Posted a reply to Discount not applied if set amount is used, on the site WordPress.org Forums:
Hi @nikov , I have sent your information to our developers. They said they tested…

Support Rep

53 plugins